فيرمونت تاشتو لورييه 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 5,515 أراء

فيرمونت تاشتو لورييه - Image 1
فيرمونت تاشتو لورييه - Image 2
فيرمونت تاشتو لورييه - Image 3
فيرمونت تاشتو لورييه - Image 4
1 Rideau Street, K1N8S7 أوتاوا, كندا

الوصف

خدمات الفندق الإضافية

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت تاشتو لورييه

1 Rideau Street
K1N8S7 أوتاوا
كندا

نظام تحديد المواقع العالمي (GPS):45.425153, -75.69451

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  5,515 أراء

تقييم TripAdvisor  4.0/5  4,716 أراء

Failing at the basics

ملاحظة Tripadvisor 1.0/5

Michelle B تقييم TripAdvisor المعتمد

This is my third problematic stay at this property in a row, which I had to book through a 3rd party because their website was down. On arrival, we started with a 40+ minute wait in line for the valet. Next a 25 min wait at the check in due with only 1 or 2 staff checking in. Every guest I overheard was incensed long before they even got to the front of the line to speak to the front desk, but this was aggravated by the clearly inadequate training that the front desk staff had in problem-solving. The staff are all polite and attentive. However, the property is just not getting the basics right and a polite, elegant setting doesn't make up for it. There excellent nearby properties at this price point and it just doesn't make sense to endure the consistent disorganization.

We sincerely regret the disappointing experience during your stay with us. Rest assured that your experience is certainly not typical of our usual high level of service. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms

Great experience

ملاحظة Tripadvisor 5.0/5

Rozan H تقييم TripAdvisor المعتمد

Friendly and professional front desk staff (Julian and Xavier). I wanted to fill out the employee feedback slip but sorry got busy. Please consider this as a nomination for both of them. The room was spacious and comfortable. Overall, great experience.

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

" One of the best experience"

ملاحظة Tripadvisor 5.0/5

Aneri P تقييم TripAdvisor المعتمد

I fell in love with our stay. It was one of the most amazing experiences I have ever had!! The view of the Rideau Canal and Parliament was excellent! I would wholeheartedly recommend to my friends and family. The staff is also very welcoming!!!

We are delighted that you enjoyed your visit to Ottawa's castle. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Excellent hotel stay spoiled by a bad breakfast experience

ملاحظة Tripadvisor 3.0/5

joachimc443 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed for one night and was upgraded to a larger Deluxe room proactively. Bed was super comfortable, but it was the first Fairmont I have been to recently where Chromecast was not enabled. So technology maybe a little dated. Washroom was nicely renovated but small. Overall, a pleasant stay. Unfortunately the restaurant was a let down and there is no lobby bar as the hotel is under renovations. Dinner at Wilfreds was wonderful and I had great service for dinner, bit breakfast was a totally different story. Waited 10 minutes for coffee order, then it wasn't refilled without me asking and everyone else had a carafe on their tables, but I was not given one. The server also disappeared for a good 20 minutes while I waited to get my bill, and had to ask another server to get the bill for me. Breakfast service left a lot to be desired and fortunately I was not in any hurry.

Thank you for sharing your valuable feedback with us. Rest assured that we take your comments to heart! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Cramped

ملاحظة Tripadvisor 3.0/5

Zachary F تقييم TripAdvisor المعتمد

Small room. ZERO fridge space for personal items; why? If we wanted to purchase select drinks we would order room service. Get rid of the non-complementary items. Obviously well located, and Café Laurier coffee was a great highlight. Beautiful architecture. Wilfred's restaurant bone marrow is a must try.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. You may be pleased to learn that refrigerators are available upon request. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

بالاشتراك مع TripAdvisor

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فيرمونت لو شاتو - مونتيبيلو 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 (2722 أراء)

عند km 63.189

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