Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 3.6/5 126 reviews

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Description

Hotel extras

  • ALLSAFE Certification

  • Buffet Breakfast serves. A friendly place to relax.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

Our accommodation(s)

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Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

GPS:-37.578868, 143.86867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  126 reviews

Customer review rating 2.0/5

Alison K. Business - Confirmed reviews ALL

The current website talks of restaurant on site, there was no restaurant. My stay was booked online by my admin on my behalf. This accommodation would not have been selected if this was known. The room was grubby. The pathways were not well lite and because I needed to go out for dinner (because no restaurant onsite).

Customer review rating 1.5/5

Cathy T. Couples - Confirmed reviews ALL

The room was very clean and comfortable, there are no complaints there. The door into our room was extremely stiff and scrapped on the floor, which made it very noisy to open & close. People put in the room next to us on Sunday night, even though the place was more then half empty. We had an 11am check out, but the gardeners were outside our room with a leaf blower at around 8am, so no sleep in. But the big one, was the bar and restaurant, closed on both Saturday and Sunday nights. We were told that the waitress was sick, and they had no one else to serve, so it wasn't opened. Very disappointing.

Customer review rating 4.0/5

Sara B. Families - Confirmed reviews ALL

comfortable and warm, a little further out from the centre so dependent on car

Customer review rating 3.0/5

Howard H. Couples - Confirmed reviews ALL

Had to change room after checked in. TV was not working and heater would not turn off although the remote was off. Moved to next room with working TV and heater. Did not use the rubber shower Matt as it is overdue for replacement. Dried black mould on the edges. Worse Accor hotel I have ever stayed in.

Customer review rating 4.0/5

Brett S. U. Families - Confirmed reviews ALL

Close to Sovereign Hill, lovely staff, quiet and peaceful, free movies!

Other web-users rate our hotel

  • 205 reviews 8.8/10 Location
  • 543 reviews 5.4/10 Room
  • 274 reviews 7.3/10 Service
  • 12 reviews 3.6/10 WiFi
  • 198 reviews 5.1/10 Cleanliness
  • 123 reviews 4.4/10 Food
  • 112 reviews 4.6/10 Vibe
  • 87 reviews 4.5/10 Breakfast

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