ibis Wroclaw Centrum 3 星

客户意见评级 (ALL 评级) 4.7/5 1,330 评论

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ibis Wroclaw Centrum - Image 1
ibis Wroclaw Centrum - Image 2
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ibis Wroclaw Centrum - Image 4
Powstancow Slaskich 7b, 53332 弗罗茨瓦夫, 波兰

描述

酒店其他优惠

  • 紧邻老城区

  • 距离火车总站 10 分钟车程

  • 现代化的大堂，时尚的室内装潢

  • 时尚客房视野中的美景

  • 免费无线网络

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酒店位置

ibis Wroclaw Centrum

Powstancow Slaskich 7b
53332 弗罗茨瓦夫
波兰

GPS:51.09849, 17.024485

电话
传真 +48 71 722 49 55

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店
  • 客房服务

会议和活动

会议室数量
6
最大房间的表面
50 m²  /  538.195 sq ft
最大座位容量
50
宴会的最大容量
0
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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,330 评论

TripAdvisor 评级  4.6/5  763 评论

卓越奖 2024

Decent Hotel

Tripadvisor 评级 3.0/5

The_Wanderer1992 经 TripAdvisor 认证的评论

I stayed in this hotel for one night. They are about a 15-minute walk from the train station and 20-minute walk from old town. The bed was hard. There were 2 flat uncomfortable pillows on the bed. They have a water cooler that you can get water from on each floor, which is a definite plus. There is a step into the bathroom that I tripped over several times. I did occasionally hear the tram running outside the window. They do offer earplugs, though. The room was clean. Breakfast costs extra.

Dear Guest, Thank you for sharing your feedback. We’re sorry to see such a low rating, as we always strive to make every stay as comfortable as possible. We’re glad you enjoyed the water dispensers and found the room clean. At the same time, we regret that some aspects of your stay, such as the bed comfort and bathroom step, affected your experience. Your observations have been shared with our team. Regarding the pillows – they follow the standard of the ibis brand, and we do our best to keep them in the best possible condition. We appreciate your comment and will take it into consideration for future improvements. Thank you again for your review, and we hope to have the opportunity to welcome you back and provide a better experience next time. All the best, Alicja Golon Guest Experience Manager

Ratings seem skewed towards Novotel as the Ibis is a 2-star hotel for good reason being dated, no AC and poor breakfast.

Tripadvisor 评级 3.0/5

kokes2 经 TripAdvisor 认证的评论

I decided to stay at the Ibis for my 5 day visit. I did so on the many positive reviews. Unfortunately, those reviews seem to relate to the Novotel which is part of the hotel. The distinction between the Novotel and Ibis on the same property is worth noting. As with other Ibis hotels, I was not offered an opportunity to review my stay and I tried to several times. Firstly, the air conditioning was not working property and they had to bring in a fan which only pushed warm air around. I complained and asked for a room change and they told me all the rooms are that way (warm). I then asked to be upgraded to the Novotel section and even though I was willing to pay for the upgrade, the staff member told me that the Novotel was a different hotel, not partnered with the IBIS and that I could not get a room. Secondly, the room was very stuffy and smelt as such as one could not open a window for fresh air. Thirdly, there is a 3 inch rise/step into the washroom where I stubbed my toe several times. Fourthly, the room entry plate and the shower drain cover came off and required repair. Finally, breakfast consisted of watered down eggs, wieners and low quality pork sausages. When I went by the breakfast being served at the Novotel section, I noticed, omelets being made, choice of eggs (fried) with many high quality fixings. The dinners eaten at the Novotel section were amazing. So my advise, do not get a room at the IBIS section and stay in the Novotel at this hotel.

Dear Kokes, Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet expectations and appreciate the opportunity to clarify a few important points. Hotel ibis and hotel Novotel, although located within the same building complex, are two separate hotels with distinct standards and offerings. Novotel operates as a 4-star hotel, while ibis is a 3-star property, which naturally results in differences in room equipment, breakfast variety, and overall service level. Guests staying at ibis do have the option to purchase breakfast at Novotel, and subject to availability, it is also possible to upgrade to a Novotel room by paying the daily rate difference. We’re sorry if this was not clearly communicated during your stay. Regarding the air conditioning and room conditions — we sincerely apologize for the inconvenience. We would be happy to investigate the issue further, but unfortunately, we are unable to identify the exact room or dates of your stay based on the review alone. We kindly invite you to contact us via email (HA073-GR@accor.com) so we can better understand the situation and ensure your concerns are addressed. We truly value your feedback and hope you will consider reaching out to us directly. Our goal is always to provide a comfortable and transparent experience for every guest. All the best, Alicja Golon Guest Experience Manager

Great stay

Tripadvisor 评级 5.0/5

Jennifer L Couples - 经 TripAdvisor 认证的评论

We had a great 2 night stay, room and amenities like new and very comfortable, staff was excellent at recommending restaurants, very friendly and breakfast was good. Location perfect for train station and walking to old town, tram stop across the street. There is construction site all around but no noise during evening or morning, did not bother us at all.

Dear Jennifer, Thank you so much for your kind and detailed review! We’re thrilled to hear that your two-night stay was so enjoyable and that you appreciated the comfort of the room, helpful staff, and convenient location near the train station and tram stop. It’s great to know that the construction nearby didn’t disturb your experience — we’re doing our best to ensure a peaceful atmosphere for all our guests. We hope to welcome you back to ibis Wrocław Centrum again soon! All the best, Alicja Golon Guest Experience Manager

A great stay.

Tripadvisor 评级 5.0/5

HandH77 经 TripAdvisor 认证的评论

This is the best Ibis hotel we have stayed in. The rooms are modern, well-maintained and comfortable. We were pleased to see that in-room tea and coffee facilities were available. The breakfast was great - lots of variety and it was quickly replenished. At the weekend it is also possible to have eggs and omelettes cooked to order at no extra charge by Maciej who did a great job. Guests are even given cookies to take away! The staff were friendly and welcoming - in particular Bartosz at breakfast. The location is also very convenient being a ten minute walk from the main railway station and the old town and in the other direction Aldi is also a ten minute walk. Wroclaw is a lovely city. We had a great stay, Thanks to all the staff who worked hard to make sure that our stay was enjoyable.

Dear Guest, Thank you so much for your wonderful feedback! We're truly delighted to hear that your stay at our hotel was such a positive experience. We're especially happy that breakfast met your expectations – and we’ll be sure to pass on your kind words to Maciej for his excellent service at the egg station, and to Bartosz for his warm hospitality. Thank you again for your recommendation and for appreciating the efforts of our team. We hope to welcome you back soon for another memorable stay in beautiful Wrocław! All the best, Alicja Golon Guest Experience Manager

Short city break

Tripadvisor 评级 5.0/5

FarAway15265342002 经 TripAdvisor 认证的评论

Beautiful city, really comfortable hotel in a great location. I was amazed how good the hotel was for the price. We could not have been happier. I will 100% go back.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best, Alicja Golon Guest Experience Manager

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其他网络用户评价我们的酒店

  • 501 评论 8.9/10 位置
  • 667 评论 8.2/10 房间
  • 708 评论 9.7/10 服务
  • 15 评论 9.5/10 上网
  • 417 评论 9/10 早餐
  • 365 评论 9.4/10 食物
  • 308 评论 8.3/10 舒适度
  • 257 评论 9.2/10 清洁度

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