Swissôtel Sydney

고객 평점 (ALL 평가) 4.4/5 7,033 리뷰

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호텔설명

호텔 추가 정보

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

숙박

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호텔 위치

Swissôtel Sydney

68 Market Street
2000 SYDNEY
호주

GPS:-33.870635, 151.207363

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  7,033 리뷰

TripAdvisor 평가  4.3/5  3,949 리뷰

2025으뜸 시설

Central and elegant

트립어드바이저 평점 5.0/5

roundtheworld2019 TripAdvisor 인증 리뷰

A very good hotel in Sydney's CBD, right next to the Westfield Mall and the observation tower. The room was nice and spacious, and the view from the 23rd floor was sensational. You need to allow a little extra time here and there – at check-in and check-out (both times only staffed by one person), and with the elevators (there are many from the ground floor to the upper reception, but for the rooms you have to go to a different area. There are only three elevators there, one of which was permanently out of order during my stay). Breakfast is good, though not exactly award-winning. Overall, a rather upscale (though somewhat dated in places) hotel, not really suitable for holidays with children, more business style.

Dear roundtheworld2019, Thank you for sharing your detailed feedback following your recent stay with us. We’re delighted to hear that you enjoyed our central location, your spacious room, and the wonderful views from the 23rd floor. We also appreciate your comments regarding the wait times at check-in and check-out, as well as the lift availability. We understand how these delays can impact your experience, and your feedback will be shared with the relevant teams as we continue working to improve flow and efficiency. Thank you as well for your thoughts on breakfast and the overall style of the hotel. Your perspective is valuable, and we’re grateful you took the time to provide it. We hope to have the opportunity to welcome you back on your next visit to Sydney. Warm regards, Michelle Holdsworth Front Office Manager

Give it a very BIG miss

트립어드바이저 평점 2.0/5

Helen W TripAdvisor 인증 리뷰

Give it a miss. Went for the weekend and spent a lot of time waiting for an elevator. They have big problems running a smooth and efficient lift service for guests. Large hotel one elevator out of order other 2 very slow. Waited 10 minutes for the elevator. When it arrived it was crowed with space and people would not let us in. Stay away from the large busy hotel unless you have plenty of time to waste

Dear helenwT8260QI, Thank you very much for taking the time to share your recent experience with us. I am truly sorry to hear how significantly our elevator delays impacted your stay. This is far from the seamless and efficient experience we aim to provide. Unfortunately, one of our guest elevators is currently being refurbished, which does place additional pressure on the remaining lifts during peak times. I completely understand how frustrating and inconvenient this would have been, especially when simply moving between floors should be quick and effortless. I sincerely apologise that we fell short on this occasion. Should you consider staying with us again, I would welcome the opportunity to personally look after your reservation and ensure a far smoother and more enjoyable experience. Warm regards, Michelle Holdsworth Front Office Manager

고객 평점 3.5/5

Hyunjeong K. 가족 - 전체(All) 통지 확인

위치는 좋으나, 다른 서비스들은 조금 아쉬움!

Dear Ms. K., Thank you for sharing your feedback regarding your recent stay with us. We are pleased that you enjoyed our central location and welcome drink. However, we sincerely apologize for the areas where we fell short, including WiFi speed, breakfast variety, cleanliness issues, and the lack of special recognition for ALL members. Your comments have been shared with our team to ensure improvements are made, and we hope to have the opportunity to provide you with a much more seamless and enjoyable experience on your next visit. Kind regards, Dipendra Shrestha Assistant Night Manager

Excellent motel, service and food

트립어드바이저 평점 5.0/5

Pattyfrog TripAdvisor 인증 리뷰

Stayed here 1 night. Well from check in to check out everything went so smoothly. As we arrived early our room wasn't ready but they offered us breakfast in the club lounge. The waitress was lovely and got us a coffee and there was a good variety of cold / hot food to choose from. In the afternoon we had complimentary canapees and drinks in the club lounge. There was so much choice for the alcohol selection. I only had a light beer, but there was lots of different spirits and wines available. Yummy cheeses, delicious anti pasta type olives, grilled zucchini, cold meats, caesar salad, dips, delicious bread sticks and biscuits. Also a selection of fruits. The food was being topped up immediately when it got low. There was even a fridge with complimentary ginger beer, San Pellegrino mineral water and other non-alcoholic choices. They had live music playing in the bar / restaurant on the 8th floor and a complimentary drink offered to us. Would recommend this motel when you need a place in the city as its in Market Street close to Town Hall, Westfield shops, QVB, the light rail and so many good restaurants.

Hi Pattyfrog, Thank you for your wonderful feedback. We are thrilled to hear you enjoyed our Executive Lounge offerings and the live music at our Arches Bar. Your kind words about our service and atmosphere mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another stay filled with great food, music, and hospitality. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Hotel can do better

트립어드바이저 평점 3.0/5

KennethSeet1975 TripAdvisor 인증 리뷰

Stayed here for a business trip. The stay was underwhelming and below expectations. Toilet had no basic amenities like toothbrush and toothpaste. The shower gel was not topped up and I had to get out of the shower to call housekeeping to get them to replace the bottle. Room was small and bumped into the cabinet as the bed and the cabinet was close to each other. Lifts took a long time to come and that could be due to the fact that the hotel was operating only two lifts as one of the 3 lifts is being refurbished.

Hi Kennethseet1975, Thank you for sharing your feedback. Your feedback is greatly appreciated and will be shared with the team for training purposes. In regards to our lifts, they are currently in the process of being modernised. We greatly appreciate your patience during these peak times. We look forward to welcoming you back soon and hope we can provide exceptional services on your next visit. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,281 리뷰 9.6/10 위치
  • 3,709 리뷰 7.5/10 객실
  • 3,767 리뷰 7.7/10 서비스
  • 49 리뷰 5.6/10 인터넷 가격
  • 1,155 리뷰 6.8/10 청결도
  • 943 리뷰 6.9/10 조식
  • 461 리뷰 7.6/10 음료
  • 386 리뷰 7.2/10 수영장

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