Dear Alessandro G., Thank you for your kind words regarding your recent stay at Swissôtel Tallinn. We are delighted to hear that you appreciated our quality standards, the panoramic view from your room, and our breakfast offerings. It is gratifying to know that you enjoyed your experience with us. Kind regards, Rikard Jürna Swissôtel Tallinn

Dear Sergio B., Thank you for your kind words about our hotel. We are delighted to hear that you appreciated the service and cleanliness during your stay. Your feedback is greatly valued, and we hope to welcome you back in the future. Best regards, Rikard Jürna Swissôtel Tallinn

Dear Viviana T., Thank you for your kind words regarding your recent stay at Swissôtel Tallinn. We are delighted to hear that you found our hotel to be exceptional and appreciated the quality of our services, location, and the comfort of your room. It is wonderful to know that you enjoyed the stunning views and our breakfast offerings as well. We look forward to welcoming you back in the future. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Dear Annika, Thank you for sharing your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our spa facilities, breakfast offerings, and the overall atmosphere of our hotel. Your satisfaction is very important to us, and we appreciate your kind words, which motivate our team to continue delivering exceptional experiences for our guests. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Dear Alessio, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the spacious and clean rooms, as well as the beautiful view of the port. Your comments about the bathroom layout have been noted, and we appreciate your insights as they help us enhance our guest experience. Thank you once again for your review, and we look forward to welcoming you back to Swissôtel Tallinn. Best regards, Aleksandr Dei Duty Manager Swissôtel Tallinn

Dear Fabrizio, Thank you for your positive review. We are delighted to hear that you found our location to be excellent and that your experience was impeccable. Our team strives to provide memorable stays and your feedback is greatly appreciated. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Dear Ben, Thank you very much for your wonderful feedback and for choosing Swissôtel Tallinn for your stay. I’m delighted to hear that you found the hotel perfect and that you especially enjoyed the breakfast and the personal service from our team. As a valued ALL Gold member, your support means a lot to us, and we truly appreciate your loyalty. We look forward to welcoming you back again soon for another excellent stay. Best Regards, Olesja Tumilovits Front Office Manager Swissotel Tallinn

Dear Alfredo P., Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Tallinn. We appreciate your kind words about the comfort of our rooms and the cordiality of our staff, as it is our aim to provide a pleasant experience for all our guests. We acknowledge your comments regarding the breakfast offerings and will take them into consideration for future improvements. Your feedback regarding the hours of operation for our spa and pool is also noted; we strive to accommodate the needs of our business guests and your suggestions will be reviewed accordingly. We regret to learn about your dining experience at our Michelin-rated restaurant. It is disappointing that the service did not meet your expectations and that the quality of the meal did not stand out. We will address this matter with our culinary team to ensure that our guests receive an exceptional dining experience. Thank you once again for your insights. We hope to welcome you back in the future. Best regards, Rikard Jürna Duty Manager Swissôtel Tallinn

Dear Daniela, Thank you very much for your wonderful review and for taking the time to share your detailed experience. We are truly delighted to know that your stay with us was excellent in every aspect and that you appreciated our location, spacious and comfortable rooms, breakfast, spa, and the overall quality of our services. We are especially pleased to hear that our team was able to promptly assist you and resolve your personal matter. Ensuring that every guest feels supported and well cared for is extremely important to us. It is also great to know that by downloading the app and joining the ALL loyalty programme, you were able to benefit from special discounts and additional services that enhanced your stay. Thank you as well for recognizing our commitment to sustainability and the reduction of single-use plastics — this is something we truly value. We sincerely look forward to welcoming you back in the future. Best regards, Olesja Tumilovits Front Office manager Swissôtel Tallinn

Dear Alessio, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spacious room, excellent in-room service, and our convenient location. Your feedback is truly appreciated and motivates us to continue maintaining high standards. Please accept our sincere apologies for the inconvenience experienced during check-out. We will share your comments with our team to ensure this matter is addressed and to prevent similar situations in the future. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Dear Fabio, Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are delighted to read that you enjoyed the comfort and quality of our hotel, particularly the spacious room, pillow selection, and our varied breakfast offering. It is also a pleasure to know that our location and, above all, the friendliness and helpfulness of our team contributed positively to your stay. Thank you as well for your valuable suggestion regarding the evening opening hours of the spa and fitness area. We truly appreciate this input, and it has been shared with the relevant teams for consideration as we continuously seek to enhance our guest experience. We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Swissôtel Tallinn very soon. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Dear Ivan, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay, appreciated the friendliness of our team, and found your room spacious and comfortable. It’s wonderful to know you were pleased with our services. We regret to hear that our bar and restaurant were fully booked during your visit, and we sincerely hope you’ll have the chance to experience them next time — they are truly worth it! We look forward to welcoming you back soon. Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

Dear Fabrizio, Thank you for your wonderful feedback. We’re delighted to know that you enjoyed the spacious, bright, and elegant room, as well as our convenient location just a short walk from the city center. We hope to have the pleasure of welcoming you back for another excellent stay soon. Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

Dear Denis, Thank you for your kind words! We are thrilled to hear that your experience with us truly embodied the meaning of a 5-star hotel. It’s our priority to provide exceptional service, and we’re glad we met your expectations. We look forward to welcoming you back for another outstanding stay. Best regards, Roxana Gheorghe General Manager Swissotel Tallinn

Gentile Ospite, La ringraziamo per la sua recensione positiva! Siamo lieti che abbia apprezzato la nostra posizione e gli ambienti raffinati del nostro hotel. Speriamo di accoglierla nuovamente in futuro. Cordiali saluti, Roxana Gheorghe General Manager Swissotel Tallinn

Gentile Stefano, La ringraziamo per il suo feedback positivo e siamo lieti che abbia apprezzato la nostra posizione. Speriamo di accoglierla nuovamente presso il Swissôtel Tallinn in futuro. Cordiali saluti, Roxana Gheorghe General Manager Swissotel Tallinn