La Cour des Consuls Hotel & Spa Toulouse MGallery 5 星

客户意见评级 (ALL 评级) 4.5/5 610 评论

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La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 1
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 2
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 3
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 4
46 rue des Couteliers, 31000 图卢兹, 法国

描述

酒店其他优惠

  • 经典建筑元素

  • 美食餐厅

  • 适合家庭入住（可租借婴儿浴缸、温奶器、高椅......）

  • 安全无忧的私人停车场，提供代客泊车服务（付费）

  • 可携带宠物

我们的客房

酒店位置

La Cour des Consuls Hotel & Spa Toulouse MGallery

46 rue des Couteliers
31000 图卢兹
法国

GPS:43.599411, 1.441731

电话
传真 +33 5 34 31 67 34

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CENACLE

Le Cénacle 餐厅是领事馆餐厅，我们每天热忱欢迎您来此举办商务宴请或私人用餐活动。享受我们的主厨对经典法国美食的新鲜演绎。预订是必要的。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  610 评论

TripAdvisor 评级  4.4/5  624 评论

卓越奖 2025

A very bad - and expensive booking experience and a disappointing room.

Tripadvisor 评级 1.0/5

Berit E 经 TripAdvisor 认证的评论

A very bad - and expensive booking experience and a disappointing room: We booked a hotelroom from the hotels webpage and when we received the booking confirmation, the price was suddenly raised 50% - a lot more, than we had agreed to pay, and a lot more than the prices announced on the homepage. When we asked at the reception, the explanation was: “you have booked the room from our old webpage - and there is nothing we can do about that”. The “double priced room” was an attic room with a double bed, a bathtub and a zink in the same room and a toilet in a closet. If you wanted to “enjoy the beautiful view of the city from the luxury room”, you would need to stand on a chair. The only positive thing I can say about this hotel is, that the food in the Brasserie was fine - apart from this, I can absolutely not recommend this hotel.

Dear 619Berite, Thank you for taking the time to share your feedback. We would like to clarify that your reservation was made through an online travel agency. As such, the hotel has no control over the rates applied by these platforms, and unfortunately we cannot modify or adjust them directly. The confirmation of your booking clearly reflects the rate selected at the time of reservation. We are sorry to read that the room allocated did not meet your expectations. However, this room is indeed featured in photos across all our official websites and accurately reflects what we offer. It is also one of our most requested rooms by many guests, who particularly appreciate its unique character. We are pleased that you enjoyed your dining experience at our Brasserie, and we regret that your overall stay did not reflect the experience we strive to deliver. Kind regards

Rooms need upgrading

Tripadvisor 评级 3.0/5

NYC_2008_FC 家庭住宿 - 经 TripAdvisor 认证的评论

I really feel that calling this a 5 star hotel is misleading. We stayed in a junior suite and the carpets in the room smelt and looked quite dirty. It was the same issue in the stairs going up to the room in the annex, the walls had scuffs and signs of damage. The bathroom was fine (I didn’t look too closely at the black marks in the corner) but the bed was quite uncomfortable. Overall this was not a pleasant experience. The staff is nice and that is the only reason why I am giving it 3 stars.

Untrained staff and poor standards. A three star experience at it’s best.

Tripadvisor 评级 3.0/5

ziba12 Solo travel - 经 TripAdvisor 认证的评论

Extremely Disappointing Stay – Felt Like a 3-Star Hotel This hotel markets itself as five-star, but the experience was far from it. The room was dirty, the carpet stained, and there were flies inside — I killed three. When I reported it, the manager arrived with bug spray and offered to use it while I was still in the room. I refused. That response alone was concerning and unprofessional. The front desk rarely answered calls, and I had to go down multiple times just to get basic assistance. When I finally spoke to someone, I was told, “We’re just busy.” Room and bar service were also disappointing. The menu was extremely limited, and I couldn’t find anything suitable to eat. While the staff were polite, they were clearly untrained and unprepared to manage a five-star property. The overall lack of professionalism and service made this feel more like a three-star hotel — certainly not worth the price.

Dear guest, Thank you for taking the time to share your feedback. We’re truly sorry to learn that your experience fell so far short of expectations, and we regret that your stay did not reflect the standards we strive to maintain. We apologize that you have noticed the presence of flies in your room during the very hot summer season. Nevertheless, we would like to mention that we have treated the hotel against them to avoid this inconvenience. We regret to read that the menu did not satisfy your wishes. However, we propose a large range of products like the Lauragais Bean Hummus, Cassoulet from the Maison Garcia, Veal Blanquette, among many other dishes that are local and high quality. Also, please note that our brasserie is open continuously from 11 a.m. to 10 p.m., and we also have a gastronomic restaurant open from Tuesday to Saturday for lunch and dinner. Finally, we are sorry that you could not have directly access to the receptionist as requested. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Sincerely, Lamia Salah General Manager

Loved staying here.

Tripadvisor 评级 5.0/5

dpjulie Couples - 经 TripAdvisor 认证的评论

We loved this beautiful hotel. The staff were super friendly and nothing was too much trouble. The valet parking was easy. Great easy walk into the centre and all the beautiful restaurants. The breakfast was great. The courtyard was a perfect place for a drink and also dinner.

Avoid

Tripadvisor 评级 1.0/5

kmiotekc Couples - 经 TripAdvisor 认证的评论

This hotel was such a complete disaster that we shortened our say there. The room was old and mouldy with stained carpet floor, the bathroom was not clean and ice cold. After complaining, we were not offered another room and temperature in the bathroom was not fixed. Breakfast is to be taken on sofas, which in unpractical, and the buffet was not even worth a 4 star hotel. Some people were having breakfast in their winter coats! After complaint, this improved the next day. Fortunately we had a booking that allowed us to cancel our last night even if the refund was ridiculous. Avoid this place at all cost, it is not 5 stars but only rip-off.

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 234 评论 9.4/10 位置
  • 380 评论 6.3/10 房间
  • 492 评论 8.2/10 服务
  • 8 评论 9/10 上网
  • 150 评论 7.8/10 早餐
  • 79 评论 3.4/10 清洁度
  • 53 评论 7.6/10 酒吧和饮品
  • 53 评论 3.1/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。