Le Royal Monceau - Raffles Paris 5 星

客户意见评级 (ALL 评级) 4.6/5 1,162 评论

Le Royal Monceau - Raffles Paris - Image 1
Le Royal Monceau - Raffles Paris - Image 2
Le Royal Monceau - Raffles Paris - Image 3
Le Royal Monceau - Raffles Paris - Image 4

描述

酒店其他优惠

  • 获得 ALLSAFE 认证标志

  • 毗邻凯旋门和香榭丽舍大道

  • Quatre restaurants gastronomiques, dont Matsuhisa Paris et un restaurant étoilé italien.

  • Spa de luxe avec soins sur-mesure signés Dr. Barbara Strum, 111Skin et Nooance.

  • Lieu d'événements 1e classe : galerie d'Art, cinéma ultra-moderne, salle réception 150 places

我们的客房

酒店位置

Le Royal Monceau - Raffles Paris

37 Avenue Hoche
75008 巴黎
法国

GPS:48.875798, 2.300153

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,162 评论

客户意见评级 2.0/5

Jiao L. 朋友住宿 - 所有已确认评论

入住期间,在房间发现巨大蜘蛛,为我的精神造成巨大影响。 但客户经理全程毫无歉意,且仅告知已做深度清洁, 连最起码的换房都没有,更别提其他的补偿。 退房时承诺将发票发送至邮箱,但已过去20天,始终未收到发票邮件。

Dear Madam, Thank you very much for your feedback. We regret to learn about your experience and your concerns during your stay. Your input is invaluable, and we will reflect on it to enhance our guest experience. Best regards, Le Royal Monceau - Raffles Paris

特别完美!

客户意见评级 5.0/5

W. Q. 商务住宿 - 所有已确认评论

第三次来了,非常完美的入住体验!谢谢!

Dear Mrs. W., Greetings from the City of Light! Further to your recent stay with us, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. Thank you very much for your kind comments. Our team was very happy to hear your warm impressions. Thank you for your support, I look forward to welcoming you back soon among us. Nicolas De Gols General Manager

人員親切

客户意见评级 4.5/5

Wenny C. 情侣住宿 - 所有已确认评论

服務人員親切有禮,房間舒適

Dear Mrs. C., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau-Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. It is with great attention that I read your remark concerning the water charge with the Room Service. Indeed, the water provided during turndown service is complimentary but the one ordered with the Room Service is charged. Please accept our most sincere apologies for the lack of communication. Rest assured that I have reviewed this point with the Teams concerned in order to prevent this from happening again in the future. The entire team strives to provide excellent service and your valuable feedback enables us to improve the quality and consistency of our service delivery. Thank you for your stay with us, I look forward to welcoming you back soon with us. With my very best personal wishes, Nicolas De Gols General Manager

其他网络用户评价我们的酒店

  • 163 评论 9.7/10 位置
  • 370 评论 7.2/10 房间
  • 670 评论 8.5/10 服务
  • 192 评论 8.1/10 食物
  • 170 评论 8.9/10 氛围
  • 120 评论 7.4/10 设施
  • 103 评论 8.3/10 早餐
  • 85 评论 8.1/10 运动休闲

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