Fairmont Ajman 5 星

客户意见评级 (ALL 评级) 4.5/5 2,230 评论

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描述

酒店其他优惠

  • 免费无线网络

  • 位置便利,距迪拜仅 30 分钟车程。

  • 7 间精致的餐厅和休闲区,提供各色美食。

  • 享誉世界的 Willow Stream 水疗中心,提供芳香按摩。

  • 1500 平方米的灵活空间,可举办会议、活动、婚礼。

我们的客房

酒店位置

Fairmont Ajman

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 阿吉曼酋长国
阿拉伯联合酋长国

GPS:25.418766, 55.439115

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,230 评论

TripAdvisor 评级  4.5/5  4,431 评论

Not a 5 star

Tripadvisor 评级 1.0/5

Sara K 经 TripAdvisor 认证的评论

We stayed in this hotel from 26th to 30th of December. This hotel is certainly not a 5 star hotel because of the following reasons. First, the do not offer water on the beach and there is no help with the towels and seatings on the beach. Next, room facilities are not working. They changed refrigerator, 2 telephones and 4 hair dryers before the last one of them was working, not to mention that previous 3 of them were very old like from the 90s. The furniture and walls are scratched everywhere, the terrace had smoked cigarettes. Also, my brother’s room had very bad smell. There is no service in the restaurant and you have to go by yourself to the bar. This hotel is certainly not a 5 star hotel.

Wedding Event

Tripadvisor 评级 5.0/5

Sara a 经 TripAdvisor 认证的评论

🕔 The location was beautiful stunning sea view, and an incredible team. Huge thanks to Jitu, Ahsan, and the entire banquet crew for being so helpful and supportive. So grateful to work with people who make our job as wedding organizers at @brideserviceby.sara smooth and joyful 🤍

Dear K4453EUsaraa, Warm greetings from Fairmont Ajman! Thank you for your wonderful feedback. We are thrilled to hear that the stunning sea view and our team made the wedding event a smooth and joyful experience. Your special thanks to Jitu, Ahsan, and the entire banquet crew will be shared with them—they will be delighted to know their efforts were appreciated. It was truly a pleasure to support you and your team in creating such a memorable occasion, and we hope to welcome you back for many more celebrations in the future. Kind regards, Fairmont Ajman Management

Very frustrating experience. I’ve been trying for over a week to get information and book a dinner.

Tripadvisor 评级 1.0/5

MohamadKhayat 经 TripAdvisor 认证的评论

I’m extremely frustrated with the lack of responsiveness from Fairmont Ajman. I’ve been trying for over a week to get basic information and make a booking for a dinner I’m planning, and every single time I call, I’m told “we will share the details” or “we will get back to you.” No one ever does. This level of follow-up (or lack of it) is honestly surprising and disappointing for a hotel of this reputation. Repeated calls, repeated promises, and zero action. It’s very strange and unprofessional for a supposedly high-end hotel to operate this way. If this is the experience before even making a booking, it really makes me question the service quality overall.

Dear MohamadKhayat, Warm greetings from Fairmont Ajman! Thank you for sharing your feedback with us. Please accept our sincere apologies for the frustration and disappointment caused by the lack of responsiveness you experienced while trying to obtain information and arrange a dinner booking. This is certainly not the level of service expected from a Fairmont property, and we fully understand how disappointing repeated promises without follow-up can be. We truly regret that your experience before even making a booking gave such an impression. Your comments regarding communication and follow-up have been noted with great concern and will be addressed internally, as this does not reflect our service standards or our commitment to professionalism. We appreciate you taking the time to share your honest feedback, as it helps us identify areas where we must improve and ensures better experiences moving forward. Kind regards, Fairmont Ajman Management

Superb service

Tripadvisor 评级 5.0/5

Karolina S 经 TripAdvisor 认证的评论

Great food and great service. I would love to come back and meet again our great staff - Kashan and Rachel in the dining room and awesome bartender at the beach bar Hridoy. These people made this experience even more memorable. Hotel very clean and nice looking. Thank you All!!

Amazing hotel experience.

Tripadvisor 评级 5.0/5

John P 经 TripAdvisor 认证的评论

From checking in with the very helpful and friendly Anita on the desk who couldn’t do enough for us and even upgraded our room which was fantastic, to the amazing restaurants and breakfasts. To the fantastic facilities including the beautiful pool and beach areas. We recommend this hotel 100%. All the staff had constant smiles on their faces and couldn’t do enough for us. Thank you Fairmont Ajman for a wonderful stay, we will be back.

Dear johnpV1171NR, Warm greetings from Fairmont Ajman! Thank you very much for your wonderful feedback. We are thrilled to hear that your stay with us was amazing from start to finish. It is especially gratifying to know that Anita at the Front Desk made such a positive impression with her helpfulness and friendly service, including the fantastic room upgrade. We are delighted that you enjoyed our restaurants, breakfasts, and the beautiful pool and beach facilities. Your recognition of our entire team’s dedication and constant smiles is truly appreciated and will be shared with everyone. We are grateful for your 100% recommendation and look forward to welcoming you back to Fairmont Ajman for another memorable stay. Kind regards, Fairmont Ajman Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 576 评论 8.9/10 位置
  • 1,445 评论 7.9/10 房间
  • 2,442 评论 9/10 服务
  • 16 评论 6.8/10 上网
  • 1,079 评论 7.7/10 食物
  • 689 评论 9.2/10 沙滩
  • 537 评论 7.9/10 舒适度
  • 511 评论 7.3/10 清洁度

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