ALLSAFE 승인 호텔
호텔 추가 정보
In the Central Business District, close to iconic landmarks and exclusive shopping
Heated outdoor pool and award-winning spa
Heritage-listed Blaxland Ballroom for events of up to 400 guests
Innovative restaurants serving seasonal Modern Australian cuisine
68 Market Street
호텔 접근 및 교통
St Mary's Cathedral
접근: 3.5 km / 2.17 mi
15 AUD 15 AUD
SEA LIFE Sydney Aquarium
체크인 시간 : 부터 - 체크아웃 시간 : 까지
- 휠체어 통행 가능 호텔
Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.
100% 인증된 실제 투숙객 리뷰자세히 보기
고객 평점 4.5/5
익명 커플 - 전체(All) 통지 확인
깨끗하고 위치가 좋고 친절함
Concierge staff made the stay!
트립어드바이저 평점 4.0/5
Jerzy D TripAdvisor 인증 리뷰
The hotel itself was an average hotel. The reception staff were average, the room was average, the price was average. What set the experience of staying here above anything else was the two concierge staff, Shaun and Pherba. Both Shaun and Pherba went above and beyond in helping me out when I lost my phone and did everything to help. They are a credit to Swissotel and the reception staff could learn a lot about how to deal with travellers by watching them.
Hello 494jerzyd, Thank you for your feedback and sharing your experiences. Shaun and Phurba from our concierge team are amazing and we are thrilled to hear they were able to assist. Our apologies that our services were not met to your expectations. Your feedback will be shared to the team, and we will investigate further for training purposes. Our friendly staff look forward to welcoming you again soon. Kind Regards, Dalal Saboune Administrative Assistant to the General Manager
트립어드바이저 평점 3.0/5
Enes B TripAdvisor 인증 리뷰
Made a booking by calling the hotel number, got quoted $2136 with breakfast for 7 days, arrived at hotel and was quoted $ 3500.00 Manager Woody was very helpful and advised to book trough booking.com. Got discounted breakfast as compensation for missadvoswd booking. Then First 2 nights were horrible as the light from crane next door was shining right into our room making it very bright. Finally after 2 days got a different room. Then just after 2.0 pm sent kids to pool to have some privacy with wife when an idiot just walked into our room without knocking and scared my wife. (Minibar) Extremely unprofessional. Breakfast was great but had to ask 5 days in a row for baby chair and they advised that they had only one available. Pool was infested with cockroaches most of the nights. Received $60.00 of breakfast for all the trouble. Manager Seloni was very nice and helpful. Compensation was not worth the trouble we went trough. After being a part of a large group booking in Swissotel Makkah (over 350 people booking Saudi Arabia) I wouldn’t recommend the hotel.
트립어드바이저 평점 4.0/5
Australiacatcat 비즈니스 - TripAdvisor 인증 리뷰
Great location but as work booked this didn’t receive any Accor points. Room was small but nice. Toilet was running intermittently and when you washed your hands the drain would gurgle. Plates and room rubbish was left in front of other rooms longer than expected well I watched a cleaner walk past it.
좋은 위치, 편안한 매트리스
고객 평점 5.0/5
Yoo 친구 - 전체(All) 통지 확인
체크인부터 청소상태, 체크아웃까지 모두 좋았어요. 룸이 살짝 오래된 느낌이 있지만 깨끗하게 잘 관리되어서 괜찮아요.
S. Yoon님께, Swissôtel Sydney 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Sincerely, Deepa K Night Manager
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