Mercure Ballarat - Hotel & Convention Centre 4 stars

Name: Mercure Ballarat Hotel & Convention Centre | ALL - ALL
Address: 613 Main Road, BALLARAT, 3350, AU
Telephone: +61353271200
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 187 reviews

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36 36 photos

613 Main Road, 3350 BALLARAT, Australia

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Mercure Ballarat - Hotel & Convention Centre

Hotel for travellers looking for local and authentic experiences

Located within the Goldfields region of Victoria, opposite Sovereign Hill, is the Mercure Ballarat. Our hotel features warm hospitality, beautiful landscaped gardens and a Day Spa, for a relaxing and memorable experience. Perfect for business and leisure visitors.
Experience the diverse character and rich history of Ballarat. Discover the legacy of Victoria's gold rush, visible in the tree-lined boulevards, botanic gardens, stunning architecture, artistic communities, and charming country feel.

With a convention centre on site and generous gardens that are begging to be explored, there's no accommodation in Ballarat, Victoria quite like the Mercure Ballarat Hotel and Convention Centre. Opposite to Sovereign Hill and close to the CBD, Mercure Ballarat Hotel and Convention Centre is where comfort and convenience meet with style.

The hotel pool is not functional due to major structural damage and availability of replacement parts. We apologize for the inconvenience caused.

Mr Amit Sharma welcomes you to Mercure Ballarat

Amit Sharma, Hotel Manager

Hotel extras

ALLSAFE Certification
Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.
Parking available and free Wi-Fi.
Generous 3.5 hectares of lush garden with a scenic lake.
Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

Our accommodation(s)

Room

Lodge Room 1 King Bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 King Bed

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Courtyard Room 1 King and 1 Single Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: Courtyard View
Accessible room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with 1 King Bed and separate lounge with sofa

Non contractual photo

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Loft 1 King bed

Non contractual photo

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Duplex

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Apartment

Two bedroom apartment, 1 king, 2 singles

5 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: Courtyard View or Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Treehouse Cottage

Cottage

Non contractual photo

6 pers. max
137 m² / 1474 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 King Bed

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Courtyard Room 1 King and 1 Single Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: Courtyard View
Accessible room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

GPS:-37.578868, 143.86867

+61 3 5327 1200

+61 3 5333 3042

BALLARAT

Railway station

Access: 3 km / 1.86 mi 40 min walk / 7 min drive

ART GALLERY

Art and Culture

Access: 3 km / 1.86 mi 40 min walk / 10 min drive

CITY PRECINCT

Historic monument

Access: 3 km / 1.86 mi 40 min walk / 10 min drive

HER MAJ THEATRE

Opera/symphony/concert hall

Access: 3 km / 1.86 mi 40 min walk / 10 min drive

MUSEUM DEMOCRACY

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

WILD LIFE PARK

Tourist attraction

Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive

KRYAL CASTLE

Tourist attraction

Access: 20 km / 12.43 mi 25 min drive

LAKE WENDOUREE

Lake

Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 690 m² / 7427.091 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 600

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 187 reviews

TripAdvisor Rating 4.0/5 671 reviews

Fairly average

sbj04769 3/16/2025 TripAdvisor review

For a positive, the front desk staff was great -- professional and very people oriented. Not so much the breakfast staff. It's been a couple years, but I've stayed here quite regularly. Saying the buffet breakfast was rather ordinary is a compliment. I had coffee and some bacon, but the other hot entree (eggs) was not edible. Perhaps I was in a different section this time, but I don't remember the rooms being quite so dated and tired.

Room with NO view

Traveler37735870311 Couples - 3/10/2025 TripAdvisor review

This is the worst accommodation experience we have had so far in travelling. We booked a lodge room with one king bed for a stopover, and upon check-in, we were given room 78, which turned out to be a small "dungeon" room with tall walls on all sides except for a row of small low windows at the ceiling line along one wall, with absolutely NO view of the outside unless one is over 2m tall, at the end of a damp smelling corridor, and without the chairs and coffee table depicted in the photos of the lodge room. We went back to the reception and demanded for the lodge room with one king bed matching the photos of the lodge room on their website and on our reservation, which we eventually were given room 90, but without any explanations and apology for the earlier "dungeon" room. Nevertheless, room 90 has a large wheelie bin for general waste outside one of its windows beside its door but at least is matching the photos of the lodge room on their website. BUT why would anyone place a large garbage wheelie bin outside a guest room beside the guest room window!!! Upon checkout, I was told the "dungeon" room 78 was meant to be my room upgrade benefit to a Superior Room since I am a gold member of Accor Live Limitless, which is even more shocking. How would anyone classify such a "dungeon" room with less fittings a Superior Room! If such is the standard of a Superior Room at this place, one should really think twice before booking a Superior Room at this place. Absolutely unbelievable treatment for a gold member of Accor Live Limitless, if this is really what they call VIP treatment of Accor Loyalty Member at this motel.

