Fairmont Hotel Macdonald 4 stars

Customer review rating 4.5/5 4,840 reviews

Fairmont Hotel Macdonald
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Hotel extras

Majestically perched on the banks overlooking the river valley. Old world grandeur, new world technology. Our intimate size allows us to provide personalized and attentive service to each of our guests. Two large banquet rooms

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf (Nearby)Paying
  • Other sports activities
  • Snow Skiing (Nearby)Paying
Catering
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6
edmonton
canada

Tel: +17804245181

Fax: (+1)7804296481

Check-in from 15h00

Check out up to 12h00

  • By plane

    EDMONTON INTERNATIONAL AIRPORT At 29km / 18.02 miles

GPS :53.540393, -113.489659

Our accommodations

Each of the hotel's 198 classically-designed guestrooms, including specialty suites are tastefully adorned with the finest amenities expected of a 4 star luxury hotel. Guestrooms offer various views of the city or North Saskatchewan River Valley, and are well-appointed with a premium-stocked mini fridge, LCD TV, a bath or walk-in shower, two terrycloth bathrobes, and individual air conditioning.

Fairmont King

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View King

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 Doubles

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe View King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe View 2 Doubles

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Grand Deluxe View 2 Queen

  • Max. number of persons: 4
  • Area: From 42 / 452 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Charles Melville Hays King

  • Max. number of persons: 2
  • Area: From 38 / 409 sq ft
  • Bathrobe
  • Coffee/tea making facilities

King George VI Suite

  • Max. number of persons: 3
  • Area: From 68 / 732 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Lois Hole Suite

  • Max. number of persons: 3
  • Area: From 56 / 603 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Sir Winston Churchill Suite

  • Max. number of persons: 3
  • Area: From 125 / 1346 sq ft
  • Bathrobe
  • Coffee/tea making facilities

King Edward VIII Suite

  • Max. number of persons: 3
  • Area: From 125 / 1346 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Queen Elizabeth II Suite

  • Max. number of persons: 4
  • Area: From 223 / 2400 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont View 2 Doubles

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont 2 Doubles

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King View

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Signature 2 Doubles

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Two Bedroom Suite

  • Max. number of persons: 7
  • Area: From 120 / 1292 sq ft
  • Bathrobe
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

HARVEST ROOM

Type of cuisine: International

The Harvest Room beckons with a warm and vibrant atmosphere, enhanced by a magnificent view of the River Valley. Diners enjoy award-winning cuisine featuring regional specialties such as Alberta beef, game, freshwater fish, and local produce.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CONFEDERATION LOUNGE

Non contractual photo

The Confederation Lounge, an estate library-style lounge, with its plush chairs and welcoming atmosphere, is the best place to unwind with a beverage and admire the picture-perfect view of the North Saskatchewan River Valley.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 334

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Fairmont Hotel Macdonald

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,840 reviews

Customer review rating 4.5/5

C. C. Couples - 11/03/2020 Confirmed reviews ALL

36th Anniversary. The champagne and strawberries were very nice. Dinner at the Harvest room was good. Would have liked to have had USB outlets. Foldout couch in 538 was a bit worn and the living area not well furnished. It is easy to be a critic. Liked your discounted last minute rate. Caused me to upgrade.

Dear Mr. C., Thank you for choosing Fairmont Hotel Macdonald and for taking the time to leave us a review. It is always a pleasure to receive positive feedback. I am so happy we could turn a special moment into a memory for you anniversary celebration! I will be share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to warmly welcoming you to our Chateau on the River; your home away from home. Sincerely, Asia Johnson Executive Assistant

Very nice, good stay

Customer review rating 4.5/5

Barb M. Couples - 08/03/2020 Confirmed reviews ALL

Entire staff was amazing and treated us great. Our stay wasn’t as expected but not due to hotel or staff. I got the flu at 1am in the morning so our ‘romantic’ night wasn’t the greatest :(

Dear Ms. M., Thank you for taking the time to complete a survey following your recent stay at Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback and we will share with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At the same time, I am sorry to hear that your experience was not the same due to the flu! Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one! Sincerely, Asia Johnson Executive Assistant
Customer review rating 4.5/5

