Description
Hotel extras
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ALLSAFE Certification
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Buffet Breakfast serves. A friendly place to relax.
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Parking available and free Wi-Fi.
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Generous 3.5 hectares of lush garden with a scenic lake.
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Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.
Our accommodation(s)
Page 1 out of 2, Room 1 : Lodge Room 1 King Bed , Room 2 : Superior Room with 1 King Bed
Room
Lodge Room 1 King Bed
- 2 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Room
Superior Room with 1 King Bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Page out of
Suite
Junior Suite with 1 King Bed and separate lounge with sofa
Non contractual photo
- 2 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Suite
Executive Loft 1 King bed
Non contractual photo
- 3 pers. max
- 60 m² / 645 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Duplex
Apartment
Two bedroom apartment, 1 king, 2 singles
- 5 pers. max
- 80 m² / 861 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: Courtyard View or Garden View
Treehouse Cottage
Cottage
Non contractual photo
- 6 pers. max
- 137 m² / 1474 sq ft
- Bedding 1 x King size bed(s) and 2 x Twin bed(s)
- Views: Garden View
Page out of
Room
Superior Room with 1 King Bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Room
Courtyard Room 1 King and 1 Single Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s) and 1 x Single bed(s)
- Views: Courtyard View
- Accessible room
Hotel location
Mercure Ballarat - Hotel & Convention Centre
613 Main Road
3350 BALLARAT
Australia
GPS:-37.578868, 143.86867
Access and transport
Page out of
MUSEUM DEMOCRACY
Tourist attraction
Access: 3 km / 1.86 mi 30 min walk / 10 min drive
HER MAJ THEATRE
Opera/symphony/concert hall
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
ART GALLERY
Art and Culture
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
CITY PRECINCT
Historic monument
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
WILD LIFE PARK
Tourist attraction
Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive
BOTANICAL GARDENS
Botanical gardens
Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive
KRYAL CASTLE
Tourist attraction
Access: 20 km / 12.43 mi 25 min drive
Page out of
LAKE WENDOUREE
Lake
Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
Azzuri
Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.
Breakfast
Non contractual photo
Buffet Breakfast is served daily in Azzuri from 7am
Fitness center
Non contractual photo
Fitness and well being is provided for with a world class day spa, an outdoor swimming pool, gym and jogging track.
Spa
Non contractual photo
Sanctuary Day Spa, located in the gardens at Mercure Ballarat, provides the ultimate in pampering and relaxation. Choose from indulgent spa packages, massages, beauty treatments to a calming swim in hydrotherapy pool.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 690 m² / 7427.091 sq ft
- Maximum seats capacity
- 800
- Maximum capacity for banquets
- 600
Weddings
Popular for weddings, with 3.0 hectares of garden, lake and natural creek, there are photo opportunities and a landscaped area for ceremonies. Tailored wedding packages are offered for wedding receptions in one of four splendid function rooms.
Our guest reviews
ALL Rating
Customer review rating 2.0/5
Karyn P. Couples - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. We are deeply sorry to hear about the cleanliness and maintenance issues you encountered during your stay, particularly regarding the shower, tiles, and bathtub. This is absolutely not the standard of service or cleanliness we pride ourselves on providing. We completely understand your disappointment, especially when comparing your experience and the value of your stay with us to your current accommodations. Please rest assured that we have addressed this directly with our housekeeping and maintenance teams to ensure these oversights are corrected and do not happen again. We truly appreciate you bringing this to our attention so we can improve, and we hope you enjoy the rest of your time in Melbourne. Warm regards, Mercure Ballarat Team
Customer review rating 0.5/5
Liz L. Families - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback regarding your stay in our two-bedroom apartment. We are deeply sorry to hear about the poor condition of the room, from the cleanliness issues and worn light switches to the cracked tiles and the water leaking onto the carpet. Please rest assured that our maintenance team has been notified immediately to address the shower leak and the cracked tiles to ensure these structural issues are resolved. We completely understand your disappointment regarding the age and overall state of the apartment. Your feedback is incredibly important to us as we review our property maintenance and prioritize areas for future refurbishments. We appreciate you bringing these specific details to our attention so we can work on improving our accommodations. Warm regards, Mercure Ballarat Team
Customer review rating 5.0/5
Kai-xing A. G. Couples - Confirmed reviews ALL
Customer review rating 1.5/5
Natalie O. Business - Confirmed reviews ALL
Dear Guest, Thank you for returning to stay with us, and for taking the time to share your feedback. While we are glad you still enjoy our location, we are deeply disappointed to hear that this recent visit fell short of your expectations. We sincerely apologize for the lack of greeting you experienced at reception. You are entirely right—no matter how busy our team is with background tasks, a guest approaching the desk should always be acknowledged immediately with a warm welcome. We are addressing this directly with our front desk team to ensure we are always attentive, present, and welcoming to our guests. We also regret the condition of your room upon arrival. Walking into a freezing room is incredibly uncomfortable, and discovering a threadbare towel and a damaged door chain is absolutely not the standard we pride ourselves on. Our maintenance team has been tasked with repairing the door lock immediately, and we have addressed the linen oversight with our housekeeping department to ensure our quality control is strictly maintained. Regarding the restaurant, we apologize for the inconvenience its closure caused during your stay. We are currently transitioning our dining space to a new local operator, and we regret that this left you without an on-site dining option during your visit. We truly appreciate your loyalty to our property and your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with the seamless, warm experience you deserve. Warm regards, Mercure Ballarat Team
Customer review rating 5.0/5
Monica S. Couples - Confirmed reviews ALL
Web-users rating
Other web-users rate our hotel
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206 reviews
8.7/10
Location
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556 reviews
5.2/10
Room
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286 reviews
7.1/10
Service
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12 reviews
5.7/10
WiFi
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205 reviews
5/10
Cleanliness
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129 reviews
3.8/10
Food
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114 reviews
4.5/10
Vibe
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86 reviews
4/10
Breakfast
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20 reviews
3.7/10
Room
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10 reviews
7.2/10
Service
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10 reviews
7.6/10
Amenities
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10 reviews
5.7/10
Comfort
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8 reviews
4.2/10
Vibe
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7 reviews
4.4/10
Cleanliness
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5 reviews
8.7/10
Location
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14 reviews
5.5/10
Room
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13 reviews
7.5/10
Service
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5 reviews
5.5/10
Cleanliness
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5 reviews
3.4/10
Food
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12 reviews
4.8/10
Room
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9 reviews
6.6/10
Service
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5 reviews
3.4/10
Food
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