美憬阁图卢兹 La Cour des Consuls 水疗酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 640 评论

美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 1
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 2
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 3
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 4

描述

酒店其他优惠

  • 经典建筑元素

  • 美食餐厅

  • 适合家庭入住(可租借婴儿浴缸、温奶器、高椅......)

  • 安全无忧的私人停车场,提供代客泊车服务(付费)

  • 可携带宠物

我们的客房

预订此酒店

酒店位置

美憬阁图卢兹 La Cour des Consuls 水疗酒店

46 rue des Couteliers
31000 图卢兹
法国

GPS:43.599411, 1.441731

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CENACLE

Le Cénacle 是 Consuls 酒店的餐厅,欢迎您在这里举办商务和私人晚宴。我们的主厨精心设计了一份将植物、海鲜和陆地美食巧妙结合的菜单。需要预订。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  640 评论

TripAdvisor 评级  4.5/5  611 评论

Avoid

Tripadvisor 评级 1.0/5

kmiotekc Couples - 经 TripAdvisor 认证的评论

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

1 star hotel and NOT a 5 star hotel

Tripadvisor 评级 1.0/5

Anna S 经 TripAdvisor 认证的评论

Dear guest, I thank you for taking the time to share your feedback following your stay at La Cour des Consuls. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered. Regarding your comments about breakfast, we would like to clarify that our buffet offers a variety of freshly cut fruits, including grapefruit, apples, mandarins, bananas, and more, as well as whole fruits. We aim to provide a rich and diverse selection, and we regret that this was not your impression during your visit. The breakfast room, designed in a British lounge style, includes both low, comfortable sofas and higher tables with chairs to accommodate different seating preferences. We strive to create a warm and inviting atmosphere and apologize if this did not suit your expectations. Concerning the issues raised about your room, we would like to clarify that the marks you observed in the shower area were caused by a lifted siphon plate, revealing deposits formed by water accumulation. We regret this oversight and sincerely apologize for it. As a gesture of goodwill, we offered compensation, which you accepted, and we apologize if this did not fully meet your expectations. We are truly sorry that you did not appreciate the style of our décor, which is designed to reflect the elegance and charm of our historic property. Your comments are valuable to us as we continuously strive to improve our services, and we will ensure that our teams remain attentive to all details. Once again, we apologize for your experience and thank you for bringing these matters to our attention. Best regards, Lamia Salah Hotel Manager

New Year’s Eve break with friends

Tripadvisor 评级 5.0/5

444ruthh Friends getaway - 经 TripAdvisor 认证的评论

Dear guest, I thank you so much for your kind words and this detailed review. We are truly delighted to hear that you and your group had such a memorable stay with us over the holiday season. It’s wonderful to know that you enjoyed the News Year's Eve wit the special menu from our Chef Hippolyte and the entertainment, your room, the bar, and the breakfast selection. We are also grateful for your compliments about our teams; providing excellent service is something we take great pride in, and your kind words are deeply appreciated. It would be our pleasure to welcome you back in the future. Thank you once again for recommending us so highly. Lamia Salah Hotel Manager

Great hotel in the heart of Toulouse

Tripadvisor 评级 5.0/5

newyork355 经 TripAdvisor 认证的评论

Dreadful customer service

Tripadvisor 评级 1.0/5

Marshymom 家庭住宿 - 经 TripAdvisor 认证的评论

Dear guest, I thank you for your review regarding your stay at La Cour des Consuls. I'm sorry to read that the experience didn't answer your expectations. I can assure you that I avec shared your comments with my team in order to better understand your insatisfaction. I would like to inform you that we never guarantee adjoining rooms, but we did ensure that the rooms assigned to you were on the same floor, as per your explicit request. Our 32 rooms boutique hotel offer different types of categories and rooms and with the hotel fully booked and the upgrade of category requested during your stay, unfortunately it was not possible to answer positively to your kind request. Regarding the breakfast buffet hours, our staff is on-site from 6:00 AM to 3:00 PM, and the buffet opens precisely at 6:45 AM. It is consistently restocked throughout the morning to ensure that all guests can enjoy it at their convenience. I am sorry to hear that the information provided to you over the phone did not meet your expectations. I will make sure to share your comments with our entire team, as we are always striving to improve. We hope to have the opportunity to welcome you back in the future and regain your trust. Regards Lamia Salah Hotel Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 238 评论 9.6/10 位置
  • 378 评论 6.7/10 房间
  • 485 评论 8.9/10 服务
  • 7 评论 3.6/10 上网
  • 151 评论 7.9/10 早餐
  • 72 评论 4.7/10 清洁度
  • 63 评论 3.4/10 性价比
  • 48 评论 9.2/10 酒吧和饮品

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