Swissôtel Grand Shanghai 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 489 görüş

Swissôtel Grand Shanghai - Image 1
Swissôtel Grand Shanghai - Image 2
Swissôtel Grand Shanghai - Image 3
Swissôtel Grand Shanghai - Image 4
1 Yu Yuan Road, Jing An District, 200040 SHANGHAI, China

Açıklama

Otel ekstraları

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Konaklama olanaklarımız

Otelin konumu

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

GPS:31.224675, 121.447073

Telefon
Faks +86 62889638

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  489 görüş

TripAdvisor Derecesi  4.5/5  2.373 görüş

2024 mükemmeliyet sertifikası

Good location

Tripadvisor puanı 4.0/5

Fiona L İş - TripAdvisor onaylı yorum

Enjoy my stay at swissotel Grand Shanghai. Location was good as is near to Jingan Metro. Room size are decent. However, design and furniture are dated but overall clean. Quite disappointed though as I dint get a room upgrade despite being a gold accordion member. Special shoutout to the concierge team - Chris and team for the awesome service. Thanks and will be back again for sure if I visit Shanghai.

Bad Internet

Tripadvisor puanı 3.0/5

Canboy Aileler - TripAdvisor onaylı yorum

We booked a few rooms in this hotel. Our room has the smallest beds and i barely fit. Other rooms have a twin bed. Ours, i think is smaller than single. Internet connection is bad. Almost useless. Aside from being intermittent, i cannot open most apps and websites using the hotel's wifi.

Dear Guest, thank you for choosing our hotel. We apologize for the unpleasant experience you had regarding the internet and the size of the bed. We have forwarded your valuable comments to our relevant departments for improvement. Please note that some apps might be not available due to national policy. We look forward to seeing you again! Sincerely, Ricky Zhao Experience Manager

Shanghai, Jing’an stay.

Tripadvisor puanı 4.0/5

LightPacker638788 Couples - TripAdvisor onaylı yorum

Excellent location near Jing’an Temple. Close to transport links and some really nice restaurants. We had an executive club room which was very comfortable and had excellent city views. Executive club was welcoming but the food was a little disappointing. Breakfast in the main restaurant was pretty good but not exciting. Swimming pool was nice and also quiet. Staff were very helpful.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Apart from the location, there is nothing good about this hotel

Tripadvisor puanı 1.0/5

haojing87 TripAdvisor onaylı yorum

One of the worst experience we experienced in a 5-star hotel. 1) We are used to booking executive rooms when we travel to have the flexibility of taking a break mid day during our travels. When checking in, we were told that although the room we booked is an executive room, we are only entitled to one use of the executive lounge per day (one use per day so effectively we can’t even go together). This is despite the room being SGD100 more per night compared to the same room without the “executive benefits”. That same benefit of one use of the lounge is only worth 150RMB or approximately SGD28. When we highlight this absurd pricing model to the front desk, the gentleman just told us that the pricing is set by another department and there is nothing they can do. 2) When our friends staying in another room checked in, they gave them a room that is already occupied (see photo). Thank god the occupants are not in when our friends opened the door. I can’t imagine someone walking in on us in our room when we are not fully dressed. Or if a less than honest person were given access to a room and took off with the valuables of the occupants. 3) Cleanliness is severely lacking for a hotel of this level. There were quite a few toilet flies in the bathroom and we found long hair left by the previous occupants on the shower head. All in all, while the location is perfect, I will recommend staying in one of the many 5-star hotels in the vicinity instead of here. Everything from cleanliness, service and simple security is extremely lacking.

Dear guest, Thank you very much for staying at Swissôtel Grand Shanghai and thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We treat your comments very serious and all feel deeply regret that we failed in meeting your expectations with your stay experience, which we have taken the notes and follow up actions with our Front Office Manager and Housekeeping Manager. We do hope this matter will not totally ruin your impression to our hotel and do hope that you can give us another chance to showcase our property in a more professional way. Once again, thank you for taking the time to share your comments with us. If possible, we hope we could contact you to express our apologies in person. Your sincerely, Ricky Zhao Guest Experience Manager

Fantastic stay

Tripadvisor puanı 5.0/5

Jac M TripAdvisor onaylı yorum

Every time I come to Shanghai for a business trip, I always choose Swissotel grand shanghai which has an excellent geographical location and high cost-effectiveness. The service attitude is very good, and there is a family mart nearby which is very convenient. The surrounding commercial district and subway station are very convenient. The room is fully equipped with various types of pillows to choose from. I am very satisfied!

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 2.808 görüş 9.7/10 Konum
  • 1.884 görüş 8.2/10 Oda
  • 2.575 görüş 8.7/10 Hizmet
  • 30 görüş 6/10 Wifi
  • 926 görüş 6.8/10 Otel Ambiyansı
  • 824 görüş 9.1/10 Hijyen
  • 511 görüş 7.7/10 Kahvaltı
  • 121 görüş 9/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Shanghai şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.