فندق فيرمونت لي مانوار ريتشيليو 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 12,467 أراء

نضمن لكأفضل سعر
فندق فيرمونت لي مانوار ريتشيليو - Image 1
فندق فيرمونت لي مانوار ريتشيليو - Image 2
فندق فيرمونت لي مانوار ريتشيليو - Image 3
فندق فيرمونت لي مانوار ريتشيليو - Image 4
181 rue Richelieu, G5A 1X7 شارلفوا, كندا

الوصف

خدمات الفندق الإضافية

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

الإقامات المتوفرة لدينا

موقع الفندق

فندق فيرمونت لي مانوار ريتشيليو

181 rue Richelieu
G5A 1X7 شارلفوا
كندا

نظام تحديد المواقع العالمي (GPS):47.623469, -70.14308

الهاتف
فاكس +1 418-665-7736

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  12,467 أراء

تقييم TripAdvisor  4.2/5  4,182 أراء

2025 شهادة تميّز

It is such a beautiful property and it’s always nice going here because we have a chance to relax and eat well. Strongly

ملاحظة Tripadvisor 5.0/5

Derick P Couples - تقييم TripAdvisor المعتمد

It is such a beautiful property and it’s always nice going here because we have a chance to relax and eat well. Strongly suggest to anyone ! People and staff are very friendly and the activity list they have can keep you very busy also . Enjoy the nature and also great comfort ! A must to do

La Malbaie

ملاحظة Tripadvisor 5.0/5

racheedt تقييم TripAdvisor المعتمد

Beautiful hotel Nice location & professional staff Rashid at the front desk was awesome helping us plan our stay! Nice pool & saunas

Worst dining experience

ملاحظة Tripadvisor 2.0/5

Nicolas B تقييم TripAdvisor المعتمد

Perfect room. Perfect resort. Sadly… Worst dining experience ever. Réservation at 20:45. We called to Make sure they were expecting us instead at 21:15. Everything was confirmed. Sadly, the kitchen was closed as they told us as soon as we came in. We had, after lot of discussions, to order from the bar. In 10 minutes because my wife is vegetarian and they wanted to close the bar too… Honestly its a shame for a Fairmont.

Disappointing Return to What Was Once a Special Place

ملاحظة Tripadvisor 2.0/5

Mobile450924 العائلات - تقييم TripAdvisor المعتمد

I’ve been to this hotel multiple times, unfortunately, this will be our last. Check-In Confusion Check-in was chaotic and poorly explained. I was asked to swipe my card twice without clarification. The front desk agent failed to mention any amenities, and initial denied our rooms included hotel credits and free breakfasts. Only after returning to the reception area and pushing did I get confirmation that we did, in fact, have hotel credit and free breakfasts. Valet Service = Wasted Time & Money Valet was consistently understaffed. Each time we needed the car, it took 20–30 minutes. Once, I left the car with keys and a valet ticket in plain sight. I returned 30 minutes later — the car hadn't moved and no valet in sight. Completely unacceptable. Dining Frustrations We tried the basement restaurant at 6 PM — they were "too busy" to seat us. At the patio bar, we waited 40 minutes to place an order (including moving indoors due to rain) and another 20 to be asked to repeat the whole thing — because the original waiter hadn’t entered it. Instead of being honest, the second server lied to cover it up, asking us to “confirm” our order. The service was unprofessional, and the meal wasn’t worth the time or money. Housekeeping Inconsistencies Housekeeping left dirty glasses, old welcome food sat for days, and towel counts varied daily. Robes were removed and never replaced despite repeated calls and promises they were on their way. No one ever followed up. Poor Communication The in-room phones don’t list how to contact housekeeping or the front desk — baffling for a hotel of this caliber. Breakfast Buffet Chaos Included buffet was unhygienic — kids were handling food with their hands and no staff intervened. My husband skipped breakfast after seeing it. We were charged the first day (despite it being included) and not the second. Inconsistency was the only consistent theme. Concierge Indifference The concierge was clearly more interested in flirting than helping. When asked about fjord tours, he feigned ignorance, then gave vague driving directions. No recommendations, no brochures, no effort. This was meant to be a special trip for our nephew’s first international vacation. Instead, it was filled with frustration, lackluster service, and clear understaffing. This hotel has gone from memorable to mediocre. Sadly, we won’t be returning.

Stunning Location

ملاحظة Tripadvisor 4.0/5

BrisbaneSmiley تقييم TripAdvisor المعتمد

The Le Manoir Richelieu is about 2 hours drive from Quebec City but upon arrival you will be greeted by stunning views as the hotel sits right on the St Lawrence River. No issues with checking in or out. The rooms were pleasant and clean. Highly recommend breakfast in the Le Bellerive restaurant, especially the crepes.

Dear BrisbaneSmiley, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

بالاشتراك مع TripAdvisor

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مشغّل بواسطة Trustyou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.