Raffles Seychelles

Everthing was amazing. One thing really bother us. The hotel change us $ 25 US dollars for WATER in every meal. That's not expensive, it's a robbery

We chose the Seychelles to marry, and decided upon Raffles for our wedding as their customer service from the moment of contact really stood out for their 5* service. Wedding - Our wedding co-ordinator Francesca and her team, really took care of us for our wedding day, and I felt her communication was superb throughout, always on hand to help with any questions I had, and she made time for us during our stay to make sure all was well before and after our day. We had a fantastic wedding day, and a special mention to Elena who was wonderful in her unofficial role as our photographer/videographer! We opted for the Enchanted package, and felt it covered everything we needed for our day, the wedding dinner (we had a half board stay, and so this was inclusive) in the evening at Curieuse was exceptional. We had a special table laid out for us, and it couldn’t have been a more romantic way to end our wedding evening. The staff were so warm in their congratulatory wishes to us, Kenneth, Joy, Cecil, Jean-Luc, and the Chef came out personally too, which was such a lovely touch. As part of our wedding/ honeymoon package we had a wonderful romantic bath on two occasions that was so photo worthy, we really appreciated the effort they went to with the flowers and decors. The housekeeping team did a wonderful job throughout our stay, leaving us treats in our villa, from cookies to breadfruit, to a special just married sign after our wedding. Also look out for the floating breakfast the day after your wedding, the staff did a fabulous job making it look so easy placing a tray of breakfast into our plunge pool! The only problem is you will want to take so many photos that you’re hot breakfast might be cold by the time you get round to eating it! Breakfast - The exceptional team at breakfast in Losean restaurant made us feel like family from day one of our stay. They are so attentive and genuinely get to know you during your stay, we really felt they made our stay at Raffles. Special mentions for Fatira, Jeanette, Beryl, Brigitte, Nora, Sherla (apologies if we have spelt names wrong!) and the whole team. Not only did they look after us, but all the personal touches we had, with a beautiful table setting on our last day, and a wedding gift, it really is something we will never forget. The food choice at breakfast is great, we particularly liked the selection of fresh smoothies and juices, daily selection of pastries, and the eggs benedict from the menu which is made to order (and also flexible to have with smoked salmon if preferred)! Note, you will find that the birds like to come and fly around for breakfast too, but if you sit inside, they’re less likely to bother you. Activities: We found the team super friendly and helpful when you want to hire anything, we went kayaking, and found the waters quite choppy, but it was nonetheless a fun experience! More on offer from snorkelling to paddle boarding, and free to hire. Also we enjoyed playing the table tennis (not so easy if its a windy day!), there’s also air hockey too. Food: We were on half board, and had exceptional food in all the restaurants (Losean - does a fabulous crab starter, and steak main, Curieuse - the sharing starter for 2 - satay/rolls/salad was wonderful, and the lamb massaman was a fav of ours). A notable mention for the dining events they hold at Raffles, worth enquiring ahead to find out which theme (supplements incurred on HB) nights are happening during your stay. We went to “Shoeless under the Stars”, essentially a beach bbq with tables on the beach accompanied with an acoustic live duo, one of the highlights of our stay, the lobster was incredible. Unfortunately we missed out on “The Sushi Room” restaurant, it has limited capacity and isn’t open every day, we tried to book the day before but it was already fully booked, so if you want to dine there, I would try to get booked asap, at least 48 hrs before. My advice is to enquire with dining team to get your reservations in, usually a week out they know their “dining schedule” and can advise what’s available. Spa: We had a great couple’s massage, the setting is so relaxing before even the massage starts! We found all the staff at the spa so welcoming when we came to use the facilities, we especially enjoyed hiring the men’s side for private use of the sauna/jacuzzi/steam room, would recommend. Gym was never busy and 24/7 access, also yoga available daily in the morning for free which can be pre-booked with the spa. Room: we opted for the ocean view room, and weren’t disappointed. We appreciated the sea view with the view of trees mixed in together and also had a room with sufficient privacy being on an end of a row (187). They sent us an ‘offer’ of an upgrade prior to our stay for 70Eur a night to a panoramic view room which then became 200Eur a night if we wished to upgrade once we arrived. To be honest, we didn’t think it was worth it, the room spec is the same, and essentially the view is breathtaking already in an ocean view room, really it is a question of whether you want to be positioned in a higher villa with a pure sea view, and that will be down to personal preference and budget. Buggys: we found all the buggy staff to be friendly and knowledgeable about the resort, it was always fairly prompt from the moment of calling for a buggy to their arrival, it is the best way to travel around, especially given some of the steep hills on the resort! Mosquitos: I am prone to getting bit, so my advice is when you’re dining in the evening is to cover up / get the mosquito repellent (with DEET) out as a lot of the outdoor dining areas are the places where I found I was getting bit the most. Thankfully the villa seemed to be fine, and we were able to keep the sliding doors closed as protection at most times. Verdict: we were thrilled we chose Raffles for our wedding/honeymoon stay, the villas and the view are amazing and you barely want to leave the villa! The setting and ambience of the resort and its amazing staff really make Raffles Seychelles what it is.

Rooms are nice, had to request a better location and staff accommodated the request. Food was excellent and there was a lot of it. Portions were not an issue. Pool area and beach are very nice. Wonderful, private dinner for my husband’s birthday.

Food was great. Location was awesome. Service was poor. Long waits for drinks 10-15 minutes for 2 drinks . Sub par service when dealing with staff. Staff borderline rude at times. Hung up on by buggy service and room service multiple times. Made it seem as if helping me was inconvenience for them. The food and location helped make up for the lack of service. But for the money I will look else where. I will not be returning to a raffles resort, especially not raffles Seychelles.

The villa that we stayed in was exactly as the photos and the descriptions described it The food was excellent all the restaurants including the room service breakfast every day The beaches and pool areas were awesome never crowded always had a place to sit and someone to stop by and ask if you need anything