Sofitel Adelaide 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 4.347 opiniones

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Sofitel Adelaide - Image 1
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108 Currie Street, 5000 ADELAIDA, Australia

Descripción

Extras del hotel

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime con un servicio personalizado

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

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Localización del hotel

Sofitel Adelaide

108 Currie Street
5000 ADELAIDA
Australia

GPS:-34.9242253, 138.5956574

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

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Más información

Clasificación de ALL  4.6/5  4.347 opiniones

Valoración de TripAdvisor  4.0/5  214 opiniones

Certificado de excelencia 2024

Fantastic room & service. We’ve stayed 4 times since August.

Nota de Tripadvisor 5.0/5

WenWin En pareja - Valoración certificada de TripAdvisor

We love this place. Everyone is a delight to deal with. The restaurant food is very high quality, as is the wine list too. We’ve needed to be in Adelaide a few times over the past 3 months- coming back for a 4th visit on Thursday 12/12 for 4 nights. See you all again soon Wendy & John

Not worth the price

Nota de Tripadvisor 1.0/5

Guide671891 En pareja - Valoración certificada de TripAdvisor

Check in date: 22/11/24 booked a luxury room with club millesime room cost around $500+ for 1 night. Arrived at the hotel around almost 3 pm. Room was not ready until almost 6 pm. They made us wait that long, luckily I purchased the room with lounge access so we stayed there until room was ready. Had to ask 3x to double check if the room was ready, even the staff in the club was shocked that we were still waiting at around 5:30, he had to literally go down to reception to follow it up. Both me and my partner were tired and just want to rest prior to our anniversary dinner at 6 but couldn't even do that. On arrival to the room, the room was not even clean (at least not what you would expect from a 5 star hotel). I thought at least they would have a welcoming gift for making us wait that long (I am also a accor gold member) as we usually would get a welcoming gift even a letter but nothing at all which we don't mind. Tried the T.V and the remote wasn't even working properly which was so annoying. Staffs at the restaurant and lounge was all so lovely, the manager gave as free bubbles when he heard about us waiting for 2 hrs to check in when we had our dinner. The next day, I asked for a late check out, thought they might even give us a later check out given that I told them we waited so long to get in our room. But the best they could do was 12:30. We didn't even bother and just left around 10:30. Overall, I was not satisfied with our stay. The service could be so much better for its price. You could definitely get better service somewhere else for so much cheaper.

Merci for taking the time to share your experience with us, and I'm truly sorry to hear that your stay fell short of expectations, especially during such a special occasion. While I'm glad you had access to Club Millesime during the wait and that the team there tried to assist, it's clear we could have handled the situation more proactively. The condition of the room is disappointing to hear and certainly not the level of quality or service we strive for. Your feedback regarding the lack of a welcome gesture, especially as an Accor Gold member, is also noted - we deeply value our loyal guests and regret that this recognition was overlooked. I appreciate your kind words about our Garcon Bleu and Club Millesime ambassadors, however it is clear that overall we missed the mark in delivering a seamless and enjoyable experience from start to finish. Your comments have been shared with our management team for review. I hope we'll have the opportunity to welcome you back in the future and provide the level of service you rightfully expect from Sofitel Adelaide.

Very comfortable stay. Very friendly staff.

Nota de Tripadvisor 5.0/5

harrisandfamily De negocios - Valoración certificada de TripAdvisor

The whole process of checking-in and then checking out was seamless and quick. The staff was super helpful and friendly. Great central location. Beautiful views of the city. Excellent buffet breakfast. We stayed for five nights and had no problems during our stay.

Merci for your wonderful feedback! We're delighted to hear your check-in and check-out experiences were smooth and efficient. Our team takes pride in providing friendly and helpful service so it's lovely to know this stood out to you. It's fantastic to know that you enjoyed our location, city views and breakfast offering. We're so glad your stay was seamless and without issue. We hope to welcome you back to Sofitel Adelaide for another great visit in the future!

Very good, and not so good

Nota de Tripadvisor 3.0/5

BeaversTravelWell En pareja - Valoración certificada de TripAdvisor

We arrived a noon, and hoped for a room that was ready. Front desk person checked us in and said a room would be ready shorty. He asked us for our number and he would text when ready. 2.5 hours later after roaming Adelaide we checked at the front desk. Waited inline to speak to the same person, asked about our room and we got “oh sorry” and were handed our card. Room was well appointed and clean. Don’t waste your money on the Club access. Our morning experience was very disappointing, the lounge was empty. We order a poached egg on toast from the menu and it took over 30 minutes. While waited we had some very unripe fruit. Our experience; the hotel is very nice, however the service was not great.

Merci for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your room, but we are genuinely sorry that the service didn't meet your expectations, especially during your check-in and Club Millesime experience. Your experience with the delay at check-in and Club service is certainly not the standard we strive to deliver, and we apologise for the inconvenience caused. We appreciate your feedback, and we will ensure that your comments are shared with our team to improve our processes and ensure a smoother experience for future guests. Thank you once again for your honest review, and we hope to have the opportunity to welcome you back and provide the exceptional service we are known for.

Wohnqualität in der Genußmetropole

Nota de Tripadvisor 5.0/5

schellack Valoración certificada de TripAdvisor

Wir wohnten eine Woche lang im 22. Stock mit einer großartigen Aussicht in die Adelaide Hills. Auch in anderen Aspekten ist die Lage am Rande der Innenstadt großartig, denn Einkaufsstraßen, Parks (incl. eines sehr schönen Zoos), gute Restaurants (vom sicher auch sehr guten im Hause, das wir leider aus Zeitgründen nicht probieren konnten abgesehen) und Veranstaltungsorte sind bequem fußläufig zu erreichen - in unserem Falle sogar nur etwa 3 km bis zu einer ehemaligen Formel-1-Rennstrecke, die immer noch dann und wann tolle Veranstaltungen bietet, so während unseres Aufenthaltes das Finale der australischen Top-Motorsportklasse. Unser Zimmer war von sehr generöser Größe und bot auch viel Stauraum für unser (auf drei Wochen gerechnetes, samt Opernbesuchen!) Gepäck. Außerdem viele USB-Ladeanschlüsse im Zimmer verteilt - kein elektronisches Gerät bleibt unaufgeladen ;-) Sehr reichhaltiges Frühstücksangebot, nicht ganz billig, aber preiswert. Das Personal ist sehr hilfreich und freundlich. Bei Anreise mit dem Auto: streßfrei-bequemes und ggf. regengeschütztes Ausladen in einer Durchfahrt hinter der Hotellobby. Garagenplätze gibt es in ca. 100 m Entfernung in einer an sich recht geräumigen Hochgarage zum Hotelgast-Sondertarif. Einfahrt dort nicht ganz locker möglich, da sehr enge Kurve zum Einfahrtsschranken - im Zweifelsfall besser ein kleineres Auto mieten...

Thank you very much for your review. I am delighted to hear you enjoyed your time with us.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 783 opiniones 8.8/10 Ubicación
  • 1.844 opiniones 8.4/10 Habitación
  • 2.246 opiniones 8.6/10 Servicio
  • 14 opiniones 5.4/10 Internet
  • 693 opiniones 7.1/10 Comida
  • 642 opiniones 9.2/10 Ambiente
  • 604 opiniones 8.5/10 Instalaciones
  • 468 opiniones 7.7/10 Desayuno

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Todos nuestros hoteles en Adelaida

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.