イビス ヴロツワフ セントラム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,330 件のレビュー

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Powstancow Slaskich 7b, 53332 ヴロツワフ, ポーランド

説明

ホテルのその他の情報

  • 旧市街地に近接したロケーション

  • 中央駅から徒歩10分です。

  • スタイリッシュなインテリアのモダンなロビー

  • モダンな客室からの眺めをお楽しみください

  • 無料 Wi-Fi

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ホテル所在地

イビス ヴロツワフ セントラム

Powstancow Slaskich 7b
53332 ヴロツワフ
ポーランド

GPS:51.09849, 17.024485

電話番号
ファックス +48 71 722 49 55

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙
  • ルームサービス

ミーティングとイベント

ミーティングルームの数
6
最大の部屋の表面
50 m²  /  538.195 sq ft
最大着席数
50
宴会の最大収容人数
0
詳細

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,330 件のレビュー

トリップアドバイザーの評価  4.6/5  763 件のレビュー

2024エクセレンス認証

Decent Hotel

トリップアドバイザーの評価 3.0/5

The_Wanderer1992 トリップアドバイザー認証口コミ

I stayed in this hotel for one night. They are about a 15-minute walk from the train station and 20-minute walk from old town. The bed was hard. There were 2 flat uncomfortable pillows on the bed. They have a water cooler that you can get water from on each floor, which is a definite plus. There is a step into the bathroom that I tripped over several times. I did occasionally hear the tram running outside the window. They do offer earplugs, though. The room was clean. Breakfast costs extra.

Dear Guest, Thank you for sharing your feedback. We’re sorry to see such a low rating, as we always strive to make every stay as comfortable as possible. We’re glad you enjoyed the water dispensers and found the room clean. At the same time, we regret that some aspects of your stay, such as the bed comfort and bathroom step, affected your experience. Your observations have been shared with our team. Regarding the pillows – they follow the standard of the ibis brand, and we do our best to keep them in the best possible condition. We appreciate your comment and will take it into consideration for future improvements. Thank you again for your review, and we hope to have the opportunity to welcome you back and provide a better experience next time. All the best, Alicja Golon Guest Experience Manager

Ratings seem skewed towards Novotel as the Ibis is a 2-star hotel for good reason being dated, no AC and poor breakfast.

トリップアドバイザーの評価 3.0/5

kokes2 トリップアドバイザー認証口コミ

I decided to stay at the Ibis for my 5 day visit. I did so on the many positive reviews. Unfortunately, those reviews seem to relate to the Novotel which is part of the hotel. The distinction between the Novotel and Ibis on the same property is worth noting. As with other Ibis hotels, I was not offered an opportunity to review my stay and I tried to several times. Firstly, the air conditioning was not working property and they had to bring in a fan which only pushed warm air around. I complained and asked for a room change and they told me all the rooms are that way (warm). I then asked to be upgraded to the Novotel section and even though I was willing to pay for the upgrade, the staff member told me that the Novotel was a different hotel, not partnered with the IBIS and that I could not get a room. Secondly, the room was very stuffy and smelt as such as one could not open a window for fresh air. Thirdly, there is a 3 inch rise/step into the washroom where I stubbed my toe several times. Fourthly, the room entry plate and the shower drain cover came off and required repair. Finally, breakfast consisted of watered down eggs, wieners and low quality pork sausages. When I went by the breakfast being served at the Novotel section, I noticed, omelets being made, choice of eggs (fried) with many high quality fixings. The dinners eaten at the Novotel section were amazing. So my advise, do not get a room at the IBIS section and stay in the Novotel at this hotel.

Dear Kokes, Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet expectations and appreciate the opportunity to clarify a few important points. Hotel ibis and hotel Novotel, although located within the same building complex, are two separate hotels with distinct standards and offerings. Novotel operates as a 4-star hotel, while ibis is a 3-star property, which naturally results in differences in room equipment, breakfast variety, and overall service level. Guests staying at ibis do have the option to purchase breakfast at Novotel, and subject to availability, it is also possible to upgrade to a Novotel room by paying the daily rate difference. We’re sorry if this was not clearly communicated during your stay. Regarding the air conditioning and room conditions — we sincerely apologize for the inconvenience. We would be happy to investigate the issue further, but unfortunately, we are unable to identify the exact room or dates of your stay based on the review alone. We kindly invite you to contact us via email (HA073-GR@accor.com) so we can better understand the situation and ensure your concerns are addressed. We truly value your feedback and hope you will consider reaching out to us directly. Our goal is always to provide a comfortable and transparent experience for every guest. All the best, Alicja Golon Guest Experience Manager

Great stay

トリップアドバイザーの評価 5.0/5

Jennifer L Couples - トリップアドバイザー認証口コミ

We had a great 2 night stay, room and amenities like new and very comfortable, staff was excellent at recommending restaurants, very friendly and breakfast was good. Location perfect for train station and walking to old town, tram stop across the street. There is construction site all around but no noise during evening or morning, did not bother us at all.

Dear Jennifer, Thank you so much for your kind and detailed review! We’re thrilled to hear that your two-night stay was so enjoyable and that you appreciated the comfort of the room, helpful staff, and convenient location near the train station and tram stop. It’s great to know that the construction nearby didn’t disturb your experience — we’re doing our best to ensure a peaceful atmosphere for all our guests. We hope to welcome you back to ibis Wrocław Centrum again soon! All the best, Alicja Golon Guest Experience Manager

A great stay.

トリップアドバイザーの評価 5.0/5

HandH77 トリップアドバイザー認証口コミ

This is the best Ibis hotel we have stayed in. The rooms are modern, well-maintained and comfortable. We were pleased to see that in-room tea and coffee facilities were available. The breakfast was great - lots of variety and it was quickly replenished. At the weekend it is also possible to have eggs and omelettes cooked to order at no extra charge by Maciej who did a great job. Guests are even given cookies to take away! The staff were friendly and welcoming - in particular Bartosz at breakfast. The location is also very convenient being a ten minute walk from the main railway station and the old town and in the other direction Aldi is also a ten minute walk. Wroclaw is a lovely city. We had a great stay, Thanks to all the staff who worked hard to make sure that our stay was enjoyable.

Dear Guest, Thank you so much for your wonderful feedback! We're truly delighted to hear that your stay at our hotel was such a positive experience. We're especially happy that breakfast met your expectations – and we’ll be sure to pass on your kind words to Maciej for his excellent service at the egg station, and to Bartosz for his warm hospitality. Thank you again for your recommendation and for appreciating the efforts of our team. We hope to welcome you back soon for another memorable stay in beautiful Wrocław! All the best, Alicja Golon Guest Experience Manager

Short city break

トリップアドバイザーの評価 5.0/5

FarAway15265342002 トリップアドバイザー認証口コミ

Beautiful city, really comfortable hotel in a great location. I was amazed how good the hotel was for the price. We could not have been happier. I will 100% go back.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best, Alicja Golon Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 501 件のレビュー 8.9/10 ロケーション
  • 667 件のレビュー 8.2/10 客室
  • 708 件のレビュー 9.7/10 サービス
  • 15 件のレビュー 9.5/10 インターネット
  • 417 件のレビュー 9/10 朝食
  • 365 件のレビュー 9.4/10 料理
  • 308 件のレビュー 8.3/10 快適さ
  • 257 件のレビュー 9.2/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。