فيرمونت أوركيد - هاواي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,475 أراء

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فيرمونت أوركيد - هاواي - Image 1
فيرمونت أوركيد - هاواي - Image 2
فيرمونت أوركيد - هاواي - Image 3
فيرمونت أوركيد - هاواي - Image 4
1 North Kaniku Drive, Kohala Coast, 96743 هاواي, الولايات المتحدة

الوصف

خدمات الفندق الإضافية

  • 10000 قدم مربع حمام السباحة المطل على المحيط

  • بحيرة هادئة مع شاطئ رملي أبيض ومياه ضحلة

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت أوركيد - هاواي

1 North Kaniku Drive, Kohala Coast
96743 هاواي
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):19.951222, -155.859672

الهاتف
فاكس +1 808-885-5778

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,475 أراء

تقييم TripAdvisor  4.5/5  6,067 أراء

2024 شهادة تميّز

Staff really take care of you!

ملاحظة Tripadvisor 5.0/5

Judy C Friends getaway - تقييم TripAdvisor المعتمد

3rd or 4th visit here and they’ve always been great, but this visit has been over the top. As a Diamond Accor member, you already get amazing perks… But upon check-in upgrades weren’t as readily available due to their occupancy. But I think Rose could sense our disappointment and she made a note. And she asked if we were celebrating anything. we were celebrating mine and my friends birthday’s, but they were from earlier in the month and I didn’t think that would count. However, the team so thoughtfully sent up a bottle of sparkling wine to both of our rooms! And if that wasn’t enough, a few days later, she asked if we would consider switching rooms as upgrades were now available and we wouldn’t be disappointed. Lo and behold, we were amazed at our Suite upgrades!!!! More so it was the fact that the follow through from the front desk staff and everyone knowing and assisting was just amazing. I can’t say enough about the pool and beach service, from individuals like Kai and Jack - so service orientated. The renovations look amazing and the hotel has been so fun so far of three days of a nine day stay. Thank you, Fairmont Orchid!

Thank you for sharing such a glowing review of your recent stay with us! We're truly honored to be part of your birthdays, and it’s wonderful to hear that Rose and the team helped make your celebration extra special. Going above and beyond to ensure our guests feel cared for is at the heart of what we do, and it’s fantastic that Rose’s thoughtful gestures and follow-through left such a positive impression. We're thrilled that Kai and Jack contributed to a memorable pool and beach experience with their attentive service. Thank you for recognizing their dedication and for your kind words about the renovations. It’s our pleasure to make each visit even better than the last, and we hope you continue to enjoy the rest of your stay. Mahalo, and we can’t wait to welcome you back to your home away from home! With warm aloha, Barbie Nakamura Director of Quality

The staff nails it again.

ملاحظة Tripadvisor 5.0/5

674kk تقييم TripAdvisor المعتمد

The Orchid is situated in a lovely location on the Big Island Hawaii. While there is much to appreciate about the environment and the hotel itself, I really want to shout out to the staff. They are the heart and soul of this place and we are extremely grateful that they take pride in their hotel. A special shout out to the Manager Kailen (Sp?) as he went the extra mile for us when there were challenges upon check in. Thanks to all of you and you are appreciated!

Thank you so much for this wonderful review! It’s truly rewarding to know that our team made such a positive impact on your stay. We’re fortunate to be in such a beautiful location, but it's really the team’s dedication that makes it special, and I'll be sure to pass along your kind words to Kallen and the rest of the team. We're grateful for your appreciation and can’t wait to welcome you back! With warm aloha, Barbie Nakamura Director of Quality

Poor service for status members

ملاحظة Tripadvisor 4.0/5

Global776466 Solo travel - تقييم TripAdvisor المعتمد

As a Diamond status member, the service provided was not up to par. The information and recommendations provided were misguided and from multiple/unknown sources. It is very difficult to communicate to obtain service and recommendations. I was not treated how an All Accor Diamond Status member should be by Fairmont in contrast to other All Accor hotel service provision.

Thank you for sharing your feedback and for being a loyal ALL Accor Diamond member. I was disappointed to learn that the service you received did not meet your expectations, especially considering your valued status. Providing seamless communication and accurate recommendations is important to us, and we apologize for the inconsistencies you experienced. Your insights are helpful as we continuously strive to improve our services for our esteemed members. Please know that we are committed to ensuring a more personalized and attentive experience on your next visit.

Wonderful Experience

ملاحظة Tripadvisor 5.0/5

Nancy E تقييم TripAdvisor المعتمد

We stayed at the Orchid to celebrate our 45th wedding anniversary. We enjoyed our stay completely! Everything was perfect! The room was wonderful and very comfortable. The hotel and grounds were beautiful. We did the luau on the grounds the day we arrived and it was so very interesting and the food and drinks were delicious!

Mahalo for your wonderful review, and congratulations on your 45th wedding anniversary! We’re honored that you chose to celebrate such a special milestone with us. It’s fantastic to hear that you enjoyed every aspect of your stay, from the comfort of your room to the beauty of our grounds. I’m especially glad that the luau was a highlight for you—it’s a truly unique experience, and I’m thrilled that the food and drinks made it even more memorable. We hope to welcome you back for many more celebrations in the future! With warm aloha, Barbie Nakamura Director of Quality

Simply the best

ملاحظة Tripadvisor 5.0/5

Lou W تقييم TripAdvisor المعتمد

I have stayed at hotels all over the world and I can truly say this was one of the finest hotel experiences I have ever had. The staff, service and amazing facility and grounds was simply incredible. The pool and beach service was friendly and helpful and the food was fantastic.

Thank you for such a glowing review! We’re honored to hear that your stay with us ranks among the finest hotel experiences you’ve had worldwide. It’s wonderful to know that our staff, service, and beautiful grounds made your time with us so memorable. We’re thrilled you enjoyed the pool and beach service, as well as the fantastic food. We look forward to welcoming you back for another incredible experience! With warm aloha, Barbie Nakamura Director of Quality

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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مشغّل بواسطة Trustyou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.