ノボテル ヴロツワフ セントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,821 件のレビュー

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説明

ホテルのその他の情報

  • 旧市街そば

  • 中央駅から10分

  • モダンでスタイリッシュなロビー

  • ノボ2: スタイリッシュなラウンジバー

  • モダンな客室からの眺め

当ホテルの客室

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ホテル所在地

ノボテル ヴロツワフ セントラム

Powstancow Slaskich 7
53-332 ヴロツワフ
ポーランド

GPS:51.09849, 17.024485

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,821 件のレビュー

トリップアドバイザーの評価  4.6/5  880 件のレビュー

2024エクセレンス認証

Novotel Wrockaw - Not what is expected

トリップアドバイザーの評価 3.0/5

fred146 トリップアドバイザー認証口コミ

I have stayed in many Novotels around the World before and know what to expect. Upon arrival I was greeted by a friendly reception staff member and allocated a room. Upon arrival in the room though one of my pet hates - I paid for a "confortable superior room with one double bed" - which was not what I got. I got 2 single beds pushed together, with the large dip in the middle!! If I ay for a double I should get a double.. Also the air conditioning was useless. I would have opened my window, but I couldn't!! Bar was great though and open until midnight - with a variety of beers.

Dear Fred, Thank you very much for sharing your feedback following your recent stay at Novotel Wrocław Centrum. We truly appreciate the time you took to describe your experience, and we are sorry to hear that it did not fully meet your expectations. We regret that the room configuration was not as expected. Although many of our superior rooms are equipped with two single beds joined together, we completely understand your disappointment if you specifically preferred a true double bed. We always do our best to accommodate such preferences, and we would have gladly offered an alternative room, subject to availability, had we been informed during your stay. At the same time, we are glad to hear that you enjoyed our bar and that our staff made a positive first impression. Your compliments mean a lot to us. Thank you once again for your valuable comments — they help us grow and improve. We hope you will consider giving us another opportunity in the future, so we may provide the level of comfort and service you expect from Novotel. Sincerely, Alicja Golon Guest Experience Manager

location

トリップアドバイザーの評価 5.0/5

kisameh88 トリップアドバイザー認証口コミ

Karina is the best!!! (service) good food and the location isn't bad, will come again to Novotel in Wroclove, rooms are clean.

Dear K. H., Thank you for your kind words regarding your stay at Novotel Wrocław Centrum. We are delighted to hear that you enjoyed the service provided by Karina, the quality of our food, and the cleanliness of our rooms. We look forward to welcoming you back in the future! Sincerely, Alicja Golon Guest Experience Manager

お客さまの声 4.0/5

Yasuo K. ビジネス - 確認済みレビュー すべて

シャワーの水圧が低い

Dear Yasuo, Thank you for your feedback and for highlighting the pleasant experience with our staff — we truly appreciate it! Regarding the water pressure in the shower, we would like to share that our hotel holds the Green Key eco-certification, which encourages responsible water usage as part of our sustainability efforts. While this may result in slightly reduced water flow, it should never compromise guest comfort. We’re sorry to hear that it was noticeable during your stay. For future visits, we kindly encourage you to report any technical issues to our reception team right away. This allows us to promptly check the condition of the shower and ensure everything is functioning optimally. Thank you once again for your valuable comments. We hope to welcome you back soon! Sincerely, Alicja Golon Guest Experience Manager

Good if the area suits

トリップアドバイザーの評価 4.0/5

Hunstow トリップアドバイザー認証口コミ

The hotel is located a walkable distance to the main train station and the Old Town but it’s more in a business district than tourist area. We were able to check-in early which was a bonus. Our superior room was an ok size with wardrobe, safe, fridge, tea & coffee facilities, large TV, desk, small table and chair. There is a major construction site next door, but it didn’t really bother us. The bathroom was small but adequate with basic amenities. We didn’t eat in the hotel but there is a bar in reception and filtered water available at the lift well. Overall, it’s worth consideration if you are happy with the location.

Dear Hunstow, Thank you very much for sharing your feedback and for choosing our hotel again! We’re glad to hear that the location was convenient for you and that early check-in was a pleasant bonus. We also appreciate your positive remarks about the room amenities and the overall comfort. We’re sorry for any inconvenience caused by the nearby construction site, but we’re happy it didn’t significantly affect your stay. We look forward to welcoming you again! Sincerely, Alicja Golon Guest Experience Manager

Great stay

トリップアドバイザーの評価 5.0/5

Alejandrpzn ビジネス - トリップアドバイザー認証口コミ

I was really happy with the tailored experience I got at this hotel, Anna from the reception made it incredible

Thank you so much for your kind words! We’re truly glad to hear that your stay felt personal and memorable — it means a lot to us. Anna will be especially pleased to know she made such a positive impression and contributed to your great experience. We hope to have the pleasure of welcoming you back again soon! All the best, Alicja Golon Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 592 件のレビュー 9.5/10 料理
  • 348 件のレビュー 6.4/10 快適さ
  • 296 件のレビュー 8.8/10 清潔さ

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