Fairmont St Andrews - Scotland bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.634 ulasan

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Deskripsi

Keistimewaan hotel

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Akomodasi kami

Lokasi hotel

Fairmont St Andrews - Scotland

ST ANDREWS
KY16 8PN ST ANDREWS
Britania Raya

GPS:56.3203, -2.7308

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.634 ulasan

Peringkat TripAdvisor  4.0/5  5.187 ulasan

Sertifikat keunggulan 2023

Gorgeous views

Catatan Tripadvisor 5.0/5

Joe T Ulasan TripAdvisor tersertifikasi

Best bed in a hotel room, really comfy pillows and duvet. Breakfast was really great and views were stunning. Staff were really friendly and also a really big spa, with a wide range of treatments. Restaurants and bars with good food and good choice.

We are delighted to hear that you enjoyed the stunning views, comfortable bed with pillows and duvet, great breakfast, friendly staff, and our extensive spa facilities. We are pleased you liked our restaurants and bars with a good food selection and hope to have the pleasure of welcoming you back again soon.

Love this hotel, just not quite 5 stars.

Catatan Tripadvisor 4.0/5

LMD3328 Keluarga - Ulasan TripAdvisor tersertifikasi

We love this hotel. We have stayed a few times and love its location, the breakfast is one of the best we’ve had and the setting is just so relaxing. There’s just always something that lets it down for us meaning it doesn’t live up to its 5 stars. We travelled with our teen and I booked a room with two double beds. I erred as soon as I booked as I meant to book the room with the king bed and separate single as I knew from previous stays the doubles are very small (who knew they could vary in size, Google tells all). However this was my fault so I left it until nearer the time bearing in mind capacity at the hotel, and emailed to check availability to change rooms the day before. Despite the rooms being the same price online, I was told there would be an additional charge of £65. I emailed back querying this given they were priced the same online however got no response. A little explanation would have been helpful and I don’t think unreasonable to expect given the luxury hotel. Furthermore during our stay the hotel was very quiet so there appeared to be plenty rooms available. I’m fully aware it’s my fault for booking the wrong room, but a little decent customer service goes a long way. The room we stayed in was lovely and spacious. The shower tray just wouldn’t drain though and my feet were having a bath within a couple of minutes…so much so I couldn’t take the time to wash my hair as it was overflowing onto the bathroom floor. Hubby and son experienced the same as they showered in my leftover water 🙈 I mentioned it on checkout so they could sort it for the next guests however because it had eventually drained once we’d gone to breakfast, it didn’t appear a problem which makes me think this happens quite often. We dined in the Italian restaurant and the food was delicious. The service was fantastic also, would highly recommend. Breakfast as always was amazing, the choice is phenomenal. Great hotel, fantastic location but just not quite the 5 stars it should be.

Thank you for your detailed feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, breakfast, and the relaxing setting. Your comments are truly appreciated. We sincerely apologise for the inconvenience you experienced with the room booking and the issue with the shower drainage. Rest assured that your feedback is valuable to us, and we will address these matters internally to ensure improvements. Regarding the room change request, we understand your concern, and we will review our policies to provide better clarity and service in such situations. We are pleased that you enjoyed dining at our Italian restaurant and found the service fantastic. Your kind recommendation means a lot to us. Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back for an even better experience in the future.

Hen Party Spa and Afternoon Tea - Special mention to Liam Thomson

Catatan Tripadvisor 4.0/5

Lauradrew Ulasan TripAdvisor tersertifikasi

Our trip had been organised back in January and we had booked the spa and then afternoon tea for 9 people. One thing I will say is the female changing room is far too hot and the lockers as terribly designed. This brings me to our afternoon tea which was fabulous! The service was second to none and Liam Thomson is an absolute credit to your team. He got the measure of us quickly and was funny, witty, charming and friendly. I didn’t get the other older gentleman’s name but he was also very good! We laughed a lot and had great rapport! I am going to email the CEO also regarding Liam’s service as I was very impressed. It didn’t feel forced in any way. The food was absolutely delicious and I will be back!

We are delighted to hear that you had a wonderful experience during your Hen Party Spa and Afternoon Tea at our hotel. Your feedback is truly appreciated. We apologise for any inconvenience you faced in the female changing room and will address this matter accordingly to enhance our guests' comfort. It is fantastic to hear that Liam Thomson provided outstanding service and contributed positively to your experience. We will make sure to pass on your kind words to him and the team. We are thrilled that you enjoyed the delicious food and the great rapport with our staff. Your intention to email our CEO regarding Liam's exceptional service is truly commendable. We look forward to welcoming you back for another memorable visit.

40th birthday stay

Catatan Tripadvisor 5.0/5

Kymi M Ulasan TripAdvisor tersertifikasi

Absolutely lovely stay, room was clean and perfect. Spa was fantastic, great facilities. We had a meal in kittocks den which was superb as was the cocktails. Big thanks to Sam at the bar, and josh on communications before arrival who made our stay more special.

We are delighted to hear about your wonderful experience celebrating your 40th birthday at our hotel. Thank you for highlighting the cleanliness, spa facilities, dining experience, and the excellent service from Sam and Josh. We look forward to welcoming you back soon.

Beautiful!

Catatan Tripadvisor 5.0/5

AncutaNiteDoyle Keluarga - Ulasan TripAdvisor tersertifikasi

Really beautiful hotel, I loved staying there on two different occasions. We had our baby with us (5Month old). All was perfect, staff very helpful, room very comfortable, breakfast very generous and all very tasty! A lovely, lovely hotel!!

We are delighted to hear that you enjoyed your stays with us at Fairmont St Andrews. We are thrilled that you found our hotel beautiful and that our staff provided excellent service. It was a pleasure to have you and your family as our guests and hope we will have the pleasure of welcoming you back again in the future.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 395 ulasan 9.1/10 Lokasi
  • 1.218 ulasan 7.5/10 Kamar
  • 1.598 ulasan 7.8/10 Pelayanan
  • 769 ulasan 5.7/10 Makanan
  • 551 ulasan 8.2/10 Sarapan
  • 342 ulasan 5.1/10 Kebersihan
  • 287 ulasan 4.5/10 Minuman
  • 284 ulasan 4.2/10 Kesepadanan nilai

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