النزل والمنتجع الصحي فيرمونت سونوما ميشين 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,783 أراء

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النزل والمنتجع الصحي فيرمونت سونوما ميشين - Image 1
النزل والمنتجع الصحي فيرمونت سونوما ميشين - Image 2
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النزل والمنتجع الصحي فيرمونت سونوما ميشين - Image 4
‎100 Boyes Blvd‏, 95476 سونوما, الولايات المتحدة

الوصف

خدمات الفندق الإضافية

  • في قلب سومونا في واين كنتري، وسط الكروم وأكثر من 400 مصنع نبيذ

  • مطعم رائع لتناول الطعام الفاخر وبارات تُبرز المكونات الموسمية والنبيذ المحلي

  • منتجع صحي مع أحواض سباحة داخلية وخارجية بالطاقة الحرارية الأرضية وعلاجات مجددة مستمدة من العنب

  • دخول حصري إلى ملعب نادي سونوما للجولف مع ملعب يضم 18 حفرة ومحاط بالتلال المتدرجة ومزارع الكروم

  • إنترنت فائق السرعة في المنتجع كله، وخدمة الغرف متوفرة يومياً، والفندق مناسب للحيوانات الأليفة

الإقامات المتوفرة لدينا

موقع الفندق

النزل والمنتجع الصحي فيرمونت سونوما ميشين

‎100 Boyes Blvd‏
95476 سونوما
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):38.312967, -122.48246

الهاتف
فاكس +1 707-938-4250

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,783 أراء

تقييم TripAdvisor  4.2/5  2,796 أراء

2025 شهادة تميّز

Disappointed with service

ملاحظة Tripadvisor 3.0/5

159lillianm تقييم TripAdvisor المعتمد

The staff did not provide me with information regarding all the services available. They seem to do minimal or adequate care to fulfill their jobs. I do not feel like coming back to this spa, because of the care I received.

Thank you for taking the time to share your recent experience with us. We are truly sorry to hear that your visit did not meet the high standards we hold ourselves to at Fairmont Spa. Our goal is always to provide warm, attentive, and personalized service to each of our guests, and it’s clear we fell short in your case. We regret that you were not fully informed of the range of services available, and that your overall experience felt less than caring. This is not the level of hospitality we strive to deliver. Please know that your feedback has been shared with our spa leadership team and will be used constructively as we review our service protocols and training. Thank you again for bringing this to our attention. We do hope you’ll consider giving us another chance in the future to provide the restorative and exceptional experience we’re known for.

It was just OK.

ملاحظة Tripadvisor 3.0/5

Jen B تقييم TripAdvisor المعتمد

I had high hopes of the Sonoma Mission Inn, and it was really average. We arrived at 5pm on July 4th. We could not check in our room for another half an hour. Suites are expensive at the Fairmont, and I was surprised that our room was still not available until an hour and a half after check-in. The desk staff was very nice and friendly. We made it into our room at 5:30/ 5:45 after wandering the grounds. I noticed the pool was PACKED. Not surprising on the 4th of July. We met a very nice grounds keeper/ security guard who told us where to wander around while we waited to get into our room. We needed to wait in lines to get help at the front desk for a half an hour on several occasions. I had a treatment at the spa that would require we need a minimal delayed check out, which we were required to pay for, however even though we asked and gave out keys to be adjusted, the room keys still did not work and we waited a better part of a half an hour to get a key back in our room. The irony is we paid to wait in line. The room was ok. There was some broken glass on the fireplace, the lamp shade was damaged and the couch had studs missing. It did not feel like a high-end suite, it felt really average and unattended. That said, beds were comfortable (no sheets, just a duvet) and the space was totally fine. We felt underwhelmed by the space. The pool was packed until 6:30. It was warm and geothermal. The space by the pool was pleasant. I visited the spa while at SMI. We arrived at 9 for a 10:30 appointment. The woman at the desk was polite and told my husband they were too booked for him to buy a day pass for an hour before my treatment. She eventually allowed him to buy a pass for $49 for an hour. The space was ok. It needs updating. The sauna was not warm enough, and the cold "shower" was luke warm. The steam room did not work. My treatment was ok. I love a hydro facial and the facialist could not really inform me clearly what made it special, except for the machine. She was lovely, but robotic. I felt like she had a script and did not veer off of it. That said, she was entirely professional, kind and did a fine job. I would not return to the spa. Solage, in Calistoga, is head and shoulders better and much more beautiful. The highs of our experience were that the staff was nice and helpful. The lows were that it felt older and elements of SMI have fallen to disrepair. We had to wait unreasonable amounts of time to get anything done and there was a bit of incompetence. It is too expensive to be so thoughtless. There are so many places to stay in that area, I would not return.

