스위소텔 난카이 오사카 5성

고객 평점 (ALL 평가) 4.5/5 5,469 리뷰

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5 1 60 Namba Chuo ku, 542 0076 OSAKA, 일본

호텔설명

호텔 추가 정보

  • 난카이 난바역 바로 위, 도톤보리, 신사이바시 및 구로몬까지 도보 거리

  • 6개의 레스토랑, 바, 카페에서 현지 특선 요리와 세계 각국의 요리를 맛보실 수 있습니다.

  • 헬스장, 3레인 실내 수영장, 스파, 일본식 사우나 및 목욕탕을 갖춘 웰니스 전용 1개 층

  • 4개의 공간으로 분리 가능한 그랜드볼룸, 4개의 스카이 연회실을 포함한 17개의 연회실

  • 3개의 채플, 사진 스튜디오, 신부 드레스 부티크 및 살롱이 있는 웨딩 전용 플로어

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호텔 위치

스위소텔 난카이 오사카

5 1 60 Namba Chuo ku
542 0076 OSAKA
일본

GPS:34.664095, 135.501397

전화
팩스 +81 6-6648-0331

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  5,469 리뷰

TripAdvisor 평가  4.5/5  4,664 리뷰

2024으뜸 시설

Stay away from this hotel!

트립어드바이저 평점 1.0/5

Connector61150072298 TripAdvisor 인증 리뷰

STAY AWAY WITH A TEN FEET POLE!!! I truly hope the following incident we had experienced would not happen to others so take this as a fair warning. My wife and I booked one night through Amex travel at the Swissotel Osaka for our anniversary back in September. After check in, we took a rest after a long flight from the States. However, we were unable to nap at all with the ear plugs on due to the unbearable noises derived from other rooms (We’re from NYC so our noise tolerance is considered high). We then called the concierge several times but “nothing” has been mitigated, the alternative they provided over the phone was to change room and “downgrade” us to a smaller room due to the overcapacity of that day. It was unacceptable as we already spent $380+ usd for the stay and yet were told to be downgraded as only the option. We were frustrated and left with no choice but to check out for a better place to rest. Upon checking out, we again explained the unpleasant disturbances and reasons for leaving. The concierge checked the system and told us there was a higher rate room available if we would like to consider for an additional cost. We turned down the offer because we felt being scammed and insulted knowing they did actually have other room available at the time but was not disclosed initially and we had to pay extra out of pocket. This quite unprofessional for a 5-star hotel and inappropriate to treat the customers like money grab especially after the unpleasant incident we have gone through. After the trip, I have tried my best to communicate with the Hotel Manager Yumiko back and forth for several months via emails hoping they could offer a refund but it turned into a nightmare. The initial response from the hotel stated “booking was made through a third party, we are unable to process any discounts or refunds.” As such, I contacted my travel agent numerous times to assist communicating with them in hope of the refund but the hotel played hard ball and did not want to negotiate/compromise any part of it even though everything was done as instructed by the hotel, they will just brush it off because they DO NOT care about the customers… Booking at this hotel was the worst decision we have ever made with regrets. Be aware who you are dealing with, because once you check in, there is no way out. There are other better hotels than this one.

Excellent Stay

트립어드바이저 평점 5.0/5

Nikki T TripAdvisor 인증 리뷰

We love the location of Swissotel Nankai. It's very easy to go to and from the airport and to the different parts of the city. Swissotel also has some lovely restaurants and bars and an amazing breakfast spread. The lobby has an old but classic luxurious feeling and ample space to just hang out and chill. Pajamas are also provided, which is a nice touch. Overall, it was an excellent experience.

Nice View and Room, but Messy Breakfast Operation

트립어드바이저 평점 4.0/5

Lily_Ann2014 TripAdvisor 인증 리뷰

I enjoyed the Osaka stay so much owing to this cozy, prestigious hotel. It was very convenient to reach from the airport and close to the typical Osaka downtown shopping center. This fantastic hotel view and hotel services, including the gym, satisfied me. On the other hand, it is hard to find a spot during breakfast hour if you visit the Top-floor breakfast room during rush hour and must wait a while. It might be a very irritating experience for guests. Also, the shower door was not perfect for preventing flooding water. I strongly hope to improve such a poor point in the future service quality development.

Wish we stayed longer

트립어드바이저 평점 5.0/5

WorldAdventurerAUS TripAdvisor 인증 리뷰

It was the first time my wife and I did the traditional bath house that is offered. For first timers the genders are separated (we didn't realise this so we planned to meet inside a hot spa area... i went in my swimmers... but that didn't last long. Strange at first, but it is not seen as strange and is very respectful. It ended up being good i did it first to prep her). The pool is great too. There is a auto shower before going in. We loved it so much. The buffet breakfast begin on the top floor of a real experience with great food. Wish we stayed longer.

Unsatisfactory experience with latest stay in Swissotel

트립어드바이저 평점 2.0/5

cnw1409 가족 - TripAdvisor 인증 리뷰

Swissotel is conveniently located in Namba, Osaka and had been my first choice of hotel for my visits to Osaka. Since 2010, I have been staying in the Swissotel for more than ten times but noted that the service standard of the hotel (e.g. language standard of hotel staff in general, clealiness of the room, food choices of breakfast buffet in the restaurant on 36/F, etc.) has been declining quite significantly. I have relayed some negative comments to the Swiossotel but received no response from the hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,577 리뷰 9.8/10 위치
  • 3,472 리뷰 7.6/10 객실
  • 3,164 리뷰 8.5/10 서비스
  • 41 리뷰 7.2/10 인터넷 가격
  • 1,054 리뷰 8.2/10 조식
  • 1,008 리뷰 7.3/10 편의 시설
  • 983 리뷰 7.3/10 청결도
  • 492 리뷰 6/10 가격 대비 가치

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주변에 있는 다른 시설

Osaka 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.