Fairmont Le Château Frontenac 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 7,815 أراء

Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
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الوصف

خدمات الفندق الإضافية

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

الإقامات المتوفرة لدينا

موقع الفندق

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 مدينة كيبك
كندا

نظام تحديد المواقع العالمي (GPS):46.811864, -71.20626

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  7,815 أراء

تقييم TripAdvisor  4.5/5  8,285 أراء

2025 شهادة تميّز

Christmas Buffet Dinner

ملاحظة Tripadvisor 3.0/5

Chris D تقييم TripAdvisor المعتمد

So we had high expectations and this was our main Christmas experience in Canada. The buffet was mediocre at best. No Xmas Ham, very little seafood, roast turkey just ok quality, few Xmas trimmings no pudding, fruit cakes, mince pies. Not worth the price.

Not what I expected

ملاحظة Tripadvisor 4.0/5

Roam50126486237 تقييم TripAdvisor المعتمد

It’s a nice hotel but the here are some tips for management to remedy. 1. The lobby lounge is dysfunctional with uncomfortable very low seating. They are lower than the side table to place a drink or personal item. 2. For a 5 star hotel them should have an elevated coffee house and not a cheap tacky Starbucks. People and kids slurping in the lobby from paper cups detracts from the ambience and experience you would expect in this hotel. 3. The bathrooms are nice but the rooms decor should be more elevated. It looks dated.

Best in my life

ملاحظة Tripadvisor 5.0/5

harib0ls تقييم TripAdvisor المعتمد

“I had a wonderful experience during my business trip to Quebec, Canada. The city is incredibly clean and beautifully located on top of the hills—it truly exceeded my expectations. I had no idea it would be so amazing! If I ever get the chance to go back, I will definitely visit again.”

Manage expectations…

ملاحظة Tripadvisor 2.0/5

Elke V تقييم TripAdvisor المعتمد

Room is really small for a Deluxe room, very little storage, does not correspond to the pictures on the website. No availability in the bar for their own hotel guests even when tables are empty. Completely packed with tourists which are visiting so you need to be aware of the busyness. I did not feel welcome as a guest.

Pretentious, overpriced and disappointing

ملاحظة Tripadvisor 3.0/5

Gabriel H تقييم TripAdvisor المعتمد

We had stayed at the Frontenac twice before, and remembered it as a wonderful hotel. This most recent visit was different: we had reserved a junior suite, but upon check-in, the front desk offered us a "much nicer suite for a nominally higher price". When led to the "better suite", it turned out to be up in the attic, dark, with a weird space distribution, largely to accommodate the roofline. We declined and were eventually steered to another, nicer suite. Upon check-out, we were informed that the "nominally higher price for the upgrade" was three times the price of our initially reserved junior suite! Talk about deceiving practices! After check-in, we waited about 5 hours until our room was made ready. Our bathroom had a very large bathtub, and it was quite a challenge to get inside (or out), but that was the only shower in the room. The tub floor was slippery, and we had to ask for a mat to reduce the risk of falling. Beyond that, the Frontenac has changed. Service is mediocre at best: we had to be placed on a waiting list to enter the bar, even though half the tables were empty. When we were finally seated, we waited almost 25 minutes before anyone asked us whether we wanted a beverage! The front doorman is curt and rough, at best, rude, at worst. There is not a single cozy corner in the hotel, with groups of tourists invading every nook and cranny on "guided tours". There is not a gift shop for basic travel necessities, and the only place you can get a cup of coffee is at the Starbucks, technically out side the hotel. The Concierge was very helpful and our housekeeper was too. For the rest, re-training might be helpful.

بالاشتراك مع TripAdvisor

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  • 814 أراء 4.8/10 القيمة مقابل المال

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