Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.4/5 2,847 reviews

Fairmont Jasper Park Lodge - Image 1
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Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,847 reviews

TripAdvisor Rating  3.8/5  6,589 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Shelley G. T. Couples - Confirmed reviews ALL

very friendly staff that go out of their way to make everything as perfect as possible for you. really missed the greatness of the emerald room and fireplace but glad they are updating but hope they keep the feel of its originality.

Customer review rating 2.0/5

Joseph A. Families - Confirmed reviews ALL

We use to love fairmont but it is no longer the same. A couple examples: Our suite at JPL did not have a mat and quickly became a mess with all the snow … we requested a front door mat at least 7 times, it was confirmed and promised by guest services each time and none was delivered. We enquired about the ski hill shuttle 3 different times and was left under the impression it was a fairmont service. Never were we told we would have to transfer to the public shuttle in Jasper town, carry our own and our kids skis and poles on us inside the shuttle and do many stops in town. The shuttle was an hour late and ruined our New Year’s Eve dinner plans. The lack of transparency, proper communication and caring guest service was very disappointing.

Customer review rating 3.5/5

David R. Couples - Confirmed reviews ALL

The resort was under construction but we still felt it was oversold, No availability for lounge, No complimentary drinks available, Pool overcrowded with childrens activities.

Customer review rating 5.0/5

Jennifer J. Families - Confirmed reviews ALL

Honestly the experience had everything. Great service, beautiful and relaxing setting, incredible accommodations and delicious food. We couldn't recommend it more.

Customer review rating 5.0/5

Brooke D. H. Couples - Confirmed reviews ALL

Our first experience as JPL accommodation guests, although we have always enjoyed visiting the lounge for cocktails 😉. We decided to treat ourselves to a stay between Christmas and New Year. Every staff member we encountered, at every point in our stay, greeted us with undivided attention- asking how our stay was going and if we needed anything. There seemed to be so much pride in hosting and it created such a welcoming atmosphere. I was pleasantly surprised with the additional activities included in our stay, like skate rentals and fitness/yoga classes. Our cabin faced Lake Beauvert and Mt Edith Cavell. Dreamy view from the bed! We absolutely look forward to staying in future. Kudos and many thanks to the fabulous staff members of Jasper Park Lodge.

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Other web-users rate our hotel

  • 710 reviews 8.5/10 Location
  • 1,471 reviews 6.7/10 Room
  • 1,632 reviews 8.6/10 Service
  • 25 reviews 2/10 WiFi
  • 530 reviews 4.1/10 Comfort
  • 354 reviews 4.8/10 Value
  • 247 reviews 5.7/10 Cleanliness
  • 174 reviews 8.8/10 Wellness Area

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