Informacja

Mercure Madrid Centro 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 2 179

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Mercure Madrid Centro
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+ 18 Usługi

O hotelu

  • W centrum Madrytu naprzeciwko muzeum Prado, 10 minut od dworca szybkiej kolei Atocha

  • Mały, urokliwy pokój

  • Bezpłatna sieć WIFI w całym hotelu.

  • Nie akceptujemy zwierząt

  • Sale konferencyjne, idealne do organizacji spotkań i prezentacji

Usługi w hotelu i w okolicy

Zameldowanie od: 13h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż hotelowy Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Portier
  • Concierge
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 3
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Madrid Centro

Calle Lope De Vega 49
28014 madryt
hiszpania

Tel: +34913600011

Faks: (+34)91/4292391

Zameldowanie od: 13h00

Wymeldowanie do: 12h00

  • Samolotem

    BARAJAS W 12km / 7,46 mil

  • Pociągiem

    ATOCHA W 0,8km / 0,5 mil

Pozycja GPS:40.4139175, -3.6944082999

Nasze pokoje

Goście z pewnością przeżyją wspaniałe chwile w kompleksowo wyposażonych pokojach, których wystrój jest inspirowany Złotym wiekiem hiszpańskiej literatury, dziełami pisarza Lope de Vega i XVII-wiecznym Madrytem.

Nasze restauracje i bary

SNACK BAR

Zdjęcie nieumowne

  • Poniedziałek Zamknięte
  • Wtorek Zamknięte
  • Środa Zamknięte
  • Czwartek Zamknięte
  • Piątek Zamknięte
  • Sobota Zamknięte
  • Niedziela Zamknięte

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 3

  • Maks. rozmiar: 45 m²

  • Maks. pojemność: 40 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Madrid Centro

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 2 179

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 208

Good hotel well located in Madrid

Ocena na stronie TripAdvisor 4.0/5

RED300975 Business - 24/09/2021 Opinia zatwierdzona w TripAdvisor

The hotel is well located close to the Pardo and all the convenient activities in center of Madrid. The hotel and the room are really clean and the comfort of the bed is good. The service is normal and the personnel is helping in case of need

Love this hotel!

Ocena na stronie TripAdvisor 5.0/5

clarep437 15/09/2021 Opinia zatwierdzona w TripAdvisor

Great hotel with exceptional staff near the best museums in Madrid.What more could you ask for? I always stay here when in Madrid. I felt very COVID safe during my stay. Everything is really clean. Beds are super comfortable.

Świetna lokalizacja, bardzo uczynny i serdeczny personel

Ocena klientów 4.5/5

Tadeusz Znajomi - 14/09/2021 Opinie potwierdzone ALL

Bardzo miły personel. Życzliwy i pomocny. Czystość jest faktycznie na pierwszym miejscu. Miejsce ciche choć w centralnym punkcie miasta

Great location and service

Ocena na stronie TripAdvisor 4.0/5

davidwilson2021 22/08/2021 Opinia zatwierdzona w TripAdvisor

The hotel is central to Madrid and the guest services are perfect. A parking is available. Breakfast is great. The entire staff was extremely nice. Rosario and Antana provided extraordinary friendly services.

Dobry

Ocena klientów 4.0/5

Bronisław Jedna osoba - 10/02/2020 Opinie potwierdzone ALL

Był to szybki nocleg mały przystanek. Miła obsługa życzliwy pan na recepcji. Fajnie że podwyższono standard pokoju. Pokoje jednak starego typu wysłużone i brudne foldery reklamowe. Wyremontowane chyba niedawno łazienki. Tak na chwile dobry Hotel. Dobra Lokalizacja.

Dear BRONISLAW W., From part of the Hotel Mercure Madrid Centro**** we would like to thank you for your incredible review that you have uploaded. We work everyday to keep improving our services,amenities and instalations. We hope that you could visit us once again! Kind Regards, Hotel Mercure Madrid Centro****

Brilliant location

Ocena na stronie TripAdvisor 5.0/5

K4740OQjohn Couples - 25/12/2019 Opinia zatwierdzona w TripAdvisor

Near all the main museums, great staff and rooms. Local restaurants tapas bars nearby and main shopping area 15 minutes walk through streets full of character. Plenty of varied things to do and hotel arranged day trips to Segovia and El Escorial were equally good. All in all an excellent city break. Thank you.

