Swissôtel Sydney

고객 평점 (ALL 평가) 4.4/5 7,439 리뷰

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호텔설명

호텔 추가 정보

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

숙박

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호텔 위치

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Ten Stories

비 계약 사진

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  7,439 리뷰

TripAdvisor 평가  4.5/5  3,897 리뷰

What a disappointment!

트립어드바이저 평점 3.0/5

aparnel TripAdvisor 인증 리뷰

What’s a disappointment! We booked an executive suite to celebrate our anniversary. The water was either cold, hot or very hot, and it was difficult to adjust. I burned my hands when hot water just came out of the tap. There were no signs on the tap wares to indicate hot or cold. There were mould all over the shower walls, around the sink hole and the shower tap. The room was badly designed with only 1 bedside table, and 1 old single leather lounge. We wonder what a classic room would be like considering the conditions of the executive room we were assigned. The good things about the hotel is it’s location and restaurant. The staff at the executive lounge was friendly.

Dear aparnel, Thank you for taking the time review your anniversary stay at Swissotel Sydney. I am disappointed to learn of the issues experienced in our Executive King room and have escalated your concerns with our Engineering and Housekeeping teams to have rectified immediately. This is certainly not the standard we strive to achieve here at Swissotel Sydney, please accept my sincere apology. Your feedback regarding the our restaurant and executive lounge will be shared with our team. We hope to welcome you back for a more memorable stay in the future. Warm regards, Michelle Holdsworth Front Office Manager

Excellent Hoel!

트립어드바이저 평점 5.0/5

copejenney TripAdvisor 인증 리뷰

Fabulous establishment with wonderful in house restaurant and bar. The rooftop pool is amazing. The rooms are spacious and super comfortable. The staff is very helpful and welcoming. Its location is near Darling Harbor and a few doors down from the Tower! A great place to hang out in the CBD of Sydney!

Dear Copejenney, Thank you for sharing your review of your recent stay at Swissotel Sydney. We are thrilled to hear that your experience was a positive one and that you enjoyed our rooftop pool and dining options. We look forward to welcoming you back soon. Warm regards, Michelle Holdsworth Front Office Manager

위치와 가성비는 좋음

고객 평점 3.5/5

익명 커플 - 전체(All) 통지 확인

장점: 위치, 가성비, 편안한 침구, 오래된 시설이라 하지만 새로 인테리어 공사를 해서 그런지 나름 쾌적함, 친절한 컨시어지 단점: 시드니 메인 관광지 자체가 좁고 도보권이기 때문에 굳이 이곳에 숙박하느니 달링하버나 서큘러키 쪽에 숙박하는 것이 관광 및 미식을 즐기는데 더 유리할 듯 함. 하우스 키핑이 결점이 없었던 날이 없음. 물을 안채워주던지, 수건을 안채워놓던지, 수건을 부족하게 채워놓던지 등. 생수 맛이 불쾌함, 종이팩이 아닌 플라스틱 또는 유리병에 담긴 생수를 제공하면 더 좋을 것으로 판단됨. 호텔 입구가 독립적인 승하차 구역을 가지고 있지 않아 우버를 부를 때 불편함.

Dear Euijin J., We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive feedback and also some constructive feedback for us to work on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddoway Assistant Front Office Manager Swissotel Sydney

Dont Expect A Good Night Sleep - The Staff Will Keep Waking You Up

트립어드바이저 평점 1.0/5

rikhad 비즈니스 - TripAdvisor 인증 리뷰

Left Melbourne 4am for work. Booked Swissotel for the night. Check was suppised to be 3pm, but a number of guests were waiting 20mins or so for room to be available - not a big cincern but annoying. I crashed out at 9pm with the Do Not Disturb sign illuminated. At 10.58 a staff member Room Service was knocking in my door trying to get in. I told them I had not ordered any room service or needed anything. They still tried knovking and wanting access. The trolley looked like Mini Bar stuff, which I saw was not fully stocked. But as I was tired, annoyed at being woken up I told them a few more times to get lost (hey I was polite the first few times). When checking out Duty Manager Michelle said she would certainly find out what was going on --- no discount, no offer of free coffee. The primary purpose of a hotel is a good nights rest... Swissotel failed magnificently.

Dear Rikhad, Thank you for taking the time to review your stay of Swissotel Sydney. I have personally followed up on the disturbance you experience during your visit. Please accept our heartfelt apologies, as this situation is certainly not typical of our standards. Warm regards, Michelle Holdsworth Front Office Manager

Excellent one-night stay

트립어드바이저 평점 5.0/5

cazbeckett TripAdvisor 인증 리뷰

I needed a one-night stay away from family responsibilities and this was the perfect hotel for that (and they also happened to allow suite night upgrades via Accor). The location is amazing if you're doing any kind of shopping or going to the State Theatre, though I preferred to stay in. And it's really close to Town Hall station. Having to take 2 lifts up to your room is interesting, but not really that much hassle. I will admit that I was a bit bemused to be given a suite beside/behind the lifts. The view was wonderful though and I don't recall hearing the lifts from the bedroom at all. Room service was great, the executive club lounge was definitely worth a visit, and the pool was lovely. All in all, an excellent stay.

Dear cazbeckett, Thank you for your lovely review from your recent stay at Swissotel Sydney. We are delighted your one night away was an enjoyable one and that you had an opportunity to experience our Executive Lounge and pool area. We hope you have another chance to stay again in the coming year. Warm regards, Michelle Holdsworth Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,084 리뷰 9.6/10 위치
  • 3,555 리뷰 7.8/10 객실
  • 3,766 리뷰 7.7/10 서비스
  • 88 리뷰 5.1/10 인터넷 가격
  • 1,101 리뷰 7.5/10 청결도
  • 902 리뷰 6.8/10 조식
  • 569 리뷰 5.9/10 가격 대비 가치
  • 452 리뷰 7.6/10 음료

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