Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,685 reviews

Fairmont Hotel Macdonald - Image 1
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10065 100th Street, T5J 0N6 EDMONTON, Canada

Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Telephone
Fax +1 780-429-6481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,685 reviews

TripAdvisor Rating  4.4/5  1,838 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Jason H. Business - Confirmed reviews ALL

Room was sub par, Towel we a mix of differnet types, robes were old and tired. No turn down and No water beside the bed. No coffee station in the morning, which was highlighted when we checked in. If you are going to be a fairmont, run it like a fairmont.

Thank you for taking the time to share your experience with us. I’m very sorry to hear that your stay did not meet your expectations. Your comments regarding the room, towels, robes, turn-down service, and bedside water are important, and I sincerely apologize for the inconvenience this caused during your visit. At Fairmont, we aim to provide a level of service and comfort that reflects our brand standards, and it is clear we fell short during your stay. I have shared your feedback with our management and housekeeping teams to address the issues you highlighted. We truly appreciate your honest feedback as it helps us improve and ensure a better experience for our guests. I hope you might consider giving us another opportunity in the future to provide the Fairmont experience you expected and deserve. Thank you again for your review, and please feel free to reach out to us directly if you would like to discuss your stay further.

Customer review rating 5.0/5

Brandon T. Families - Confirmed reviews ALL

all good, nothing to complain about at all. Staff is very professional.

Thank you for your positive feedback. We are delighted to hear that you had an excellent stay and found our staff to be professional. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fairmont Hotel Macdonald

Customer review rating 5.0/5

Marina W. Families - Confirmed reviews ALL

We stayed for a hockey game with our kids and had the best time. Beautiful modernized rooms, customer service from the front desk staff to the restaurants was top notch. We stayed in December and the hotel was beautifully decorated for Christmas. I've stayed at a few Fairmonts and this was one of my favorites. We will definitely be back! Oh and can't forget their beautiful hotel dog. Such a sweetheart!

Thank you for your kind words regarding your recent stay at Fairmont Hotel Macdonald. We are delighted to hear that you and your family enjoyed your time with us, especially during the festive season. It is wonderful to know that our modernized rooms and attentive customer service met your expectations. We take great pride in our hotel, the holiday decorations, and of course, our beloved hotel dog. We look forward to welcoming you back for another memorable experience. Best regards, Fairmont Hotel Macdonald

Customer review rating 4.0/5

Dennis B. Families - Confirmed reviews ALL

Love the hotel. Room was awfully cold as the windows were very drafty. This has to be addressed going into winter.

Thank you for your positive feedback regarding your recent stay. We appreciate your comments about the room temperature and will certainly take your observations to our ownership for future renovations. We look forward to welcoming you back soon. Best regards, Fairmont Hotel Macdonald

Customer review rating 4.5/5

Fiona B. Business - Confirmed reviews ALL

Stayed one night, had a nice evening.

Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay with us. Your satisfaction is important, and we hope to welcome you back for another pleasant experience in the future. Best regards, Fairmont Hotel Macdonald

In partnership with TripAdvisor

Other web-users rate our hotel

  • 215 reviews 8.6/10 Location
  • 744 reviews 7.9/10 Room
  • 920 reviews 8.6/10 Service
  • 17 reviews 4.3/10 WiFi
  • 324 reviews 7.3/10 Food
  • 309 reviews 8/10 Amenities
  • 300 reviews 8.6/10 Vibe
  • 154 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.