Fairmont Le Montreux Palace 5 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 1.538 comentários

Extras do hotel

  • ALLSAFE certified hotel with 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

As nossas opções de alojamento

Imagine refined Belle Époque elegance, the comfort of premium amenities and the latest technology. With lake or city views, our 236 luxury rooms and suites on Lake Geneva are an exclusive haven, whether you are visiting Montreux for business or pleasure. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Localização do hotel

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  1.538 comentários

Classificação do TripAdvisor  4.5/5  2.264 comentários

Certificado de excelência 2023

You will not be disappointed , great location and service

Nota Tripadvisor 5.0/5

Expedition2016 Avaliação com certificação TripAdvisor

Excellent location , get a lake view room with a balcony well worth it. The bathrooms are exceptional , you have a shower and tub the bed was very comfortable we had a king bed but you each had your own duet. The tablet on the desk was very helpful, the spa and all was very nice. From housekeeping to the front desk , everyone was very nice. You will love it . Car rental on site Bus depot right outside take the 201 either way and get to the next town very east to get to. About two blocks from the train station, we took a taxi as we had large luggage. We were not there for Sunday Brunch but what a set up ,

SPA EXPERIENCE

Nota Tripadvisor 4.0/5

Fabienne R Avaliação com certificação TripAdvisor

Welcome, service, cleanliness, massage , sauna, fitness 👌. Quiet zone noisy...people talking loud and phones ringing 👎 nobody checks this. Overall good experience, but too many people and no discipline and respect mainly in quiet room

Thank you very much for your review. We are pleased that you enjoyed you experience at our Fairmont Spa in its entirety and will share your beautiful compliments with the relative teams. However, we are very sorry to learn that it was so noisy during your visit and would like to apologize for the inconvenience. It is also our concern that our guests find the necessary peace and quiet in our wellness area. We wish you a lovely spring season and would be very pleased to welcome you back to the Swiss Riviera. With our best wishes, Michael Smithuis General Manager

A beautiful hotel in a wonderful town !!

Nota Tripadvisor 5.0/5

arminkw Avaliação com certificação TripAdvisor

A beautiful hotel on the banks of Lake Geneva, very close to Montreux train station. The lake promenade is just opposite to the hotel and makes for a lovely evening walk. The staff were one of the friendliest and most courteous that we encountered on our travels through Europe. The lovely breakfast was a super start to the day and had everything that one could ask for, including eggs made to order. A couple of supermarkets are there too nearby - Coop and Migros in case one wanted anything. It proved to be an excellent base for us to tour the Lavaux vineyard region. Overall a wonderful stay - strongly recommend.

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your stay with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our guests. My whole team and I wish you a beautiful spring season and look forward to welcoming you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Average.

Nota Tripadvisor 3.0/5

RSP71 Avaliação com certificação TripAdvisor

The hotel is well located, and it is very smart too, but I think it is overpriced. They've clearly spent time and money on some of the communal areas - reception is very smart, as is the Jazz bar. Behind the scenes however, some of the corridors are a bit shabby, and the bedroom was a bit knocked about too. The room we had was relatively small, as was the bathroom. There were tiles coming away around the base of the shower. The air-conditioning doesn't get switched on until August. There wasn't a dressing table and so nowhere easy for my partner to do her hair and makeup. The bed was comfortable and there was a decent TV in the room too, and it was cleaned well. However - all taken in to account and the room being £400 per night, this hotel isn't what I would call value for money I am afraid.

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are extremely sorry that your visit did not live up to your expectations and that you left our property with mixed feelings. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We are aware that an establishment of this scale needs to be maintained and we do our best to be flawless in every way. In this context we have also shared your comments with our technical service manager so that he can follow up. Unfortunately, we cannot go back on the impression you made during your last stay, but we would be pleased to welcome you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Very sad experience

Nota Tripadvisor 1.0/5

Alexandra P Avaliação com certificação TripAdvisor

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are extremely sorry that your visit did not meet your expectations and the standards you can expect in a hotel like ours. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We have immediately shared your comments with our relevant department heads so that they can ensure a follow-up. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that that you accept our sincerest apologies for the inconveniences you encountered and would be very pleased to welcome you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 298 comentários 9.3/10 Localização
  • 646 comentários 7.9/10 Quarto
  • 792 comentários 8.8/10 Serviço
  • 245 comentários 8.9/10 Pequeno-almoço
  • 242 comentários 8.4/10 Atmosfera
  • 214 comentários 7.5/10 Conforto
  • 115 comentários 6.9/10 Limpeza
  • 85 comentários 8.7/10 Piscina

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