Grand Mercure Dubai City 5성

고객 평점 (ALL 평가) 4.1/5 1,277 리뷰

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호텔설명

호텔 추가 정보

  • Complimentary pick-up & drop-off to DXB Airport (T1 & T3) and key shopping & beach spots.

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 5-min walk to Al Garhoud Metro Station and close to Deira City Center, and Festival City,

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

숙박

호텔 위치

Grand Mercure Dubai City

61B Street, Garhoud, Next to Al Garhoud Metro Station
79841 DUBAI
아랍에미리트

GPS:25.250933, 55.343706

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,277 리뷰

TripAdvisor 평가  4.4/5  705 리뷰

Dreadfully in need of maintenance

트립어드바이저 평점 2.0/5

Broadwings_777 TripAdvisor 인증 리뷰

Generally in poor condition. Our room was very moldy, carpentry in bathroom water-damaged and oozing mold. Very poorly designed shower, no way of preventing water from gushing into living space. Assuming all rooms are the same, this place is a dump. The only reason I'm giving a 2 star rating is that the buffet was reasonable.

Avoid this hotel

트립어드바이저 평점 2.0/5

VIKRANT N TripAdvisor 인증 리뷰

All I can say is please avoid this hotel. It is one of worst experience that I and my family had Nothing is functional here from the staff to the food to ambience.

Dear Vikrant N, Thank you for sharing your feedback. I regret to learn that your experience did not meet expectations in several areas, including service and dining. We value all comments as they guide our efforts for continuous improvement. Best regards, Grand Mercure Dubai Ci

CLEANLINESS

트립어드바이저 평점 5.0/5

Wanja A TripAdvisor 인증 리뷰

We were extremely pleased with the level of cleanliness at the Grand Mercure Hotel Dubai. The housekeeping team kept our room in perfect condition throughout our stay. We'd also like to express our appreciation to Victor, the team leader of Room services, whose dedication and attention to every detail were truly outstanding. He ensured every request was handled promptly and professionally. Excellent service all around!

Dear valued guest, Thank you for your kind feedback regarding your recent stay at Grand Mercure Dubai City. We are delighted to hear that you were impressed with the cleanliness of your room and the exceptional service provided by Victor and our housekeeping team. Ensuring a high standard of service and attention to detail is our priority, and it is rewarding to know that we met your expectations. We hope to welcome you back in the future for another excellent experience. Goodbye, Grand Mercure Dubai City

Worst 5 star ever

트립어드바이저 평점 1.0/5

Rohitjain0750 TripAdvisor 인증 리뷰

I booked two premium suites for 3 adults and. 1 kid . When I asked for extra bed - they charged me extra for each night . The whole suite room is terrible , all wooden and toilet things are old and poor quality. Worst 5 star experience ever . Air conditioning was not working . And when complained they took so much time to even send someone . It’s 11 .10 pm n I’m tired n still waiting for someone to come n see the air conditioning. Staff is rude , I think she was Lin at the front desk , who rudely refused to provide an extra bed for the kid . I am staying in 818 . Zero rating for everything. After WAITNG for 1 hour they sent someone to collect money first and told me to wait again .

Exceptional

트립어드바이저 평점 5.0/5

Mailenda P TripAdvisor 인증 리뷰

Staff are friendly and accommodating, Olawole also very friendly and assist your needs, the room is very clean facilities like pool and gym are also good. Location is perfect specially when your traveling.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,471 리뷰 9.5/10 위치
  • 2,325 리뷰 7.6/10 객실
  • 5,981 리뷰 9.1/10 서비스
  • 47 리뷰 5.5/10 인터넷 가격
  • 1,340 리뷰 7.9/10 청결도
  • 1,073 리뷰 8.6/10 조식
  • 951 리뷰 8.9/10 분위기
  • 7 리뷰 10/10 Sustainability

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