Novotel Madrid Center 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 4 596

Gwarancja
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Novotel Madrid Center - Image 1
Novotel Madrid Center - Image 2
Novotel Madrid Center - Image 3
Novotel Madrid Center - Image 4
O Donnell 53, 28009 MADRID, Hiszpania

Opis

O hotelu

  • Pokoje rodzinne z dostępem do sieci WIFI i klimatyzacją

  • Niedawno odnowiony i powiększony taras na dachu. Piękny widok na panoramę Madrytu.

  • Hotel świadczy usługę połączenia telefonicznego z lekarzem.

  • 5 minut od parku Retiro i 3 km od bulwaru Paseo del Prado

  • Korzystaj z darmowego, ekskluzywnego smartfona "Handy" w trakcie pobytu.

Nasze pokoje

Lokalizacja hotelu

Novotel Madrid Center

O Donnell 53
28009 MADRID
Hiszpania

Pozycja GPS:40.421618, -3.672168

Telefon
Faks +34 915 74 56 01

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 4 596

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 633

Certyfikat Doskonałości 2023

A good balance of (i) distance to the center and the airport; and (ii) facilities

Ocena na stronie TripAdvisor 4.0/5

JHLKAC Couples - Opinia zatwierdzona w TripAdvisor

Choosing a vacation hotel tends to require balancing different forces (well unless you are financially unconstrained). The Novotel Madrid is not perfect but it is very good on a number of fronts. It is very close to the airport (20’ from terminal 1 in the 24H bus, with the bus stop 200 m from the hotel), it is relatively close (30’ walking) to Retiro/Barrio de Salamanca and 200 m from El Corte Ingles (Goya), the hotel per se is ok (with the add on of a very good good breakfast), and the price was among the best available when we made the reservation. This is a big hotel with lots of guests and so it is the opposite of some of the boutique places we have recently been. But taken all together is a nice choice.

We very much appreciate your comments regarding your stay at Novotel Madrid Center. It is always a pleasure to receive positive feedback. I will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @Novotelmcenter

Novotel central Madrid disappointing.

Ocena na stronie TripAdvisor 2.0/5

Karen I Couples - Opinia zatwierdzona w TripAdvisor

Busy hotel in good location to eateries, supermarkets, public transport. Basic Novotel room, rather dated. Mats under seating areas in foyer were absolutely filthy. Time wasted on second morning with them switching location of breakfast. Breakfast is usual fare for buffet. Only one out of 4 coffee machines working. Had to share table with strangers due to insufficient seating. No tea/coffee/kettle. Air con ok. Poor water pressure in showers. Worst Novotel for service and cleanliness we have ever stayed at, would class at 2 stars.

Thanks for your message Karen. We are so sorry to hear the inconveniences you are sharing with us, we will share it with our team to continue improving everyday. Hope you have a nice day, @NovotelmCenter.

Great facilities matched by the worst service ever

Ocena na stronie TripAdvisor 1.0/5

Conscioustraveller15 Opinia zatwierdzona w TripAdvisor

This is the second time I have stayed at the Novotel Madrid Centre and I hope I never am put up in this hotel again. While facilities are good and the daily breakfast is sumptuous, their wifi and general hospitality and service is just awful..the staff are just complacent and don't care about looking after their guests. They simply don't respond to service queries and rudeness is the order of the day

Thanks for your message. We apologize for not having met your expectations. We will share your email internally to continue striving every day. @NovotelMCenter

Mediocre at best

Ocena na stronie TripAdvisor 1.0/5

timezoneman Opinia zatwierdzona w TripAdvisor

Hot rooms. Disabled AC stuck in vent mode. When Thermostat says 19 actual temp is 24. Front desk gives you runaround excuses. Management lack of care or attention to detail. Why does this matter? easy. Not everyone enjoys hot rooms and lack of control over thermostat. Even in winter, given Madrid has temps that fluctuate. Open window and enjoy loud noise, so no help there for cooling. Personally I would pick Marriott any day over Novotel. The difference in these mega chains is in the attention to detail. This hotel is self proclaimed as 4 stars. In actuality I would give it 2. Hit or miss service. Depressing dark rooms with no upgrades or improvements in over a decade. Company gets us these cheapy rooms and hotel acts accordingly. Well since you insist in offering mediocre service I will keep rating accordingly. Lots of choices in Madrid, this is one to avoid

We are frankly disappointed to hear that you have found the service below your expectations. We thank you for the comment you have provided us about your experience, we will tshare it with the team. Kind regards, @NovotelMcenter

Excellent hotel, well located

Ocena na stronie TripAdvisor 5.0/5

franciscop548 Rodziny - Opinia zatwierdzona w TripAdvisor

Just spent a few days with family, hotel is centric (not center but very close), it is walking distance from El Retiro park. There are many restaurants and shops around. Big hotel, super fast check-in. Breakfast buffet was very good too, a bit crowded maybe buy i guess it depends of the time. Big rooms, and excellent beds, very comfy.

Thank you Francisco for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, @NovotelMcenter

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 886 Liczba opinii 9/10 Lokalizacja
  • 2 351 Liczba opinii 7.3/10 Pokój
  • 2 384 Liczba opinii 9/10 Obsługa
  • 58 Liczba opinii 4.2/10 Internet
  • 1 285 Liczba opinii 8.5/10 Śniadanie
  • 849 Liczba opinii 7.8/10 Czystość
  • 514 Liczba opinii 4.4/10 Dobra oferta cenowa
  • 234 Liczba opinii 3.5/10 basen

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