머큐어 런던 하이드 파크 호텔 4성

고객 평점 (ALL 평가) 4.3/5 907 리뷰

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8 14 Talbot Square, Paddington, W2 1TS 런던, 영국

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호텔 위치

머큐어 런던 하이드 파크 호텔

8 14 Talbot Square, Paddington
W2 1TS 런던
영국

GPS:51.515033, -0.174291

전화
팩스 +44 20 7341 7676

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Bella Italia Paddington

하루 중식은 매일 조식, 중식, 석식으로 이용이 제공됩니다. 레스토랑은 따뜻한 분위기, 특별한 서비스 및 다양한 이탈리안 요리와 함께 휴식을 취하며 상쾌한 휴식을 취할 수 있는 완벽한 장소입니다. 클래식 이탈리안 요리를 런던에 선보입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  907 리뷰

TripAdvisor 평가  4.2/5  1,060 리뷰

2025으뜸 시설

Nice hotel with friendly staff

트립어드바이저 평점 4.0/5

1879fulham TripAdvisor 인증 리뷰

Have just stayed here for two nights in a family room. Room was clean with all amenities albeit the room was rather compact and in the basement! Have to say the staff were very welcoming and attentive and the breakfast provided was of a very good quality. Overall the hotel is in a great location and the communal areas are very well maintained. Would happily stay again as a single or in a couple however not sure I would bother to stay in a family room again particularly if my family room represented the norm. .

Great

트립어드바이저 평점 5.0/5

aleesha b TripAdvisor 인증 리뷰

Brilliant. Great location, lovely staff and great value. Room was really nice , free drinks in the mini fridge and plenty of extras in the bathroom.

Double booking, lack of response

트립어드바이저 평점 1.0/5

ellen j TripAdvisor 인증 리뷰

I had booked a one-night stay at the Hotel Mercure Hyde Park for the night of November 22 and received a confirmation directly from their website. However, when I checked on the reservation one week prior to my stay, I was told that there was no record of it. As a result, I had to make a new booking at a higher cost. When I arrived at the hotel, I was surprised to find that two rooms had in fact been reserved under my name. This is the situation I had tried to clarify earlier, and it caused additional expense. I emailed the hotel to make sure that I was charged only once and to issue any necessary refund. I expect more from a hotel that charged $410 for one night. I am still waiting to hear back. I have always appreciated good service, which makes the lack of response particularly disappointing.

Dear Q4287Zhellen J, Thank you for your email and we do apologise for the inconvenience caused. Unfortunately, we have a new starter on our reservations team and they became confused when confirming your booking. Once again, please accept my sincere apologies. Upon your arrival, you mentioned this to our front desk and we honoured the first booking that was made at the lowest price. To clarify, the rate was not $410 it was significantly lower. We will be providing additional training to our reservations team to avoid any confusion in the future. Kind Regards, Imed Chikhaoui

Don’t waste your money!

트립어드바이저 평점 1.0/5

Wajahat G TripAdvisor 인증 리뷰

Had an issue at check in,seems they were surprised for an asian to book superior room at their hotel. It comes with further surprises. Took shower and whole drainage is blocked and water is flooding in my room now. Asked to change room but in vain. Disappointing experience as their platinum member.

Dear Wajahat G, We are not surprised that you booked a Privilege room. The issue is that you were unable to log in to your Accor account to confirm that the booking was legitimate. Recently, we have encountered several fraud cases where Accor members’ accounts were hacked and used without their knowledge. For this reason, you were asked to log in to your account and to present valid identification which you declined to do. It seems there may be some misunderstanding regarding the hotel category and the rate. You paid £140 for your room, which corresponds to the room type you reserved. If you believed you were booking a luxury property such as the Dorchester this may have caused confusion. As with all hotels identification is required at check-in to confirm we are checking in the correct guest. When the booking is under one name and the payment card under another additional verification is standard procedure as this can indicate that something is not correct. Kind Regards, Imed Chikhaoui

First time and very handy.

트립어드바이저 평점 5.0/5

Justin H TripAdvisor 인증 리뷰

I stayed in the Mercure London Hyde Park Hotel for 3 nights while visiting London for work. I had originally booked the Hotel Indigo, but there was an issue with access to rooms in that hotel due to unforeseen maintenance. I was kindly accommodated in the Mercure (which is physically connected to the Indigo and has the same owner). My room was London-sized but clean, comfortable and well-appointed. Staying in Paddington is so convenient to Heathrow, the GWR and an easy walk to 'town'.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 775 리뷰 9.8/10 위치
  • 1,040 리뷰 6.8/10 객실
  • 832 리뷰 8.4/10 서비스
  • 13 리뷰 6.8/10 인터넷 가격
  • 639 리뷰 4.6/10 안락함
  • 347 리뷰 7.1/10 청결도
  • 254 리뷰 7.7/10 조식
  • 230 리뷰 4.4/10 편의 시설

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런던 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.