Anonymous Business - 07/03/2020 Confirmed reviews ALL

Great view, loved the car charger( Tesla) but neighbouring room’s tv an annoyance after midnight

Dear Mr. P., Thank you for taking the time to complete a survey following your recent stay at Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback and we will share with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At the same time, I noticed your comments regarding noise disturbance. Please know that our staff are committed to addressing noise concerns to the best of our ability and are always willing to assist with addressing neighboring noise or providing a room move. I apologize that this may have affected your level of comfort. I will be sure to share your feedback with our Executive Team. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Asia Johnson Executive Assistant

Consistently great service in a comfortable environment.

Customer review rating 4.5/5

Karen B. Business - 07/03/2020 Confirmed reviews ALL

We stay at the hotel often and usually eat one or two meals in the lounge. Michelle and Gwen are very attentive, polite and engaging. They always remember us and take time to say hello. Menu is a nice variety and lovely cozy setting. One of our favourite hang outs!

Dear Ms. M., Thank you so much for taking the time to complete a survey and your kind comments following your stay at Fairmont Hotel Macdonald. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to our Chateau on the River; your home away from home in the near future. Sincerely, Asia Johnson Executive Office

Excellent service during stay.

Customer review rating 4.5/5

Brandy Business - 22/02/2020 Confirmed reviews ALL

All of the staff were exceptionally welcoming, helpful and professional. The room was fantastic and it was quiet! An excellent stay. Can't wait to come back!

Dear Ms. H., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant
Customer review rating 4.5/5

Anonymous Solo - 21/02/2020 Confirmed reviews ALL

Friendly staff, beautiful room, and view.

Dear Mr. T., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. I am thrilled you enjoyed your stay and the view! It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Always a favourite

Customer review rating 4.5/5

Jennifer Business - 17/02/2020 Confirmed reviews ALL

Beautiful room, always a place I look forward to returning to.

Dear Ms. B., Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay. We are so glad that you enjoyed your stay and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home. Sincerely, Asia Johnson Executive Assistant

Service is always top notch.

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Quick business trip but always feel like I'm part of the family.

Dear Mr. F., Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay. We are so glad that you enjoyed your stay and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home. Sincerely, Asia Johnson Executive Assistant

Reception & Rooms need updating

Customer review rating 4.5/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

There was a stuffy and off-putting smell on arrival in reception. Rooms in need of updating especially en-suites

Dear Mr. O., Thank you for taking the time to complete a survey and share your comments from your recent stay at Fairmont Hotel Macdonald. We truly value and appreciate you as a guest. I was very sorry to read of your experience and our missed service standards. While this is unusual for Fairmont Hotel Macdonald, I assure you that I have shared your comments with the departments involved. We do expect renovations to begin this year! If I can be of any assistance in future stays I can be reached directly at T: 78…. Sincerely, Asia Johnson Executive Assistant

Wonderful staff

Customer review rating 4.5/5

Nicholas M. Families - 10/01/2020 Confirmed reviews ALL

Exceeded our expectations. Every thing was wonderful.

Dear Mr. M., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Exceptional!

Customer review rating 4.5/5

Mike W. Couples - 10/01/2020 Confirmed reviews ALL

Lovely friendly staff, accommodating for us and our 2 dogs, very good. Meals were outstanding, price is up there.

Dear Mr. W., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We love when guest bring their fur babies! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Simply Accommodating and fabulous guest experience!!

Customer review rating 4.5/5

Clinton Solo - 09/01/2020 Confirmed reviews ALL

From the moment I walked in I was treated like a king and everyone was super amazing! Thanks again and I will return. Clinton

Dear Mr. U., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

From start to finish, your staff showcased the best examples of customer service.

Customer review rating 4.5/5

Brent Families - 09/01/2020 Confirmed reviews ALL

We stayed twice during our stay in Edmonton and on both occasions we were extremely impressed with the level of customer service from the valet, concierge, reception, room attendant, day spa staff, bar staff and Mike the BMW driver. Rooms were very clean and staff went above and beyond to help with our requests.

