Mercure Kaliningrad 4 stars

Customer review rating 4.8/5 2,558 reviews

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Mercure Kaliningrad
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Hotel extras

  • Downtown, quiet promenade of the Upper Pond, 25 min from the airport, 30-45 min to the sea

  • The sights include Amber Museum, Youth Park, Koenigsberg villas and buildings

  • The hotel's unique custom design is inspired by local history and charm

  • 3 modular halls, a meeting room and a team of professionals for successful events

  • Famous breakfast, sauna, hammam and fitness room overlooking the lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KHRABROVOPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Kaliningrad

Ozerniy Proezd, 2
236040
kaliningrad
russian federation

Tel: +74012558800

Fax: (+7)4012/558800

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  244E route Proletarskaya St. (request stop)

  • International Bus :  Kaliningrad Yuzhniy Bus Station

  • Suburban Bus :  Kaliningrad Severniy Bus Station

  • Urban Bus :  Proletarskaya St. (stop)

  • Tram :  Proletarskaya St. (stop)

  • By plane

    KHRABROVO At 20km / 12.43 miles - Shuttle paying

  • By train

    YUZHNII RAILWAY At 3.5km / 2.17 miles

GPS :54.721366, 20.51667

Our accommodation(s)

The hotel has 167 comfortable and modern rooms of various categories: cozy STANDARD, superior PRIVILEGE, spacious DELUXE and two-room SUITE. Categories with nice lake views are very popular, it's also equipped with Nespresso coffee machine. All the rooms have slippers, bathrobes, ergonomic workplace, Wi-Fi, LED TV, tea making facilities, mini fridge, iron with board, hairdryer, safe. A comfу bed and a rain shower is what you need after a busy day.

STANDARD, City View - 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD, Lake View - 1 double bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PRIVILEGE, Lake View - 1 double bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE Family, City View - 1 double bed and 1 sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 39 / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD, City View - 2 single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD, Lake View - 2 single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

TORRO GRILL

Type of cuisine: Barbecue

Torro Grill is a Russian grill restaurant chain that serves signature steaks to perfection focusing on the meat quality and its aging period. The bar offers a good wine collection which deserves mention.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The lobby bar is open 24 hours a day, 7 days a week. The relaxed atmosphere of the lobby bar creates the ideal setting for entertainment and relaxation. You can also enjoy our full range of dainty snacks and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 201

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Kaliningrad

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,558 reviews

tripadvisor

TripAdvisor Rating 4.5/5

172 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Brilliant!

Customer review rating 4.8/5

Aleksandra Friends - 18/01/2021 Confirmed reviews ALL

Actually I even don’t know what I’d like to mention first ! It is located in the heart of the city, and it’s super comfortable to get to other historical and beautiful places. The location itself is unbelievably wonderful, we had super nice view from our room. Every evening we can enjoy the swans and the lake! Speaking about service, 10 out of 10! Also their restaurants are very good, so don’t hesitate and book breakfasts there, it’s really worth it ! Moreover, you can find all the facilities that you get used to have, a gym, a spa, a bar, restaurants and cool atmosphere! If you go to Kaliningrad I strongly recommend this hotel! It was a real pleasure to stay there!

Dear Aleksandra, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Comfortable stay

Customer review rating 4.8/5

Maria Friends - 19/12/2020 Confirmed reviews ALL

It was a great experience to live in Mercury. Every morning when I woke up I understood that I’m in comfort. Thanks for staff, they are so polite and kind.

Dear Maria, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. We will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre

Wonderful stay

Customer review rating 4.8/5

Tadzio Couples - 06/12/2020 Confirmed reviews ALL

- modern spacious room - excellent team always ready to help - tasty breakfast in the room - amazing pond view (Oberteich) - very good SPA

Dear Mr. S., we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is a great pleasure to hear that you enjoyed your stay with us. We highly appreciate your warm comments about our Team Members and will share them with all our colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Good location

Customer review rating 4.8/5

Anonymous Couples - 29/11/2020 Confirmed reviews ALL

It’s bad you have not informed sauna works only after 16:00.

Dear Ilker, thank you for being our guest and for sharing your experience. We do hope to welcome you back any time soon to provide you with an excellent hotel experience. Sincerely, Mercure Kaliningrad Centre Team

It was nice to get the expected level of service and comfort of the rooms

Customer review rating 4.8/5

Sergey Couples - 10/11/2020 Confirmed reviews ALL

Good location, everything is beautiful and clean. The room did not quite meet expectations after viewing the photos on the site. I booked a room with a lake view. Instead of one panoramic window, as on the photos, there were two small windows and large piece of wall. This is fine, the view was still excellent, but it is better to form realistic customer expectations and post photos of different configurations of rooms. As it turned out, only 5% of the lake-view rooms have panoramic windows, the rest with separate windows.

Dear Sergey ! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Nice place

TripAdvisor rating 4.5/5

Aleksei K 05/11/2020 TripAdvisor review

Really pretty place. Comfortabe and very clean number. Friendly and gentle hotel team. Good place near lake. Lot of popular place near and can be reached by walking. By my opinion price little more expencive that should be.

Dear Aleksei K! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Very good stay

Customer review rating 4.8/5

Valentin Couples - 02/11/2020 Confirmed reviews ALL

For the first time was in Kaliningrad. Mercure hotel is well located, good cuisine and drinks (Merged with Torro restaurant). Professional staff (as usual in Mercure network). All Covid-19 protection measures are in place.

