فيرمونت سكوتسديل برينسيس 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 4,788 أراء

فيرمونت سكوتسديل برينسيس - Image 1
فيرمونت سكوتسديل برينسيس - Image 2
فيرمونت سكوتسديل برينسيس - Image 3
فيرمونت سكوتسديل برينسيس - Image 4

الوصف

خدمات الفندق الإضافية

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت سكوتسديل برينسيس

7575 East Princess Drive
85255 سكوتسديل
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):33.645647, -111.917102

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  4,788 أراء

تقييم TripAdvisor  4.3/5  5,421 أراء

2025 شهادة تميّز

Think twice about visiting the heaving masses at the Spa

ملاحظة Tripadvisor 3.0/5

Manowar007 تقييم TripAdvisor المعتمد

My girlfriend had raved about the resort as her happy place so she convinced me to go. In general the service was impeccable, the pools were nice as was the room. My major issue was the Spa. She had gotten us a couples massage which had access to all the spa facilities. Our first unpleasant surprise was walking in with our pool noodles only to be told they were banned because of a previous "incident" (what kind of dangerous incident can you have with a pool noodle??? And also, how incompetent are you that you allow one buffoon to ruin the experience of countless others? Smacks of sheer lazy "well this mediocre bad thing happened so the easiest solution for us is to just ban every noodle"). The massage itself was phenomenal, and the basic spa facilities (steam room, sauna, cool dipping pool etc.) were nice. However, the pool was a mad house. Every seat was taken and there were people constantly scrambling for chairs. Apparently there had been zero thought to capacity planning, especially since they had sold a ton of day passes to locals. The noise was constant, not even remotely calm. The pool itself used to have big floaty chairs which had been removed, I guess for their deadly potential. The misters that used to be part of the framework to cool people had been removed as part of renovations. Even basic maintenance seemd to be overwhelmed, as the coffee maker was blocked, and then when unblocked there was no milk in it. Basically this calming $250/person spa was a Times Square Zoo. After all the praises my girlfriend had sang about the spa, it was extremely disappointing. I don't know how this hotel compares to others in the area, but we're definitely going to investigate.

Dear Manowar007, Thank you for taking the time to share your feedback with us regarding your recent experience at the Well & Being Spa. We are delighted you found the service impeccable; however, we are disappointed to hear your overall experience did not meet your expectations due to capacity levels at our rooftop pool and we would like to offer our sincere apology for the opportunities in your experience. We appreciate your comments as they help us identify areas for improvement. Your experience is important to us, and we are committed to enhancing the comfort of our guests. Please reach out to me directly at Trish.Hayes@fairmont.com so I may have the opportunity to learn more details and can assist with resolving your concern. Kind regards, Trish Hayes

Major construction and disruptive jack hammering.

ملاحظة Tripadvisor 4.0/5

FellowTraveler659758 Couples - تقييم TripAdvisor المعتمد

Here to celebrate my 40th birthday. Overall the hotel is incredible, great staff and beautiful property. Would normally give this hotel 5-stars. However, the entire property is under construction constantly jack hammering, grinding, hammering etc. The princess pool was under total renovation which is not something we were told about ahead of time. In the future guests should be made aware of major construction projects and disruptive noise prior to their stay.

Dear FellowTravler659759, Thank you for staying with us at the Fairmont Scottsdale Princess and for taking the time to share your important feedback. We are very sorry to hear your experience was impacted due to the renovation in progress on our Princess Pool. While this is a rare occurrence, we understand how frustrating this can be and apologize for the inconvenience. We are glad to hear you enjoyed the resort overall and our wonderful staff! We would like to wish you a very happy birthday and we hope we have the opportunity to welcome you for a flawless stay at the Fairmont Scottsdale Princess soon! Kind regards, Fairmont Scottsdale Princess

Best anniversary weekend ever!

ملاحظة Tripadvisor 5.0/5

Charlie M تقييم TripAdvisor المعتمد

This was our first time staying at the Fairmont Princess and I must say, it exceeded our expectations on every level! The resort is absolutely gorgeous. The restaurants are wonderful, and the staff is very friendly. I highly recommend this resort to anyone who wants to do a staycation or visiting from out of town!

Dear D8542IOcharliem, What a joy it is to read through this wonderful review! Everyone deserves a nice escape to paradise, and we’re so grateful to be chosen as your destination for your getaway! We are truly delighted to hear you fully enjoyed our resort grounds, wonderful restaurants, and friendly staff. Nothing means more to us than your satisfaction and we hope to have the opportunity to welcome you back for another luxurious stay at the Fairmont Scottsdale Princess again soon! Kind regards, Fairmont Scottsdale Princess

Top Resort and Sophistication

ملاحظة Tripadvisor 5.0/5

howardm385 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

What a treat! Even though my stay was brief, I got a great sense of the property. So much so that I contracted for a company retreat next April for 275 attendees. They will be thrilled.

Dear howardm385, Thank you for staying with us at the Fairmont Scottsdale Princess and for sharing a wonderful review on our behalf. It was a pleasure serving you with the luxury and world-class quality you deserve as a guest at the Princess and we can’t wait to welcome guests of your company retreat next April! Kind regards, Fairmont Scottsdale Princess

Great customer experience in an AZ luxury resort

ملاحظة Tripadvisor 5.0/5

suer889 تقييم TripAdvisor المعتمد

The Fairmont is a beautiful family resort with its barometer pointed toward luxury. It is a huge property on 65 acres with 750 rooms. In addition to a hotel, there are villa casitas and perhaps other accommodations that I did not see. My hotel room was pretty average with a few upscale amenities like bathrobes and steamers in the closet. This is where my customer service story starts. First it is July in Arizona and the temperatures reached 116. So when I couldn’t get my room to stay cool, I was up every couple of hours the first night to turn the air down because the thermostat insisted on turning itself up. Since I was speaking at a conference, I had brought a pink jacket and was delighted to see a steamer in my closet because the jacket had wrinkled in my suitcase. However, when I used it, it put a couple of black residue spots on my jacket. I had received a text message from the hotel staff previously welcoming me and inviting me to let them know if I needed anything. So I texted the issues with the temperature and the steamer. Some lovely person named Simone took care of all of this for me right away. When I came back to my room that evening, my room was cool and my jacket had been sent to the cleaners and was hanging fresh in my closet with no stains. Super customer service. There are some lovely high end restaurants, and the conference food was amazing. Something you don’t always say about conference food- but it was truly a gourmet delight. I saw four pools on the property, and the overall cowboy ranch suited the Arizona southwest vibe to a tee. Even the valet parkers were wearing cowboy hats. Hats off to the Princess for a lovely Arizona luxury resort experience.

Dear suer889, Thank you for taking the time to share your thoughts about your recent conference visit. Our teams work tirelessly to ensure flawless execution of our group events and we are thrilled to hear that we exceeded your expectations. We are so glad to hear that Simone was able to handle the issue you encountered with your steamer. Please let us know if there is anything we can do to further enhance your next experience and we’ll see you soon! Kind regards, Fairmont Scottsdale Princess

بالاشتراك مع TripAdvisor

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