Ideal location for Museums and Art Galleries

Ocena na stronie TripAdvisor 5.0/5

chrisjevans Couples - 02/12/2019 Opinia zatwierdzona w TripAdvisor

Modern, comfortable hotel with helpful, friendly multi-lingual staff. Everything necessary for business traveller or tourist without unnecessary luxury and at a reasonable price. Copious breakfast menu.

Msr Jevans, First of all thank you for your amazing review about our staff. We are always available to the guest because for us the client is the most important. We love knowing that you have spent a pleasant stay with us. We hope to see you again soon. Mercure Madrid Cento ****

good location in the center of Madrid

Ocena na stronie TripAdvisor 4.0/5

isa2882 Business - 02/12/2019 Opinia zatwierdzona w TripAdvisor

Weak points No welcome drink as promised for Accor Hotel members The room was situated near a noisy street, difficult to sleep However the hotel is perfectly located in the center of Madrid, just next to Prado Museeum

Ms Isa, Before all else we offer an apology for not being able to satisfy what was promised if you belong to the categories Platinum, Gold, Silver or Diamond, but if you belong at Classic category you could not receive the welcome drink. Moreover, we feel the inconvenience caused by street noise. If you come back at our hotel again we will offer you to stay in an indoor room. Thanks for the feedback, Mercure Madrid Centro****

Miły pobyt

Ocena klientów 5.0/5

Marcin Znajomi - 16/11/2019 Opinie potwierdzone ALL

Czysty i zadbany hotel, miła obsługa dobre śniadanie.

Dear Z., It is always a pleasure to receive positive feedback. Thank you for sharing your experience. Sincerely, Front Office Manager

great hotel with great team !

Ocena na stronie TripAdvisor 5.0/5

JamesX_12 Business - 23/10/2019 Opinia zatwierdzona w TripAdvisor

This hotel is perfect: very central , close to a lot of restaureant, cloe to museumes , close to metro ! It is very clean. The team is amazingly at your service : trying to sort out any issue i had. The breakfast buffet is great and generous : i liked it ! The only way to progress for this venur should be to refresh the rooms :their are great but a lit old fashionned.

Dear James X, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

two nights in Madrid

Ocena na stronie TripAdvisor 4.0/5

tnoyama Couples - 21/10/2019 Opinia zatwierdzona w TripAdvisor

Great location and good service and good breafast. Next time I will stay at least 4 nights in Madrid. We planned 3 nights in Toledo this time, but 4 nights in Madrid and 2 nights in Toledo could have been better plan.

Dear Tnoyama, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

Well located hotel

Ocena na stronie TripAdvisor 5.0/5

ChasVI Couples - 17/10/2019 Opinia zatwierdzona w TripAdvisor

We have stayed in many Mercure hotels before and this one was conveniently located for Atocha Station, old Madrid and the Prado etc. We had a junior suite at the top of the hotel with a balcony. The reception staff were exceptionally helpful with local knowledge.

Dear ChasVI, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

September stay Mercure Madrid Centro

Ocena na stronie TripAdvisor 4.0/5

SteveGSpoke Couples - 25/09/2019 Opinia zatwierdzona w TripAdvisor

The hotel is located very central to a number of attractions with plenty of good restaurants close by with the red and yellow city bus tours located just across the road which can be booked at the hotel

Dear SteveGSpoke, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martín Front Office Manager

A GOOD STAY

Ocena na stronie TripAdvisor 5.0/5

jkreynolds1 Family - 22/08/2019 Opinia zatwierdzona w TripAdvisor

Excellent hotel in a super location for the city. The hotel team could not have been better, making our stay very relaxing and stress free. Breakfast was excellent, well presented and setting you up for the day.

Nice small hotel in Madrid

Ocena na stronie TripAdvisor 5.0/5

LAMLAM13 Family - 12/08/2019 Opinia zatwierdzona w TripAdvisor

The location is a bit remote to the main attractions in Madrid. However both the hardware and software of the hotel is excellent. Very attentive staff give us a warm welcome. The restaurant suggested by the staff is really nice and as described. The hotel room facilities is nice and in good condition.

