Fairmont Château Lake Louise 5 stars

Customer review rating 4.6/5 9,836 reviews

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ALLSAFE approved hotel

Fairmont Château Lake Louise
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+ 21 Services
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Hotel extras

  • Located on the shores of Lake Louise

  • Spa and fitness facilities

  • Canoe rentals available on-site

  • 11 min. drive from the Lake Louise Ski Resort & Gondola

  • 8 on-site dining options

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)Paying
  • Rafting (Nearby)Paying
  • Other sports activitiesPaying
  • SkiingPaying
Catering
  • 7 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive
NA
NA
T0L 1E0
lake louise
canada

Tel: +14035223511

Fax: (+1)4035223834

Check-in from 16h00

Check out up to 12h00

  • By plane

    CALGARY INTERNATIONAL AIRPORT   At 205km / 127.38 miles

GPS :51.416787, -116.212386

Our accommodation(s)

Elegant and polished yet relaxed and inviting, Fairmont Chateau Lake Louise accommodations strive to live up to the natural wonder with which we share our name. Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

Fairmont Lakeview King

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Deluxe Mount Temple 2 Queens

  • Max. number of persons: 5
  • Area: From 41 / 441 sq ft
  • Coffee/tea making facilities

Deluxe Lakeview 2 Queens

  • Max. number of persons: 5
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont Gold Lakeview King

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities

Fairmont Gold Lakeview 2 Queens

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Fairmont King

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont 2 Twins

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont 2 Queens

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont Mountain View King

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont Mountain View 2 Queens

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Coffee/tea making facilities

Fairmont Lakeview Queen

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities

Fairmont Lakeview 2 Queens

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Coffee/tea making facilities

Deluxe King

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Deluxe King Roll-In Shower

Accessible room
  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Deluxe Mount Temple King

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Coffee/tea making facilities

Deluxe Mount Temple King Grab Bars

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Coffee/tea making facilities

Deluxe Lakeview King

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Deluxe Lakeview King Grab Bars

Accessible room
  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Deluxe Lakeview King Roll-In Shower

Accessible room
  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities

Deluxe Lakeview 2 Queens Grab Bars

Accessible room
  • Max. number of persons: 5
  • Area: From 34 / 366 sq ft
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

AFTERNOON TEA

Type of cuisine: Other cooking style

Featuring an assortment of Fairmont signature teas accompanied by delectable pastries and traditional North American and European style finger sandwiches, Afternoon Tea at the Fairmont Chateau Lake Louise, is a delightful way to spend the afternoon.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAIRVIEW BAR AND RESTAURANT

Type of cuisine: Regional

Overlooking wondrous Lake Louise, Fairview Bar and Restaurant offers a reflection of the world beyond its windows. Bounty and botanicals from the surrounding Rocky Mountains inspire the seasonal menus, served in an elegant setting in Canada's Rockies.

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WALLISER STUBE

Type of cuisine: Other cooking style

Innovative European alpine cuisine is featured at the intimate Walliser Stube restaurant and wine bar. Choose from a tempting variety of classic Swiss, German and Alpine dishes influenced by regional styles, or experience our authentic Swiss Fondue.

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALPINE SOCIAL

Type of cuisine: Bistronomy

Celebrating the birthplace of mountaineering in the Canadian Rockies, this hot spot is the social hub of Lake Louise. If you're looking for hearty, gourmet comfort food, you've found it. Claim your seat at the bar or gather friends and family together

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POPPY BRASSERIE

Type of cuisine: Thematic cuisine

Start your day off right with a hearty breakfast at our casual family restaurant. Fuel up for your mountain adventure with a delicious, gourmet buffet breakfast prepared daily or indulge in the outstanding assortment of a la carte breakfast items.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHATEAU DELI

Type of cuisine: Cafe

Open 24 hours a day, the Chateau Deli offers a variety of tasty hot meals, home-made soup, fresh salads, sandwiches, baked goods and desserts to sit and enjoy or take-out. Picnic lunches and boxed meals are available on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGO ITALIAN KITCHEN

Type of cuisine: Thematic cuisine

Enjoy our Italian inspired à la carte menu and experience a taste of Italy in the Canadian Rockies. Features regional Italian cuisine, and an all Italian cocktails, beer and wine list. Bellissimo! Located on the lobby level of the Mt. Temple Wing.

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAKEVIEW LOUNGE

Non contractual photo

Featuring seasonally inspired lunch fare and a delicious evening dinner menu menu, the Lakeview Lounge offers guests a one-of-a-kind dining experience surrounded by architectural and natural beauty.

