Mercure Kaliningrad 4 stars

Name: Mercure Kaliningrad
Address: KALININGRAD, 236040, RUSSIAN FEDERATION
Telephone: (+7)4012/558800
Rating: 4.8

Customer review rating 4.8/5 3,161 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

See on a map

+ 17 Services

Mercure Kaliningrad

Hotel for travellers looking for local and authentic experiences

Mercure Kaliningrad is a great middle-class hotel located by the Upper Pond in Kaliningrad. The location makes it easy to here from the airport or start your trip to the sights: the Residence of Kings, Wrangel Tower, the Amber Museum and the vista point. Guests are welcome use the fitness centre and conference rooms, go to the sauna and hammam, have lunch at Torro Grill restaurant and relax in the bar.

The hotel offers room with a unique design and a warm and cozy atmosphere of Koenigsberg. Each room has a tropical shower, toiletries, a safe, a TV and WI-FI. Rooms wit a lake view are especially popular.

Kaliningrad, formerly Königsberg, is the center of Russia's westernmost exclave region, located on the Baltic coast, on the borders of Poland and Lithuania, not far from Belarus. Various historical and cultural epochs are dramatically intertwined here.

Hotel extras

Downtown, quiet promenade of the Upper Pond, 25 min from the airport, 30-45 min to the sea
The sights include Amber Museum, Youth Park, Koenigsberg villas and buildings
The hotel's unique custom design is inspired by local history and charm
3 modular halls, a meeting room and a team of professionals for successful events
Famous breakfast, sauna, hammam and fitness room overlooking the lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control It's always good weather with temperature control in the Mercure Hotel.
- Air Conditioning
KHRABROVO Paying
Reception open 24 hours a day
Early check-in/Late check-out Paying
- Early Check In (Paying)
- Late Check Out (Paying)
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-24:00
- Opening hours : Week-end 00:00-24:00

Fitness centre
Well-being
- Hammam
- Massage (Paying)
- Sauna
Pedal boat (nearby)
Other sports activities
- Athletics stadium (nearby)
- Basketball facilities (nearby)
- Football (nearby)
- Roller-skating
- Skating rink (nearby)

4 Meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 30 parking spaces
- Near the property
- Parking opened 24/7
- Private

Parking
- 30 parking spaces
- Near the property
- Parking opened 24/7
- Private

1 Bar(s)
2 Restaurant(s)
- Buffet (Extra)
- Children
- Express available at any time (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
2 Restaurant(s)
Breakfast (Extra)
- Buffet (Extra)
- Children
- Express available at any time (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

- Hammam
- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Thermal Spa
- Turkish Steambath
- Hammam
- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Thermal Spa
- Turkish Steambath

(Extra)
- Hammam
- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Thermal Spa
- Turkish Steambath
Fitness center
- Hammam
- Jacuzzi/Whirlpool bath
- Massage
- Sauna room
- Solarium / UV
- Tanning Salon
- Thermal Spa
- Turkish Steambath

Children's TV Channels

Children's TV Channels

4 Meeting room(s)
- Business center is wheelchair accessible
- Self service business center
Meeting rooms

4 Meeting room(s)
Business Center
- Business center is wheelchair accessible
- Self service business center
Meeting rooms

- Archery
- Athletics stadium
- Badminton court
- Basketball court
- Bike rack facilities
- Boat excursions
- Bodybuilding equipment/Gym
- Boules/petanque
- Bowling
- Croquet
- Cross country skiing
- Dart board
- Deep sea fishing/Sea fishing
- Downhill skiing
- Football
- Glass bottom boat
- Gym
- Gymnastics course
- Horseback riding
- Jet-ski
- Jogging track
- Karting
- Kayaking
- Miniature golf
- Parasailing
- Pedal boat
- Private beach
- Quad bikes
- Rafting
- River rafting
- Roller skating
- Rowing
- Sailing
- Scuba diving
- Skating rink
- Snorkelling/Scuba diving center
- Squash court
- Swimming pool
- Table tennis
- Volleyball
- Water-skiing
- Wind surfing facilities