Dear LAMLAM13, Thank you so much to choose Mercure Madrid Centro Hotel for your stay in Madrid and thank you to send this beautiful comments. You are a very honest and generous people and the whole team are very pleased with your awesome words to us and this hotel. I am very happy to hear you liked the facilities but most of all I am especially pleased that you enjoyed the service provided by our staff. It is glad to read they provided to you an efficiente service to help you. I always feel this is the most important and lasting memory of a hotel. It will be a pleasure to host you again in future. With best wishes and regards, Mirian Martín Front Office Manager

Great time in Madrid

Ocena na stronie TripAdvisor 5.0/5

Johnson Y Couples - 12/08/2019 Opinia zatwierdzona w TripAdvisor

We had a really great time in Madrid and the main reason is that we stayed in Mercure which is in the center area. The location is beautiful. It is very convenient to walk every direction to look those fantastic buildings. It is right in the center of Golden art triangle. The famous museum Prado is right cross the street. We stayed in the museum for a whole day! The breakfast was really great in this hotel. The service is excellent. They managed well even thought it was super crowded sometimes in the morning. I’m very glad that I made a good choice. It made our trip more memorable!

Dear Johnson Y, First of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and liked the hotel and location. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It will be a real pleasure for us to host you in our hotel again. With kind regards, Mirian Martín Front Office Manager

Memorable Stay in Madrid

Ocena na stronie TripAdvisor 5.0/5

Mohan1956 Friends getaway - 02/08/2019 Opinia zatwierdzona w TripAdvisor

Hotel is centrally located, staffs were pleasant and inviting and eager to help. Guided us with local areas and activities. Breakfast is reasonably good served from 7am to 11 which helped us as late risers. Overall good people there to make our stay comfortable.

We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

So beautiful , and comfortable

Ocena na stronie TripAdvisor 5.0/5

Manona A Solo travel - 26/07/2019 Opinia zatwierdzona w TripAdvisor

The location is excelllent, 10 minutes from atocha train station .The breakfast is lovely , the service is beautiful, the staff is helpful . The rooms are very clean. The area is quiet, and no much noise

Dear guest, We are very happy to read that you had a great time in our hotel! We do our best to give the best possible customer service to our guests. Furthermore we would like to thank you for leaving a positive comment, this motivates the team only more to keep giving their best. Kind regards, Reception

An Excellent Hotel in the Heart of Madrid

Ocena na stronie TripAdvisor 5.0/5

koko_waki Family - 07/07/2019 Opinia zatwierdzona w TripAdvisor

We decided to stay in Mercure Madrid because of the good reviews and the recommendations of our friends. We had a lovely stay there as our suite was clean, quiet, convenient and equipped with all the amenities we needed. The location is perfect in front of El Prado Museum and everything was within walking distance. The breakfast is delicious and various with high quality choices. We highly recommend this hotel to visitors of Madrid interested in shopping and city center.

Hello, Thank you for leaving a comment, we are very happy to hear that you had a great time in our hotel. We hope that when you're planning on coming back to the city, we will be your choice again. Best regards

Dont' forget anything expensive in your room

Ocena na stronie TripAdvisor 3.0/5

Pariskunta_Lahti Business - 05/06/2019 Opinia zatwierdzona w TripAdvisor

If you forget anything in your room in Mercure Madrid Centro you won't get it back. I used a blouse on Saturday evening and put it on my bed when going to sleep. Left early in the morning and noticed at home in the afternoon that the blouse was forgotten on the bed. Informed hotel immediately but got the answer that there nothing was left in the room. They also checked the laundry but didn't find anything. Someone is now having fun with my expensive blouse...

Dear guest, We are very sorry for the inconvenience caused by the loss of your blouse since it was a mistake of the cleaning staff not to distinguish the blouse from the rest of the bedding. We act as quickly as possible in this situation and we hope it does not happen again. Again, I apologize for the inconvenience. Best regards.

Najnowsze opinie: 20

Partner: TripAdvisor

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