FAIRVIEW BAR & RESTAURANT

Non contractual photo

Overlooking wondrous Lake Louise, Fairview Bar and Restaurant offers a reflection of the world beyond its windows. Take comfort and indulge in our seasonal inspired menu, served in an elegant setting in the heart of Banff National Park.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 823

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Fairmont Château Lake Louise

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

9,836 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,907 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

COVID hasn't changed the Spectacular View

Customer review rating 4.6/5

Tam Couples - 19/01/2021 Confirmed reviews ALL

Despite not being able to sit in the lounge or enjoy the restaurants, spa, workout gym, etc., the experience was still spectacular. We rented skates, went for a hike, had food brought to our door and enjoyed the lovely view. We knew what we were not going to have access to before we arrived and adjusted accordingly. There were a few glitches that were handled quickly (don't turn in your key before you get your car out of the parkade as you need to tap it to get out) and we lost power in the room as we likely had too many items working at the same time. Given the circumstances that we are all faced with, Chateau Lake Louise has adjusted well and it was a wonderful getaway.

We would give it more than 10 if we could.

Customer review rating 4.6/5

Travellingrafa Couples - 18/01/2021 Confirmed reviews ALL

Extremely good service all around especially from the concierge Manny before our arrival. The food was great for dinners, the views from our corner Deluxe Lakeview Room was amazing.

Excellent two night escape

Customer review rating 4.6/5

David O. Couples - 17/01/2021 Confirmed reviews ALL

We thoroughly enjoyed our two nights at CLL. We chose a bit bigger room on the Gold floor overlooking the lake because we wanted to spoil ourselves for our 16th anniversary. The extra expense was worth it. All the staff worked to make sure our stay was the best experience possible.

Amazing service in a serene setting

Customer review rating 4.6/5

Stefan Couples - 17/01/2021 Confirmed reviews ALL

Every aspect of our trip was amazing. From the moment we booked until the moment we checked out, we were well taken care of starting with our booking agent, Alexander Andringa. He knew I was planning to propose on the trip and due to Covid protocol informed me that the doggy daycare was closed. He knew that we would've wanted to have a nice dinner, but that we wanted to bring our dog, so he did everything he could to accommodate us. He went so far as to offer to look after my dog so we could enjoy a nice dinner. Unfortunately, the restaurant closures prevented us from doing this, but the gesture was very nice. That said, the closures did not detract from the amazing weekend; if anything it created a more intimate setting. Our first room was a corner room on the fifth floor and we were greeted with a nice bottle of wine and two drink tickets as we were originally celebrating our anniversary. On our first night, there was a problem with our meal and the hotel went above and beyond to correct this by comping both the original and replacement meals. After that the food was incredible. The hotel staff continually checked in on us via text message and through calls to the room to ensure the food and other service was meeting expectations. They were also very accomodating to our requests including when my fiance inquired about keeping or purchasing the robes we got engaged in. The housekeeping manager didn't hesitate to gift us the robes, which I admit was kind of a weird request! On our third night, we changed to a lake view room in the Fairmont Gold. We were very appreciative of both the early check-in and a late checkout so we could enjoy the room to its fullest. We were even more appreciative of the surprise that we received upon checking in. We were upgraded to a junior suite situated dead center in the middle of the lake. I've visited Lake Louise many times over the years, but the vantage point of this room absolutely blew me and my partner away. We were also given a bottle of champagne to celebrate which was very nice. Overall, the trip was amazing and something we will remember forever. We are definitely excited to come back and enjoy all the amenities once you are fully up and running!

Good

Customer review rating 4.6/5

Maria Solo - 17/01/2021 Confirmed reviews ALL

Service excellent

Awesome Stay in a beautiful setting

Customer review rating 4.6/5

Karin Couples - 17/01/2021 Confirmed reviews ALL

Despite the corona virus our stay from start to finish was magical. Checking in with a lovely lady who was smiling( even with her mask on), enthusiasm and her professionalism started our stay with great joy. We were so pleased with how our in room dinner was presented. A beautiful set table with a warmer underneath, which every meal given, was a perfect temperature. A sleigh ride outside while it was snowing gave us that magical feeling. Our view from the room faced lake Louise. Our room was a suite, we had a beautiful view from all angles. Thank You Fairmont for giving us the Fairmont experience Karin and Alec

Good stay

Customer review rating 4.6/5

Susan F. Couples - 17/01/2021 Confirmed reviews ALL

We loved the outdoor activities. Improvement can be made with the in dining services. Food was cold and soup was salty and salad not the best.

