Mercure Dartford Brands Hatch Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 3.7/5 482 comentários

Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4

Descrição

Extras do hotel

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

As nossas opções de alojamento

Localização do hotel

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
Reino Unido

GPS:51.358815, 0.25235

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

GENEVIEVES

Desfrute de uma refeição ou bebida no restaurante Genevieves e no bar temático automóvel, com vista para o lendário circuito de Brands Hatch Racing.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.7/5  482 comentários

Classificação do TripAdvisor  3.5/5  874 comentários

Spa day and deluxe afternoon tea minus the deluxe!

Nota Tripadvisor 3.0/5

Desres73 Família - Avaliação com certificação TripAdvisor

Pleasantly greeted on arrival. Experience of spa and facilities was great. Deluxe afternoon tea with fizz was booked for 2pm. Nothing deluxe about it! We arrived 10 minutes early. Unfortunately, there was only 1 member of staff running the bar, bar area and spa lunch/afternoon tea area. After 20 or so minutes my pot of tea arrived, 1 pot with a 1 cup teabag! The 1st cup I poured was ruined by a dodgy sachet of sweetener, I got a fresh cup which left me enough weak tea for 1.5 cups. No offer of fizz throughout. Over 40 minutes later I had to chase our food. Which finally arrived 15 minutes later - this was underwhelming- sandwiches were basic, cakes nothing special and then the scones were small and felt liked they’d been microwaved to warm with 1 tiny pot of jam for the 2. No tea refill offered. Leah, a member of the reception team professionally and unflinching attempted to assist in an area she was not familiar with. She was also very pleasant and professional in reception when approached. It appeared that a large crowd of staff were in training/meeting! Not helpful on a Saturday afternoon. Not good enough for the price, did not meet expectation. We had a code to access a door back into spa but this did not work. I asked a member of staff for assistance and she said she never gets it to work either so out in the cold and wet in my robe and flip flops I went to get back.

Home away from home

Nota Tripadvisor 5.0/5

Mansoon model G Avaliação com certificação TripAdvisor

Unforgettable Wedding Anniversary Experience! We recently celebrated our 20th wedding anniversary at brand hatch Mercure and I cannot express how amazing the experience was. The staff went above and beyond to make our stay so special .the room was decorated beautifully with thoughtful touches that made our anniversary feel extra magical.The room was not only beautifully decorated but also incredibly comfortable and well-maintained. It was the perfect blend of romantic ambiance and relaxation, giving us a peaceful and memorable escape. We truly felt pampered . A huge thank you to the team, very special thanks Stephanie from reservation, she always go an extra mile to help with reservations, Evi from reception with a helping hand, Jiva , Andy , every one is so friendly and helpful make great team for this hotel . Thanks to Sam and Clair from housekeeping's who made our stay forever memorable . 2 years ago accidentally we find this hotel , the beautiful pool caught our attention, since my kids only preferred this hotel, pool and the spa facilities are amazing.. clean and big rooms and bath room, very comfortable bed to sleep ,beautiful restaurant, bar , only thing we suggest bit more bright lights in the room and more choice in the menu for food and cocktails. Can’t wait to go back and stay

Business stay

Nota Tripadvisor 4.0/5

DelHall Negócios - Avaliação com certificação TripAdvisor

I stay here 2 or 3 nights a week. And the hotel is so much better than a few years ago. The welcome from Aurelie is always warm and professional. The food has improved massively with Pankesh (Pancake) in the kitchen. And Louise has a really great bar manner and well supported by Kat and the lively Amy R and her twin Amy. It is a much better hotel now as Jewel and Terry look after breakfast and make things tick nicely.

Thank you for sharing your review, we were pleased to read that you have noticed some improvements to the hotel over the past few years. We have shared your feedback with Aurelie, thank you for sharing. We look forward to you seeing the continued improvements over the next 12 months as we undertake works to the property. We look forward to seeing you soon.

Grosse déception

Nota Tripadvisor 2.0/5

Glea A Avaliação com certificação TripAdvisor

Très grosse déception pour cet hôtel: - nous étions 4(2 adultes 2 enfants) dans la chambre. Il manquait des serviettes de toilette. Je suis allée en réclamer à l accueil. On m a dit qu on m envoyait quelqu un en ramener dans la chambre mais personne n est venu. Mais à quoi bon.... - pas d eau chaude le soir pour se laver (dans notre cas nous en avons eu mais j ai entendu des personnes se plaindre de ne toujours pas en avoir le matin) -concernant la nourriture le buffet pour le repas du soir est insipide, pas de choix, nourriture de mauvaise qualité (pomme de terre pas suffisamment cuite, avec la peau encore pleine de terre! , pas de pain , pas d eau pour boire le personnel n en a remis qu a la fin de notre repas.) - Le petit déjeuner était mieux que le repas du soir mais vraiment rien d exceptionnel -la chambre était entretenue correctement mais le matelas du lit pour les enfants était très très mou. - il faisait froid dans la chambre et si on augmentait la température une ventilation bruyante se mettait en marche. - Enfin j ai oublié 1 objet sur la table de la chambre à mon départ. J ai fait 1 mail pour demander s il avait été déposé par le personnel de chambre à l accueil (j espérai pouvoir le récupérer via 1 envoi colis en payant les frais de port) je n ai jamais eu de réponse. En résumé je ne recommande absolument pas cet hôtel

Hotel con encanto

Nota Tripadvisor 5.0/5

Leo J Negócios - Avaliação com certificação TripAdvisor

Hotel con encanto y con un toque especial gracias a todos los detalles de fórmula 1 y motociclismo que hay en sus instalaciones. Buen desayuno, servicio cordial. Las diferentes salas están habilitadas para reuniones y conferencias y cuentan con cafetería de uso privado.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 275 comentários 8.3/10 Localização
  • 880 comentários 5.7/10 Quarto
  • 854 comentários 6.8/10 Serviço
  • 10 comentários 5.8/10 Internet
  • 440 comentários 4.6/10 Comida
  • 414 comentários 4.5/10 Limpeza
  • 388 comentários 5.2/10 Conforto
  • 268 comentários 5.2/10 Comodidades

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