Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,696 reviews

Fairmont Hotel Macdonald - Image 1
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10065 100th Street, T5J 0N6 EDMONTON, Canada

Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Telephone
Fax +1 780-429-6481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,696 reviews

TripAdvisor Rating  4.4/5  1,838 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Kayla T. Families - Confirmed reviews ALL

Great room and overall customer experience! We would love to have scored our experience higher, but we tried multiple times to get through to in-room dining and never got through. We had to order food from a third party.

Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your room and the overall service from our front desk team, and that you felt well cared for during your stay. We sincerely apologize for the difficulties you experienced reaching in-room dining. Your feedback has been shared with our team so we can review our processes and ensure our guests can access our dining services more efficiently in the future. We also appreciate your comments regarding WiFi speed and will continue working to improve this aspect of our guest experience. It was a pleasure having you and your family stay with us, and we hope to welcome you back soon so we can provide a seamless in-room dining experience and an even more enjoyable stay.

Customer review rating 4.0/5

Rae E. Families - Confirmed reviews ALL

Two-day shopping trip with my husband. Had just stayed at the Banff Springs Hotel and thought we'd try the Fairmont in Edmonton (I didn't realize Edmonton had a Fairmont prior to this booking).

Thank you for your kind words regarding your stay at Fairmont Hotel Macdonald. We appreciate your patience during the valet service, as we aim to ensure a smooth experience for all our guests. We are delighted that you chose to explore our hotel after your visit to Banff Springs. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Fairmont Hotel Macdonald

Customer review rating 5.0/5

Maureen E. Solo - Confirmed reviews ALL

My experience was excellent from check in to check out. Sarah was on duty at check in and assisted with early check in. My first room did not have the expansive river view that I anticipated so Sarah found another room and went with me to the new room to ensure that I was satisfied, which I was. It was wonderful to be greeted by Henricks on check in and throughout my stay. The housekeeping service was excellent, both during the day and in the evening when water and ice was brought to my room. I enjoyed an excellent meal, and service, via in room dining. Overall, I had a wonderful experience as I have enjoyed at numerous other Fairmont hotels in Canada. If I return to Edmonton, I will definitely be staying at the Hotel Macdonald.

Customer review rating 4.0/5

Craig P. Business - Confirmed reviews ALL

Was a typical, comfortable stay at the Hotel Macdonald. Was downtown for work and it's always nice to stay at the Fairmont in Edmonton. It's a material gap up compared to the other downtown hotels in terms of staff friendliness, accommodating one off requests (I asked for an ice bag and different pillow) and overall cleanliness.

Thank you for taking the time to share your positive experience at Fairmont Hotel Macdonald. We are delighted to hear that you found our accommodations comfortable and our staff friendly and attentive to your requests. Our commitment to cleanliness and guest satisfaction is paramount, and it is rewarding to know that you appreciated these aspects during your stay. We look forward to welcoming you back on your next visit to Edmonton. Kindest Regards, Fairmont Hotel Macdonald

Customer review rating 3.5/5

John S. Business - Confirmed reviews ALL

enjoyed the room and the general ambience of the hotel. Food selection in the lounge in the evening was poor

Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your room and the hotel's ambiance. However, we regret that the evening food selection in the lounge did not meet your expectations. Your comments will be considered in our ongoing efforts to enhance our offerings. Regards, Fairmont Hotel Macdonald

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Other web-users rate our hotel

  • 217 reviews 8.6/10 Location
  • 755 reviews 7.9/10 Room
  • 933 reviews 8.6/10 Service
  • 17 reviews 4.3/10 WiFi
  • 331 reviews 7.4/10 Food
  • 311 reviews 8/10 Amenities
  • 302 reviews 8.6/10 Vibe
  • 156 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.