Fairmont Orchid 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,793 أراء

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Fairmont Orchid - Image 1
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1 North Kaniku Drive, Kohala Coast, 96743 هاواي, الولايات المتحدة

الوصف

خدمات الفندق الإضافية

  • 10000 قدم مربع حمام السباحة المطل على المحيط

  • بحيرة هادئة مع شاطئ رملي أبيض ومياه ضحلة

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

الإقامات المتوفرة لدينا

موقع الفندق

Fairmont Orchid

1 North Kaniku Drive, Kohala Coast
96743 هاواي
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):19.951222, -155.859672

الهاتف
فاكس +1 808-885-5778

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,793 أراء

تقييم TripAdvisor  4.5/5  6,229 أراء

2025 شهادة تميّز

What a place!

ملاحظة Tripadvisor 5.0/5

Corley W تقييم TripAdvisor المعتمد

First class resort. Stunningly beautiful. Shout out to Samson; what a true ambassador of the Aloha spirit! I can’t imagine staying anywhere else.

Aloha, Thank you so much for your kind words, Corey! We are delighted to hear that you found our property stunning and that our team member, Samson, made a positive impact on your experience. Mahalo nui loa, Fairmont Orchid

Needs Service improvement

ملاحظة Tripadvisor 4.0/5

happyholidayToronto تقييم TripAdvisor المعتمد

The grounds were beautiful. This Fairmount lacks service. Gym was not clean; when we asked for wine glasses they never showed up. Housekeeping did not replace glasses when they cleaned. Front desk has to be the worst; One person at the desk; long line-ups. We had gold status and were never advised regarding concierge service on the 6th floor or the room until we checked out. Room had nice view; breakfast was excellent. Spa service was good; Spa itself very small and amenities not the same as other Fairmounts considering we paid $1500 for treatments.

Aloha, Thank you for sharing your feedback regarding your recent stay at Fairmont Orchid. We are delighted to hear that you enjoyed the beauty of our grounds, the quality of breakfast, and the spa services. However, we regret to learn that certain aspects of your experience did not meet your expectations. We appreciate your comments about the cleanliness of the gym and the service at the front desk. Your concerns regarding the lack of communication about our concierge services and the housekeeping practices have been noted and shared with the appropriate leaders. We aim to provide a seamless experience for all our guests, and your insights will be valuable in our ongoing efforts to enhance our service standards. Thank you once again for your review. We hope to welcome you back in the future for a completely favorable visit. Best regards and mahalo, Fairmont Orchid

Thanksgiving 2025

ملاحظة Tripadvisor 5.0/5

Erica S تقييم TripAdvisor المعتمد

Beautiful resort & grounds. Enjoyed the gold breakfast (only went once for the night experience). Snorkeling was great in the cove on a clear day (better than our excursion to the "best" area). Sam in gold concierge was especially helpful with planning & recommendations. Did the photography session & it was a great experience. Photos turned out great. Very polite & professional photographer. Quick response time.

Aloha Erica, Thank you so much for your kind words regarding your recent stay at Fairmont Orchid! We are delighted to hear that you enjoyed our beautiful resort and grounds, photography session, as well as the snorkeling experience in the cove. It is wonderful to know that Sam from our Fairmont Gold team provided exceptional assistance during your visit - we will make sure he is recognized! We look forward to welcoming you back in the future. Best regards and mahalo, Fairmont Orchid

Fairmont Orchid Jan 2026 review

ملاحظة Tripadvisor 4.0/5

Donald B تقييم TripAdvisor المعتمد

This is our 3rd time to the Fairmont Orchid. The property needs a refresh, but it is still very nice. Special thanks to Lynn Abella, who helped us navigate some check in issues and service issues. She was professional & accommodating.

Aloha, Thank you for your continued loyalty to Fairmont Orchid! We appreciate your feedback regarding the property's condition and are pleased to know that Lynn provided you with exceptional service during your stay. Your comments are valuable as we strive to enhance our guests' experiences. Best regards and mahalo, Fairmont Orchid

Large resort with special qualities but needs updates

ملاحظة Tripadvisor 4.0/5

Zoomer2You تقييم TripAdvisor المعتمد

This is the second time we stayed at the Fairmont orchid. It is a very large property that can accommodate very large conferences. The room is decent size however, there is not much storage space in drawers. We appreciated the amount of light in the room. The bathroom had a separate toilet stall and the bathroom door itself is solid and not louvered. There is a decent side balcony with views of the ocean if you get the garden side, but there is no light fixture or outlet once it gets dark. The bed was comfortable, and the HVAC system allows you to run the fan to generate white noise. The hotel had plenty of filling stations for water and laundry at the end of each corridor. The staff at this hotel is warm, friendly and welcoming. The Fairmont beach has a protected cove where one can snorkel and swim, regardless of how rough the ocean is and this is a special feature that other hotels may not have for families with young children. The tiki bar was always busy with great ambience. The buffet had excellent food and prepared dishes were of high quality and with selections than another hotel I have reviewed. Based on your needs, please compare this hotel with other similarly priced hotel for what you’re looking for and the Fairmont may come out a little cheaper.

Aloha Zoomer2You, Thank you for taking the time to share your experience at Fairmont Orchid with fellow travelers. We are delighted to learn that you enjoyed your recent stay and appreciated our friendly staff, beautiful beach, and the quality of our dining options. Your positive remarks regarding the ambiance of our tiki bar and the snorkeling opportunities in our protected cove are truly appreciated. We appreciate your feedback regarding the need for updates within the resort, particularly in relation to storage space in the rooms and balcony lighting. Your observations are valuable to us as we continually strive to enhance our guests' experiences. We truly hope to welcome you back for another stay! Best regards and mahalo, Fairmont Orchid

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