Sports activities
- Archery
- Athletics stadium
- Badminton court
- Basketball court
- Bike rack facilities
- Boat excursions
- Bodybuilding equipment/Gym
- Boules/petanque
- Bowling
- Croquet
- Cross country skiing
- Dart board
- Deep sea fishing/Sea fishing
- Downhill skiing
- Football
- Glass bottom boat
- Gym
- Gymnastics course
- Horseback riding
- Jet-ski
- Jogging track
- Karting
- Kayaking
- Miniature golf
- Parasailing
- Pedal boat
- Private beach
- Quad bikes
- Rafting
- River rafting
- Roller skating
- Rowing
- Sailing
- Scuba diving
- Skating rink
- Snorkelling/Scuba diving center
- Squash court
- Swimming pool
- Table tennis
- Volleyball
- Water-skiing
- Wind surfing facilities

Gift shop/newspaper shop
- Plugs and converters available on desks
- Shoe shine machine
- Umbrellas
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- Elevator to all floor
- Waiting area or lounge
- 14 connecting rooms
- 167 non-smoking rooms
- 167 rooms
- 4 rooms for people with reduced mobility
- 5 family rooms
- 7 floors
- English
- Russian
- Luggage storage
- Safe deposit box at reception
- KGD (Extra)
- Khrabrovo Airport (Extra)
- Lech Walesa Airport (Extra)

Boutiques/shopping

Gift shop/newspaper shop
Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
- Umbrellas
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- Elevator to all floor
- Waiting area or lounge
Hotel informations
- 14 connecting rooms
- 167 non-smoking rooms
- 167 rooms
- 4 rooms for people with reduced mobility
- 5 family rooms
- 7 floors
Languages spoken at the hotel
- English
- Russian
Services available at reception
- Luggage storage
- Safe deposit box at reception
Shuttle (Extra)
- KGD (Extra)
- Khrabrovo Airport (Extra)
- Lech Walesa Airport (Extra)

Hotel location

Mercure Kaliningrad

Ozerniy Proezd, 2
236040 kaliningrad
russian federation

Tel: +74012558800

Fax: (+7)4012/558800

Check-in from 14h00

Check out up to 12h00

Airport Bus : 244E route Proletarskaya St. (request stop)
International Bus : Kaliningrad Yuzhniy Bus Station
Suburban Bus : Kaliningrad Severniy Bus Station
Urban Bus : Proletarskaya St. (stop)
Tram : Proletarskaya St. (stop)

By plane
KHRABROVO At 20km / 12.43 miles - Shuttle paying
By train
YUZHNII RAILWAY At 3.5km / 2.17 miles

GPS :54.721366, 20.51667

Our accommodation(s)

The hotel has 167 comfortable and modern rooms of various categories: cozy STANDARD, superior PRIVILEGE, spacious DELUXE and two-room SUITE. Categories with nice lake views are very popular, it's also equipped with Nespresso coffee machine. All the rooms have slippers, bathrobes, ergonomic workplace, Wi-Fi, LED TV, tea making facilities, mini fridge, iron with board, hairdryer, safe. A comfу bed and a rain shower is what you need after a busy day.

STANDARD, City View - 1 double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD, Lake View - 1 double bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

PRIVILEGE, Lake View - 1 double bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Nespresso machine(...)

DELUXE Family, City View - 1 double bed and 1 sofa bed

Accessible room

Max. number of persons: 4
Area: From 39 m² / 420 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD, City View - 2 single beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD, Lake View - 2 single beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our restaurants and bars

TORRO GRILL

Type of cuisine: Barbecue

Torro Grill is a Russian grill restaurant chain that serves signature steaks to perfection focusing on the meat quality and its aging period. The bar offers a good wine collection which deserves mention.