Thank you so much for sharing your detailed feedback. While we’re glad to hear you experienced warm interactions with our team and enjoyed parts of your stay including the geothermal pool and relaxing grounds, we’re genuinely sorry to hear that other aspects didn’t quite meet your expectations. We understand how important a smooth arrival, well-appointed accommodations, and an effortless spa experience are to a restorative getaway, and we’re grateful you took the time to share your observations. Your comments have been shared with our leadership team as part of our continued efforts to fine-tune the guest experience — especially during high-traffic times like the Fourth of July. We truly appreciate your honesty, and while we regret that your visit felt underwhelming overall, we hope you might consider giving us another opportunity to welcome you back in the future so we can deliver the stay you were hoping for.

Almost a 5!

ملاحظة Tripadvisor 4.0/5

jude672015 تقييم TripAdvisor المعتمد

Excellent check in, restaurants were great, and the rooms were very comfortable. Having access to the bikes was a treat. The only suggestion I would give would be for the spa staff to welcome your guests and to do an orientation of the spa and services/amenities available. I missed out on so much!

Thank you so much for your review! We are so glad that you enjoyed your stay and that you were able to take advantage of our bicycles! We completely understand your comment on the spa and are working to improve this experience for our spa guests. We certainly want to ensure that you are able to enjoy all that our amazing oasis has to offer. We look forward to your next visit!

Amazing holiday stay in suite

ملاحظة Tripadvisor 5.0/5

ksaladful Friends getaway - تقييم TripAdvisor المعتمد

Hotel management quickly responded to feedbacks. Lots of indoor and outdoor facilities. Nice restaurants with various cuisines including a three Michelin starred. Lovely spa and great suite. The architecture looks like movie scenes. I have wonderful memories with my friend.

Thank you for your 5-Star review! We are so glad you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon to make even more memories in wine country.

Solid but doesn't seem to live up to Fairmont brand

ملاحظة Tripadvisor 3.0/5

smithdiane تقييم TripAdvisor المعتمد

The Fairmont Sonoma Mission Inn needs a little TLC. Dings on walls and floors throughout the property could use some attention. And, it seems a bit dated. However, the bathroom in our room was nice plus the bed was very comfortable. We had spa treatments on Thursday and they were lovely, and we enjoyed the thermal pool. We stayed on a Thursday night checking out on Friday. I wanted to use the pool/hot tub on Friday morning before departing, and their policy is to charge $69 (might be $59?) to use the pool facilities since I wasn't staying over on Friday night. This seems absurd to me and don't think I've ever experienced that at any other hotel. Ultimately, they waived the fee since literally I spent 15 minutes in the pool area, but it left me with a poor image of the hotel.

Thank you for taking the time to share your recent experience. We genuinely appreciate your thoughtful feedback, as it helps us better understand how our guests experience the property. We’re delighted to hear that you enjoyed your spa treatments and found both the thermal pool and your in-room amenities, particularly the bathroom and bed, to be comfortable and relaxing. It’s always encouraging to know when elements of a guest’s stay contribute positively to their overall experience. At the same time, we’re sorry to learn that aspects of the property and your departure experience left you with mixed feelings. Your comments regarding the condition and appearance of certain areas of the hotel are heard and appreciated. Maintaining the warmth and character of our historic property while ensuring it meets the expectations of today’s travelers is a constant focus for us. We also understand your concern regarding the facility fee for spa access after check-out. While we do have policies in place to help manage capacity and ensure the best possible experience for all guests, we understand how this particular aspect felt unexpected. We’re glad the team was able to accommodate your request, and we appreciate your candidness in sharing how the situation impacted your impression. Your insights are truly valuable to us, and we thank you again for your time and perspective. We hope to have the opportunity to welcome you back in the future for a more seamless and restorative stay.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في سونوما

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