Mercure Ballarat - Hotel & Convention Centre

Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 175 reviews

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Description

Hotel extras

  • ALLSAFE Certification

  • Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

  • AIRPORT SHUTTLE BUS:  INDEPENDENT BALLARAT STATION

  • By plane

    TULLAMARINE At 107km / 66 miles - Shuttle paying

  • By train

    BALLARAT At 3km / 1 miles

GPS:-37.578868, 143.86867

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Our accommodation(s)

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden. Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  175 reviews

TripAdvisor Rating  4.0/5  632 reviews

WAS OK

Customer review rating 2.5/5

Darren Business - Confirmed reviews ALL

Room was comfortable , but small bathroom was way outdated Shower actually in step in bath with class door

Dear Darren, Thank you for taking the time to tell us about your experience with us at Mercure Ballarat. We appreciate your feedback and will share with our team. We do have a supply of newer rooms and are in planning stage of a refurbishment of the existing stock. We do hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Good location, friendly staff, clean and comfortable rooms

Customer review rating 4.0/5

Brian G. Solo - Confirmed reviews ALL

Generally a good experience as usual. As an older person with a knee problem I found the shower over bath situation quite difficult, esp getting out. People in the room two up partied noisily in and outside until approx. 2:00 am. I recognize this is not a problem of management,. Notwithstanding i find your establishment to be generally excellent and I would stay again.

Dear Brian, Thanks for taking the time to share your feedback. We have noted your comment regarding shower over bath and will allocate a room with walk in shower for future stays. We look forward to welcoming you back again soon. Regards, Simon Sincerely, Simon Monk General Manager

Great spot

Customer review rating 4.0/5

Sue Couples - Confirmed reviews ALL

We had an overnight stay on road trip to SA. Nice room meal in restaurant. Staff lovely & the open fires a huge bonus

Dear Sue, Thanks for sharing your experience, we are glad that you enjoyed your time with us and to see you again soon. Sincerely, Simon Monk General Manager

Unique Location

Customer review rating 3.5/5

Bac Couples - Confirmed reviews ALL

Ballarat is notoriously cold, but the staff had put the heating on in the room which was a pleasant surprise. The facilities in the room are tired however comfortable. Only downfall was the bathroom which had excessive mold and dirt in the tiles and a hair ball in the bottom of the shower. Restaurant food was very good.

Dear Bronwyn, We very much appreciate you taking the time to share your feedback. Your comments have been shared with our team, with particular attention to housekeeping. We are in discussions at present with owners to have older rooms refurbished. We do have newer rooms available, our Superior Rooms which have a more modern feel throughout, including bathroom. Thank you again for sharing your experience, and we hope to welcome you back again. Sincerely, Simon Monk General Manager

Great Rooms, Excellent Service, Well Located, 5-stars

Customer review rating 4.5/5

Peter V. Business - Confirmed reviews ALL

Thoroughly enjoyed my 2-night stay with Mercure Ballarat. Lovely spacious room, well appointed and very clean and tidy. Great restaurant, scrumptous buffet breakfasts and very tasty dinners.

Dear Peter, Thanks for the great feedback! We are glad you enjoyed your stay with us and hope to welcome you back again soon. Sincerely, Simon Monk General Manager

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