Monday 12:00 - 17:00
Tuesday 12:00 - 17:00
Wednesday 12:00 - 17:00
Thursday 12:00 - 17:00
Friday 12:00 - 17:00
Saturday 12:00 - 17:00
Sunday 12:00 - 17:00

LOBBY BAR

The lobby bar is open 24 hours a day, 7 days a week. The relaxed atmosphere of the lobby bar creates the ideal setting for entertainment and relaxation. You can also enjoy our full range of dainty snacks and cocktails.

Monday 00:00 - 00:00
Tuesday 00:00 - 00:00
Wednesday 00:00 - 00:00
Thursday 00:00 - 00:00
Friday 00:00 - 00:00
Saturday 00:00 - 00:00
Sunday 00:00 - 00:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 201 m²
Maximum capacity: 240 people
Maximum banquet capacity: 100 people

Find out more

Amazing hotel

Alexey S. Couples - 22/07/2021 Confirmed reviews ALL

All was fine. I get room upgrade as premium member. Excellent view. Very good location

Dear Mr. s., we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Wonderful stay by the water

Anton P. Friends - 20/07/2021 Confirmed reviews ALL

Lovely new hotel standing in the city center just 10-15 min from all main landmarks. Fully equipped rooms, brilliant service and nice breakfasts. Absolutely recommended perfact value for money option in Kaliningrad

Dear Anton P., Thank you for the appreciation of our hotel! We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. With kindest regards, Mercure Kaliningrad Team

Epitome of customer service

Peggy Friends - 08/07/2021 Confirmed reviews ALL

It was wonderful. From the friendly and accommodating staff to the rooms, I felt welcome and comfortable. The hotel restaurants had incredible food, and I’ll dream of the truffle mashed potatoes and berry soup.

Dear Peggy P., Thank you for trusting us to take care about you during your trip to Kaliningrad. It is a great pleasure to hear that you enjoyed your time with us . We highly appreciate your warm comments about our Team and we will share them with our colleagues. Your grateful feedback is a best inspiration and is something our staff takes great pride in. With kindest regards, Mercure Kaliningrad Team

No loyalty points and price/quality

Alexey Friends - 18/06/2021 Confirmed reviews ALL

I paid for three rooms and according to the rules have to get points for at least 2 of them. Also didn’t get loyalty points for the purchase of 25000 rub. Next time I will never stay at accor hotels of thes trouble with loyalty points and nights is not solved. That is it. I feel unpleased that I have to write about it at all.

Better stay in next road hotel

Oleg Friends - 15/06/2021 Confirmed reviews ALL

The worst Mercure experience

Dear Oleg, thank you for taking the time to tell us about your experience at the Mercure Kaliningrad. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the nearest future. Sincerely, Mercure Kaliningrad Centre Team

Cool stay, amazing view

Pavel Friends - 12/06/2021 Confirmed reviews ALL

Absolutely amazing hotel, beautiful and handy location. Tasty breakfast, absolutely qualified and intelligent personnel.

Dear Pavel, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Great stay

Tom Couples - 16/04/2021 Confirmed reviews ALL

My wife and I thoroughly enjoyed our stay at the hotel. The staff were polite, friendly and very professional. It is located in an excellect location in the city. Very easy to get around. The food was very nice and the service was excellent.

Dear Mr. E., we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

good stay

Evgeny Couples - 09/02/2021 Confirmed reviews ALL

Helpful staff, the room met all my additional requests. Everyone smile, happy to see you and ready to help. Hood in bathroom could be work better. Amazing breakfast, you need couple of time to recognize what you would be eat this morning. Sparkling wine was 2 kinds - semi sweet and dry, at breakfast it could be stay separate at the bar. Sauna and hammam are very good quality with amazing glass wall in sauna. Enough towels and slippers. Could be better if you equipped water cooler each changing room. All in all it was very nice experience!

