诺富特弗罗茨瓦夫市中心酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 1,823 评论

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描述

酒店其他优惠

  • 靠近老城

  • 距离火车总站 10 分钟路程

  • 现代风格的时尚大堂

  • NOVO2:时尚酒廊吧

  • 从我们现代客房的视角

我们的客房

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酒店位置

诺富特弗罗茨瓦夫市中心酒店

Powstancow Slaskich 7
53-332 弗罗茨瓦夫
波兰

GPS:51.09849, 17.024485

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO SQUARE LOUNGE BAR

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,823 评论

TripAdvisor 评级  4.6/5  880 评论

卓越奖 2024

Novotel Wrockaw - Not what is expected

Tripadvisor 评级 3.0/5

fred146 经 TripAdvisor 认证的评论

I have stayed in many Novotels around the World before and know what to expect. Upon arrival I was greeted by a friendly reception staff member and allocated a room. Upon arrival in the room though one of my pet hates - I paid for a "confortable superior room with one double bed" - which was not what I got. I got 2 single beds pushed together, with the large dip in the middle!! If I ay for a double I should get a double.. Also the air conditioning was useless. I would have opened my window, but I couldn't!! Bar was great though and open until midnight - with a variety of beers.

Dear Fred, Thank you very much for sharing your feedback following your recent stay at Novotel Wrocław Centrum. We truly appreciate the time you took to describe your experience, and we are sorry to hear that it did not fully meet your expectations. We regret that the room configuration was not as expected. Although many of our superior rooms are equipped with two single beds joined together, we completely understand your disappointment if you specifically preferred a true double bed. We always do our best to accommodate such preferences, and we would have gladly offered an alternative room, subject to availability, had we been informed during your stay. At the same time, we are glad to hear that you enjoyed our bar and that our staff made a positive first impression. Your compliments mean a lot to us. Thank you once again for your valuable comments — they help us grow and improve. We hope you will consider giving us another opportunity in the future, so we may provide the level of comfort and service you expect from Novotel. Sincerely, Alicja Golon Guest Experience Manager

location

Tripadvisor 评级 5.0/5

kisameh88 经 TripAdvisor 认证的评论

Karina is the best!!! (service) good food and the location isn't bad, will come again to Novotel in Wroclove, rooms are clean.

Dear K. H., Thank you for your kind words regarding your stay at Novotel Wrocław Centrum. We are delighted to hear that you enjoyed the service provided by Karina, the quality of our food, and the cleanliness of our rooms. We look forward to welcoming you back in the future! Sincerely, Alicja Golon Guest Experience Manager

Good if the area suits

Tripadvisor 评级 4.0/5

Hunstow 经 TripAdvisor 认证的评论

The hotel is located a walkable distance to the main train station and the Old Town but it’s more in a business district than tourist area. We were able to check-in early which was a bonus. Our superior room was an ok size with wardrobe, safe, fridge, tea & coffee facilities, large TV, desk, small table and chair. There is a major construction site next door, but it didn’t really bother us. The bathroom was small but adequate with basic amenities. We didn’t eat in the hotel but there is a bar in reception and filtered water available at the lift well. Overall, it’s worth consideration if you are happy with the location.

Dear Hunstow, Thank you very much for sharing your feedback and for choosing our hotel again! We’re glad to hear that the location was convenient for you and that early check-in was a pleasant bonus. We also appreciate your positive remarks about the room amenities and the overall comfort. We’re sorry for any inconvenience caused by the nearby construction site, but we’re happy it didn’t significantly affect your stay. We look forward to welcoming you again! Sincerely, Alicja Golon Guest Experience Manager

Great stay

Tripadvisor 评级 5.0/5

Alejandrpzn 商务住宿 - 经 TripAdvisor 认证的评论

I was really happy with the tailored experience I got at this hotel, Anna from the reception made it incredible

Thank you so much for your kind words! We’re truly glad to hear that your stay felt personal and memorable — it means a lot to us. Anna will be especially pleased to know she made such a positive impression and contributed to your great experience. We hope to have the pleasure of welcoming you back again soon! All the best, Alicja Golon Guest Experience Manager

Great, comfy, stylish hotel within walking distance of the main railway station.

Tripadvisor 评级 5.0/5

Ceri T Friends getaway - 经 TripAdvisor 认证的评论

Excellent hotel. Very comfortable. The restaurant in particular is amazing. My top tip for any restaurant is to ask the staff for their recommendations. Karina was brilliant, her recommendations were spot on. I had a stunning Thai dish for my main and a fabulous blueberry sponge for dessert. She also recommended I try the local craft beer. It was lovely.

Dear Ceri, Thank you for your fantastic review! We're delighted to hear that you had such a great experience, especially in our restaurant. Karina will be thrilled to know that her recommendations made your meal truly special. We appreciate your kind words and hope to welcome you back soon for another memorable stay. Sincerely, Alicja Golon Guest Experience Manager

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其他网络用户评价我们的酒店

  • 583 评论 9/10 位置
  • 820 评论 7.8/10 房间
  • 1,019 评论 9.6/10 服务
  • 11 评论 9.1/10 上网
  • 624 评论 9.7/10 早餐
  • 592 评论 9.5/10 食物
  • 348 评论 6.4/10 舒适度
  • 296 评论 8.8/10 清洁度

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