Raffles Singapore 5 stelle

Giudizio clienti (Valutazione ALL) 4.8/5 1.733 recensioni

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Raffles Singapore - Image 1
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1 Beach Road, 189673 SINGAPORE, Singapore

Descrizione

I plus dell'hotel

  • Certificato ALLSAFE

  • Riaperto nell’agosto 2019 dopo un’esaustiva ristrutturazione attenta a preservare gli elementi storici

  • Situato nel cuore della città, a pochi passi da Marina Bay, il municipio, Chinatown e altro ancora

  • Sistemazioni esclusivamente in suite con servizio maggiordomo Raffles disponibile 24 ore su 24

  • 8 esperienze gastronomiche e bar che spaziano tra una varietà di culture e cucine.

Le nostre sistemazioni

Prenota questo hotel
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Posizione dell'hotel

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

Coordinate GPS:1.294, 103.855

Telefono
Fax +65 6339 7650

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.8/5  1.733 recensioni

Giudizio clienti 4.0/5

Mauro R. Coppie - Avvisi confermati di ALL

Dear Mauro R., Thank you for sharing your detailed feedback. We deeply regret that your experience fell short of the exceptional standards we strive to uphold. It is concerning to hear that the butler service did not meet your expectations, and we sincerely apologise for the lack of follow-up during your stay. This is certainly not reflective of the attentive care we aim to provide, and we will address this matter to ensure more consistent service going forward. Regarding your breakfast experience, we are sorry for the delays in service and the discomfort you experienced due to the temperature and the presence of birds. We understand the importance of a seamless and enjoyable breakfast, and we will certainly take your feedback into account to improve both the service and overall environment. We also regret that your experience at the Pool Bar was not as you had hoped. The surrounding environment should complement the experience, and we appreciate you bringing this to our attention. Your feedback is incredibly valuable to us, as it helps guide our ongoing efforts to refine our service. We would be grateful for the opportunity to discuss your experience further and would welcome any additional suggestions. Please feel free to reach out to us directly at si… Though we are disappointed that we did not meet your expectations this time, we hope to have the privilege of welcoming you back and offering a stay that is more in line with the exceptional experience you rightfully expect from Raffles. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Giudizio clienti 5.0/5

Massimiliano G. Coppie - Avvisi confermati di ALL

Dear Massimiliano G., Thank you for your wonderful review and for describing Raffles as legendary. We are delighted to know that you appreciated the harmony between our preserved heritage and modern comforts. It is especially heartening to hear of the attentive care shown by our breakfast service team, whose thoughtful recognition of your preferences reflects the spirit of personalised hospitality we cherish. We are equally pleased that the immaculate condition of the hotel left a strong impression. Thank you for sharing your experience with us. We look forward to welcoming you back for another memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Giudizio clienti 4.0/5

Massimiliano C. Famiglie - Avvisi confermati di ALL

Dear Massimiliano C., Thank you for taking the time to share your experience. We are truly sorry that your return stay did not meet the high standards you experienced during your first visit, and we completely understand how disappointing it must have been to encounter an unpleasant odour in your suite. Please rest assured that your feedback has been shared with our team so we can ensure your comfort on future visits. Kindly contact us directly on your next visit, we will personally ensure your suite meets the impeccable comfort you deserve from Raffles. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Ottima posizione, buon servizio

Giudizio clienti 4.5/5

Martina Coppie - Avvisi confermati di ALL

Dear Mr. D., Greetings from Raffles Hotel Singapore! Thank you for sharing your recent experience at Raffles. We are delighted to hear that our central location and the level of service provided contributed to a memorable stay. We are especially pleased that our butlers were able to assist you effectively during the unexpected event. Ensuring that our guests feel supported and cared for is a top priority for us, and it’s wonderful to know that their help made a positive impact on your experience. I apologize for the inconvenience you encountered with the booking confirmation email and the website access issues. I understand how important it is to have seamless access to your reservation details, and I regret that we fell short in this instance. We are reviewing our processes to prevent such issues from occurring in the future. Thank you once again for your kind feedback and for choosing Raffles Hotel Singapore. We look forward to the pleasure of welcoming you back and ensuring your next stay is even more enjoyable. Kind regards, Wong Yoke Lan Director of Rooms

Altri utenti web che hanno valutato il nostro hotel

  • 366 recensioni 9.3/10 Posizione
  • 685 recensioni 9/10 Camera
  • 1.253 recensioni 8.9/10 Servizio
  • 573 recensioni 9.6/10 Atmosfera
  • 406 recensioni 9.3/10 Servizi
  • 372 recensioni 8.5/10 Cibo
  • 231 recensioni 8.5/10 Comfort
  • 163 recensioni 8.7/10 Colazione

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