Dear Evgeniy, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Team

Beautiful hotel

Mariia Couples - 06/02/2021 Confirmed reviews ALL

The staff was so friendly, the room was clean an I liked so much the interior

Dear Mariia, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Team

Well located

Katerina Friends - 01/02/2021 Confirmed reviews ALL

Good stay

Dear Ekaterina, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Extremely good

Ivan Business - 30/01/2021 Confirmed reviews ALL

Always stayed here when traveling, very good breakfast

Dear Ivan , we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Cozy atmosphere

Katerina Couples - 30/01/2021 Confirmed reviews ALL

Wonderful experience in Mercure Kaliningrad. Impressively well-trained staff, very helpful and friendly. Beautiful design, great breakfast, location is splendid. Nothing to complain whatsoever!

Dear Ekaterina, it is a great pleasure to hear that you enjoyed your stay with us. We highly appreciate your warm comments about our Team Members.Thank you for being our guest, we will be happy to welcome you back any time soon. Sincerely, Mercure Kaliningrad Centre Team

Very good stay

Ilya Couples - 26/01/2021 Confirmed reviews ALL

Lovely hotel in the city center. Very nice breakfast and perfectly trained staff.

Dear Ilia, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience! We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Brilliant!

Aleksandra Friends - 18/01/2021 Confirmed reviews ALL

Actually I even don’t know what I’d like to mention first ! It is located in the heart of the city, and it’s super comfortable to get to other historical and beautiful places. The location itself is unbelievably wonderful, we had super nice view from our room. Every evening we can enjoy the swans and the lake! Speaking about service, 10 out of 10! Also their restaurants are very good, so don’t hesitate and book breakfasts there, it’s really worth it ! Moreover, you can find all the facilities that you get used to have, a gym, a spa, a bar, restaurants and cool atmosphere! If you go to Kaliningrad I strongly recommend this hotel! It was a real pleasure to stay there!

Dear Aleksandra, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Comfortable stay

Maria Friends - 19/12/2020 Confirmed reviews ALL

It was a great experience to live in Mercury. Every morning when I woke up I understood that I’m in comfort. Thanks for staff, they are so polite and kind.

Dear Maria, we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. We will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre

Wonderful stay

Tadzio Couples - 06/12/2020 Confirmed reviews ALL

- modern spacious room - excellent team always ready to help - tasty breakfast in the room - amazing pond view (Oberteich) - very good SPA

Dear Mr. S., we very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is a great pleasure to hear that you enjoyed your stay with us. We highly appreciate your warm comments about our Team Members and will share them with all our colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre Team

Good location

Anonymous Couples - 29/11/2020 Confirmed reviews ALL

It’s bad you have not informed sauna works only after 16:00.

Dear Ilker, thank you for being our guest and for sharing your experience. We do hope to welcome you back any time soon to provide you with an excellent hotel experience. Sincerely, Mercure Kaliningrad Centre Team

It was nice to get the expected level of service and comfort of the rooms

Sergey Couples - 10/11/2020 Confirmed reviews ALL

Good location, everything is beautiful and clean. The room did not quite meet expectations after viewing the photos on the site. I booked a room with a lake view. Instead of one panoramic window, as on the photos, there were two small windows and large piece of wall. This is fine, the view was still excellent, but it is better to form realistic customer expectations and post photos of different configurations of rooms. As it turned out, only 5% of the lake-view rooms have panoramic windows, the rest with separate windows.

Dear Sergey ! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

Nice place

Aleksei K 05/11/2020 TripAdvisor review

Really pretty place. Comfortabe and very clean number. Friendly and gentle hotel team. Good place near lake. Lot of popular place near and can be reached by walking. By my opinion price little more expencive that should be.

Dear Aleksei K! Thank you for being our guest and for sharing your observations with us. Best regards, Mercure Kaliningrad

A Highlight in a city that is not too exciting

Susanne E Couples - 12/09/2019 TripAdvisor review

Everything could have been perfect. However it was disappointing that such an international hotel was not able to provide gluten free bread for me which I had asked for in advance. A few days later we stayed at Eliza Inn in Selenogorsk who had two different kinds of bread for me which they had bought at the METRO supermarket in Kaliningrad!......

Dear Susanne E We do regret that we did not meet your expectation. Hope you will visit our hotel again

Our most recent 20 reviews

In partnership with TripAdvisor