Fairmont Baku - Flame Towers bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 714 ulasan

Fairmont Baku - Flame Towers - Image 1
Fairmont Baku - Flame Towers - Image 2
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Flame Towers, 1A Mehdi Huseyn, AZ1006 BAKU, Azerbaijan

Deskripsi

Keistimewaan hotel

  • Kamar bebas asap rokok

  • Fasilitas kebugaran dan spa

  • Suite berperabot lengkap

  • Kolam renang luar-ruang

Akomodasi kami

Lokasi hotel

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

GPS:40.359608, 49.827179

Telepon
Fax +994 12 565 48 49

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  714 ulasan

Peringkat TripAdvisor  4.5/5  2.233 ulasan

Sertifikat keunggulan 2023

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

Catatan Tripadvisor 1.0/5

atify2017 Couples - Ulasan TripAdvisor tersertifikasi

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

Catatan Tripadvisor 5.0/5

tracey s Couples - Ulasan TripAdvisor tersertifikasi

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

Catatan Tripadvisor 1.0/5

dzarkov88 Friends getaway - Ulasan TripAdvisor tersertifikasi

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

Sexy, beautiful hotel overlooking the Caspian

Catatan Tripadvisor 5.0/5

Anisharma565 Ulasan TripAdvisor tersertifikasi

When it comes to five stars, generally it has to be 5-star. My first time in a Fairmont hotel and couldn't have been a better place for that. The Iconic, Landmark towers, overlooking the Caspian sea & some stunning views! Rooms are outstanding of course, the lobby is huge & pretty. The staff is good. Didn't try the food because I was here only for a night to leave out early next morning for my flight. So didn't try out anything in food so can't comment. But such a chic good hotel!

Teribble.

Catatan Tripadvisor 1.0/5

A G Ulasan TripAdvisor tersertifikasi

Television in both rooms not worked. AC (air conditioner) doesn’t work properly it was too cold and when i tried to make it ,it doesn’t worked.i call to reception and they send the person who came and merged the temperature and it was much lower than was shown on AC display.And he said that i should totally shut down the AC and after the room will get warmer again turn on.Then there no air in room cause as we know Fairmont baku hotel rooms windows are not oppening. And the only way to have some air its AC.So i stuck in this dilemma. Then the Last and Biggest problem happened when I tried to shut down the light and sleep.so I couldn’t shut down the light in bedroom.Cause it was broken. İ called nearly 6 time to the reception to fix this problem. But The person who who fixes the light came too late. So again after he came i was waiting 30 min while he tried to fix the lights. Then at 4.30 AM my patient died. Cause i wanted to SLEEP. So i called to receptionist and asked to change the room. But they could advice me this at the beginning.No they waited for my patient to die. Then after my call he called me back and changed my room. At 5 Am i went to sleep. İ advice to change Televisions ,and the light system to the newest smart system.Cause on the walls still such kind off buttons from 90th that doesn’t work properly.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 334 ulasan 8.5/10 Lokasi
  • 840 ulasan 8.4/10 Kamar
  • 1.064 ulasan 8.9/10 Pelayanan
  • 22 ulasan 4.8/10 Internet
  • 286 ulasan 8.2/10 Kenyamanan
  • 249 ulasan 8.4/10 Sarapan
  • 228 ulasan 9.2/10 Suasana
  • 222 ulasan 8.5/10 Fasilitas

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