Fairmont Château Laurier 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 5,817 أراء

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Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
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‎1 Rideau Street‏, K1N8S7 أوتاوا, كندا

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موقع الفندق

Fairmont Château Laurier

‎1 Rideau Street‏
K1N8S7 أوتاوا
كندا

نظام تحديد المواقع العالمي (GPS):45.425153, -75.69451

الهاتف
فاكس +1 613-562-7030

الوصول والتنقل

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تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  5,817 أراء

تقييم TripAdvisor  4.1/5  4,804 أراء

An Exquisite Hotel. Close to Byward Market & Rideau Mall.

ملاحظة Tripadvisor 4.0/5

TheEdgeNYC تقييم TripAdvisor المعتمد

During a recent visit to Ottawa, we stayed at the Fairmont Chateau Laurier. Our stay was great. The hotel is what you expect in a Fairmont. Convenient to the Byward Market area and of course, the Rideau Canal. The staff is friendly. The service is great. The rooms are big and comfortable.

Lovely pool, convenient location, unique rooms, but overall disappointing

ملاحظة Tripadvisor 3.0/5

Angela H تقييم TripAdvisor المعتمد

The location is central to parliament, the National Arts Centre, the canal, Byward Market, the Rideau/Rogers Centres. We were there for business meeting and the food served at the meetings was fresh and tasty. While the housekeeping and food staff were responsive, the wonderful customer service that was a hallmark of Fairmont hotels has diminished. I found a quarter and a bottle cap on the floor in my room. The individual who checked me in left me in a pre-assigned room in the east wing on the street despite my letting him know I had issues with noise. Good thing I travel with a sleep mask as the blinds did not block out the light from a street lamp just outside the room. I asked at the front desk if the issue with the blind could be addressed. It was not, and there was no follow up then or since despite mentioning it again at checkout with a request to be contacted by email. My room, despite the blind, was attractive and comfortable but the desk chair was cracked. I appreciate the Fairmont touch of a proper kettle in the room, with quality tea. There is also a coffee maker that apparently makes good coffee. The fitness centre is crowded with plenty of equipment, but strangely is carpeted and that needs to be replaced. The pool is 18M and a pleasant temperature for lane swim. In general, the hotel is in need of a refresh. Based on the room rate versus some of the competition I would not choose to stay here.

Not worth the hype!!

ملاحظة Tripadvisor 3.0/5

Danielle J تقييم TripAdvisor المعتمد

We spent 2 nights for New Year’s Eve there!! It is not worth the hype at all!! Pros: -Christmas decoration -Location -Taste and quality of food Cons: -You pay $70/day for Valet parking to only find out your car will get parked outside -Tried to order room service at 5pm and was told they ran out of pizza! Not a Fairmont response you would expect -Room is outdated and small. Furniture is worn out. Mattress is uncomfortable and lumpy -We were constantly freezing in the room and public areas -We wanted to go to the indoor pool but the water was too cold For the price you are paying stay somewhere else like the Westin across the street You can always just visit the hotel inside and no need to stay there.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Indulge yourself

ملاحظة Tripadvisor 4.0/5

Antinmelb تقييم TripAdvisor المعتمد

Excelent location, old world charm, rooms spacious comfortable and clean, exceptional staff, all friendly and wanting to help. Large wide corridoors and surprisingly quiet

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Disappointed

ملاحظة Tripadvisor 2.0/5

kayemglee تقييم TripAdvisor المعتمد

We stayed 2 nights for a wedding. We experienced long waits for service and especially valet parking. The overall customer service experience was poor, given the cost and reputation of this hotel.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

بالاشتراك مع TripAdvisor

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