Fairmont Le Montreux Palace 5 estrelas

Excellent location , get a lake view room with a balcony well worth it. The bathrooms are exceptional , you have a shower and tub the bed was very comfortable we had a king bed but you each had your own duet. The tablet on the desk was very helpful, the spa and all was very nice. From housekeeping to the front desk , everyone was very nice. You will love it . Car rental on site Bus depot right outside take the 201 either way and get to the next town very east to get to. About two blocks from the train station, we took a taxi as we had large luggage. We were not there for Sunday Brunch but what a set up ,

Welcome, service, cleanliness, massage , sauna, fitness 👌. Quiet zone noisy...people talking loud and phones ringing 👎 nobody checks this. Overall good experience, but too many people and no discipline and respect mainly in quiet room

A beautiful hotel on the banks of Lake Geneva, very close to Montreux train station. The lake promenade is just opposite to the hotel and makes for a lovely evening walk. The staff were one of the friendliest and most courteous that we encountered on our travels through Europe. The lovely breakfast was a super start to the day and had everything that one could ask for, including eggs made to order. A couple of supermarkets are there too nearby - Coop and Migros in case one wanted anything. It proved to be an excellent base for us to tour the Lavaux vineyard region. Overall a wonderful stay - strongly recommend.

The hotel is well located, and it is very smart too, but I think it is overpriced. They've clearly spent time and money on some of the communal areas - reception is very smart, as is the Jazz bar. Behind the scenes however, some of the corridors are a bit shabby, and the bedroom was a bit knocked about too. The room we had was relatively small, as was the bathroom. There were tiles coming away around the base of the shower. The air-conditioning doesn't get switched on until August. There wasn't a dressing table and so nowhere easy for my partner to do her hair and makeup. The bed was comfortable and there was a decent TV in the room too, and it was cleaned well. However - all taken in to account and the room being £400 per night, this hotel isn't what I would call value for money I am afraid.

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.