图卢兹玛玛谢尔特酒店 4 星

Name: 图卢兹玛玛谢尔特酒店 - ALL
Address: 54 56 Boulevard Lazare Carnot, 图卢兹, 31000, FR
Telephone: +33531505005
Rating: 4.5

客户意见评级 (ALL 评级) 4.5/5 2,393 评论

保证最优惠房价

31 查看 31

54 56 Boulevard Lazare Carnot, 31000 图卢兹, 法国

查看价格

图卢兹玛玛谢尔特酒店

客房和餐厅设计精致、生动有趣、价格实惠、深受广大客人的喜欢

120 间舒适的连通客房、可容纳 42 人的 CinéMama 电影院、可用作露台的内庭院、带壁炉并供应阿根廷烤肉的温馨餐厅、美味鸡尾酒、智能会议设施，以及带披萨炉的绝美屋顶。我们还为小朋友们精心准备了以下选项：儿童菜单、3 岁以下儿童的免费早餐、应要求提供的免费婴儿床。

酒店其他优惠

42 座位私人电影院
屋顶烧烤和阿根廷烧烤
大堂、餐厅和客房设计活泼多彩
提供 4 间单间公寓（会议室）
位于图卢兹市中心 Boulevard Lazare Carnot

我们的客房

客房

小玛玛双人房

2 个人最多
15 m² / 161 sq ft

床上用品 1 x 双人床

客房

中型玛玛双人房

2 个人最多
18 m² / 193 sq ft

床上用品 1 x 特大床

客房

中型玛玛双床房

2 个人最多
21 m² / 226 sq ft

床上用品 2 x 单人床

客房

大型玛玛双人房

2 个人最多
23 m² / 247 sq ft

床上用品 1 x 特大床

客房

大型玛玛无障碍双人房

2 个人最多
23 m² / 247 sq ft

床上用品 1 x 特大床
无障碍房间

客房

超大玛玛房

2 个人最多
35 m² / 376 sq ft

床上用品 1 x 特大床

客房

超大玛玛家庭房

4 个人最多
18 m² / 193 sq ft

床上用品 1 x 特大床和 2 x 两张单人床

客房

带露台的超大玛玛房

4 个人最多
32 m² / 344 sq ft

床上用品 1 x 特大床和 1 x 单人沙发床

客房

大型玛玛无障碍双人房

2 个人最多
23 m² / 247 sq ft

床上用品 1 x 特大床
无障碍房间

酒店位置

图卢兹玛玛谢尔特酒店

54 56 Boulevard Lazare Carnot
31000 图卢兹
法国

GPS:43.605414, 1.449934

+33 5 31 50 50 05

火车站
直升机停机坪/飞机场
高速公路出口

A20 A64 A62 A61

高速公路出口

访问: 100 m / 0.06 mi 15 min drive

JEAN JAURES

火车站

访问: 500 m / 0.31 mi 5 min walk / 2 min drive

MARENGO SNCF

火车站

访问: 900 m / 0.56 mi 10 min walk / 2 min drive

LASBORDES

直升机停机坪/飞机场

访问: 5.8 km / 3.6 mi 14 min drive

酒店服务

从15:00 办理登记入住手续 - 从12:00 办理退房手续

酒店内

欢迎宠物
餐厅
轮椅可通行
无限网络
空调
早餐
酒吧
会议室
100% 无烟酒店

MAMA RESTAURANT TOULOUSE

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

预订

MAMA BAR TOULOUSE

在我们的 Island Bar 酒吧与朋友欢聚，尽情享用美味的鸡尾酒，还可在 6 个投影屏幕上观看视频！

MAMA ROOFTOP TOULOUSE

在屋顶酒吧享用一杯上好的鸡尾酒，结束一天的工作后在此纾解压力，体会有趣（甚至难忘）的邂逅，或者只是简单放松一下，一切都随心所欲！

会议和活动

会议室数量: 4
最大房间的表面: 65 m² / 699 sq ft
最大座位容量: 44
宴会的最大容量: 0

了解更多信息

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5 2,393 评论

TripAdvisor 评级 4.3/5 492 评论

Mama’s a bit of a tramp

IntDev 商务住宿 - 2024-12-4 经 TripAdvisor 认证的评论

Location is good, room adequate, but no frills. Drink the lonely single bottle of water in the mini bar and remain parched for the rest of the week, it won’t be replaced. The breakfast room bustles with self important staff rushing back and forth, where to? No idea, the coffee’s cold, the eggs? a bowl of slop, bacon had ran out, as had the beans. It’s France so they had baguette and that’s about it. Couldn’t find a spoon, or an egg cup, and struggled to locate a plate. Food, awful. Service, chaotic. But, bed was ok…

