Mercure Mandalay Hill Resort

I'm late on writing this review. We visited this resort back in February 2019 we were gone for a month and a half . With that being said on to the review. This was one of the most memorable stays I've ever had anywhere ...where to begin! Hotel extremely clean , beautifully decorated awesome staff polite ,helpful, They aim to please...so much to do and see we were only there three nights . They have the most amazing spa my husband and I were in the same room relaxing music treatments were done at the same time the spa area is a must see you just won't believe it . It's heavenly. awesome pool area . We had dinner outside every night They had marionette show and some dancing and singing storytelling we enjoyed ourselves so much the first night and just kept going back. Beautiful gardens throughout the whole complex. Beautiful lounge for the suite guest drinks hors d'oeuvres,down stairs off the lobby a wonderful bar with music , across the way on other side of the lobby Fine restaurant so we were told. But we ate outside the barbecue area where they had the Entertainment shows. We did set up a couple private tours of the area with a guide. Definitely want to go back there. This place did not disappoint. It was all amazing.....

We stayed there during Sokhran - local New Year so the hotel was quite empty and we were offered upgrade to a large suite. The resort is well-maintained with beautiful garden, pool area and common areas. Despite downtime, the breakfast was offered with full selection with lots of choice. We took Tuk Tuk for sightseeing which was quite fun as teh locals threw water at us wishing for good luck.

Very decent is the best way to describe this hotel. The lobby looks nice and clean and the staff is very helpful. The food of the restaurant is fine and the delivery by room service is swift. The rooms were, however, slightly outdated. Overall a fine experience.

We were happily surprised by the gorgeous spa. I don't use the spa at every hotel I visit, but this one is a must. The floating stones and water feature surrounding the spa are brilliant. We also loved the puppet show and outdoor dinner. It was the perfect way to enjoy an evening after touring the gorgeous nearby Buddhist temples. The hotel staff was genuinely helpful and I appreciated how they helped my elderly parents. They cannot wait to help in the restaurant and made sure we had everything we needed. Loved it.

This is a very nice hotel at the bottom of Mandalay Hill. We were lucky to be given a very spacious room with great views towards the city and sunset. Very comfortable although the bathroom was quite small. Hotel facilities generally very good with an excellent buffet for dinner and breakfast. A huge range to choose from. The Ming restaurant was also good but very quiet. This is a good point from which to walk up the 1700 steps to the top of the hill to see the sunset. Staff were all delightful and helpful.