Novotel London Heathrow Airport T1 T2 and T3

Nice convenient place to stay for business meeting near airport, fresh hotel with good access to airport. Restuarant is fine Rooms and service 100% the same as in any other city where are Novotel’s are: Paris, London or Brussels Recommended 100%

So angry right now with the Accor Hotels group. We arrived at the Novotel Heathrow T1/2/3 at 234 Bath Road to check in. We were met at the door by a security man who informed us that we could not enter as they were not accepting guests and had not done so for the last year! There were numerous security guards around and lots of men outside smoking. In all honesty it looked liked it was being used to house refugees. We then tried to contact Novotel and Accor with no success - no one was answering our calls!! We then spent 2 hours securing a room in a hotel for the night as we had an early flight the next morning. I am beyond angry and disappointed with Accor that this could have happened. Why were we able to book this hotel through Accor when it was being used for other purposes? I would like someone from Accor to contact us and please explain what went wrong as we have lost confidence in Accor for our future travel arrangements.

This is the worst hotel for customer experience. They steal money and the duty manager Shawn is the rudest person to walk this planet, stay away from here at all costs. He refuses to help, his tone is awful and he is extremely rude in language to the point he stands and ignores you. I wouldn’t book here if my life depended on it, unless you want to pay for an extremely poor service

Bell'hotel relativamente vicino (10 minuti di taxi o 20 di autobus) all'aeroporto di Londra Heathrow. Soggiornando spesso in questa catena, ho trovato le camere di questo hotel davvero funzionali, moderne, ma soprattutto pulite e rilassanti. Al mattino colazione a buffet ricca in puro "stile Novotel". Come indicato dal precedente recensore, gli unici problemi sono rappresentati dalla mancanza di un servizio navetta da e per i 5 terminal, ma soprattutto dalla facilità con la quale si può finire per errore nell'altro Novotel situato a circa 5 minuti quando si decide di prendere un taxi senza specificare esattamente il nome completo della struttura (NOVOTEL London Heathrow Airport T1, T2 and T3, questo. Novotel London Heathrow M4 Jct. 4 quello "sbagliato"). Fate attenzione! In definitiva Camere 9 - Pulizia 10 - Cortesia del personale 8,5 - Colazione 8, 5 - Rapporto qualità / prezzo 8,5. Per me senz'altro promosso e da ritornarci.

Moderno hotel vicino ad Heathrow. Camere pulite e bagno moderno. Unico problema è che non c’è shuttle bus da Heathrow siccome dicendo Novotel si finisce in un altro Novotel. Fate attenzione. Meglio prendere Uber. A soli 800mt da car rental center Wi-Fi buono Colazione buona