Dear Mr. L., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Enjoyable

Customer review rating 4.5/5

Arlene H. Families - 09/01/2020 Confirmed reviews ALL

Our stay was comfortable and pleasant overall. Some issues with loud neighbours slamming doors at all hours of the night on one of the nights but no complaints other than that. All staff from valet to dining room to front desk and housekeeping extremely pleasant. Have always loved this old hotel as it brought back memories of our wedding reception we had there 40 years ago!! (Love that it is pet friendly)

Dear Ms. H., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

The place, food and service were magnificent!

Customer review rating 4.5/5

Carmelo L. Couples - 09/01/2020 Confirmed reviews ALL

Our first time setting foot on this remarkable hotel in the heart of Edmonton, a city I call home for the past 9 years. The first thing we notice inside the hotel and in our room is the fresh and wonderful smell that lingers!

Dear Mr. L., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Expected more

Customer review rating 4.5/5

C Families - 08/01/2020 Confirmed reviews ALL

Underwhelmed

Dear Mr. D., We truly appreciate your comments regarding your recent stay at Fairmont Hotel Macdonald. Please do not hesitate to contact me directly if there is anything that you care to share on how we could improve and score a 100/100. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Hotel Macdonald; Chateau on the River. Sincerely, Asia Johnson Executive Assistant

Good

Customer review rating 4.5/5

Mr. T. Couples - 08/01/2020 Confirmed reviews ALL

Good

Dear Mr. B., Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay. We are so glad that you enjoyed your stay and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home. Sincerely, Asia Johnson Executive Assistant
Customer review rating 4.5/5

Faye M. Families - 08/01/2020 Confirmed reviews ALL

Excellent

Dear Ms. M., Thank you for choosing Fairmont Hotel Macdonald and for the great review of our hotel! We appreciate you taking the time to complete a survey regarding your recent stay. We are so glad that you enjoyed your stay and hope to see you again very soon. Looking forward to warmly welcoming you back to Fairmont Hotel Macdonald; your home away from home. Sincerely, Asia Johnson Executive Assistant

Great experience over Christmas week.

Customer review rating 4.5/5

Rosemarie M. Families - 08/01/2020 Confirmed reviews ALL

The view from our window was wonderful, snow, river and the ski hills. The colored lights were lovely and very much said Christmas. Lots of families with children were there and they were very friendly and the children were delightful. There really was a lovely family atmosphere. The staff was beyond helpful and went out of their way to help. If I get back to Edmonton again you will be seeing me without a doubt.

Dear Ms. M., We truly appreciate your comments regarding your stay at Fairmont Hotel Macdonald. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Johnson Executive Assistant

Enjoyable stay

Customer review rating 4.5/5

Chris H. Families - 07/01/2020 Confirmed reviews ALL

The stay was very good with the exception of check in. Our room wasn't ready when we arrived. We had to change clothes for a Christmas event, so we said that we would go to the spa to change. The person at the front desk said that's fine. We get to the spa and we can't get in without a room key. The check in person should have known this. We then went to change in the main floor washrooms but they were closed for cleaning. Then the person at the desk said to use the washroom on the spa level which we did. When we came back up, she said you're room is ready now and just gave us the keys and turned away. Other than that, the valet staff were great, cleaning staff were friendly, servers in the Harvest Room and Confederation Lounge were great. The food was very good. We had an enjoyable stay. I do wish there was a convenient underground parking option for the hotel. It is offensive to pay $50/night for valet parking to get a frozen, snow covered vehicle during the winter.

Dear Mr. H., Thank you for choosing Fairmont Hotel Macdonald and for taking the time and trouble to complete a survey following your recent stay. We value and appreciate this feedback so we can provide our guests with the best service possible. While we are happy you enjoyed your overall stay with us, I apologize for your check in experience. I will be sure to share your comments with the team. I will also share the feedback regarding the valet cost with the Executive Team! We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable! Sincerely, Asia Johnson Executive Assistant
Our most recent 20 reviews