Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,737 reviews

Fairmont Hotel Macdonald - Image 1
Fairmont Hotel Macdonald - Image 2
Fairmont Hotel Macdonald - Image 3
Fairmont Hotel Macdonald - Image 4

Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,737 reviews

TripAdvisor Rating  4.4/5  1,839 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Dwight S. Couples - Confirmed reviews ALL

Our stay in this beautiful hotel was amazing. We were celebrating my husband's retirement. The first night we stayed there, the hotel surprised us with a very special tray of beverages and snacks along with flowers and a very touching note congratulating him on his retirement.

Thank you for your kind words regarding your recent stay at Fairmont Hotel Macdonald. We are delighted to hear that you enjoyed the special surprises we arranged to celebrate your husband's retirement. It is always our aim to create memorable experiences for our guests, and we are pleased that we could contribute to your celebration. Best regards, Fairmont Hotel Macdonald

Customer review rating 4.5/5

Duncan M. Couples - Confirmed reviews ALL

Always an enjoyable stay. particular positive comments about Weny who works in the fitness club, very helpful and professional and very friendly.

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed your experience and that Weny made such a positive impression with her helpful, professional, and friendly demeanor. Your comments will certainly be shared with her!

Customer review rating 3.5/5

Lorena H. Business - Confirmed reviews ALL

Nice, historic hotel. I liked the rooms and the Le Labo in there, the IRD staff were so nice. The food was terrible though across all restaurants. Very basic food, greasy, oily, the steak was so poorly done. I'm not sure if the kitchen staff is amateur chefs, but I can't believe how much you charge for food that is no better than a diner.

Thank you for your feedback regarding your recent stay at Fairmont Hotel Macdonald. We appreciate your compliments about our spacious rooms and the hospitality of our in-room dining team. However, I regret to learn that your dining experience did not meet your expectations. Our culinary team is committed to providing quality meals, and your comments will be shared with the relevant departments for consideration. We strive to offer a memorable experience for our guests, and your insights are invaluable in achieving that goal. Thank you for your understanding. Sincerely, Fairmont Hotel Macdonald

Customer review rating 3.5/5

Ali F. Couples - Confirmed reviews ALL

My experience at the Fairmont was disappointing. The internet connection was unreliable, and the shower handle kept falling off, which even caused my wife some unnecessary pain and discomfort. Additionally, there was visible mildew and mold in the caulking, which is unacceptable given the standard and price we paid. Overall, it definitely did not meet our expectations.

Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced with the internet connection, the shower handle, and the cleanliness issues. Your comments regarding the maintenance of our facilities are noted, as we strive to uphold the high standards expected at our establishment. Please know that your concerns are important to us. Thank you for your understanding, and we hope for the opportunity to welcome you back in the future. Sincerely, Fairmont Hotel Macdonald

Customer review rating 4.0/5

Brenda H. Business - Confirmed reviews ALL

Very nice staff, rooms were fairly comfortable (but crazy hot! Couldn't cool the room down), food was nice but pricey.

Thank you for your feedback. We are pleased to hear that you found our staff to be accommodating and enjoyed the food offerings. We appreciate your comments regarding room temperature and pricing of food, as they help us enhance our guest experience. Warm regards, Fairmont Hotel Macdonald

In partnership with TripAdvisor

Other web-users rate our hotel

  • 220 reviews 8.6/10 Location
  • 755 reviews 7.8/10 Room
  • 934 reviews 8.6/10 Service
  • 16 reviews 4.7/10 WiFi
  • 325 reviews 7.5/10 Food
  • 314 reviews 7.9/10 Amenities
  • 301 reviews 8.5/10 Vibe
  • 155 reviews 7.4/10 Cleanliness

Powered by Trustyou