ibis budget Мадрид Центр Лавапьес 1 звезда

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 019

Гарантия
лучшей цены
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Calle De Valencia 8 10, 28012 Мадрид, Испания

Описание

Дополнительные услуги отеля

  • Открытая и крытая террасы

  • Завтрак - шведский стол

  • 15 минут от главных музеев

  • В 20 минутах от станции Atocha

  • В центре Мадрида

Наши номера

Местоположение отеля

ibis budget Мадрид Центр Лавапьес

Calle De Valencia 8 10
28012 Мадрид
Испания

GPS:40.40851, -3.700979

Телефон

Доступ и транспорт

Услуги отеля

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При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 019

Рейтинг TripAdvisor  3.5/5  Отзывов: 185

Great Location hotel

Примечание: Tripadvisor 4.0/5

Netty04 Couples - Реальные отзывы TripAdvisor

We arrived for a weekend stay in the city & this hotel proved to be a good location. We received a friendly welcome on arrival with information issued to us for breakfast etc. We were allocated a room on 2nd floor on the front of the hotel. The room is adequate for a weekend stay. There are no hairdryers in the room but one could be loaned from the front desk. Being on the front it was noisy with regular road traffic & people but with a bar next door it was perhaps more lively outside than others. We encountered a very noisy Sunday night so not much sleep. Not the hotels fault.

Great Area

Примечание: Tripadvisor 5.0/5

104cmidds Реальные отзывы TripAdvisor

It's the first time I've used this hotel and I will definitely go again. Staff very helpful and friendly. Rooms basic but for all we needed it was great. Had a roof terrace room so was great for sitting out. Area was good full of locals and multi cultural. So many restaurants nearby. Very close to the San fernando market. All the city is walkabout from here.

Dear 104cmidds, We are delighted to hear that you had a great experience at our hotel and that you enjoyed our convenient location. Thank you for highlighting our helpful staff and the local area's vibrant atmosphere. We are glad you found our rooms satisfactory for your needs and that you appreciated the rooftop terrace. It's fantastic to know that you explored the nearby restaurants and the San fernando market. We look forward to welcoming you back on your next visit. Best regards, ibis budget Madrid Centro Lavapies

Pleasant Surprise

Примечание: Tripadvisor 5.0/5

Roldanlopez Solo travel - Реальные отзывы TripAdvisor

Fantastic location. Very close to several subways that makes navigating Madrid very easy. Safe neighborhood. Extremely comfortable beds. Very good deal for the money. Front desk is charming and helpful. Perfect for solo travelers. Hotel is very eco-friendly, which is important.

Dear Roldanlopez, thank you for your positive review! We are delighted to hear that you had a pleasant stay with us. We are glad you enjoyed our fantastic location, comfortable beds, and the eco-friendly environment. Our team is always here to assist you. We look forward to welcoming you back soon. Best regards, Ibis budget Madrid Centro Lavapies

Good hotel but managed to ruin my stay.

Примечание: Tripadvisor 3.0/5

Velvon A Couples - Реальные отзывы TripAdvisor

The room is small but good enough. Sparkling clean & renovated (nearly new). Linen clean & fresh. Comfortable bed. Only bath towels and 1 hand towel was provided but up on request we got bath mat. Housekeeping is top notch for a budget hotel. No minibar fridge, tea coffee making facilities, hair dryer, cups/glasses etc. it’s a basic room. Hair dryer, cups are available on request. Room does not have a phone so for any requests you need to go to reception. The hotel is right opposite to Lavapies metro station. Windows are almost sound proof so once closed you will hardly hear any outside noise. Marta at reception is amazing at customer service. But… During our second night the aircon stopped working so I raised this with reception. They tried to fix it but could not. Staff offered me to move room but then informed me that the whole building did not have aircon. Could not sleep well as there was no aircon and couldn’t open the window as the hotel is in the noisy area. Next day, When I returned to the hotel in the afternoon, the aircon was fixed but the temperature was set to 22* and locked. Again I raised this with reception and they said they can’t change it due to some environmental policy (but on my day 1 I could Adjust the temperature the way I wanted ?). Plus their own poster about being environmental friendly says to keep the temperature at 19*. I asked them and explained why I needed around 19* but they refused. This made me think if the aircon was intact broken during previous night or staff had simply turned it off. Felt bit cheated as after paying for the room hotel had not offered me 100% of the service. I understand they want to be environment friendly but it should be for public areas not for rooms where guests should decide what temperature to set. I did raise this with Agoda (booking agent) and they did offer me some compensation but my 3 night sleep was still ruined. Classic example of how a potential 5 star review turned into 3 star.