Close to Ski hill with complimentary shuttle

Customer review rating 4.6/5

Anonymous Families - 17/01/2021 Confirmed reviews ALL

The hotel has a lot to offer (when there aren’t restrictions in place). The service was great upon arrival. The bellboy was efficient, easily approachable, and very helpful. The food was okay. For the price we paid, I would expect exceptional. The lasagna and french onion were good, but the chicken fingers and fries were very dry. The room was clean and tidy, but very small. The Nespresso was a lovely addition and concierge was more than happy to replenish the coffee supply. Upon check in we inquired about the capacity of the hotel. It was way under capacity, so my husband asked about an upgrade, for my birthday, to lake view, as we had a view of the back of the hotel. This was not given to us. It wasn’t even mentioned to us afterwards. I followed up the next day and they were willing to move us at that time, but it would have been too much of an inconvenience then, as we had already unpacked. The complimentary shuttle bus to the hill was fantastic. Both drivers were friendly, helpful and arrived on time. Concierge was good whenever we had questions or required extra items, such as towels for our room. Checkout was quick and easy. The fire alarm went off one night so I stopped by the front desk to find out what had happened. We had been sleeping and it woke us up. We waited in line for at least 5 - 10 mins for the attendant to show up and he wasn’t very helpful. He didn’t offer anything for the inconvenience. There was a strong scent of marijuana blowing in through our bedroom vent, which I let him know about, as it was unpleasant and people n the hallway were complaining about it too. He wrote down our room number, but did nothing about the situation. Overall, the hotel is nice and service is good, but there is definitely room for improvement.

Customer review rating 4.6/5

Dale M. Couples - 15/01/2021 Confirmed reviews ALL

It was unfortunate that indoor activities were not open due to covid as this was our first time in Banff. The hotel did it's best I am sure. I was disappointed that I did not get my prawns with the prawn topped caesar salad.

Relaxing

Customer review rating 4.6/5

Luke Couples - 14/01/2021 Confirmed reviews ALL

Stayed overnight to ski two days on the weekend.

restful/ bit bored when at the hotel...but understand with everything going on.

Customer review rating 4.6/5

Scott H. Business - 14/01/2021 Confirmed reviews ALL

I have been coming for over 20 years... at this time of year, (ice sculptor) and also worked at the chateau 22 years ago. I was a little disappointed with room service as the food cost was including gratuity (even after the mix up) and it went to the wrong room so arrived cold... and it took over 1hr and 20 minutes to arrive after ordering. The breakfast I ordered was fantastic though so truly hope the dinner was just a one off for your guests. I love the chateau and lake Louise is my favorite place in the world. I know I will be back every year till I cannot carve ice anymore...

A wonderful time!

Customer review rating 4.6/5

Anonymous Couples - 14/01/2021 Confirmed reviews ALL

Had a great stay. Props goes out to the bellman who, as we were leaving, replaced a bottle of wine that fell to the ground and shattered. Definitely not expected, but most appreciated. Fairmont will have a customer for life out of me. Always treated like gold and it is absolutely heartwarming to feel.

Quick Get Away

Customer review rating 4.6/5

Doug Families - 13/01/2021 Confirmed reviews ALL

Came out to ski and wanted a relaxing stay with a short drive to the hill.

Best vacation ever

Customer review rating 4.6/5

Gh Couples - 13/01/2021 Confirmed reviews ALL

Everything was perfect Room, food, service, ski rental, skating, skiing, walking around the lake, parking... A true 5* experience!!

Loved it

Customer review rating 4.6/5

Anonymous Families - 13/01/2021 Confirmed reviews ALL

We were excited to experience the Fairmont Lake Louise for the first time and the staff did not disappoint. We were graciously upgraded to the lake view room which made our stay even more special.

Customer review rating 4.6/5

Gars Families - 13/01/2021 Confirmed reviews ALL

Safe stay and excellent in room service due to the pandemic. However, with proper distancing and mask requirements I feel the common areas could have been safely accessible for lounging.

With restrictions - its just another regular place to sleep

Customer review rating 4.6/5

Richard L. Families - 12/01/2021 Confirmed reviews ALL

Due to pandemic restrictions, the hotel experience was very plain - following protocols restricted use of facilities and basically confined you to room and outdoors. No pool, exercise room, restaurants and lounges, and even public bathrooms. This did not make the hotel experience as pleasant as in the past.

Great mini vacation

Customer review rating 4.6/5

Barbara Families - 12/01/2021 Confirmed reviews ALL

We had a very comfortable stay in beautiful surroundings with breathtaking scenery.

Love it!

Customer review rating 4.6/5

April D. Couples - 12/01/2021 Confirmed reviews ALL

Fairmont Gold was so worth it! Will definitely come back. Cerise & Kenny were so pleasant :)

Beautiful location, felt very safe

Customer review rating 4.6/5

Leigh Couples - 12/01/2021 Confirmed reviews ALL

Had a great experience. Appreciated the care staff took and the well thought out COVID19 protocols.

Our most recent 20 reviews

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