Mercure Wellington Abel Tasman 3 estrelas

Nota clientes Avis (Classificação ALL) 3.6/5 365 comentários

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Mercure Wellington Abel Tasman - Image 1
Mercure Wellington Abel Tasman - Image 2
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Mercure Wellington Abel Tasman - Image 4
169 Willis Street, Te Aro, 6011 WELLINGTON, Nova Zelândia

Descrição

Extras do hotel

  • Localização central na cidade

  • Instalações para conferências no local

  • Estacionamento coberto*

  • Receção 24 horas

  • WIFI grátis

As nossas opções de alojamento

Localização do hotel

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
Nova Zelândia

GPS:-41.290791, 174.774078

Telefone
Fax +64 4 385 8416

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Animais de estimação não permitidos
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Café da manhã

Foto não contratual

No piso térreo do hotel, o restaurante oferece um delicioso pequeno-almoço de bufete diário com serviço personalizado. Desfrute de todos os seus pratos de pequeno-almoço favoritos das 6:30 às 10:00. * O restaurante é gerido de forma independente*.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.6/5  365 comentários

Classificação do TripAdvisor  3.4/5  805 comentários

Hotel fine but very disappointing service from the restaurant

Nota Tripadvisor 2.0/5

Amy B Avaliação com certificação TripAdvisor

Stay was fine until breakfast on the morning we checked out. I specifically booked and paid for breakfast on my room booking of 2 adults and 2 children. Was advised on check in that children are free for breakfast so I would be given two vouchers for each day, but if more are needed they could provide these. First morning went to breakfast in the adjacent restaurant and showed the adult vouchers, queried the children and the waitress confirmed 'yes the children are free'. On leaving I queried with another member of wait staff how early we could dine, they were really helpful but then also mentioned the children aren't generally free and there have been misunderstandings with reception so next time I booked a stay I would need to pay for children's breakfast. The next morning we went down to breakfast and presented the adult vouchers, kids with us and were shown to the buffet. On leaving 20 mins later the same wait staff stopped us and informed us that their manager (who had just stepped out so passed the issue onto their team to resolve) has said we need to pay for children's meals as they are not free. I declined to pay due to the preceding conversations and the fact that I had booked and paid for breakfast with my stay and this was all confirmed by the hotel. They informed me that the hotel had it wrong and they were a separate business. This was something I said they should take up with the hotel and it was not my responsibility to resolve this - it's between the hotel and the restaurant. Unfortunately with the added chime in from a member of the public telling us we were stealing it ended our stay on a very sour note, very rushed (as we had a flight to catch) and two upset children. Extremely disappointing to have this end to our stay but also for the restaurant to take no steps whatsoever to own and resolve this issue with the hotel and instead have a go at us - surely we aren't the first people to have children dine on a room booking. I would possibly stay here again but would not definitely not bother paying for breakfast and dining at Sage and Salt after such appalling service. For what it's worth the wait staff were very polite, but the manager who made this request then disappeared needs to do their job and talk to the hotel and agree the terms of their arrangement. Hotel room was fine however bathroom was very dated and the shower was not in great condition. Beds were comfy though and rooms clean. Check in was good. Whole experience brought down by restaurant scenario.

Biohazard bathroom.

Nota Tripadvisor 1.0/5

blueboybo Avaliação com certificação TripAdvisor

So I don't write reviews like this lightly I worked in Hotels for 10 years in three different countries. But this stay was Horrible we checked in got given wrong directions and room keys and disturbed someone else in their room. Sorry Room 508 but think you for not being grumpy at us when we disturbed you. The room I booked was a Queen traveling with my partner for my 40th Birthday. We got given a Deluxe double...not ideal but top floor, good view, larger room. So we made do with the smaller bed. Then on Halloween something Foul was a foot we heard bubbling from the bathroom and discovered a Biohazard in our shower....excrement bubbled up and the smell started to fill the room beyond the bathroom. We decided it was time to evacuate before our Breakfasts evacuated and made the issue worse. We reported the issue to Front desk and left to explore Wellington. We didnt return till after 5pm to find that while to excrement had drained away the smell and clearly little poopy bits remained. I was blown away never in all the Hotels I have worked in have I seen anything like it. No Hotel I have ever worked in would let this happen. We would move the guest immediately we would comp Breakfast, Management would personally go and talk to the Guest and make sure they are OK and don't have to write a review like this. Only after getting upset with the front desk we were moved from the Biohazard room to a different room with a King bed (not a upgrade front desk only had King rooms vacant) we packed up and moved ourselves. We Stayed in that room for the remainder of our stay. I expected Management might reach out check in with us but nothing so here we are. Accor Group you should look into this property your spending cash to make the place look better, but you don't have the skilled management staff to look after this investment you could say your flushing money away and this time its not going to bubble up through the shower.

Bom hotel

Nota Tripadvisor 4.0/5

Eduardo K Viagem individual - Avaliação com certificação TripAdvisor

É um hotel simples, mas limpo e confortável. O prédio é antigo, mas os quartos são reformados. São um pouco pequenos, mas condizentes com o preço. A localização é bem central. A desvantagem é a garagem: poucas vagas, pequenas e com pouco espaço para manobra.

Thank you for your feedback. It is great to hear you enjoyed your stay. Your feedback is valued and appreciated. Kind Regards Jody Dickinson General Manager

Bom custo benefício

Nota Tripadvisor 4.0/5

EdsoneGisele Negócios - Avaliação com certificação TripAdvisor

O hotel é bom. Tranquilo, limpo e barato. Recomendável para poucos dias. No centro da cidade e próximo do aeroporto. A cama é confortável e o banheiro é limpo. O restaurante é mais requintado que o hotel em geral, mas mesmo assim não é tão caro.

We are delighted to hear you enjoyed your stay with us. Thank you for providing valuable feedback. We hope you enjoyed your stay in New Zealand. Kind Regards Jody Dickinson General Manager

Excelente!

Nota Tripadvisor 4.0/5

j0a0b0sc0s Viagem com amigos - Avaliação com certificação TripAdvisor

Hotel muito bom, simples e objetivo! Vale a pena, boas camas, água quente, limpo e organizado. Fiquei com mais 2 amigos no mesmo quarto e mesmo assim, confortável para todos. Café da manhã simples e de qualidade. Só não recomento o suco de laranja, muito azedo!rs

Dear Joao, Thank you for your great feedback regards, Dean

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 737 comentários 8.9/10 Localização
  • 993 comentários 4.7/10 Quarto
  • 562 comentários 8.4/10 Serviço
  • 65 comentários 2.8/10 Internet
  • 546 comentários 4.3/10 Conforto
  • 373 comentários 4.6/10 Limpeza
  • 197 comentários 3/10 Atmosfera
  • 178 comentários 3.4/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.