فيرمونت لي تشاتو فرونتيناك 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 7,456 أراء

فيرمونت لي تشاتو فرونتيناك - Image 1
فيرمونت لي تشاتو فرونتيناك - Image 2
فيرمونت لي تشاتو فرونتيناك - Image 3
فيرمونت لي تشاتو فرونتيناك - Image 4

الوصف

خدمات الفندق الإضافية

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت لي تشاتو فرونتيناك

1 rue des Carrières, CITQ No. 040703
G1R 5J5 مدينة كيبك
كندا

نظام تحديد المواقع العالمي (GPS):46.811864, -71.20626

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  7,456 أراء

تقييم TripAdvisor  4.5/5  8,142 أراء

2024 شهادة تميّز

Be aware of their hotel fees scam !

ملاحظة Tripadvisor 1.0/5

Sa C العائلات - تقييم TripAdvisor المعتمد

Be aware ! hotel fees scam I stayed at the hotel for my son’s birthday and at the end , the front desk has left a Sour-taste in my mouth . They charged my credit card 250$ and they confirmed that they will refund me 200$ since the valet will be 50$. But when I checked out the front desk told me we will only refund you 165$ and that's because of the hotel fees of 34$. I told her I have already paid that in my reservation she then told me that’s what everybody thinks but we charge them all 34$ at the check out! I also told her when I checked in they confirmed they will refund me 200$ why would you say that if it’s not true? After 30min of arguing with her , with the help of the manager and the proof of my reservation they ended up attempting to refund me 200$ but on top of it all their credit card technology is not up to date so they could only refund me on my debit . Always be aware at the checkout !

Beauty that has stood the test of time, like a fine wine aging gracefully.

ملاحظة Tripadvisor 4.0/5

Agelessfairy تقييم TripAdvisor المعتمد

Pros : the hotel is in a good location , beautifully hdecorated for the christmass season. Clean and cozy ! Cons : the pool was underwelming . Benjamin and the front desk was great ! The concierge team was not very welcoming tips : if you are going for winter make sure theres enough snow for activities and time your travel when the markets are open

A wonderful stay

ملاحظة Tripadvisor 5.0/5

beckyhY2674PK Couples - تقييم TripAdvisor المعتمد

Our stay at Chateau Frontenac was perfect. We had a lovely corner room with stunning views of the St. Lawrence River and Old Towne. The service was impeccable. Everyone was so very nice and accommodating. We loved the location to shopping and restaurants. We will be back!

Disappointing Stay. Low Quality.

ملاحظة Tripadvisor 2.0/5

CameronPE تقييم TripAdvisor المعتمد

My wife was very excited to book this hotel despite it being more expensive than several other comparable options. Our compromise was to stay half the trip here and half the trip at the Auberge Saint-Aintoine. We both agreed that the Auberge Saint Antoine was significantly better (and at half the cost!) in all aspects. The rooms at the Frontenac are cramped, dusty, and outdated. There were furniture markings on the wall and the bed was an average spring mattress. Service was okay, hovering on average. So, very disappointing to pay 5-star price for essentially a common Hyatt or Hilton stay.

Dear M/M Cameron, May you accept our most sincere apologies. Thank you for sharing your candid feedback and thoughtful suggestions. We truly value hearing from our guests, as it helps us to continuously improve our offerings and service. We appreciate your insights and hope to have the opportunity to welcome you back in the future, where we aim to make your stay as comfortable and enjoyable as possible. Warmest regards, Kim Lareau Front office assistant manager

A Real Life Fairytale

ملاحظة Tripadvisor 5.0/5

JARMoreno تقييم TripAdvisor المعتمد

Le Château Frontenac was something I had heard about and was curious to see, in addition to wanting to go to the Christmas Markets in Quebec. I thought it was a once in a lifetime experience so decided to book my stay there. It was a true fairytale trip. The Château is absolutely stunning; the staff is charming, always helpful and courteous, and; the location is perfect. In addition, there are many amenities at the hotel, such as guided tours, a pool, spa and salon. As if that isn’t enough, the restaurants have amazing food at reasonable prices for such a lovely venue, some with beautiful views. As I left, my thoughts were visions of a perfect Christmas, and despite the fact that I had only planned a one time trip, I would easily come back again.

Dear guest, We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, and we are delighted to know how much you appreciated your stay. We will share your comments with our team, as we are sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your latest experience, and we hope to welcome you again soon! Kindest regards, Kim Lareau Front office assistant manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 2,452 أراء 9.2/10 الموقع
  • 3,272 أراء 7.2/10 الغرفة
  • 4,156 أراء 8.9/10 الخدمة
  • 72 أراء 4.4/10 إنترنت
  • 1,577 أراء 7.8/10 وسائل الراحة
  • 1,460 أراء 8.7/10 شعور
  • 1,246 أراء 7.7/10 المطاعم
  • 1,240 أراء 4.6/10 مستوى الراحة

مشغّل بواسطة Trustyou