Mercure Wellington Central City Hotel & Apartments 3,5 estrelas

Nota Tripadvisor 3.0/5 777 comentários

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Mercure Wellington Central City Hotel & Apartments - Image 1
Mercure Wellington Central City Hotel & Apartments - Image 2
Mercure Wellington Central City Hotel & Apartments - Image 3
Mercure Wellington Central City Hotel & Apartments - Image 4
130 Victoria Street, Te Aro, 6142 WELLINGTON, Nova Zelândia

Descrição

Extras do hotel

  • ALLSAFE certification

  • Close to local attractions

  • Fabulous dining options just moments away

  • Close to the airport

  • A range of rooms available to suit each traveller's needs

As nossas opções de alojamento

Estúdio

Estúdio

  • 2 pessoa no máximo
  • 20 m² / 215 sq ft
  • Cama 1 x Cama(s) Queen Size
  • Vistas: Lado da cidade
  • As vantagens do alojamento: Quarto de canto

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Localização do hotel

Mercure Wellington Central City Hotel & Apartments

130 Victoria Street, Te Aro
6142 WELLINGTON
Nova Zelândia

GPS:-41.291042, 174.775376

Telefone
Fax +64 4 385 4167

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Transporte de ligação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  3.0/5  777 comentários

Avoid

Nota Tripadvisor 1.0/5

Wayne A Avaliação com certificação TripAdvisor

I'm normally tolerant but this was appalling - No way this is a 4 star Hotel. Note, some of the photos are from another Hotel not the Central City at 170 Victoria. No room service available, no bar or restaurant and a very small reception area with a few tired dirty chairs and couches. The room - Paint peeling, fittings falling off the wall, dirty walls, it goes on. My very small room had a single chair that was filthy with sweat stains. Desk had stickers from an auction house and overall was very tired and run down. No aircon, no WIFI despite being given 3 x different log-ins, no plates or cutlery. Perhaps some rooms have been renovated but if you have to stay here advise to check room first.

The Mercure City Central Hotel and Apartment in Wellington NZ is below the average Mercure Hotel standard.

Nota Tripadvisor 2.0/5

Tina X Viagem com amigos - Avaliação com certificação TripAdvisor

The hotel is too old. Bathroom is very basic and too old. Location is good. The staff at the reception is very friendly. There are some kind of machines working day and night on 16th floor, so the noise is quite persistent during the night time.

Not at all up to Accor standards

Nota Tripadvisor 2.0/5

Renee B Avaliação com certificação TripAdvisor

Not at all up to Accor standards I am generally not a person to complain unless it is necessary, and after our stay at the Mercure Wellington Central City Hotel & Apartments I feel the need to complain. We stayed for eight nights, and if I could have moved us, I would have but there was not availability in town close enough to the conference my husband was attending. I am a Dimond member and an Accor Plus member and this was not recognized at all throughout the stay. Cleanliness of Room The room was in a poor condition, paint chips dirty marks and scruff marks on walls in the room and in the hallway. We found a bottle top on the floor in our room and it was still there when we left. It was under a glass table so not hard to miss. The windows were dirty, no air conditioning and no extractor fan in the bathroom, we had to open the window which made the bathroom very cold. The chairs at the table were dirty and stained, I would not sit on them. Kitchen had dirty marks everywhere. Elevators One elevator was out of order and then we were told the other elevator would be out of order from 10pm to 7am on the Sunday and Monday evening. This meant we had to change our plans for the Sunday evening or walk up 14 flights of stairs. The noise during the night when the elevator was being worked on made it difficult to sleep. Parking This was a five minute walk from the hotel, while in general I don’t have an issue with this what I do have an issue with was feeling unsafe when entering the car park and the smell and sticky floor in the elevator each time we went in. Breakfast Breakfast was included in our room, and if it was not, I certainly would not have been paying for it. It was located off site at the other Mercure hotel a block away and was very average at best. We ate on the Sunday morning at around 8.30am and seemed to be only a couple of tables eating at that time. Food was cold, eggs over cooked. Chef came out to check the buffet and it looked like he just rolled out of bed, was very untied and dirty looking. Staff We cam down from our room several times to find staff gossiping loudly at the front desk and eating dinner. Not a good look at all.

Not at all up to Accor standard

Nota Tripadvisor 1.0/5

Elaine H Romântica - Avaliação com certificação TripAdvisor

We booked a 1 bedroom apartment for 4 nights. There was no door on the bedroom, which was off the lounge area, so really was a studio room. The shower & bathroom were tiny. The kitchen was tiny but advertised as a "full kitchen" The only lounge sofa was a Fulton, with no back or sides and very low. The balcony door was locked, with a sign asking us to contact reception to access it. There was only 1 lift working and it was slow. The reception staff and the manager were great, very helpful when we said we were not staying after the first night and we moved to Quest Wellington, which was excellent.

Bom atendimento

Nota Tripadvisor 5.0/5

752gabrielv Avaliação com certificação TripAdvisor

A qualidade do atendimento dos funcionários desse hotel deveria ser repassado para todos os outros hotéis da rede. Além disso o café da manha é excelente com variedade de frutas, café, bolos, sucos e cereais matinais. Devo ressaltar também a limpeza do hotel em todas as áreas.

Hi Gabriel V, Thank you so much for the great feedback about the customer service. Regards Jeff

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 600 comentários 8.9/10 Localização
  • 790 comentários 4.9/10 Quarto
  • 411 comentários 8.5/10 Serviço
  • 41 comentários 1.7/10 Internet
  • 413 comentários 4.3/10 Conforto
  • 295 comentários 3.1/10 Limpeza
  • 225 comentários 3.4/10 Comodidades
  • 183 comentários 4.1/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.