Grosvenor Hotel Adelaide 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 3.394 opiniones

Mejor precio
garantizado
Grosvenor Hotel Adelaide - Image 1
Grosvenor Hotel Adelaide - Image 2
Grosvenor Hotel Adelaide - Image 3
Grosvenor Hotel Adelaide - Image 4
125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Descripción

Extras del hotel

Nuestras 7 salas de reuniones en una planta exclusiva ofrecen aforo para entre 10 y 300 personas. Disfrute de un entorno que fusiona a la perfección la elegancia histórica con la tecnología de vanguardia, incluido el sistema de mensajería "See Me Now".

Nuestros alojamientos

Reservar este hotel
Habitación 1

Localización del hotel

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Teléfono
Fax +61 8 8407 8866

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Mascotas no permitidas
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Desayuno

Foto no contractual

Empiece el día con un delicioso desayuno diario en la planta baja. Disfrute de pan de Viena, cereales, tostadas, yogures, fruta, zumos, té y café.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  3.394 opiniones

Valoración de TripAdvisor  3.0/5  3.082 opiniones

Peor hotel que he visto en mi vida

Nota de clientes de Avis 0.5/5

Carlos A. Parejas - Comentarios confirmados ALL

Dear Carlos, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. I will certainly be speaking to our Front Office Manager in regards to the level of service the front desk team have demonstrated, I am a little surprised as for a considerable amount of time, the hotel’s greatest strength has been the staff given the general average condition of the hotel for which we are unable to deny. It is not being of a standard we would like to be recognised for, please be assured your comments will be investigated for the staff involved. Please accept my sincere apologies for the decline in the hotel’s standards. To help understand while hoping to add clarity to the situation of the hotel, the hotel was sold in 2018 and where it was the intention of the new owner to close and redevelop the hotel in 2021 but with the impact covid has had on the building industry this has been delayed until the end of this year. Recognising the condition of the hotel was not meeting the minimum brand standards of a Mercure and Ibis hotel and although still managed by Accor, at the beginning of 2021 a conscious decision was made to close the Ibis section while also removing the Mercure brand to then reposition it as an economy style offering thus return the hotel to its original name the Grosvenor Hotel Adelaide. There is certainly no denial that the hotel does require a complete redevelopment. I am sorry that on this occasion we did not meet full expectations, but I assure you the areas of concern you have raised will be follow-up by our hotel management. I sincerely hope that we have the chance to welcome you back in the near future. Sincerely, Courtney Assistant Front Office Manager

Normalillo

Nota de Tripadvisor 3.0/5

NariNari_Viajera En pareja - Valoración certificada de TripAdvisor

Dear NariNari_Viajera, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Your comments and feedback are extremely important to us and we thank you for sharing them with us. Please accept my sincere apologies for the room being too cold. Unfortunately, we have a centralised air-conditioning system at the hotel, due to which we do not have individual temperature controls in the room. We apologies for any discomfort you experienced during your stay. Overall, we sincerely hope your stay was comfortable and we do appreciate you sharing your concerns and honest feedback with us. It is our hope that you will consider staying with us again, and giving us the opportunity to better serve you. Sincerely, Courtney, Assistant Front Office Manager

Cumple su función

Nota de Tripadvisor 4.0/5

Elvisapolo En pareja - Valoración certificada de TripAdvisor

Dear Elvisvive7, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am pleased to inform you that we now have a new service provider for wi-fi and we are expecting a better wi-fi connectivity once the works are completed. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Estuvimos a gusto pero es mejorable.

Nota de Tripadvisor 3.0/5

133mariaantoniac En pareja - Valoración certificada de TripAdvisor

Dear Maria Antonia C, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Pésimo

Nota de Tripadvisor 1.0/5

rojolachorvi En pareja - Valoración certificada de TripAdvisor

Dear rojolachorvi, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything. I am pleased to inform you that we now have a new service provider for wi-fi and we are expecting a better wi-fi connectivity once the works are completed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.000 opiniones 9.2/10 Ubicación
  • 2.962 opiniones 5.4/10 Habitación
  • 2.089 opiniones 9.1/10 Servicio
  • 30 opiniones 6.3/10 Internet
  • 1.533 opiniones 4.8/10 Comodidad
  • 1.264 opiniones 4.9/10 Limpieza
  • 904 opiniones 2.4/10 Instalaciones
  • 667 opiniones 3.3/10 Ambiente

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Adelaide

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.