Hôtel Mercure Marne la vallée Bussy St Georges 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,316 件のレビュー

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44 Boulevard Antoine Giroust, 77600 BUSSY SAINT GEORGES, France

説明

ホテルのその他の情報

  • New bed linen in 2022; family rooms

  • Restaurant open Monday to Thursday evenings; bar and room service

  • Opposite Bussy-Saint-Georges RER station

  • Secure private parking lot

  • 5 minutes from Disneyland Paris

当ホテルの客室

ホテル所在地

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
France

GPS:48.839053, 2.712106

電話番号
ファックス +33 1 64 66 29 05

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE PUZZLE

RESTAURANT CLOSED UNTIL GOVERNMENT APPROVAL. Quality restaurant, traditional French cuisine. Capacity for 70 people. Plate service, banquet, family receptions. Children's menus.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,316 件のレビュー

トリップアドバイザーの評価  4.0/5  971 件のレビュー

2024エクセレンス認証

Fantastic family hotel

トリップアドバイザーの評価 5.0/5

Rosieee-T ファミリー - トリップアドバイザー認証口コミ

Arrived late at night but got a lovely welcome from reception. Room was clean and spacious. Plenty of choice for breakfast. As we were staying over the Easter weekend the Easter bunny made an appearance in reception and breakfast much to my boy’s delight. The local train station is a couple of minutes walk away and was a direct line to Paris and Disney. Overall we really enjoyed our stay here and would return.

Ok

トリップアドバイザーの評価 2.0/5

fionat97 ファミリー - トリップアドバイザー認証口コミ

Stayed here for 2 nights for a trip to Disneyland Paris. Great location for Disney and Val d'Europe but a bit of a strange town overall. Hotel was just very standard, nothing overly special. We found the staff to be quite cold and at time downright rude. I went down to the bar to ask for a cup of tea and the girl on the bar quite clearly wanted to do anything but be working there. Asked for English breakfast and was told they didn't have it. Asked for a menu and was told they didn't have one but subsequently found one which had English breakfast on there. Nothing big but just left me with a bit of a bad taste. Rooms standard - booked a triple with a double and a single bed for our son. Only thing missing was milk in room.

Dear Fionat97, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss with the lady who served you et the bar, I am surprised as she is a very depp involved staff for the hotel. But I you noticed something I have to tell her anyway. Thanks for the comment. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérémy V General manager

Very underwhelming

トリップアドバイザーの評価 2.0/5

Kai W Friends getaway - トリップアドバイザー認証口コミ

To start off on a good note, the hotel its location is good as its close to Disney. The breakfast is OK and the price is not very high. However, had a really unpleasant stay because of the following: - Uncomfortably hot room. The temperature was at least 25+ degrees during our stay making it hard to stay and sleep in the room. The only solution provided was ‘to open the window’ as they had no cold air because of the season. - The (upgraded-) room lacked the listed amenities through the app, for example the coffee machine and welcome products. - No welcome card or amenity at all for the platinum status. - Housekeeping was sub par. They only replaced the towels and bed linnen, but things like stains in the sink, stickiness on the tables were not cleaned and glasses were not replaced. - Mold in the bathroom, dirty stains in the couch, scruffed walls and furniture; - Bath was leaking and flooding the floor. - On the first night one of the guests in the hotel had smoked cigarettes making the corridor smell awful. The only thing thats been done was to spray perfume instead of searching for the guest that had actually smoked, resulting in the same smell again after two hours, a smell that actually came into our room as well. - Room was situated right in front off the stairs and as the soundproofing was pretty bad, there was a lot of noise disturbance. Most were no isolated incidents as the other room we had booked experienced the same. Again pointed out the problems at check-out. The gentleman was very friendly but no solution provided. All in all, there are way better options for €100+ a night. As a Platinum member I stay in a lot of Accor hotels each year but this is one I’ll avoid for sure.

Incredible, especially for Disneyland

トリップアドバイザーの評価 5.0/5

R_LA_Barn ファミリー - トリップアドバイザー認証口コミ

Wow, this hotel is incredible. It had everything we needed for a family holiday to Disneyland Paris. It's location is perfect, it's an easy 2 stops away for Disneyland. The hotel itself is in a lovely area, with lots of great places to eat nearby. Breakfast at the hotel was delicious, lots of choice. There is even a games room for the kids. The hotel staff could not do enough for us. Manon was super helpful. They even let us put out food in their fridge and freezer, so we could take pack up everyday. Rooms were great too, lots of space, cleaned everyday with fresh bottled water everyday.

We very much appreciate your comments regarding your stay at the Mercure Bussy Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager

Convenient location

トリップアドバイザーの評価 3.0/5

victoriacox_wall ファミリー - トリップアドバイザー認証口コミ

This hotel is in a great position just next to Bussy St George Station and two stops from the Disneyland station. The train fares are very cheap to pop in and out of the parks and you can pop to the major shopping centre Val D’Europe. The hotel has an odd smell throughout, the staff were certainly not that friendly or pleasant. I explained to staff on reception that the toilet flush had broken and a member of staff abruptly said we are fully booked - I didn’t ask! Another member of staff rang someone but didn’t speak to me so I asked - is it going to be repaired and the man snapped again. To be fair it was repaired when we returned an hour later. The rooms are ok, the air conditioning is very loud. Luxury toiletries, hairdryer etc, clean and comfortable bedding. Only one hand towel supplied and tea/coffee but no milk sachets. There is complimentary water in the fridge but the heat that pumps out is huge. The room was stuffy even with the air con rumbling away. The room had a drain smell a few times also. We entered the restaurant but didn’t stay due to the smell of drains again and the lack of vegetarian options and actual menus - their app didn’t work. Just be aware it’s decent enough but nothing special.

との提携 TripAdvisor

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Bussy Saint Georgesのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。