ibis budget Madrid Centro Lavapies 1 gwiazdka

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 055

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Calle De Valencia 8 10, 28012 Madryt, Hiszpania

Opis

Dodatki w placówce

  • Zewnętrzny zadaszony taras

  • Śniadanie bufetowe

  • 15 minut od głównych muzeów

  • 20 minut od stacji Atocha

  • W centrum Madrytu

Nasze pokoje

Lokalizacja placówki

ibis budget Madrid Centro Lavapies

Calle De Valencia 8 10
28012 Madryt
Hiszpania

Pozycja GPS:40.40851, -3.700979

Telefon

Dojazd i transport

Usługi placówki

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 055

Ocena TripAdvisor  3.5/5  Liczba opinii: 176

Good hotel but managed to ruin my stay.

Ocena na stronie TripAdvisor 3.0/5

Velvon A Couples - Opinia zatwierdzona w TripAdvisor

The room is small but good enough. Sparkling clean & renovated (nearly new). Linen clean & fresh. Comfortable bed. Only bath towels and 1 hand towel was provided but up on request we got bath mat. Housekeeping is top notch for a budget hotel. No minibar fridge, tea coffee making facilities, hair dryer, cups/glasses etc. it’s a basic room. Hair dryer, cups are available on request. Room does not have a phone so for any requests you need to go to reception. The hotel is right opposite to Lavapies metro station. Windows are almost sound proof so once closed you will hardly hear any outside noise. Marta at reception is amazing at customer service. But… During our second night the aircon stopped working so I raised this with reception. They tried to fix it but could not. Staff offered me to move room but then informed me that the whole building did not have aircon. Could not sleep well as there was no aircon and couldn’t open the window as the hotel is in the noisy area. Next day, When I returned to the hotel in the afternoon, the aircon was fixed but the temperature was set to 22* and locked. Again I raised this with reception and they said they can’t change it due to some environmental policy (but on my day 1 I could Adjust the temperature the way I wanted ?). Plus their own poster about being environmental friendly says to keep the temperature at 19*. I asked them and explained why I needed around 19* but they refused. This made me think if the aircon was intact broken during previous night or staff had simply turned it off. Felt bit cheated as after paying for the room hotel had not offered me 100% of the service. I understand they want to be environment friendly but it should be for public areas not for rooms where guests should decide what temperature to set. I did raise this with Agoda (booking agent) and they did offer me some compensation but my 3 night sleep was still ruined. Classic example of how a potential 5 star review turned into 3 star.

Dear Velvon, Thank you for sharing your detailed feedback with us. We are delighted to hear that you found our rooms clean, comfortable, and our housekeeping service top-notch. We sincerely apologize for the inconvenience you faced with the air conditioning during your stay. Our team tried to address the issue promptly, and we regret any discomfort this may have caused. Regarding the temperature settings, on your first day with us, the system was in hit mode, as lot of guest started asking us for the air conditioning, we change it. Due to Green Key environmental policies to promote sustainability we must lock it on 22 degrees, but we understand your preference for a cooler room. We appreciate your understanding and will take your feedback into consideration for future improvements. We are glad to know that Marta provided excellent customer service. We hope to have the opportunity to welcome you back for a more pleasant experience. Warm regards, ibis budget Madrid Centro Lavapies

Lokalizacja bardzo dobra

Ocena klientów 5.0/5

Przemysław Rodziny - Opinie potwierdzone ALL

Super szybko można dostać się w wybrane miejsce

Szanowny Panie Przemysławie, dziękujemy za pozytywną opinię! Cieszymy się, że lokalizacja hotelu spełniła Pana oczekiwania. Zapraszamy ponownie do ibis budget Madrid Centro Lavapies. Pozdrawiamy!

Bardzo dobra lokalizacja. Bardzo uczynni , mili , młodzi ludzie z obsługi.

