Mercure МОА Берлин 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 403

Гарантия
лучшей цены
Mercure МОА Берлин - Image 1
Mercure МОА Берлин - Image 2
Mercure МОА Берлин - Image 3
Mercure МОА Берлин - Image 4
Stephanstrasse 41, 10559 БЕРЛИН, Германия

Описание

Особенности отеля

  • 336 номеров и люксов (некоторые были обновлены в 2018 г.)

  • 40 конференц-залов (до 2400 м²) с соблюдением норм гигиены, подтвержденных сертификатом MOA

  • Фитнес-центр площадью 170 м²

  • До аэропорта BER и выстав. центра ICC можно доехать по автостраде или на общ. транспорте

  • Сертификат от Sustainable Tourism/Meetings Berlin за высокие достижения

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Расположение отеля

Mercure МОА Берлин

Stephanstrasse 41
10559 БЕРЛИН
Германия

GPS:52.532171, 13.344161

Телефон
Факс +49 30 394043997

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

RESTAURANT

Мы в Moa Eat с нетерпением ждем возможности встречать гостей. Ресторан закрыт по воскресеньям, а также с 24.12 по 26.12 и 31.12.2024. Воспользуйтесь меню закусок в нашем баре!

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 403

Рейтинг TripAdvisor  4.4/5  Отзывов: 4 722

Сертификат качества 2024

Poor servcice

Примечание: Tripadvisor 1.0/5

aboumachin Деловые путешественники - Реальные отзывы TripAdvisor

Was there for business and looking to have a smooth and customer oriented service. Very terrible service at check out. Not customer nor service oriented. Do not recommend. Rooms are standard but for a king size bed would have expected 1 bed and not 2 beds with 2 mattresses united. Access is not easy and straight forward.

Big warm hug in Berlin

Примечание: Tripadvisor 5.0/5

Feezov Solo travel - Реальные отзывы TripAdvisor

The rooms in hotels have personalities. The design tells you story about the hotel and the place. Every time i go to hotel, i meditate in what i name the hotel meditation. In MoA Mercure Berlin, the room gives warmth, everything is generous, wide space for everything, to walk inside the room, to sleep, to work, to put your clothes. Room is also quiet and well isolated. the hotel location is super convenient, in the same building you can find big super market and all kind of purchases you need through different shops. Outside and near to hotel there are many good options of restaurants just steps away. I feel all this like a big hug in Berlin

Thank you for your wonderful feedback, Feezov. We're delighted that the room's design and the atmosphere at the MOA Hotel Berlin provided you with such a warm and comfortable experience. It's great to hear that our location, with its convenient amenities and nearby restaurants, added to your enjoyment. We hope to welcome you back for another "big hug" in Berlin. Your MOA Hotel Team

great

Примечание: Tripadvisor 5.0/5

Tunde O Solo travel - Реальные отзывы TripAdvisor

my view at my stay was very okay, the amenities are good and will make more visit in the future. I really had fantastic meal at the restaurant – the foods were delicious and beautifully presented. The services were also excellent, and the ambiance was cozy and inviting. I would highly recommend it to anyone looking for a lodging and great dining experience.

Thank you, Tunde O, for your wonderful feedback. We're delighted that you enjoyed your stay, appreciated our amenities, and had such a fantastic dining experience. It’s great to hear that the food, service, and ambiance met your expectations. We look forward to welcoming you back on your future visits. Your MOA Hotel Team

22h without water in the room

Примечание: Tripadvisor 1.0/5

Roland P Деловые путешественники - Реальные отзывы TripAdvisor

I stayed at this hotel for three nights, and unfortunately, my experience was very disappointing. For 22 hours, there was no water in my room, making it impossible to shower or even use the toilet. To make matters worse, the bathroom was not cleaned, and an unbearable odor filled the room since I couldn't flush or use the facilities properly. This level of service is completely unacceptable, and I would not recommend this hotel to anyone.

Thank you for sharing your feedback, Roland P. We sincerely apologize for the inconvenience caused by the water outage during your stay. Unfortunately, an unexpected pipe burst occurred resulting in a water disruption. We understand how uncomfortable this was, and we deeply regret the impact it had on your experience. While we offered alternative facilities such as restrooms and showers in other parts of the hotel, we realize this was not an ideal solution. Regarding the cleanliness of your room, we acknowledge that the water issue also affected the bathroom, which was not cleaned as usual. This was due to the lack of water, which made it impossible for our housekeeping team to properly maintain the facilities. We deeply regret that this affected your stay and appreciate your understanding. Please know that we have just sent you a direct email. We appreciate your understanding and hope to have the opportunity to welcome you again under normal circumstances. Your MOA Hotel Team

Amazing

Примечание: Tripadvisor 5.0/5

Gary W Реальные отзывы TripAdvisor

Staff were amazing and the hotel was top class. Andre’s was the man. I would recommend him for a top position in the company. Conference was clean and open Beer was chilled and the food was top notch. If I was to stay in Berlin again I would definitely stay here. Great value for money

Thank you for your wonderful feedback, Gary. We’re thrilled to hear that you had such a positive experience at the hotel and enjoyed our service. We’ll be sure to pass your kind words on to André, and we truly appreciate your recommendation. It’s fantastic to know that you found the conference facilities, food, and beverages to be top-notch. We would be delighted to welcome you back on your next trip to Berlin, and we’re grateful for your kind words about the value we offer. Your MOA Hotel Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 277 Отзывов 9.1/10 Расположение
  • 1 685 Отзывов 8.2/10 Номер
  • 1 164 Отзывов 8.4/10 Сервис
  • 25 Отзывов 6.3/10 Интернет
  • 1 205 Отзывов 9.3/10 Завтрак
  • 679 Отзывов 9/10 Чистота
  • 377 Отзывов 8.7/10 Атмосфера
  • 335 Отзывов 7.8/10 Еда

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