ibis budget Madrid Centro Lavapies 1 gwiazdka

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 019

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Calle De Valencia 8 10, 28012 Madryt, Hiszpania

Opis

Dodatki w placówce

  • Zewnętrzny zadaszony taras

  • Śniadanie bufetowe

  • 15 minut od głównych muzeów

  • 20 minut od stacji Atocha

  • W centrum Madrytu

Nasze pokoje

Lokalizacja placówki

ibis budget Madrid Centro Lavapies

Calle De Valencia 8 10
28012 Madryt
Hiszpania

Pozycja GPS:40.40851, -3.700979

Telefon

Dojazd i transport

Usługi placówki

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 019

Ocena TripAdvisor  3.5/5  Liczba opinii: 185

Great Location hotel

Ocena na stronie TripAdvisor 4.0/5

Netty04 Couples - Opinia zatwierdzona w TripAdvisor

We arrived for a weekend stay in the city & this hotel proved to be a good location. We received a friendly welcome on arrival with information issued to us for breakfast etc. We were allocated a room on 2nd floor on the front of the hotel. The room is adequate for a weekend stay. There are no hairdryers in the room but one could be loaned from the front desk. Being on the front it was noisy with regular road traffic & people but with a bar next door it was perhaps more lively outside than others. We encountered a very noisy Sunday night so not much sleep. Not the hotels fault.

Great Area

Ocena na stronie TripAdvisor 5.0/5

104cmidds Opinia zatwierdzona w TripAdvisor

It's the first time I've used this hotel and I will definitely go again. Staff very helpful and friendly. Rooms basic but for all we needed it was great. Had a roof terrace room so was great for sitting out. Area was good full of locals and multi cultural. So many restaurants nearby. Very close to the San fernando market. All the city is walkabout from here.

Dear 104cmidds, We are delighted to hear that you had a great experience at our hotel and that you enjoyed our convenient location. Thank you for highlighting our helpful staff and the local area's vibrant atmosphere. We are glad you found our rooms satisfactory for your needs and that you appreciated the rooftop terrace. It's fantastic to know that you explored the nearby restaurants and the San fernando market. We look forward to welcoming you back on your next visit. Best regards, ibis budget Madrid Centro Lavapies

Super

Ocena klientów 5.0/5

Michał M. Rodziny - Opinie potwierdzone ALL

Bardzo miła obsługa

Dziękujemy za miłe słowa na temat naszej obsługi. Bardzo doceniamy wysoką ocenę. Z niecierpliwością czekamy na ponowne powitanie w ibis budget Madrid Centro Lavapiés i mamy nadzieję, że ponownie spodoba się Państwu nasz hotel. Z poważaniem, IBIS Budget Madrid Centro Lavapiés

Pleasant Surprise

Ocena na stronie TripAdvisor 5.0/5

Roldanlopez Solo travel - Opinia zatwierdzona w TripAdvisor

Fantastic location. Very close to several subways that makes navigating Madrid very easy. Safe neighborhood. Extremely comfortable beds. Very good deal for the money. Front desk is charming and helpful. Perfect for solo travelers. Hotel is very eco-friendly, which is important.

Dear Roldanlopez, thank you for your positive review! We are delighted to hear that you had a pleasant stay with us. We are glad you enjoyed our fantastic location, comfortable beds, and the eco-friendly environment. Our team is always here to assist you. We look forward to welcoming you back soon. Best regards, Ibis budget Madrid Centro Lavapies

Good hotel but managed to ruin my stay.

Ocena na stronie TripAdvisor 3.0/5

Velvon A Couples - Opinia zatwierdzona w TripAdvisor

The room is small but good enough. Sparkling clean & renovated (nearly new). Linen clean & fresh. Comfortable bed. Only bath towels and 1 hand towel was provided but up on request we got bath mat. Housekeeping is top notch for a budget hotel. No minibar fridge, tea coffee making facilities, hair dryer, cups/glasses etc. it’s a basic room. Hair dryer, cups are available on request. Room does not have a phone so for any requests you need to go to reception. The hotel is right opposite to Lavapies metro station. Windows are almost sound proof so once closed you will hardly hear any outside noise. Marta at reception is amazing at customer service. But… During our second night the aircon stopped working so I raised this with reception. They tried to fix it but could not. Staff offered me to move room but then informed me that the whole building did not have aircon. Could not sleep well as there was no aircon and couldn’t open the window as the hotel is in the noisy area. Next day, When I returned to the hotel in the afternoon, the aircon was fixed but the temperature was set to 22* and locked. Again I raised this with reception and they said they can’t change it due to some environmental policy (but on my day 1 I could Adjust the temperature the way I wanted ?). Plus their own poster about being environmental friendly says to keep the temperature at 19*. I asked them and explained why I needed around 19* but they refused. This made me think if the aircon was intact broken during previous night or staff had simply turned it off. Felt bit cheated as after paying for the room hotel had not offered me 100% of the service. I understand they want to be environment friendly but it should be for public areas not for rooms where guests should decide what temperature to set. I did raise this with Agoda (booking agent) and they did offer me some compensation but my 3 night sleep was still ruined. Classic example of how a potential 5 star review turned into 3 star.

Dear Velvon, Thank you for sharing your detailed feedback with us. We are delighted to hear that you found our rooms clean, comfortable, and our housekeeping service top-notch. We sincerely apologize for the inconvenience you faced with the air conditioning during your stay. Our team tried to address the issue promptly, and we regret any discomfort this may have caused. Regarding the temperature settings, on your first day with us, the system was in hit mode, as lot of guest started asking us for the air conditioning, we change it. Due to Green Key environmental policies to promote sustainability we must lock it on 22 degrees, but we understand your preference for a cooler room. We appreciate your understanding and will take your feedback into consideration for future improvements. We are glad to know that Marta provided excellent customer service. We hope to have the opportunity to welcome you back for a more pleasant experience. Warm regards, ibis budget Madrid Centro Lavapies

Partner: TripAdvisor

Other web-users rate our establishment

  • 1 022 Liczba opinii 9.2/10 Lokalizacja
  • 1 074 Liczba opinii 5.1/10 Pokój
  • 767 Liczba opinii 8.9/10 Obsługa
  • 16 Liczba opinii 8.9/10 Internet
  • 704 Liczba opinii 3.2/10 Komfort
  • 436 Liczba opinii 7.9/10 Śniadanie
  • 413 Liczba opinii 8.8/10 Czystość
  • 267 Liczba opinii 5.5/10 Dobra oferta cenowa

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