Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating 4.4/5 1,838 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Ballarat - Hotel & Convention Centre
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+ 18 Services
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Room 1

Number of guests
Children's age

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  • I earn Status & Rewards points

  • I can use my Rewards points

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Billy's Bistro & Bar serves meals all day. A friendly place to relax and dine.

  • Complimentary locally sourced bottled mineral water in room.

  • Free Wi-Fi

  • Set on over three hectares of gardens with ornamental lake

  • Peaceful location opposite Sovereign Hill and close to CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINEPaying
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350
ballarat
australia

Tel: +61353271200

Fax: (+61)3/53333042

Check-in from 14h00

Check out up to 11h00

  • AIRPORT SHUTTLE BUS :  INDEPENDENT BALLARAT STATION

  • By plane

    TULLAMARINE At 107km / 66 miles - Shuttle paying

  • By train

    BALLARAT At 3km / 1 miles

GPS :-37.578868, 143.86867

Our accommodations

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden. Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

Lodge Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 3 / 32 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Courtyard Room 1 King and 1 Single Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 3 / 32 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

BILLY'S BISTRO AND BAR

Non contractual photo

The perfect place to enjoy a glass of the region's finest wines. Lounge in front of the wood fire or in the inviting courtyard. A choice of light refreshments and snacks are available from 2PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 690

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,838 reviews

tripadvisor

TripAdvisor Rating 4.0/5

576 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay!

TripAdvisor rating 4.0/5

Ange A 11/07/2020 TripAdvisor review

Great location, cosy and comfortable rooms. Friendly and welcoming staff at reception as well as at restaurant.Adult and kids meals at restaurant were of high quality and plentiful! It was lovely of the hotel to honour me with a bottle of wine for my birthday!!!

Accor members are looked after

TripAdvisor rating 4.0/5

Julie B 01/07/2020 TripAdvisor review

As an Accor member we were certainly looked after from the minute we arrived at the hotel we have stayed here many times and the staff are exceptional we received a lovely upgrade to a suite and we had all our little extras given to us as well. Even though there are Coverd 19 restrictions the hotel did very well to Accommodate whatever you needed

Big room, venue and facilities, just out of town.

TripAdvisor rating 4.0/5

Marlene F 23/06/2020 TripAdvisor review

Our first outing away for a short break. good value, great two storey townhouse room, car-parking out the front, cafe and restaurant meals available onsite that were delicious and great value in a pleasant dining space. Lots of attention to hygiene and safety practices and the non cleaning of rooms during the stay was highlighted so it wasn't a surprise and extras of anything needed were available at reception at anytime. The only challenge was a shower screen that was too short & so left us with a very wet bathroom and floor after every shower.

Dear Marlene F, Thank you for taking the time to share your experience. We are so glad that you enjoyed your stay with us, even in these difficult times. Your comments have been shared with our team and we hope to see you again soon. Regards, Mercure Ballarat

Mercure Ballarat

TripAdvisor rating 4.0/5

HELEN W 08/06/2020 TripAdvisor review

Under the circumstances at this stage during the Virus, our hotel the Mercure Ballarat is always home away from home for us as we break the trip there when we travel to Melbourne from Nhill and when Cliff is on he always has that wonderful WELCOME sign on his face and we love being part of the family of the Mercure Ballarat as we are always treated 'special' and the service is so 'country' with the regulars at the front counter upon entry. The Staff do a mighty job from the Reception to the Housekeeping. The rooms are individual with carport alongside or if you prefer you can have the more modern rooms being called inside rooms but car is freestanding in the park. A babbling brook winds through the property which gives great appeal and plenty of space the children to roam around with pool and gym. The restaurant wasn't open when we were there last week due to the virus but we had room service brought to our room which suited for when you are too tired to drive off property to eat. I understand Restaurant is open now and has new name. So convenient for us and we enjoy staying there so give them a try as very spacious and the quietness is deafening.

Dear Helen, Thank you so much for your review. It is always a pleasure to welcome you back to our property and we look forward to seeing you again soon. Regards,

Great Facility

Customer review rating 4.4/5

Garry Couples - 17/03/2020 Confirmed reviews ALL

Overnight visit to ballarat to meet friend for Dinner. Chose Mecure as I am an accor member. Very impressed with the facilities

Great stay.

TripAdvisor rating 4.0/5

crskar70 15/03/2020 TripAdvisor review

I have stayed in Ballarat on various places, but I have come back to the Mercure because it is a spacious place, and the quiet manicured setting. The rooms are more than adequate; everything is very comfortable, and of a reasonable size. If you stay, have the breakfast. You pay for it, but you can eat all that you want and it really sets you up for the day. In summary, stay there; you won't regret it.

