Mercure Kaliningrad 4 stars

Customer review rating (ALL Rating) 4.8/5 2,578 reviews

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Mercure Kaliningrad - Image 1
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Ozerniy Proezd, 2, 236040 KALININGRAD, Russia

Description

Hotel extras

  • Downtown, quiet promenade of the Upper Pond, 25 min from the airport, 30-45 min to the sea

  • The sights include Amber Museum, Youth Park, Koenigsberg villas and buildings

  • The hotel's unique custom design is inspired by local history and charm

  • 3 modular halls, a meeting room and a team of professionals for successful events

  • Famous breakfast, sauna, hammam and fitness room overlooking the lake

Our accommodation(s)

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Hotel location

Mercure Kaliningrad

Ozerniy Proezd, 2
236040 KALININGRAD
Russia

GPS:54.721366, 20.51667

Telephone
Fax +7 401 255-88-00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,578 reviews

TripAdvisor Rating  4.5/5  271 reviews

Excellent location, superb facilities

Customer review rating 5.0/5

Malcolm Couples - Confirmed reviews ALL

For tourism. the location could not be faulted - just about everything you need was within walking distance, including the historic centre (20 mins) and the railway station (12 mins). Facilities were great - two superb restaurents (no faults) and an outstanding breakfast. The rooms were impeccable, the view (lake side) worth the extra, and the steam/sauna was also great. Staff were very helpful and bilingual (Russian/English).

Dear Malcolm H., Thank you for trusting us to take care about you during your trip in Kaliningrad. It is a great pleasure to hear that you enjoyed your time with us and took advantage of all the privileges of extra services. We highly appreciate your warm comments about our Team and we will share them with all our colleagues. Your grateful feedback is a best inspiration and is something our staff takes great pride in. With kindest regards, Ekaterina Novitskaya, Front Office Manager.

Customer review rating 5.0/5

Emili Families - Confirmed reviews ALL

Perfect as always.

Уважаемая Эмили! Позвольте выразить вам свое уважение и поблагодарить за доверие к нашему отелю. Очень приятно узнать, что пребывание в нашем отеле оставило у вас самые замечательные воспоминания, а старания нашего персонала нашли отклик в сердце. Будем очень рады вновь приветствовать у нас в гостях! С уважением, Екатерина Новицкая, руководитель службы приема и размещения.

Happy short stay

Customer review rating 4.5/5

Taheon Y. Families - Confirmed reviews ALL

Since the hotel is located by the lake, the morning view was a fantasy in itself where you can feel nature. A breakfast full of fresh vegetables keeps us healthy. There are many tourist attractions and restaurants within walking distance of the hotel, adding convenience. It was a short two-nights stay, but it was a happy time.

Dear Taeheon Y.! Allow me thank you for the appreciation of our hotel! Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. With kindest regards, Ekaterina Novitskaya, Front Office Manager.

well located, friendly staff

Customer review rating 4.5/5

Alexander Business - Confirmed reviews ALL

Internet does not operate very well

Уважаемый Александр! Большое спасибо за обратную связь! Мы рады, что у Вас остались приятные эмоции от проживания, самое главное для команды - это удобство и комфорт гостя! Обязательно в будущем обратим внимание на отмеченный Вами момент и постараемся улучшить сервис в данном направлении! Будем с радостью ждать снова у нас в гостях! С уважением, Екатерина Новицкая, руководитель службы приема и размещения

Good location and friendly staff.

Customer review rating 3.5/5

Pitikorn P. Business - Confirmed reviews ALL

I like this hotel, would most likely come back again. My only problem is with room service. I really wish they would give me a tray and collect it after I'm done eating! Because the smell of food in the room is not pleasant .

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Other web-users rate our hotel

  • 1,274 reviews 9.7/10 Location
  • 1,586 reviews 8.8/10 Room
  • 1,491 reviews 9.4/10 Service
  • 15 reviews 7.1/10 WiFi
  • 1,104 reviews 9.6/10 Breakfast
  • 466 reviews 9/10 Food
  • 404 reviews 7.8/10 Cleanliness
  • 357 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.