Fairmont The Norfolk 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 813 görüş

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Fairmont The Norfolk - Image 2
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Açıklama

Otel ekstraları

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic historical Terrace to a stylish organic steak house.

  • 10 well-appointed meeting spaces, including an elegant ballroom

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Fairmont The Norfolk

00200, PO Box 58581
00200 NAIROBI
Kenya

GPS:-1.278337, 36.815827

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  813 görüş

TripAdvisor Derecesi  4.5/5  1.632 görüş

2024 mükemmeliyet sertifikası

An exceptional dining experience at Fairmont Norfolk, Nairobi.

Tripadvisor puanı 5.0/5

Chryspin A Couples - TripAdvisor onaylı yorum

Dear Chryspin A, Thank you for your outstanding review! We are thrilled to hear that you had an exceptional dining experience and that our culinary offerings and service met your expectations. Your kind words will be shared with our team, and we look forward to welcoming you back soon. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

Great honeymoon stay!

Tripadvisor puanı 5.0/5

116vanessag Couples - TripAdvisor onaylı yorum

Dear Vanessa G, Thank you for your wonderful review! We are thrilled to hear that you and your husband had a fantastic honeymoon stay with us. It's delightful to know you enjoyed our breakfast buffet and the pool area. Your kind words about our hospitality mean a lot to our team. We hope to welcome you back for another luxurious experience in the future. Kind Regards, Elma Labuschagne, Cluster Director of Operations & Fairmont The Norfolk Team

Enjoyable Stay

Tripadvisor puanı 5.0/5

JMK-Pittsburgh Couples - TripAdvisor onaylı yorum

Dear Jeff K, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you and your wife enjoyed the beauty of our historic hotel and the spacious Karen Blixen Suite. We appreciate your comments on the Wi-Fi service and will certainly take your feedback into account as we strive to enhance our guest experience. Your observations about our team service are valuable to us; we aim to provide attentive assistance without any sense of pressure. We are glad to learn that you found our front desk staff, particularly Kanja, to be professional and helpful. We are pleased that you enjoyed the dining options at our restaurant and the convenience of our currency exchange policy. Thank you once again for your kind words, and we look forward to welcoming you back on your next visit to Nairobi. Kind Regards, Elma Labuschagne, Cluster Director of Operations & Fairmont The Norfolk Team

I love the hotel. Their courtesy is very good.

Tripadvisor puanı 5.0/5

Agnes N TripAdvisor onaylı yorum

Dear Agnes N, Thank you for your wonderful feedback regarding your recent stay. We are thrilled to hear that you enjoyed the cleanliness of your room, the delicious food, and the welcoming service provided by our team, including Christine, Rebecca, and Simeon. Your kind words will certainly motivate our team to continue delivering exceptional service. We look forward to welcoming you back to Fairmont The Norfolk in the future. Kind Regards, Elma Labuschagne, Cluster Director of Operations & Fairmont The Norfolk Team

Not recommended for High Tea

Tripadvisor puanı 1.0/5

DC C TripAdvisor onaylı yorum

Dear DC C, Thank you for your feedback regarding your recent experience at our high tea service. We are pleased to hear that you enjoyed the aesthetics and found Michael to be an excellent server. However, we sincerely apologize for the delay in the service of the light bites and the subsequent cooling of your tea. This is not the standard we strive for, and we appreciate your patience in this matter. We regret that your interaction with Leah did not meet your expectations, as our goal is to provide attentive and pleasant service. Your comments will be reviewed to ensure we enhance our guest experience in the future. Thank you once again for bringing these issues to our attention. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 162 görüş 9.2/10 Konum
  • 321 görüş 7.2/10 Oda
  • 589 görüş 9.1/10 Hizmet
  • 21 görüş 3.4/10 Wifi
  • 205 görüş 8.6/10 Otel Donanımları
  • 183 görüş 8.5/10 Otel Ambiyansı
  • 97 görüş 9.5/10 Kahvaltı
  • 89 görüş 6.9/10 Hijyen

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