Swissôtel Sydney

고객 평점 (ALL 평가) 4.3/5 7,192 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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68 Market Street, 2000 SYDNEY, 호주

호텔설명

호텔 추가 정보

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Swissôtel Sydney

68 Market Street
2000 SYDNEY
호주

GPS:-33.870635, 151.207363

전화
팩스 +61 2 9238 8899

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  7,192 리뷰

고객 평점 0.5/5

Hyunjin P. 가족 - 전체(All) 통지 확인

아이와의 소중한 추억을 위해 호주 여행 마지막 숙소로 선택했는데 냄새나는 객실 및 아코르 플래티넘 회원이며 미리 메일로 요청했음에도 저층 배정(같은 층 죄다 한국인). 심각한 오래된 퀘퀘묵은 에어컨 냄새 같은게 나는데도 자기 방에서 나는 냄새랑 비슷하다며 자기는 냄새가 안난다고 응대하는 직원. 정말 내 평생 수많은 호텔 중 최악의 서비스.

Dear Ms. P., I hope you are well. Warm greetings from Swissôtel Sydney. Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for your recent experience, which clearly fell far below both your expectations and our usual standards. We are deeply concerned to hear about the condition of your room, particularly the unpleasant odour, as well as the way your concerns were handled by our team. This is certainly not the level of service we strive to provide. We are especially sorry that your stay, which was meant to be a special part of your family trip, was impacted in this way. We also regret that your room allocation did not meet your expectations despite your prior request as a valued Platinum member. Your feedback regarding both the room condition and our team’s response has been taken very seriously and will be addressed with the relevant departments. Please be assured that we are reviewing this matter internally to ensure improvements are made, particularly in how guest concerns are acknowledged and resolved. Thank you again for bringing this to our attention. We truly regret that your experience did not reflect the high standards we aim to deliver, and we hope to have the opportunity to restore your confidence in us in the future. Kind regards, Fajar Ariadi Assistant Night Manager Swissôtel Sydney

고객 평점 5.0/5

Gyuhui K. 커플 - 전체(All) 통지 확인

위치가 최고! 3일 묵었는디 간단히 청소해줘서 좋았어요 킹베드인데 의자가 1개인게 아쉽

Dear Gyuhui, Thank you for sharing your feedback following your recent stay. I’m delighted to hear you enjoyed our location and appreciated the daily servicing of your room—it's great to know these elements added to your experience. Thank you as well for your comment regarding the room setup. We understand that having only one chair in a king room can be limiting, and we appreciate you bringing this to our attention. Your feedback will be considered as we review ways to improve comfort and functionality for our guests. We hope to welcome you back again soon. Best wishes, Siddoway Assistant Front Office Manager Swissotel Sydney

고객 평점 5.0/5

Zeno L. 가족 - 전체(All) 통지 확인

항상갈때마다느끼는것은 회원에대한 혜택을 잘챙겨주는장소

Dear Mr. L., I hope you are well. Warm greetings from Swissôtel Sydney. Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to see your perfect overall rating and to know that you continue to enjoy our central location. It is especially rewarding to hear that, as a valued Platinum member of ALL Accor Live Limitless, you feel well recognised and taken care of whenever you stay with us. At the same time, we truly appreciate your constructive feedback. We sincerely apologise that certain aspects of your stay did not meet expectations, particularly the WiFi speed, cleanliness, and elements of your dining experience. Your comments regarding the Executive Lounge, including the quality of food and crowding, as well as your feedback on the welcome drink and amenity, have been carefully noted and will be shared with the relevant teams for improvement. We understand how important these details are, especially for our loyal members, and we are committed to enhancing these areas to deliver a more consistent and elevated experience. Thank you again for your valuable insights and for your continued loyalty. We very much look forward to welcoming you back and providing you with an even better stay in the future. Kind regards, Fajar Ariadi Assistant Night Manager Swissôtel Sydney

고객 평점 5.0/5

Seolhee L. 가족 - 전체(All) 통지 확인

깨끗하고 친절하며 워치가좋음 다만 에어컨이 오래되서 소음이나고 습해서 끄니까 오히려 괜찮았음

Dear L. Sohee, Thank you for your valuable review. We are pleased to hear your compliments regarding the location of our hotel and our staff. We apologize for the inconvenience caused by the noise from the air conditioning, and we recognize this as an area for improvement. Once again, thank you, and we will strive to provide even better service in the future. Warm regards, Michelle Holdsworth Front Office Manager Swissotel Sydney

고객 평점 5.0/5

Jiyoo H. 가족 - 전체(All) 통지 확인

숙소 위치 최고, 친절한 직원

Dear Ms. H., Thank you so much for your kind words. We’re thrilled to hear that you enjoyed our central location and that our team made your stay even more enjoyable. It’s also wonderful to know that the welcome amenity and room upgrade exceeded your expectations. I appreciate your feedback regarding the WiFi speed and ease of access, and we will continue working to improve these areas for a smoother experience. We truly value your support as a Gold member and look forward to welcoming you back to Swissôtel Sydney for another memorable stay. Kind Regards, Gaurav REGMI Night Manager Swissôtel Sydney Tel: +6… 68 Market Street | Sydney, NSW 2000 | Australia

그 외 웹 사용자 평가 등급

  • 3,270 리뷰 9.6/10 위치
  • 3,677 리뷰 7.6/10 객실
  • 3,708 리뷰 7.7/10 서비스
  • 53 리뷰 5.6/10 인터넷 가격
  • 1,556 리뷰 4.2/10 편의 시설
  • 1,148 리뷰 7.2/10 청결도
  • 966 리뷰 7.2/10 조식
  • 452 리뷰 7.8/10 음료

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