Fairmont Beijing bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 129 ulasan

Fairmont Beijing - Image 1
Fairmont Beijing - Image 2
Fairmont Beijing - Image 3
Fairmont Beijing - Image 4
8 Yong An Dong Li, Jian Guo Men Wai Avenue, Distrik Chaoyang, 100022 BEIJING, China

Deskripsi

Keistimewaan hotel

  • Hotel berlokasi strategis di dekat Silk Market dan Ritan Park Beijing

  • Landmark dengan fasad berwarna rose gold dan interior mewah artistik

  • Hidangan internasional dan Asia premium, termasuk hidangan khas Beijing

  • Spa bertingkat dengan pemandangan kota yang menakjubkan dan kolam renang dalam-ruang mewah

Akomodasi kami

Lokasi hotel

Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Distrik Chaoyang
100022 BEIJING
China

GPS:39.905488, 116.45205

Telepon
Fax +86 10 8507 3999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  129 ulasan

Peringkat TripAdvisor  4.9/5  4.954 ulasan

Avoid it if you can. You deserve better.

Catatan Tripadvisor 2.0/5

Zhang A Ulasan TripAdvisor tersertifikasi

Looks luxurious from the outside, but feels like a motel once you’re inside. My room was outdated, dirty, and poorly maintained. The air conditioner was loud enough to keep me awake, yet the heat was so weak I still felt cold. I even switched rooms, but the issues didn’t improve—so I suspect most rooms are in similar condition. The details were especially disappointing: dusty control panels, stained/dirty carpet, broken furniture, and a TV positioned in front of the bathtub—but no remote. For the same price, there are plenty of better options nearby. The only real positive is the location. Overall, I genuinely don’t understand why this property is included in American Express’s Luxury Collection. I regret booking it.

Great Hotel Staff, Poor Management

Catatan Tripadvisor 2.0/5

Roving29091604768 Ulasan TripAdvisor tersertifikasi

Front desk staff lovely, friendly and understands the role of being a host for hotel guests. Management however is a different story. Hope you don’t have a booking issue otherwise there is no resolution - waste of time. Booked through Accor app, cancelled a booking but still no refund of credit has been given despite cancelling within the free cancellation period. Management need to either improve their responsiveness themselves or have better communication channels with ACCOR ALL group.

Thank you for your kind recognition of our front desk staff and for your valuable feedback regarding our management. We sincerely apologize for the inconvenience and frustration caused by the delay in refunding your points after the booking cancellation. We have escalated your case to our management team and are urgently coordinating with both our internal departments and the Accor Group to resolve this issue and ensure your points are returned promptly. Your comments are crucial in helping us improve our management responsiveness and enhance communication channels within the Accor network. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back with an improved service experience in the future. Warm regards, Faye

“All in all a good feeling”

Catatan Tripadvisor 5.0/5

Khan322 Ulasan TripAdvisor tersertifikasi

After a long time, I was a little surprised to see the changes in Beijing, which were very important for a tourist or businessman. Now I will tell you what is very important to say or share about the hotel so that it is at least a little convenient for those who will visit Beijing like me. Although Fairmont Beijing was a new experience for me, there was no way to understand it because from the time of our arrival, many of the top team members were present until we left, the service of each team member was extraordinary and they made every effort to meet our needs at all times, especially early check-in, comfortable beds according to the requirements and our food was very important to them. Team Fairmont Beijing will meet in near future….

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

It’s simply 3 star !!!

Catatan Tripadvisor 3.0/5

DannyS43 Ulasan TripAdvisor tersertifikasi

Currently staying at Fairmont Beijing !!! Simply unacceptable for 5 star hotel!!! Being Accor member and staying her for 10 nights ( quite long ) hotel put me in the room 1607, where smart toilet, tea pot, chair are broken or don’t work. Everting in my room is so used and taken bad care of !!! I am not saying that reception couldn’t even answer simple questions : where is the bank , can they change currency , etc !!!!

Thank you very much for taking the time to review our property on TripAdvisor.It is with regret to hear that our team had failed to meet and exceed some of your expectations. We will do the investigation immediately in terms of service improvement. If you need any further assistance during you stay please contact with our Guest Relations Manager directly. Thank you again for your feedback and we look forward to welcoming you back. We hope on your next visit, your experience is flawless. Sincerely, Faye Guest Experience Team

酒店服务良好

Catatan Tripadvisor 5.0/5

Chen G Ulasan TripAdvisor tersertifikasi

Hôtel staff was very helpful throughout the stay, providing extra services when needed and very nice. Especially great for family with children

Dear guest, Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.167 ulasan 9.6/10 Lokasi
  • 1.698 ulasan 8.6/10 Kamar
  • 2.394 ulasan 9.2/10 Pelayanan
  • 9 ulasan 6.2/10 Internet
  • 678 ulasan 7.9/10 Fasilitas
  • 675 ulasan 8.7/10 Kenyamanan
  • 463 ulasan 8.9/10 Kebersihan
  • 408 ulasan 7.2/10 Sarapan

Diberdayakan oleh Trustyou

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Semua hotel kami di BEIJING

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.