Ocena klientów 4.0/5

Włodzimierz Pary - Opinie potwierdzone ALL

Bardzo przytulny , choć maleńki pokój. Codziennie posprzątany . Miła obsługa. Śniadania skromne, ale smaczne.

Dear Włodzimierz, thank you for your kind words. We are grateful for the positive feedback regarding the location, staff, and cleanliness. Our breakfasts are modest, but we strive to make them tasty. We are pleased that we have managed to meet your expectations. Best regards, ibis budget Madrid Centro Lavapies.

Excellent low-cost hotel in convenient location - Definitely recommend

Ocena na stronie TripAdvisor 4.0/5

tinymoonbeams Opinia zatwierdzona w TripAdvisor

Location: The location is excellent. Centrally located, two minutes walking from Lavapies subway station, about fifteen minutes from the train station. Neighborhood: Very convenient. There is a Carrefour next door, a fresh fruit store across the street and there are several ethnic restaurants minutes walking from the hotel. Unfortunately, it does tend to get loud at night, so request a room on the backside of the building. Rooms: The rooms are small and simple. The beds are comfy but very narrow and kind of short. There is soap. Other amenities are available downstairs. The shower worked well and was very clean, but the doors were transparent AND there was a mirror next to the shower as well as directly opposite of it. So, your roommates will have a full view of you while taking a shower. There were a couple of shelves and two hooks, plus several hangers, to hang your clothes or jacket up on. The outlets were all European, so make sure you bring an adaptor. Breakfast: Breakfast is fresh and yummy. It is the exact same every day. There are freshly baked breads, cereals, meats, cheese, fruit, juices, coffee, tea, yogurt, eggs, etc. Simple but very nice. Recommendations for the hotel: Add a lock and doorknob to the inside of the toilets. The showers intermittently get freezing and scalding hot. Replace oranges and kiwis with fruits that are easier to peel, like mandarins or bananas. Allow guests free access to tea and coffee throughout the day, free of charge.

Dear Tinymoonbeams, Thank you for taking the time to share your feedback about your recent stay at ibis budget Madrid Centro Lavapies. We truly appreciate your kind words. We are glad to hear that you found our rooms to be comfortable, although we apologize for any inconvenience you experienced with the size of the beds. Your comments about the transparent shower doors and mirrors have been duly noted, and we will take them into account for future improvements. It is delightful to know that you enjoyed our fresh and delicious breakfast. We strive to provide a variety of options to cater to different tastes. Thank you for your recommendations. We appreciate your suggestions regarding the toilets, shower temperature, and fruit selection. Your feedback is valuable to us as we continuously strive to enhance our guests' experience. Once again, thank you for choosing our hotel, and we hope to welcome you back in the future. Warm regards, ibis budget Madrid Centro Lavapies

Great budget hotel!

Ocena na stronie TripAdvisor 5.0/5

josephdI6348CU Opinia zatwierdzona w TripAdvisor

Great budget hotel. I would definitely stay here again. My room was very clean and quiet. The breakfast was good, including jamon, fresh sheep cheese, eggs, breads, yogurt and cereal. A friendly staff and everyone spoke English. Recommended!

Dear Joseph, We are so happy to read your review! Thank you for choosing us for your stay in Madrid and for your kind comment. We are glad to know you found with us what you need and that you would come back! We hope to welcome you again soon. Best wishes from Ibis Budget Madrid Centro Lavapiés team

Partner: TripAdvisor

Other web-users rate our establishment

  • 1 007 Liczba opinii 9.2/10 Lokalizacja
  • 1 111 Liczba opinii 4.9/10 Pokój
  • 712 Liczba opinii 8.8/10 Obsługa
  • 22 Liczba opinii 8.9/10 Internet
  • 418 Liczba opinii 7.5/10 Śniadanie
  • 405 Liczba opinii 8.2/10 Czystość
  • 279 Liczba opinii 5.4/10 Dobra oferta cenowa
  • 144 Liczba opinii 6.6/10 Udogodnienia

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