雅加达西基尼美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 862 评论

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雅加达西基尼美居酒店 - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 10 间现代化会议室和1 个宴会厅，配有完善的设施

  • 提供客房内水疗和按摩服务

  • 无边际屋顶游泳池和健身中心

  • 地理位置优越，方便前往市中心和旅游景点

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

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酒店位置

雅加达西基尼美居酒店

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 雅加达
印度尼西亚

GPS:-6.194204, 106.839144

电话
传真 +62 21 3926800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

DE'KAFE RESTAURANT

我们的四星级酒店位于雅加达市中心，提供各种国际和当地美食选择。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  862 评论

TripAdvisor 评级  4.8/5  2,016 评论

Mercure hotel

Tripadvisor 评级 5.0/5

Anisa N 经 TripAdvisor 认证的评论

Come here for my husband business, nd the stay was pleasant, room is always clean and the buffet are tasty. Spending few days here was nice as the place located in central area

Dear Mr/Mrs Anisa N, Thank you for taking the time to share your review with us. We truly appreciate your feedback, as it helps us to continuously improve our service and facilities. It was a pleasure having you stay at Mercure Jakarta Cikini. Your comments have been shared with the relevant team as part of our commitment to delivering a better experience for all our guests. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future. Warm regards, Yuni J Manicha General Manager

Overall good

Tripadvisor 评级 5.0/5

Putri R 经 TripAdvisor 认证的评论

Good food, vibe, definitely come back again and stay for business or trip, atmosphere is food, rooms are comfortable, good location

Dear Mr/Mrs. Putri R, Thank you very much for taking the time to share such a wonderful review of your stay at Mercure Jakarta Cikini. We truly appreciate your kind words and are delighted to know that you had a pleasant and memorable experience with us. It is a great pleasure to learn that you enjoyed your stay, particularly the quality of our service and the overall comfort provided by our team. Your appreciation of our team’s attentiveness, friendliness, and dedication to ensuring a seamless stay means a great deal to us and serves as strong encouragement for everyone involved. Your positive feedback has been shared with the entire team as a source of motivation to continuously maintain and improve our service standards. At Mercure Jakarta Cikini, we believe that meaningful experiences are created through genuine care and attention to detail, and we are truly happy that this was reflected during your stay. We look forward to welcoming you back to Mercure Jakarta Cikini in the near future. Should you have any special requests or require assistance for your next visit, please do not hesitate to reach out—we will be more than happy to assist you. Warm regards, Yuni J Manicha General Manager

Well Appointed Hotel with Potential to Be Even Better

Tripadvisor 评级 4.0/5

Jondoli 经 TripAdvisor 认证的评论

Afternoon tea was stated to be available from 4:00 PM to 7:00 PM. However, when I arrived at the rooftop bar at exactly 4:00 PM, there were no staff present. I waited for approximately 10 minutes, yet no one appeared. Time management and operational readiness could certainly be improved. If afternoon tea is scheduled to start at 4:00 PM, it would be more appropriate for staff to be fully prepared and present at that time. The restaurant staff on the lower floor would benefit from further training in product knowledge and guest communication. Clear and confident explanations would help avoid confusion and enhance the overall dining experience. The room was comfortable and well-appointed, although not particularly spacious. Unfortunately, it was somewhat dusty, which caused me to sneeze throughout the night. Housekeeping supervision could be improved to ensure higher cleanliness standards. Additionally, the cups and glasses in the room had an unpleasant odor, suggesting they may not have been properly cleaned or wiped with a clean cloth. The rubber lid of the jar was also very dusty, as if it had not been cleaned for a long time. Unfortunately, I had already taken a few sips before noticing the odor, which was quite disappointing. That said, the staff were friendly, welcoming, and courteous, reflecting the service standards typically associated with Accor properties. Overall, the experience was good, and I hope to see further improvements so the hotel can continue to be a preferred choice among Accor Plus members.

Dear Mr/Mrs Jondoli Warm greetings from Mercure Jakarta Cikini. Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your honesty and your constructive comments, as they are invaluable in helping us improve our services and facilities. Please accept our sincere apologies for the inconvenience you experienced during your stay. We regret to learn about the unavailability of staff at the rooftop bar at the scheduled afternoon tea time. Your feedback regarding time management and operational readiness has been taken seriously, and this matter has been communicated to our management and the related departments for immediate review and improvement to ensure better preparation going forward. We also apologize for the shortcomings in product knowledge and communication from our restaurant team on the lower floor. Additional training and refreshment sessions will be conducted to enhance clarity, confidence, and overall guest interaction. Regarding the room condition, we are very sorry to hear about the dust, unpleasant odor from the cups and glasses, and the cleanliness issue with the jar lid. This certainly does not reflect our cleanliness standards. Your comments have been shared with our Housekeeping team and management, and corrective actions, including tighter supervision and retraining, are being implemented to prevent a recurrence. On a positive note, we are grateful for your kind recognition of our friendly and courteous team. Your acknowledgment truly motivates us to continue delivering the warm hospitality associated with Accor. Once again, thank you for sharing your experience and for being a valued Accor Plus member. We sincerely hope to have the opportunity to welcome you back and provide you with a much-improved stay in the future. Warm Regards, Alex Afriyadi Front Office Manager

Wonderful Jakarta

Tripadvisor 评级 5.0/5

elmirak2020 经 TripAdvisor 认证的评论

Great central location, helpful stuff, kids friendly hotel, variety of food in breakfast and lots of amenities.

Dear Mr/Mrs Elmirak2020, Thank you for taking the time to share your positive feedback about your stay at Mercure Jakarta Cikini. We are delighted to know that you enjoyed our strategic location as well as the variety of breakfast options provided. Your kind review is truly appreciated and serves as great motivation for our team to continue delivering excellent service. We look forward to welcoming you back in the near future. Warm regards, Yuni J Manicha General Manager

Excellent and Comfortable Stay!

Tripadvisor 评级 5.0/5

ninja_titania 经 TripAdvisor 认证的评论

One of the best hotels in Jakarta. Fast check in, comfortable, clean room, friendly staff. Room smell fresh and was already cold when we entered. Will come back+

Dear Valued Guest, With respect, We would like to express our sincere gratitude for taking the time to share your positive rating and kind review regarding your stay at our hotel. It is truly a pleasure to know that our services and facilities met your expectations. Your valuable feedback serves as great encouragement for our entire team to continuously enhance our service quality and deliver memorable experiences to all our guests. We greatly appreciate your trust and support. We sincerely look forward to welcoming you back in the future and providing you with another pleasant and memorable stay. Should you require any assistance or have special requests for your next visit, please do not hesitate to contact us. Thank you once again for your kind support. Yours sincerely, Yuni J Manicha General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 226 评论 9.1/10 位置
  • 574 评论 8.9/10 房间
  • 810 评论 9.5/10 服务
  • 22 评论 9.2/10 上网
  • 439 评论 9.2/10 食物
  • 341 评论 8.6/10 清洁度
  • 209 评论 8.5/10 早餐
  • 168 评论 9.3/10 氛围

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