Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.6/5 1,602 reviews

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Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,602 reviews

Customer review rating 5.0/5

Krista B. Business - Confirmed reviews ALL

I stayed in a Deluxe room and it was pure decadence, right down to the view. I wish I had more time to spend exploring the hotel, but look forward to visiting again soon. It was so nice to finally cross this off my bucket list!

Customer review rating 4.5/5

John A. Business - Confirmed reviews ALL

Eventhough there were some issues with check-in, I was treated respectfully and well by the staff.

Customer review rating 2.0/5

Hayley C. Business - Confirmed reviews ALL

I am writing to express my disappointment regarding the check-in process during my recent stay. Despite completing the pre-arrival form indicating a 12:00 PM arrival, I was told upon arrival that my room was not ready. While the rest of my traveling party received their rooms immediately, I was informed that the arrival form was irrelevant and that I must return at the standard 3:00 PM check-in time. When I returned at 3:00 PM, my room was still not available. I was told it would be ready in five minutes; however, I eventually had to change for a conference in a colleague's room because my room remained unavailable. I did not receive notification that my room was ready until 4:00 PM, by which time I had already left for my event. Consequently, I was unable to officially check in until nearly 9:00 PM. This was a very poor experience, and the lack of coordination regarding the arrival forms and guaranteed check-in times was frustrating. I hope you will look into this matter to improve the experience for future guests.

Customer review rating 3.0/5

Monica S. Business - Confirmed reviews ALL

The water only trickled out of the facet in the bathroom, the toilet did not flush the whole way, the room was incredibly hot and stuffy.

Customer review rating 4.5/5

Jaime C. Business - Confirmed reviews ALL

One of my favourite places to stay. Wonderful service

Other web-users rate our hotel

  • 248 reviews 8.3/10 Location
  • 746 reviews 8.3/10 Room
  • 929 reviews 8.6/10 Service
  • 15 reviews 3.7/10 WiFi
  • 322 reviews 8.2/10 Amenities
  • 304 reviews 8.7/10 Vibe
  • 246 reviews 6.8/10 Comfort
  • 178 reviews 8/10 Cleanliness

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