Raffles Seychelles 5 stars

The accommodation and staff at Raffles are amazing. The food in the restaurants that were open was not good value for money. This caused us to eat out for the remainder of our stay.

From the moment our first communication began over email and WhatsApp, before we even sat foot at the hotel the service has been nothing short of exceptional. From the countless delays from Kenya Airways that made us miss the ferry to a quick reschedule with helicopter to not loose any time to the moment we arrived and were embraced with kindness. Unfortunately we got unexpected and devastating news from home on day 2 that our dog, family member and and best friend had tumors in her stomach that gave her no chance of survival and had to be put down the very same day. As we followed along over a video call with the vet the internet broke down due to issues with the provider just as she were sedated and was waiting for her final shot before put to sleep. A heartbreaking moment turned into panic and after alerting the staff they quickly understood what this meant for us and were able to provide a different router to our room, meaning we were able to be with our baby girl during her last breath. We will forever be thankful for giving us the possibility to have this memory, even though it was the toughest experience we could’ve ever imagined. As for the rest of the stay, we were not in the mood to enjoy all excursions and services provided by the hotel. From what we did enjoy all restaurants, bars and beaches were among the best we had throughout our trip. Pat as our butler was kind enough to check in on us throughout our entire stay, not only the days we had at Raffles. All the recommendations from him and his team were spot on, from the kindness of all buggy drivers to the smiles and professionalism of all waiters. Here you will find tranquility and happiness even in the most difficult times. Thank you from the bottom of our hearts ❤️ Victor & Josefin

Staff and food excellent. Limited facilities (some temporary) due to construction works --very disappointing.Very low standard of dress in dining rooms at dinner (often akin to beachwear!Should have dress code. Destroys Raffles brand. Would expect so much better. (See your adverts in the FT HTSI magazine. ) Either no children feeding after 7pm or a separate facility.

Super Service

Perfect location, beautiful design & architecture work, delicious food! As a father of a teenager daughter I was so pleased and surprised when she asked - Di you have matcha? And the answer was yes and the fact that they had so many different types of milk as well was really positive. The hotel was in some reconstruction but it wasn’t a problem at all. The thing that wasn’t very pleasant for a 5 star hotel was the time that I had to wait for food as well as the communication between the staff, I’m not talking about the spa crew neither about the reception staff and the management that was at the hotel for max 10 days because they just moved there, but they were doing an impressive job, but I’m talking about the waitress in all hotel. They need a good training. Going but to the good things, amazing spa and perfect staff. Beautiful beach, so clean that it looks like a dream, but the sunbath saw better times, they need to be change. Huge pool, great location, amazing garden, I’m not sure but I think that I had never saw before a hotel located in a jungle an looking so amazing and cared for! Delicious breakfast the asortyment was huge!! The fruits and the buffet overall were exactly for a five star hotel! A huge shoutout to the chef that made those amazing meals, looking so beautiful! The room was perfectly clean and as well the hotel it self. The Managment is trying their best and they doing great! In a conclusion a PARADISE ON EARTH THAT NEEDS A BIT OF LOVE!!!