Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,632 reviews

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10065 100th Street, T5J 0N6 EDMONTON, Canada

Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Telephone
Fax +1 780-429-6481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,632 reviews

Customer review rating 5.0/5

Brad R. Friends - Confirmed reviews ALL

Travelled from Kelowna to watch an Oilers game and many of us chose to stay at The Fairmont. Stayed 2 nights and gathered in the lounge and in the restaurant and enjoyed every aspect of it. We will be back.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, staff, and the overall experience at Fairmont Hotel Macdonald. It is always a pleasure to host guests who are visiting for special events like an Oilers game. We look forward to welcoming you back on your next visit to Edmonton. Warm Regards, Allison Mekechuk Fairmont Hotel Macdonald

Customer review rating 5.0/5

Cody H. Couples - Confirmed reviews ALL

My wife and I stayed at the Fairmont Hotel Macdonald during our wedding weekend and the team truly helped make this occasion feel special. From the moment we arrived, the level of care and attention stood out. Jennifer arranged thoughtful touches in our room, which was such a kind and memorable gesture during what was a very busy and meaningful weekend for us. There was a miscommunication regarding the room payment at check-in and checkout that caused some initial confusion. However, what stood out was how the Fairmont team handled it afterward. Mallory personally reached out, took the time to explain what had happened and worked to resolve the situation in a professional and thoughtful way. Mistakes can happen anywhere, but what defines a great hotel is how the team responds and in our case, the Fairmont staff handled it with care and professionalism. Overall we had a wonderful stay and felt very well looked after throughout our wedding weekend. The Fairmont Macdonald made an important milestone in our lives feel even more special, and we look forward to returning in the future.

Thank you for sharing your heartfelt feedback regarding your recent stay at Fairmont Hotel Macdonald during your wedding weekend. We are delighted to hear that our team was able to contribute to making such a significant occasion memorable for you and your wife. It is wonderful to know that the thoughtful touches arranged by Jennifer added to your experience. We pride ourselves on our attention to detail and service. We also appreciate your understanding regarding the miscommunication with the room payment at check-in and checkout. Our team, including Mallory, aims to address any issues with professionalism and care, and we are pleased that you found her response satisfactory. Your kind words affirm our commitment to providing exceptional service, and we look forward to welcoming you back to celebrate future milestones. Best regards, Fairmont Hotel Macdonald

Customer review rating 2.5/5

Stacey H. Solo - Confirmed reviews ALL

My room was not clean! The carpet and walls were dirty and there was no lotion in the bathroom. The fruit on the table was old and I was located right next to the elevator which was very noisy!

Thank you for sharing your feedback regarding your recent stay. I regret to learn about the cleanliness issues and the noise disturbance you experienced. Your comments regarding the amenities in your room, as well as the delay for room service, will be taken into account as we strive to enhance our guest experience. Please be assured that this feedback will be discussed with our respective departments to improve any necessary shortfalls in our service and prevent future occurrence. We thank you for sharing this with us as this will allow us an opportunity to improve in order to exceed your expectations next time. Kind Regards, Allison Mekechuk Director, Guest Experience Fairmont Hotel Macdonald

Customer review rating 5.0/5

Tracey Z. Business - Confirmed reviews ALL

Great stay! Love the gym and the staff there 9Kind and friendly. Room was excellent. Easy location to my office downtown.

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our gym facilities and found our staff to be kind and friendly. It is also wonderful to know that our location suited your needs. We hope to have you join us again one day soon! Warm Regards, Fairmont Hotel Macdonald

Customer review rating 5.0/5

Wally J. Business - Confirmed reviews ALL

Going

Thank you for your positive feedback regarding the location of our hotel. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future. Best Regards, Allison Mekechuk Fairmont Hotel Macdonald

Other web-users rate our hotel

  • 220 reviews 8.2/10 Location
  • 714 reviews 8.1/10 Room
  • 908 reviews 8.6/10 Service
  • 15 reviews 3.7/10 WiFi
  • 304 reviews 8.5/10 Amenities
  • 290 reviews 8.6/10 Vibe
  • 239 reviews 6.7/10 Comfort
  • 156 reviews 7.9/10 Cleanliness

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