Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.5/5 2,108 reviews

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Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Harvest Room & Terrace

The Harvest Room beckons with a warm and vibrant atmosphere, enhanced by a magnificent view of the River Valley. Diners enjoy award-winning cuisine featuring regional specialties such as Alberta beef, game, freshwater fish, and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,108 reviews

TripAdvisor Rating  4.5/5  1,810 reviews

Certificate of excellence 2023

Fairmont Mac, Gold Level is the Standard

TripAdvisor rating 5.0/5

ABT403 Couples - TripAdvisor review

This is a delayed review, however we recently stayed at Fairmont Banff Springs-Gold and have to honestly say that experience really gave us a deep appreciation for the level of professionalism, kindness, and elevated standard that Keenan and Rejean create at Fairmont Mac- Gold. The boutique feel coupled with high end guest care make this location a cut above. We will always stay here as it always feels like home when we arrive. The little things are handled with perfection and it is very much appreciated. Thank you.

Beautiful accommodation

Customer review rating 4.0/5

L. B. Families - Confirmed reviews ALL

The room was beautiful and spacious! We used the steam room, sauna and hot tub which were quite enjoyable. The valet was courteous and prompt. We will be staying here again in the future.

Dear Ms. B., Thank you for taking the time to share your recent experience at Fairmont Hotel Macdonald. We’re delighted to hear you enjoyed the spacious and beautiful room, as well as the steam room, sauna, and hot tub. It’s wonderful to know that our valet team provided courteous and prompt service, and we’re thrilled to hear you plan to stay with us again in the future. We appreciate your constructive feedback regarding the number of coffee cups and supplies in the room. Ensuring all guests have what they need is important to us, and we will work with our team to improve this aspect of our service. Additionally, we will review the maintenance of the steam room to address the musty smell and ensure the space remains a relaxing environment. Thank you for your loyalty and for choosing to stay with us. We look forward to welcoming you and your family back for another enjoyable visit in the near future. Warm regards, Asia Johnson

Beautiful experience

Customer review rating 4.5/5

Jessie G. Friends - Confirmed reviews ALL

I came for a staycation for my bestfriend for her birthday and we had such a lovely visit. On arrival to the room we were greeted with personalised cards and a cheesecake birthday slice. How thoughtful. We had such a lovely night and really enjoyed our stay. One criticism would be the temp of the hot tub. the sign said it was 38-40 degrees and It was absolutely not that hot, so that was slightly disappointing.

Dear Ms. G., Thank you for choosing Fairmont Hotel Macdonald to celebrate your best friend’s birthday! We’re delighted to hear that you enjoyed the personalized touches in your room and that your overall staycation was a memorable one. It’s always our pleasure to create these special moments for our guests. We truly appreciate your feedback regarding the temperature of the hot tub and your breakfast experience. I’ve shared your comments with our maintenance and culinary teams to ensure we address these concerns. It’s important to us that every aspect of your stay reflects the exceptional quality you expect, and we’re committed to making improvements where needed. We hope to have the pleasure of welcoming you back in the near future for another beautiful experience. Please don’t hesitate to let us know if we can assist in making your next stay even more enjoyable. Warm regards, Asia Johnson

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All staff & Valet services were top notch…. Wonderful 2 day stay

Average stay

Customer review rating 3.5/5

Samantha Business - Confirmed reviews ALL

Room was clean and comfortable. Ate at the Harvest Room my first night and the food was delicious. Attended the APEGA event in the ballroom the second night and ended up getting food poisoning. Otherwise the stay was okag

Dear Ms. J., Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear that your room was clean and comfortable, and that you enjoyed your meal at the Harvest Room. We are deeply concerned to hear about the food poisoning allegations you mentioned and take such matters very seriously. We will be following up with Alberta Health Services (AHS) regarding this, so a Food & Beverage Manager will be in touch with you directly to further discuss your experience and investigate. We also appreciate your comments about the heating/air-conditioning, room noise, and breakfast delivery charges. These have been shared with our team for further review. Thank you for bringing these matters to our attention. We certainly hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Warm regards, Asia Johnson Executive Assistant 78…

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Other web-users rate our hotel

  • 252 reviews 8/10 Location
  • 877 reviews 7.3/10 Room
  • 1,070 reviews 8.5/10 Service
  • 19 reviews 4.2/10 WiFi
  • 390 reviews 7.8/10 Amenities
  • 370 reviews 7.3/10 Food
  • 356 reviews 7.9/10 Vibe
  • 183 reviews 4.2/10 Value

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