Dear Velvon, Thank you for sharing your detailed feedback with us. We are delighted to hear that you found our rooms clean, comfortable, and our housekeeping service top-notch. We sincerely apologize for the inconvenience you faced with the air conditioning during your stay. Our team tried to address the issue promptly, and we regret any discomfort this may have caused. Regarding the temperature settings, on your first day with us, the system was in hit mode, as lot of guest started asking us for the air conditioning, we change it. Due to Green Key environmental policies to promote sustainability we must lock it on 22 degrees, but we understand your preference for a cooler room. We appreciate your understanding and will take your feedback into consideration for future improvements. We are glad to know that Marta provided excellent customer service. We hope to have the opportunity to welcome you back for a more pleasant experience. Warm regards, ibis budget Madrid Centro Lavapies

Excellent low-cost hotel in convenient location - Definitely recommend

Примечание: Tripadvisor 4.0/5

tinymoonbeams Реальные отзывы TripAdvisor

Location: The location is excellent. Centrally located, two minutes walking from Lavapies subway station, about fifteen minutes from the train station. Neighborhood: Very convenient. There is a Carrefour next door, a fresh fruit store across the street and there are several ethnic restaurants minutes walking from the hotel. Unfortunately, it does tend to get loud at night, so request a room on the backside of the building. Rooms: The rooms are small and simple. The beds are comfy but very narrow and kind of short. There is soap. Other amenities are available downstairs. The shower worked well and was very clean, but the doors were transparent AND there was a mirror next to the shower as well as directly opposite of it. So, your roommates will have a full view of you while taking a shower. There were a couple of shelves and two hooks, plus several hangers, to hang your clothes or jacket up on. The outlets were all European, so make sure you bring an adaptor. Breakfast: Breakfast is fresh and yummy. It is the exact same every day. There are freshly baked breads, cereals, meats, cheese, fruit, juices, coffee, tea, yogurt, eggs, etc. Simple but very nice. Recommendations for the hotel: Add a lock and doorknob to the inside of the toilets. The showers intermittently get freezing and scalding hot. Replace oranges and kiwis with fruits that are easier to peel, like mandarins or bananas. Allow guests free access to tea and coffee throughout the day, free of charge.

Dear Tinymoonbeams, Thank you for taking the time to share your feedback about your recent stay at ibis budget Madrid Centro Lavapies. We truly appreciate your kind words. We are glad to hear that you found our rooms to be comfortable, although we apologize for any inconvenience you experienced with the size of the beds. Your comments about the transparent shower doors and mirrors have been duly noted, and we will take them into account for future improvements. It is delightful to know that you enjoyed our fresh and delicious breakfast. We strive to provide a variety of options to cater to different tastes. Thank you for your recommendations. We appreciate your suggestions regarding the toilets, shower temperature, and fruit selection. Your feedback is valuable to us as we continuously strive to enhance our guests' experience. Once again, thank you for choosing our hotel, and we hope to welcome you back in the future. Warm regards, ibis budget Madrid Centro Lavapies

В сотрудничестве с TripAdvisor

Other web-users rate our establishment

  • 1 022 Отзывов 9.2/10 Расположение
  • 1 074 Отзывов 5.1/10 Номер
  • 767 Отзывов 8.9/10 Сервис
  • 16 Отзывов 8.9/10 Интернет
  • 704 Отзывов 3.2/10 Комфорт
  • 436 Отзывов 7.9/10 Завтрак
  • 413 Отзывов 8.8/10 Чистота
  • 267 Отзывов 5.5/10 Соотношение цены и качества

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