Fantastic stay

TripAdvisor rating 4.0/5

Noelleen 11/03/2020 TripAdvisor review

What beautiful accomodation. Wonderful staff and ever so helpful. Wonderful breakfast with a great variety of lovely fruit and eggs done how you like and Thnakyou Jason Parke for all you help with our booking. We really appreciated your fantastic service

Dear Noelleen, Thank you for taking the time to share your experience. Your comments have been shared with Jason and our team. We look forward to welcoming you back soon. Regards, Simon

aien

TripAdvisor rating 4.0/5

mlsj2020 Business - 23/02/2020 TripAdvisor review

Very satisfied, super clean and friendly staff, great food, the rooms are very well laid out and facility location is perfect not to far from the center of town and restaurants are close by. i will be back

Not a 4 star property. Great hotel receptionist

Customer review rating 4.4/5

C. M. Solo - 20/02/2020 Confirmed reviews ALL

The bed in my room was worn out...and rooms are tired. 4 star hotel should have a nice modern comfortable bed with pillow top. Like best western does. Your reception guy Ben, did a great job looking after me and promptly got me into a room with a decent bed. The manager introduced himself the next day which I appreciated as well.

Dear C., Again, thank you for taking the time to tell us about your experience at Mercure Ballarat. I am sorry that your stay was not as comfortable as you had hoped. I have shared your comments with our team and special recognition to Ben. Sincerely, Simon Monk General Manager

Well located

Customer review rating 4.4/5

Ashok K. Couples - 19/02/2020 Confirmed reviews ALL

The place is well locted in a quiet area. The restaurant is great. At night it seemed that somebody was trying to open our door and maybe by mistake.

Beautiful Hotel glorious grounds wake to birds chirping

Customer review rating 4.4/5

Kaey Couples - 16/02/2020 Confirmed reviews ALL

Loved the Hotel. The layout and the glorious gardens the flowing creek birds chirping in the morning just heavenly. So relaxing

Well Suited Accommodation

Customer review rating 4.4/5

Anonymous Friends - 12/02/2020 Confirmed reviews ALL

Very good Apartment and nice breakfast

Dear James, Thank you again for sharing your experience regarding your stay with us at Mercure Ballarat. We hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Conveniently located and a tranquil setting with lovely greenery.

Customer review rating 4.4/5

Trish Business - 11/02/2020 Confirmed reviews ALL

Unfortunately it was just a brief visit but the room was comfortable and stylish the surrounding plants were beautifully maintained and the restaurant offered quality food and service.

Dear Trish, Thank you for taking the time to complete our survey. We are glad that you enjoyed your time with us and we hope to welcome you back again soon. Sincerely, Simon Monk General Manager

Really good experience

TripAdvisor rating 4.0/5

steventhacker Business - 31/01/2020 TripAdvisor review

Great service from all of the staff. Very friendly and accommodating. good food In the restaurant for dinner and breakfasts were pretty good too. Realty nice atmosphere with lovely gardens and surroundings. Gym really ordinary though.

Dear steventhacker, Thanks so much for the review. Your comments have been shared with our team. We hope to see you again soon. Regards, Simon

Lovely place to stay

TripAdvisor rating 4.0/5

JENNY T Couples - 12/01/2020 TripAdvisor review

Stayed for one night following late afternoon flight into Melbourne. Easy drive from Melbourne airport, approx 1 hr. Easy place to find opposite Sovereign Hill which is signposted on outskirts of Ballarat. Warm welcome, both room and bathroom were large and comfortable. Enjoyed a nice dinner in the dining room and pleased to see the wine list had several local wines available. Price for breakfast was steep considering what was available, there was no omlette and fresh coffee was an optional extra. That would be my only negative observation. The grounds are beautiful.

Dear JENNY T, Thank you for the great review of your stay with us at Mercure Ballarat. We are glad that you enjoyed your time with us and hope to see you again very soon. Regards, Simon

Our 24th year of celebrating New Years Eve with friends

Customer review rating 4.4/5

Tony J. Friends - 08/01/2020 Confirmed reviews ALL

Most relaxing in a real country atmosphere. All staff were very understanding and supportive of our needs. The only downside was that we thought the shower/bathroom area could have been a little cleaner (Tiles etc)

Dear Tony, Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Short Stay in Ballarat

TripAdvisor rating 4.0/5

SaumilMini Family - 01/01/2020 TripAdvisor review

Nice Property, Great Service, Good Location (near Sovereign Hill) with ample parking. Swimming Pool area and Gym could have been better. Staff provide excellent service with a smile. Will go there again.

Dear SaumilMini, Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. We are looking forward to welcoming you back again. Regards, Simon

day,s away

TripAdvisor rating 4.0/5

D2774XNrichardr Couples - 27/12/2019 TripAdvisor review

i like the mecure ballarat its peaceful and very relaxing . a nice place to unwind .friendly staff good food nice atmosphere . what more could 1 want .i have been many times and will go back many more .

Dear D2774XNrichardr, Thanks for taking the time to share your experience. We are glad you enjoyed your stay and hope to welcome you back again soon. Regards, Simon

Happygood

Customer review rating 4.4/5

X Families - 22/12/2019 Confirmed reviews ALL

Good

Very relaxing

Customer review rating 4.4/5

Samara Couples - 21/12/2019 Confirmed reviews ALL

Was very relaxing and was extremely quiet.

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