OK stay

Jennifer Q Families - 1/15/2025 TripAdvisor review

Had a disabled access room. I would advise that it is not truly accessible. Car parking is under cover, however there is not sufficient room for opening car doors and no access for walkers or wheelchairs to get to the room without going over a concrete car stopper. The toilet is not a standard disabled suite and has 2 small grab rails. Shower also has no grable rail, but it has a wall mounted seat, which was sadly mouldy on the wall stoppers. Breakfast was good & ran well most days. Reception staff were at times confused, as I added an additional night to my stay. The room was serviced most days. However there were 3 of us and I had to ask for an additional towel so we could all shower lol . Lovely surroundings and garden paths. Would have been great if they still had there pool for 38 degree days

Not great for a wheelchair user

Hazza23 Business - 11/20/2024 TripAdvisor review

Not happy

964regr 11/15/2024 TripAdvisor review

See my photos and check other reviews both recent and much older. It indicates that these issues are acknowledged by management with apologies etc but the same issues continue. We did not have any problems with staff. Interesting though, on checkout no feedback was asked for. My wife and I don’t recommend this expensive venue. We stayed n an adjoined apartment with a covered carport. The car space was still minimal and could easily be struck by a car door from the other carport. All outside car parks showed minimal space between cars. Our entrance door mat had tooth floss on it and leaves and dirt imbedded that had not been cleaned in a very long time if ever. The inside entrance was all a hard floor with a small lip to trip over going into the bathroom area immediately to your right. The decor was in need of an upgrade as it looked and felt like it was out of the 70’s. The main room light was the same design as a house I owned in that era. The two hardwood ornate carved chairs would have looked and felt more comfortable if they had been reupholstered. There was very little cushion within the leather covering due to its age. The small stone/marble coffee table had cup stains that obviously had not been wiped clean. The king size bed was very springy with the weight of only 75kg. The small fridge had ice built up in the small freezer area and had one complimentary small uht milk carton. The main area that concerned us both was the bathroom. Fortunately, the toilet itself was clean and dual flush. The outside windows luckily had fly screens which had a great number of spider webs built up. The look was not comfortable. Much of the tile grout (floor,walls, shower recess) needed a very good clean especially in areas that would get more moisture build up. The corroded old metal shower recess plug hole had a broken sharp section. Not good if you dropped your wedding ring or it caught your toe. There were spider webs under the basin area and the door stop which should have been white was filthy. Glad we stayed only the one night for such an exclusive and expensive Mercure. I also had a cursory look at the buffet breakfast on offer at high cost. The range of selection that we’ve experienced at other similar venues are much more generous. Overall not impressed. Obviously, a lot of money needs to be spent on upgrading the venue and apart from what my wife and I experienced there are many reviews that indicate upgrades are not happening. How 4.5 star ratings apply to this venue is very surprising.

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Web-users rating

Other web-users rate our hotel

197 reviews 9.1/10 Location
575 reviews 5.6/10 Room
297 reviews 7.7/10 Service
19 reviews 5.1/10 WiFi
211 reviews 4.5/10 Cleanliness
101 reviews 5.9/10 Breakfast
95 reviews 5.1/10 Value
30 reviews 1.8/10 Pool

5 reviews 9.3/10 Location
37 reviews 5.4/10 Room
29 reviews 8.1/10 Service
17 reviews 6.5/10 Food
9 reviews 6.4/10 Breakfast
7 reviews 4.5/10 Vibe

5 reviews 9/10 Location
23 reviews 4.5/10 Room
16 reviews 7.6/10 Service
8 reviews 4.5/10 Cleanliness
6 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Ballarat - Hotel & Convention Centre 4 stars

Description

Hotel extras

Our accommodation(s)

Lodge Room 1 King Bed

Superior Room with 1 King Bed

Junior Suite with 1 King Bed and separate lounge with sofa

Executive Loft 1 King bed

Two bedroom apartment, 1 king, 2 singles

Cottage

Superior Room with 1 King Bed

Courtyard Room 1 King and 1 Single Bed

Hotel location

Access and transport

Hotel services

Azzuri

Breakfast

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby