Mercure Liverpool Atlantic Tower Hotel

Mercure Liverpool Atlantic Tower Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 2.567 comentários

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Extras do hotel

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG LIVERPOOL
Reino Unido

GPS:53.407618, -2.995191

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

VISTA RESTAURANT

Restaurante Vista oferece vistas impressionantes para o edifício Royal Liver e o rio Mersey. O restaurante serve uma seleção de pratos clássicos britânicos e internacionais e uma seleção de bebidas e vinhos.

As nossas opções de alojamento

Os quartos Privilege são mais espaçosos, com camas de tamanho King, e incluem produtos de higiene, chinelos e roupões superiores. Casa de banho, secador de cabelo, TV de ecrã plano com Freeview, utensílios para chá e café e água engarrafada. Os quartos duplos Classic dispõem de uma cama dupla, casa de banho, secador de cabelo, TV de ecrã plano com Freeview, utensílios para chá e café, ferro e tábua de engomar e cofre no quarto.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  2.567 comentários

Classificação do TripAdvisor  4.0/5  3.610 comentários

Excellent

Nota Tripadvisor 5.0/5

Pioneer34360173682 Avaliação com certificação TripAdvisor

Nice staff clean room breakfast train station very near to hotel would like better lighting in room apart from tat perfect Yes i would stay at this hotel again the reception staff are kind and help in any way they can

Tired and filthy.

Nota Tripadvisor 1.0/5

Quendale Negócios - Avaliação com certificação TripAdvisor

Filthy. This Hotel is tired and dirty. We arrived en mass for a conference at the Crowne Plaza a cross the road but were staying at the Mercury. 40 people trying to check in. One person on the reception and only 1 lift was working. Yes 1 !! Which isn’t great as I was on the 10th floor. We broke the trip up by having a beer on the second floor. I have in all my days never seen such a dirty and Delphi dated bar. This hotel says that it is a 4 star hotel. My TV was not working. Curtains were ripped and hanging off the runners. The door had a piece missing out of it at the bottom. It basically houses people from the cruise ships across the road, so they just don’t care. The staff were nice and friendly but when we told them about all the issues. They genuinely seemed embarrassed. I had to park in the NCP at the back as the hotel car park was full. Three days £53 !!!! The breakfast was OK but coffee was poor and the Orange juice was watered down. (no joke) Very dissatisfied. You have been warned.

Dear Quendale, Please accept my apologies for the shortfalls experienced. If possible I would like to discuss your feedback further with you, please contact ha0h9-fo@accor.com Kind regards

Excellent Hotel

Nota Tripadvisor 5.0/5

Sandy18Teesside Solo travel - Avaliação com certificação TripAdvisor

Absolutely 1st class - customer service was excellent from reception to catering and housekeeping. Loved it that I could Skip a clean to help the environment what a fantastic idea. 10mins walk from Liverpool One and Albert docks and my room 1022 looked out onto the Merseyside. Would certainly recommend

Dear Sandy18Teeside Thank you for your lovely 5 star review, we are delighted you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards

Disappointing

Nota Tripadvisor 3.0/5

CardiffTheresa Couples - Avaliação com certificação TripAdvisor

I visited the hotel for a birthday treat in September. The room was okay though small. The breakfast was fair. The location is great. The real problem was that the sink was blocked and despite reporting it twice, was not attended to. I reported on check out and discussed the problem with the FoH Manager who was very apologetic and said he would investigate and get back in a few days. That was 2 weeks ago and I now do not expect to hear anything. Disappointing, is how I would describe the stay at this hotel.

Dear CardiffTheresa, I apologise that we have not been in contact with you and I will investigate the reasons behind this. If you would like to discuss with me personally please do contact me on ha0h9-fo@accor.com Kind regards

Bring a warm coat if you want to sit in the bar

Nota Tripadvisor 3.0/5

kimberley188 Couples - Avaliação com certificação TripAdvisor

Rooms are fine for an overnight stay, but lack any drawer space and wardrobe area is tiny, so if you’re booked in for a few days it’s a problem. Biggest issue was how uncomfortably cold the bar and dining area is, obviously they don’t want you to drink in the bar or eat there!!

Dear Kimberley188, Thank you for providing feedback in relation to your stay which will be investigated with the Food and Beverage Manager. If you would like to discuss further, please do get in touch ha0h9-fo@accor.com Kind regards

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 2.391 comentários 9.3/10 Localização
  • 4.084 comentários 5.9/10 Quarto
  • 2.873 comentários 8.4/10 Serviço
  • 28 comentários 6.4/10 Internet
  • 1.785 comentários 5.1/10 Conforto
  • 1.622 comentários 3.6/10 Limpeza
  • 1.401 comentários 6.8/10 Pequeno-almoço
  • 755 comentários 3.2/10 Comodidades

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