Swissôtel Grand Shanghai 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 452 görüş

Swissôtel Grand Shanghai - Image 1
Swissôtel Grand Shanghai - Image 2
Swissôtel Grand Shanghai - Image 3
Swissôtel Grand Shanghai - Image 4
1 Yu Yuan Road, Jing An District, 200040 SHANGHAI, Çin

Açıklama

Otel ekstraları

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Konaklama olanaklarımız

Otelin konumu

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
Çin

GPS:31.224675, 121.447073

Telefon
Faks +86 62889638

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

CAFÉ SWISS

Enjoy regional, Swiss and international cuisine at Cafe Swiss, Swissotel Shanghai's all-day restaurant with both a la carte and buffet options serving breakfast, lunch and dinner in a relaxed, informal setting.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  452 görüş

TripAdvisor Derecesi  4.7/5  3.363 görüş

2025 mükemmeliyet sertifikası

Amazing service by executive lounge staff

Tripadvisor puanı 5.0/5

NorthStar40432782943 TripAdvisor onaylı yorum

Had an amazing breakfast alongside the window in the executive lounge! Chris zhou and team took immaculate care of each guest including myself during the breakfast service! For instance, the team took the effort to head down to the second floor to retrieve some peanut butter to go with my bread and the detailed effort in taking the initiative to provide a teaspoon for my yoghurt when i forgotten to take it. While this is almost my 10th time staying in this hotel, i really enjoyed coming back here because of its service and its location. Thank you!

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Nice room, big room but not appreciated breakfast manager

Tripadvisor puanı 3.0/5

visitlimp TripAdvisor onaylı yorum

I stayed here many times for my biz trip. I am also gold member of accorplus: hence often gets room upgrade and breakfast. Room is always nice, big snd clean. I am always happy with hotel room. However this time i had problem while having breakfast at hotel. Normally, most guests woke up and came down for breakfast at comfort. However, this time breakfast room ( guy with glasses) does not allow hotel guest with slipper (even hotel slipper) to have breakfast. What the heck!! Why would not allow? This is very annoying. Many guests are not happy for this at all. We had to go up and change to sneaker or non-slipper and came down again. I stayed here many times and always came down for breakfast with hotel slippers. Really dont understand and not appreciate at all.

Dear Guest, Thank you for choosing our hotel as your business travel destination and for sharing your feedback. We greatly appreciate your continued support and are delighted that you have been satisfied with our comfortable, spacious, clean, and tidy rooms, as well as the room upgrades and breakfast benefits you enjoy as a Gold Member. We regret to inform you that the slipper policy implemented by the breakfast manager during your recent stay caused you inconvenience. We would like to clarify that this policy is for guest safety – there are clear signs at the restaurant entrance, and related instructions are also included in the packaging of the slippers in your rooms. The slippers have a relatively smooth sole, which may increase the risk of slipping on the restaurant floor, especially during peak breakfast hours. Thank you again for choosing our hotel, and we look forward to your next visit! Sincerely, Ricky Zhao Guest Experience Manager

Stay at the Swiss hotel Shanghai

Tripadvisor puanı 5.0/5

Mayur S TripAdvisor onaylı yorum

I really liked this hotel , the rooms were very neat and clean. The service was very good from Hong Luying, Thank you! The hotel centrally located and you will find so many malls and eating options around.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Great place to unwind and relax

Tripadvisor puanı 5.0/5

Ahmed A TripAdvisor onaylı yorum

One of the best experiences of spa in China. Very hospitable, caring and great experience overall from welcoming tea, conversations with the team and the session itself was super. If you're at swissotel I highly recommend it 👍🏾👍🏾👍🏾

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Great Location, great product and AMAZING service

Tripadvisor puanı 5.0/5

Jorge T Solo travel - TripAdvisor onaylı yorum

I had to spend 1 month in Shanghai and was torn between places to stay so I booked the Swissotel Grand for a week for its great location so I can try out the product and it was so good that I ended up extending and staying the whole 30 days with them. From the pre arrival email that was responded quickly by the Front office team to the on point member recognition for All Accor, to the outstanding service and care at the executive lounge lead by Christine & Leticia, every interaction was just so enjoyable and polite, every single member of the Lounge Team was just espectacular. Even after an issue the quick response by management was efficient and polite. Overall a great stay in Shanghai, great location, great service and great service recovery. I would come back any time when in Shanghai and I would absolutely recommend it to anyone looking where to stay. Thank you Swissotel Grand Shanghai and thank you to the AMAZING Executive Club Lounge Team for a wonderful stay.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

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