Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,638 reviews

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Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,638 reviews

Customer review rating 4.5/5

Richard J. Business - Confirmed reviews ALL

This is an iconic hotel overlooking the North Saskatchewan River in the heart of downtown. It has charm and elegance. The service is excellent, as are the beds and fitness center.

Customer review rating 5.0/5

Lynne H. Couples - Confirmed reviews ALL

Staff very friendly and helpful

Customer review rating 4.0/5

Lallan J. Couples - Confirmed reviews ALL

Nicely furnished room, helpful and friendly staff. Facilities are picturesque, with beautiful views of the river valley. Some more sound proofing of the rooms would be appreciated.

Customer review rating 4.0/5

David F. Couples - Confirmed reviews ALL

Overall, it was fine. I would say that for a Fairmont of this caliber, I thought that the customer service experience was sub-par. It was fine but just fine. No one stood out. From the valet, to the front counter team, to the server in the restaurant, to the floor manager that wasn't aware of our approved late check-out in the morning, and the attendant that came to our room by mistake. It was a bit disappointing to be honest. It did not ruin the experience, but I expect a little better out of a Fairmont team. I thought you should know.

Customer review rating 2.5/5

Richard B. Couples - Confirmed reviews ALL

We could not keep the room at a decent temperature. Both furnaces were turned down, and we had a window open. There needs to be some way to cool that room down - it must be a cooker in the summer. With only one window and no wall hangings or mirrors, the room was extremely closterphobic. I suggest that you have someone attend to decorating the room; it seems unusual that there was only one piece of generic art in the downstairs washroom. For the price, I was expecting a lot more.

Other web-users rate our hotel

  • 217 reviews 8.1/10 Location
  • 718 reviews 8.1/10 Room
  • 911 reviews 8.6/10 Service
  • 17 reviews 4.5/10 WiFi
  • 331 reviews 7.4/10 Food
  • 302 reviews 8.3/10 Amenities
  • 292 reviews 8.6/10 Vibe
  • 243 reviews 6.5/10 Comfort

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