Fairmont The Norfolk 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 806 件のレビュー

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説明

ホテルのその他の情報

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic historical Terrace to a stylish organic steak house.

  • 10 well-appointed meeting spaces, including an elegant ballroom

当ホテルの客室

ホテル所在地

Fairmont The Norfolk

00200, PO Box 58581
00200 NAIROBI
Kenya

GPS:-1.278337, 36.815827

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  806 件のレビュー

トリップアドバイザーの評価  4.5/5  1,627 件のレビュー

2024エクセレンス認証

An elegant hotel for your Nairobi stay

トリップアドバイザーの評価 5.0/5

bejul-h-shah トリップアドバイザー認証口コミ

My wife and I started in Nairobi for our safari around Kenya in September 2023. Fairmont is a great base for your Nairobi visit. A very colonially designed, elegant, and well maintained hotel, as expected given its history. The service and staff are second to none. We only had breakfast in the hotel and was a quality breakfast - one that filled us up and kept us going. There are vegetarian options. I would highly recommend Fairmont for your Nairobi stay.

Dear Mr. Shah, Thank you for your wonderful review of Fairmont The Norfolk. We are thrilled to hear that you and your wife found our hotel to be an elegant base for your Nairobi visit. It's fantastic to know that you appreciated our colonial design, the quality of our breakfast, and the service provided by our dedicated team. Your recommendation means a lot to us, and we look forward to welcoming you back for your next adventure in Kenya. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

Very luxurious hotel

トリップアドバイザーの評価 5.0/5

Handsomeman57 Couples - トリップアドバイザー認証口コミ

Stayed here prior to a 16 day safari through the national parks of Kenya and Tanzania. First of all the food was really good esp. the breakfasts. The grounds were lovely with gorgeous flower gardens and a very nice pool area. The rooms were spacious and the bedding was extra nice with crisp cool sheets. It's truly a full service hotel and a nice way to start off and finish a African safari.

Dear Handsomeman57, Thank you for your wonderful review! We are thrilled to hear that you found our hotel luxurious and enjoyed the delicious breakfast, beautiful grounds, and spacious rooms with comfortable bedding. It is our pleasure to provide a full-service experience for our guests, and we are delighted that you chose to start and finish your African safari with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

Fantastic Experiencfe

トリップアドバイザーの評価 5.0/5

Pioneer34013509024 Couples - トリップアドバイザー認証口コミ

Our stay at Fairmont Norfolk was exceptional! The team’s warm hospitality made us feel at home, and they were incredibly helpful with all our questions. The thoughtful honeymoon amenity was the perfect touch. Thank you for making our visit so memorable! We look forward to visiting in the near future - Patricia & Seb

Dear Patricia & Seb, Thank you for your wonderful feedback regarding your recent stay at Fairmont The Norfolk! We are thrilled to hear that our team's hospitality made your experience exceptional and that the honeymoon amenity added a special touch to your visit. Your kind words are truly appreciated, and we look forward to welcoming you back in the near future. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

Acommodative

トリップアドバイザーの評価 5.0/5

Liz W トリップアドバイザー認証口コミ

The check in process was smooth the Receptionist Kanja was very helpful. Accommodation was as expected. I'd like to give a very big thank you to the assistan reservation manager Samson for recommending this stay. Room 710 was amazing spacious and we also the extra bed. Cant wait to be back. Cheers.!!

Dear Liz W, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed a smooth check-in process and that our team, especially Kanja and Samson, contributed positively to your stay. It’s fantastic to know that your Room met your expectations. We look forward to welcoming you back for another amazing experience. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont the Norfolk team

Lovely, afternoon high tea at Fairmount the Norfolk for a birthday celebration.

トリップアドバイザーの評価 5.0/5

tashanahm トリップアドバイザー認証口コミ

The high tea was a fantastic experience! The food was fresh, flavorful, and beautifully presented. Isaac provided exceptional service, attentive and welcoming throughout. The ambiance was charming and relaxing, creating the perfect setting to enjoy the afternoon. Highly recommend visiting!

Dear TashWM, Thank you for your wonderful feedback regarding your afternoon high tea experience with us! We are thrilled to hear that the food, service, and ambiance contributed to a delightful birthday celebration. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable visit. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

との提携 TripAdvisor

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