Dear Valentin, thank you for the appreciation of our hotel! Your high rating is the best inspiration for our staff. We are glad that you enjoyed your stay and do hope to see you again. With kindest regards, Mercure Kaliningrad Team

So close to a 10

Customer review rating 4.8/5

Nick G. Solo - 28/10/2020 Confirmed reviews ALL

Thoroughly enjoyed my stay. Beautifully located, excellent restaurant on site, and the room is immaculate. The free bottles of water every day as well is a great touch. Only issue I had was when I asked the cleaners to give me five minutes as I was about to go out for the day. They never returned so on only one day the room wasn’t cleaned, therefore fresh towels were also not given. Again though this only happened once. Staff speak perfect English. The only other issue was very loud customers in the hotel making lots of noise some mornings. Will be returning very soon.

Dear Nick! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Happy with the stay, great value for money

Customer review rating 4.8/5

Anastasiya F. Solo - 28/09/2020 Confirmed reviews ALL

Take the lake view. :) Wanted a get-away from it all in peace and quiet and Mercure has been perfect in this sense. Excellent service, super-friendly personnel, splendid lake view, nice food, even a happy birthday surprise cake Have nothing to complain about really. Will definitely return when in Kaliningrad next time.

Dear Anastasiya! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Nice Design and Cosy Room

Customer review rating 4.8/5

Nikolay Business - 21/09/2020 Confirmed reviews ALL

Comfortable stay in a well located hotel with a nice design

Уважаемый Николай! Позвольте поблагодарить Вас за то, что Вы доверили нам позаботиться о Вас на время Вашего пребывания в Калининграде. Мы искренне счастливы узнать, что Вы остались довольны и Вам у нас понравилось! С уважением, Mercure Kaliningrad

Masterfully designed

Customer review rating 4.8/5

Margarita Friends - 16/09/2020 Confirmed reviews ALL

Tasteful, pleasant to the eye, spacious, very well thought-through. Only positive experience, a place to return to

Dear Margarita! We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Made our stay in Kaliningrad worthwhile

Customer review rating 4.8/5

Anton Couples - 07/09/2020 Confirmed reviews ALL

I give 9 out of 10 because the other visitors were not wearing masks at the hotel and the staff did not enforce the corona measures. The staff was wearing masks, however.

Dear Anton! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Well located

Customer review rating 4.8/5

Inna Families - 31/08/2020 Confirmed reviews ALL

Well located hotel. Good service. Wi-Fi. Excellent breakfast.

Уважаемая Инна! Благодарим Вас за выбор отеля и обратную связь. Искренне надеемся, что Вы замечательно провели время и будем рады, если Вы обязательно вернетесь к нам! С самыми добрыми пожеланиями, Команда Mercure Kaliningrad Centre
Customer review rating 4.8/5

Galina Families - 24/08/2020 Confirmed reviews ALL

Excellent - location, service, rooms, breakfast

Уважаемая Галина! Позвольте поблагодарить Вас за доверие к нашей сети и за то, что Вы доверили нам позаботиться о Вас на время Вашего пребывания в Калининграде. Мы искренне счастливы оправдать Ваши ожидания, ведь именно в этом и заключается смысл нашей ежедневной работы! С нетерпением ждем новых возможностей увидеть Вас нашим гостем и стать частью Ваших теплых воспоминаний! С самыми добрыми пожеланиями, Команда Mercure Kaliningrad Centre

Awesome

Customer review rating 4.8/5

Aleksandr G. Solo - 29/07/2020 Confirmed reviews ALL

Great location and the best service. Loved staying at your place, hope to come back and already tell all my friends how great you are :) Thanks a lot to the hotel manager Anna Rogova, who dealt with my special requests via mail. Everything was flawless!

Dear Aleksandr G., Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Great location

Customer review rating 4.8/5

Cecile G. Families - 22/07/2020 Confirmed reviews ALL

It was great to enjoy the lake both from the room and on-site. We had great walks around it at different times of the day. The room was cool too.

Dear Sesil G., Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Excellent stay

Customer review rating 4.8/5

Dr A. B. Couples - 21/03/2020 Confirmed reviews ALL

The staff, the facility and the service is great. We enjoyed all.

Dear mr B., Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

I'm returning back to this hotel over and over again.

Customer review rating 4.8/5

Jindrich S. Business - 16/03/2020 Confirmed reviews ALL

Everything works like it should be.

Dear Jindrich S., Thank you for trusting us to take care about you. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Maloglazova Maria - Front Office Supervisor

Nice location, good stay

Customer review rating 4.8/5

Onsp327 Business - 09/03/2020 Confirmed reviews ALL

Great restaurant, excellent breakfast

Dear Onsp327! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Excellent hotel

Customer review rating 4.8/5

Tatiana Friends - 24/02/2020 Confirmed reviews ALL

We stayed just for one night, but those 2 days and one night were an absolute pleasure. Great location: we enjoyed the lake view from the room, walked the trail around the lake, walked to all attractions. The lobby is beautiful, the staff is very helpful, the room was a pleasure to stay in. Super comfortable bed and bedding. We also used sauna, liked it very much. Breakfast was wonderful. Great experience overall. Thanks

Dear Tatiana K., Thank you for trusting us to take care about you during your trip in Kaliningrad and for your kind feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for being our guest! We hope to see you again soon for another magnifique journey with us. Sincerely, Maloglazova Maria - FO Supervisor

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