Novotel Madrid Center 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 318

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Opis

O hotelu

  • Pokoje rodzinne z dostępem do sieci WIFI i klimatyzacją

  • Niedawno odnowiony i powiększony taras na dachu. Piękny widok na panoramę Madrytu.

  • Hotel świadczy usługę połączenia telefonicznego z lekarzem.

  • 5 minut od parku Retiro i 3 km od bulwaru Paseo del Prado

  • Korzystaj z darmowego, ekskluzywnego smartfona "Handy" w trakcie pobytu.

Nasze pokoje

Lokalizacja hotelu

Novotel Madrid Center

O Donnell 53
28009 MADRID
Hiszpania

Pozycja GPS:40.421618, -3.672168

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 318

Ocena TripAdvisor  4.2/5  Liczba opinii: 2 699

Needs improvement

Ocena na stronie TripAdvisor 3.0/5

Charlie G Opinia zatwierdzona w TripAdvisor

rude service, rooms ok , could be better in terms of cleaning. we are Accor costumers and we have some expectation from Novotel hotels but this one was disappointing.

Dear Charlie, Thank you for sharing your feedback regarding your recent stay. I apologize for the service and cleaning issues you encountered, as we strive to meet our guests' expectations. Your comments will be taken into consideration to enhance our services moving forward. Best regards, Novotel Madrid Center

Ocena klientów 4.5/5

Lucyna Z. Pobyt służbowy - Opinie potwierdzone ALL

Bardzo miła obsługa w barze. Panie pokojówki bardzo uczynne.

Szanowna Pani Lucyno, Dziękujemy za pozytywną opinię. Cieszymy się, że mogłyśmy zapewnić Pani miłą obsługę w barze oraz pomoc ze strony naszego personelu sprzątającego. Doceniamy Pani uwagi i zapraszamy ponownie. Z poważaniem, Novotel Madrid Center

Because people like Yuri, traveling feels special

Ocena na stronie TripAdvisor 5.0/5

Irakli E Opinia zatwierdzona w TripAdvisor

From the moment I arrived, the front desk staff made me feel welcome and valued. Check-in was smooth, efficient, and handled with genuine warmth and professionalism. Every member of the team went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was spotless, beautifully maintained, and had a relaxing atmosphere. The staff’s attention to detail and willingness to help with any request truly made the experience stand out. A special thanks to Yuri at the reception for his amazing attitude and help throughout my stay. He was polite, friendly, and always ready to assist — from check-in to giving great local tips. Yuri is also a truly kind person who always finds a moment to talk and make you feel at home. He made my stay much better!

Dear Irakli E, Thank you for taking the time to share your positive experience at Novotel Madrid Center. We are delighted to hear that you felt welcomed and valued from the moment you arrived, and that our front desk staff, particularly Yuri, contributed to your enjoyable stay. It is gratifying to know that our dedication to maintaining a spotless environment and providing a relaxing atmosphere resonated with you. We pride ourselves on our team’s attention to detail and their commitment to ensuring that each guest's needs are met. Your kind words about Yuri's professionalism and warmth will certainly be shared with him and the rest of our team, as they strive to make every guest feel at home. Thank you once again for your feedback, and we look forward to the opportunity of welcoming you back in the future. Best regards, Novotel Madrid Center

Hotel rooms good, meeting rooms below average, AV support poor

Ocena na stronie TripAdvisor 4.0/5

45moniqued Opinia zatwierdzona w TripAdvisor

Comfortable bed, good bathroom, good shower. Breakfast was very luxerious, many choices, warm and cold, cheeses, bread, fresh fruit, smoothies and much more. Rooms were quite expensive, 800E for 3 nights (breakfast included). Meeting rooms were at minus one, no daylight, no athmosphere. AV support was poor despite presence of TV screens. No online meeting possible because there was no microphone connected. Food was excellent.

Dear Monique, Thank you for sharing your feedback regarding your recent stay at Novotel Madrid Center. We are pleased to hear that you enjoyed the comfort of your room, the luxurious breakfast selection, and the quality of our food. However, we regret to learn that the meeting room facilities did not meet your expectations, particularly concerning the AV support and overall atmosphere. Your comments will be noted as we strive to enhance our services. We appreciate your insights and hope to have the opportunity to welcome you back in the future. Best regards, Novotel Madrid Center

Yuri made the biggest impact on the wonderful impression about this Novotel

Ocena na stronie TripAdvisor 5.0/5

smvls Opinia zatwierdzona w TripAdvisor

A good hotel in a great location. Very convenient for getting anywhere. Special thanks to Yuri, who was incredibly welcoming and warm.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 567 Liczba opinii 8.9/10 Lokalizacja
  • 1 881 Liczba opinii 6.9/10 Pokój
  • 1 728 Liczba opinii 8.7/10 Obsługa
  • 40 Liczba opinii 2.3/10 Internet
  • 1 103 Liczba opinii 5.6/10 Komfort
  • 987 Liczba opinii 8.8/10 Śniadanie
  • 666 Liczba opinii 7.5/10 Czystość
  • 410 Liczba opinii 3.5/10 Dobra oferta cenowa

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