位置好，住得不错

Shane 商务住宿 - 2024-10-26 所有已确认评论

位置靠近地铁站，方便外地来的客人出行。有自己的餐厅，吃饭会客极其方便。但是，入住前有询问是否有一次性牙膏牙刷提供，回复是有的，但我实际入住时候房间里并没有。其次，我于大概上午 10 点抵达，预定后有询问，只要有房间就可以提前入住，结果我到了下午 3 点理应可以入住的时候跟我说还需要等待，后来我说我从离开家搭乘国际航班到现在已经超过 24 小时，之后才算是给我安排了房间，所以明明是已经有房间了。另外，最后开具的收据上显示的是每晚的浮动房价，有一晚超过了 200 欧，这个对于需要公司报销费用会遇上麻烦，因为公司差旅规定中会对每晚房费有限额。而我实际在 booking 上预定时候并没有显示每晚的房价，显示的是总房费，当时平均房费是符合公司政策的。最终，前台称没法开具只显示总房费或者是平均房费的收据，称这样是违法的。

Hello Xu, Thank you for sharing your feedback with us 🤩 Indeed, the checkin is at 3:00pm: if a room is ready earlier, we give to our guests, but it is not always the case as the checkout is at 12:00am. Regarding the invoice, we can not just put the amount paid, we have to put the details per night, but the total amount paid is written at the bottom We will be happy to welcome you anytime, Mama ❤️ Xu, Mélanie Front Office Supervisor.

A disappointing return visit

Phil G 2024-10-12 经 TripAdvisor 认证的评论

My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

fireminx Couples - 2024-9-16 经 TripAdvisor 认证的评论

Why wouldn’t you stay at Mama Shelter while in Toulouse? It’s in a great location, there’s a lovely restaurant (sometimes with live music) and a rooftop bar that boasts a pretty sweet view of parts of the city! The staff is friendly, the room comfortable, and you can pretty much walk to everything (or catch transportation) from there. Definitely recommend, and would for sure stay at other Mama Shelter locations. 10/10

酒店位置很好，前台很热情。

Tony 商务住宿 - 2024-6-18 所有已确认评论

Hello Xiaoliang Z.! Thank you so much for your feedback, your comment made the whole Mama Gang really happy! We hope to see you again soon 😊 Mama <3 Xiaoliang Z. Emma Receptionist

合作伙伴包含 TripAdvisor

网络用户评价

其他网络用户评价我们的酒店

709 评论 9.2/10 位置
1,129 评论 6.9/10 房间
1,673 评论 8.8/10 服务
784 评论 9.4/10 氛围
692 评论 7.5/10 食物
594 评论 6.8/10 舒适度
562 评论 8.6/10 早餐
375 评论 8.1/10 设施

131 评论 9.1/10 位置
287 评论 6.9/10 房间
317 评论 8.8/10 服务
133 评论 8.4/10 早餐
131 评论 9.4/10 氛围
113 评论 7.6/10 食物
67 评论 7.5/10 清洁度
27 评论 3.7/10 性价比

91 评论 8.9/10 位置
195 评论 7.3/10 房间
261 评论 8.9/10 服务
112 评论 9.1/10 氛围
88 评论 9.1/10 早餐
65 评论 7.9/10 食物
63 评论 8/10 设施
54 评论 7/10 清洁度

37 评论 9.2/10 位置
67 评论 6/10 房间
82 评论 8.6/10 服务
36 评论 8.9/10 早餐
27 评论 9.3/10 氛围
25 评论 7.6/10 食物
23 评论 8.2/10 设施
10 评论 7.1/10 清洁度

22 评论 9.4/10 位置
48 评论 7.4/10 房间
58 评论 9.1/10 服务
22 评论 8.4/10 早餐
21 评论 9.2/10 氛围
13 评论 8.1/10 设施
7 评论 7.8/10 食物
7 评论 7.5/10 清洁度

支持方 Trustyou

免费：成为会员

预订此酒店时：

我获得了等级积分和奖励积分
我可以使用我的奖励积分
我享受礼遇
我可以享受会员价
我可以享受会员价

我们在附近的其他酒店

美居图卢兹中心威尔森卡比托利欧广场酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 (1130 评论)

位于 151 m

看酒店

翰悦阁图卢兹中心市政厅酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 (648 评论)

位于 169 m

看酒店

图卢兹中心威尔逊诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 (1226 评论)

位于 228 m

看酒店

美居图卢兹圣乔治中心酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 (986 评论)

位于 245 m

看酒店

图卢兹中心兰布拉斯阿德吉奥公寓酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 (662 评论)

位于 470 m

看酒店

宜必思尚品图卢兹中心卡比托利欧酒店 3 星

客户意见评级 (ALL 评级) 4.8/5 (1744 评论)

位于 571 m

看酒店

宜必思图卢兹中心酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 (1358 评论)

位于 636 m

看酒店

宜必思图卢兹 Matabiau 火车站酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 (1073 评论)

位于 677 m

看酒店

我们位于图卢兹的所有酒店

价格低至，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。

图卢兹玛玛谢尔特酒店 4 星

描述

酒店其他优惠

我们的客房

小玛玛双人房

中型玛玛双人房

大型玛玛无障碍双人房

酒店位置

抵达和交通

酒店服务

MAMA RESTAURANT TOULOUSE

MAMA BAR TOULOUSE

MAMA ROOFTOP TOULOUSE

2 早餐

会议和活动

我们的客人评论

网络用户评价

我们在附近的其他酒店