Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,612 reviews

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10065 100th Street, T5J 0N6 EDMONTON, Canada

Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Telephone
Fax +1 780-429-6481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,612 reviews

Customer review rating 4.5/5

Alan H. Business - Confirmed reviews ALL

I've stayed at the Fairmont McDonald many times. They have fabulous rates for government and business work and generally my appointments are right across the road with the College of Physicians. It's extremely pleasant to stay at the Fairmont Hotel and I always enjoy myself.

Thank you for your kind words regarding your experiences at Fairmont Hotel Macdonald. We are pleased to hear that our rates for government and business travelers have met your expectations and that our location has been convenient for your appointments. It is our goal to provide a pleasant stay for all our guests, and we appreciate your continued patronage. Best regards, Fairmont Hotel Macdonald

Customer review rating 3.5/5

Raymond L. C. Business - Confirmed reviews ALL

When I booked the reservation, your agents told me you had barbells but that is different than the Smith Machine that you have.

Thank you for your feedback regarding our Fitness Center. I understand your preference for free weights, and I regret any misunderstanding regarding the equipment available. We certainly do have these available in the lower level of our Health Club. On a future stay, I would be pleased to provide you an orientation of the area to ensure you have all you need for your wellness routine. Thank you for taking the time to evaluate our services, we hope to have you join us again in the future. Best regards, Allison Mekechuk Director, Guest Experience Fairmont Hotel Macdonald

Customer review rating 5.0/5

Terry R. Couples - Confirmed reviews ALL

We stayed in Fairmont Gold (will do that again) and had the fortune opportunity to meet Chris Haddfield up there at the same time.

Thank you for sharing your delightful experience at Fairmont Hotel Macdonald. We are thrilled to hear that you enjoyed your stay in Fairmont Gold! We look forward to welcoming you back for another memorable visit. Best regards, Fairmont Hotel Macdonald

Customer review rating 3.5/5

Annmarie G. Business - Confirmed reviews ALL

It wasn’t what I am use to in my previous fairmont stays.

Thank you for sharing your feedback. We sincerely regret that your recent experience did not meet the expectations set by your previous stays with us. Your comments will be addressed internally as we strive to enhance our guest experiences. We hope to have the opportunity to welcome you back in the future for the experience that we are known for. Please do not hesitate to connect with me personally as it would be my pleasure to oversee your stay experience and ensure an exceptional visit next time. Kind regards, Allison Mekechuk Director, Guest Experience Fairmont Hotel Macdonald

Customer review rating 2.5/5

Artem K. Business - Confirmed reviews ALL

Everything was generally fine, except for the condition and functionality of the bathroom facilities, which are not acceptable for a hotel of this standard. The water pressure was very poor, comparable to that of a low-cost roadside motel. It was also difficult to maintain a consistent and comfortable water temperature, both in the shower and at the washbasin. Furthermore, I believe that a hotel of Fairmont’s level should provide a hygienic (handheld) shower. Instead of restaurant renovation, please pay attention to real comfort.

Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you experienced with water pressure and temperature consistency. We understand that these factors are essential for a comfortable experience and recognize that they did not meet your expectations during your visit. We will ensure that this feedback is reviewed by our Maintenance Team in an effort to rectify such shortfalls and prevent future occurence. I will connect with you further regarding the hygenic shower to ensure that we understand your feedback in detail. We are committed to maintaining the high standards associated with our hotel, and your insights will be shared with the appropriate teams for consideration as we evaluate our facilities. We appreciate your understanding and thank you for bringing this to our attention. Warm regards, Allison Mekechuk Director, Guest Experience Fairmont Hotel Macdonald

Other web-users rate our hotel

  • 231 reviews 8.6/10 Location
  • 722 reviews 8.2/10 Room
  • 918 reviews 8.6/10 Service
  • 16 reviews 3.2/10 WiFi
  • 308 reviews 8.3/10 Amenities
  • 302 reviews 8.7/10 Vibe
  • 240 reviews 6.9/10 Comfort
  • 172 reviews 7.7/10 Cleanliness

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