Mercure Bilbao Jardines De Albia 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 1,869 รายการ

Mercure Bilbao Jardines De Albia - Image 1
Mercure Bilbao Jardines De Albia - Image 2
Mercure Bilbao Jardines De Albia - Image 3
Mercure Bilbao Jardines De Albia - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Spa to relax.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

พิกัด:43.263993, -2.92785

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 1,869 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,087 รายการ

Certificate of excellence ปี 2024

Mercure Bilbao at the center of it all

คะแนนจาก Tripadvisor 5.0/5

cecily97 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our stay at the MERCURE BILBAO was wonderful. The location was all a stone’s throw away from the major sites. The Guggenheim museum, Puente Vizcaya, Casco Viejo, Ayuntamiento. You can enjoy Bilbao walking around its major attractions. The staff were friendly and helpful. Nice breakfast good price for their breakfast. 👍🏻👍🏻

Great hotel lovely staff

คะแนนจาก Tripadvisor 5.0/5

Garrett W รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely hotel, happy to recommend. Rooms lovely as was breakfast. We needed to access an English speaking doctor when we were there and the reception advice was perfect. Went to a local state medical centre, got seen immediately with our blue EU card and no charge for the prescription. Hotel is perfect to access bus to and from airport and metro system is nearby, as are trams.

Dear Guest, Thank you for this wonderful review. We are truly glad to hear that your stay with us left such a positive impression. We are delighted that you enjoyed the comfort of our rooms, the variety of our breakfast buffet, and the helpfulness of our staff. It is reassuring to know that our assistance was valuable during your need for medical services and that our hotel's location provided convenient access to the airport bus, metro, and tram systems. We look forward to seeing you again in the future. Best regards, Sito Pons, General Manager

Great hotel, lovely staff

คะแนนจาก Tripadvisor 5.0/5

nwukcop Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is centrally located and all Bilbao attractions are within easy walking distance. Lovely room, but the view (overlooking a series of apartments) was a bit disappointing. Receptopn staff (especially Pilar) were really helpful, and the ladies working at the bar during the evening (Susana and Joselyne) were absolute diamonds. One thing I would change would be the in-house shower gel/soap - the honey fragrance really isn't masculine at all, and the smell is quite off-putting.

Dear Guest, We sincerely appreciate your feedback on your stay at Mercure Bilbao Jardines de Albia. We are delighted that you had such a wonderful experience at our establishment. It's fantastic to hear that you found our hotel to be excellent. We take great pride in maintaining high standards to ensure our guests' comfort. We are also pleased that you appreciated our team members. Our staff, including Pilar at reception and Susana and Joselyne at the bar, strive to provide exceptional service to all our guests. However, we regret that the view from your room did not meet your expectations. While our central location offers easy access to Bilbao's attractions, we understand that some rooms may have limited views due to the urban setting. Regarding the in-room toiletries, we appreciate your honest feedback about the fragrance. We will take your comments into consideration as we continuously evaluate our amenities to enhance guest satisfaction. Nonetheless, we are thrilled that you found our location ideal. Being within walking distance of Bilbao's main attractions is one of our hotel's key features, allowing our guests to easily explore the city's vibrant culture and landmarks. We hope to have the pleasure of welcoming you back for another stay in the future. Best regards, Sito Pons, General Manager

Second time at the Mercure Bilbao and we will come Back again !

คะแนนจาก Tripadvisor 5.0/5

RogerR146 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our second Holiday in Bilbao and again we have choosen the Mercure Hotel . The Service ist very good and the Hotel staff at the frontdesk are always friendly and willing to help.Free umbrellas on rainy days. The breakfast is good as well and a Restaurant with nice Bar is open all day on the ground floor. We will come Back again .

Dear Roger, Thank you for your kind feedback. We are thrilled to hear that your stay with us was once again a memorable one. Your kind words regarding our attentive service and the availability of conveniences such as umbrellas during rainy days are appreciated. We are delighted that you enjoyed the breakfast options and found comfort in our restaurant and bar. It's our pleasure to offer a welcoming space and satisfying dining experiences on the ground floor for our guests at any time of the day. We hope to see you again soon for another enjoyable experience. Best wishes, Sito Pons, General Manager

My 2nd time in Bilbao

คะแนนจาก Tripadvisor 3.0/5

I2008JDadamg รีวิวที่ได้รับการรับรองจาก TripAdvisor

If you travel a lot and when you come here you see that this is not a 4 star hotel but more 3 star superior. The room and some hotel areas could be also more clean and tidy, however.... I like a lot the location, very central, also the breakfast was tasty and the whole hotel staff was super attentive and friendly. Enjoy!

Dear Guest, Thanks for sharing your experience with us. We are delighted that you appreciated our central location, the variety of our breakfast buffet, and the attentiveness and friendliness of our staff. Our team strives to provide a welcoming atmosphere and a satisfying start to the day with our breakfast offerings. Nonetheless, we regret to hear that certain aspects of your stay did not fully meet your expectations. While we ensure regular upkeep and maintenance, we acknowledge your observations regarding room and hotel area tidiness and will reinforce our efforts to enhance our cleanliness standards. Our hotel was renovated in 2016, and we continuously seek to maintain the quality and comfort expected from a 4-star establishment. Please accept our apologies for any inconvenience this may have caused during your visit. Finally, it is great to hear that the positive aspects of your stay, such as our prime location in the heart of Bilbao, contributed to the enjoyment of your visit. We are just a stone's throw away from Albia gardens, the estuary, and renowned attractions like the Guggenheim Museum, ensuring our guests have the best of the city at their fingertips. We hope to welcome you back. Best wishes, Sito Pons, General Manager

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