ホテル メルキュール ヴロツワフ セントラム

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,706 件のレビュー

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pl. Dominikanski 1, 50-159 ヴロツワフ, ポーランド

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ホテル メルキュール ヴロツワフ セントラム

pl. Dominikanski 1
50-159 ヴロツワフ
ポーランド

GPS:51.108999, 17.03957

電話番号
ファックス +48 48

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE

ワインストーンバー＆レストランへようこそ。石のプレート（「レプランシュ」と呼ばれます）に盛り付けられた料理と、厳選されたワインのコレクションをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,706 件のレビュー

トリップアドバイザーの評価  4.3/5  1,392 件のレビュー

2025エクセレンス認証

Visit to Christmas Market

トリップアドバイザーの評価 4.0/5

Cavalover75 トリップアドバイザー認証口コミ

We had a family trip to Wroclaw to Xmas Market. The hotel was reasonably near Centre impressive Reception area..helpful staff. We were charged twice for our expensive breakfast which we sorted..the bar staff friendly. The lifts were a problem..only one lift available which was really slow so that needs to be addressed by Management. Beds comfortable double rooms quite small but comfortable enough...Nice view of church from 6th floor.

Dear Madam, Thank you very much for taking the time to share your feedback following your family visit to Wroclaw and the Christmas Market. We truly appreciate your kind comments regarding our convenient location, impressive reception area, helpful staff, friendly bar team, and the comfort of our beds. We are also pleased that you enjoyed the lovely view from the 6th floor. We would like to apologize once again for the inconvenience related to the double charge for breakfast, and we are glad that this matter was resolved during your stay. Regarding the lifts, we would like to kindly explain that one of them had to be temporarily taken out of service due to the replacement of parts by an authorized external company. The safety of our Guests is our highest priority, and for this reason, the lift could not be operated until all required works were fully completed and approved. Thank you for bringing this to our attention, as all Guest feedback is extremely valuable to us. We hope that, despite the minor inconveniences, your stay was an enjoyable one and that we will have the pleasure of welcoming you and your family back in the future. Kind regards.

My stay at Mercure Wroclaw

トリップアドバイザーの評価 4.0/5

I2008JDadamg トリップアドバイザー認証口コミ

This was 1st time here. Top location in the heart of Wroclaw, very attentive hotel staff. I got nig room, well designed but not 100% clean, I hope it was just simply, small mistake.

Dear JDadamg, Thank you very much for choosing Mercure Wrocław Centrum for your first visit to our city and for taking the time to share your impressions. We are delighted that you appreciated our central location and the attentiveness of our team. At the same time, please accept our sincere apologies for the shortcoming in room cleanliness. This does not reflect our usual standards, and we truly appreciate your understanding in considering it an isolated oversight. We hope to have the pleasure of welcoming you again soon and providing a flawless experience on your next stay. Best regards,

Very nice hotel - perfect for a family stay!

トリップアドバイザーの評価 5.0/5

LeonShapritsky トリップアドバイザー認証口コミ

Very nice hotel indeed! The location is excellent—just a relatively short walk from the center. The staff were cooperative and clearly devoted to guest satisfaction, which made the experience even more enjoyable. Great breakfast and a fantastic overall vibe and atmosphere.

Dear Mr. Leon, On behalf of our entire team, I would like to sincerely thank you for your wonderful feedback. We are delighted to read that you and your family enjoyed your stay with us and that our location, attentive staff, and breakfast contributed to a memorable experience. Creating a welcoming and enjoyable atmosphere for our Guests is always our top priority, and it is incredibly rewarding to know that our efforts enhanced your visit. Your kind words are a great motivation for our team to continue delivering the highest standards of service. We would be honored to welcome you and your family back on your next visit to the city and provide another exceptional stay. Warm regards,

Great location. 5 minutes walk to Market Square. - loads of restaurants & bars. Would stay here again A******

トリップアドバイザーの評価 5.0/5

MadGerald Couples - トリップアドバイザー認証口コミ

Just back from a 3 night stay in Wrocław. Great location - Very helpful reception. We had view of the city & although I have noticed some reviews on here have complained about noise, we certainly didn’t notice excessive noise. The hotel is right in the centre of town with trams passing regularly, but this is not an issue. The hotel is modern & well maintained. Wasn’t a fan of the breakfast, but I prefer English style breakfast. Overall I really great stay & experience

Dear MadGerald, Thank you very much for choosing to stay with us and for taking the time to share your experience. I am delighted to read that our central location and helpful reception team contributed positively to your visit. It is great that you enjoyed the city views and that nothing disturbed your comfort during your stay. We strive to maintain a modern and well-kept environment to ensure every Guest’s relaxation. I appreciate your honest feedback regarding the breakfast. While we offer a variety of options, I understand that preferences vary, and I will gladly share your comments with our culinary team as we continuously seek to improve. It was a pleasure having you with us, and I sincerely hope we will have the opportunity to welcome you back again in the future. Warm regards,

Mercure Wroclaw Centrum

トリップアドバイザーの評価 5.0/5

mattbourne92 ファミリー - トリップアドバイザー認証口コミ

Stayed here for 3 nights in January. We had a corner family suite facing the church. The room was big, plenty of space for us as a family of 4, room was clean, beds were comfy and the views were great. A few complimentary drinks in the room which were replaced each day was a nice touch. On check in the kids were given special key cards that let them into the play area which was a good idea but a bit on the young side for our kids. Location of the hotel is very good. Very central, walking distance to most things and also with trams and buses just outside and next to a big mall. Plenty to do in Wroclaw and in the immediate area. We got a taxi to/from the airport, cost the equivalent of about £10. Breakfast in the hotel was good with plenty of options for everyone and enough seating. Really enjoyed our stay here and would definitely recommend. Tip - while here get yourself to Iggy Pizza.

Dear Mattbourne92, Thank you so much for taking the time to share such a detailed and lovely review of your stay at Mercure Wroclaw Center. It is great to read that you and your family enjoyed your time here and that the spacious room, comfortable beds, and beautiful views met your expectations. How wonderful that little touches—like the complimentary drinks—added to your comfort. WOur team is also glad the children's key cards were appreciated, even if the play area was a bit young for your kids—we will certainly take that feedback on board for future improvements. Our central location is something we are very proud of, so it is great to hear it helped make exploring Wrocław easy and enjoyable for you. And thank you for your kind words about our breakfast offering—we always strive to ensure there is something for everyone to start the day right. We are truly grateful for your recommendation and so happy to have made your visit a memorable one. We would be honored to welcome you and your family back anytime! Warmest regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,053 件のレビュー 9.4/10 ロケーション
  • 1,077 件のレビュー 8.3/10 客室
  • 1,042 件のレビュー 9.5/10 サービス
  • 14 件のレビュー 9.7/10 インターネット
  • 790 件のレビュー 9.7/10 朝食
  • 586 件のレビュー 9.4/10 料理
  • 381 件のレビュー 9.2/10 清潔さ
  • 48 件のレビュー 7.9/10 バー＆飲料

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